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Hilton Philadelphia City Avenue

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4200 City Avenue, Philadelphia, PA 19131
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Hilton Philadelphia City Avenue
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586 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hilton while on a business trip. The location was perfect for me as it was literally over the road from the office. It's not downtown but my room had a great view of the city skyline. The room was extremely spacious, the king bed was very comfortable. I received a complimentary breakfast which was very welcome... More 

Helpful?
Thank Judi W
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed overnight and attended a Bat Mitzvah at this hotel. From the moment we checked in, we could not have been happier. The staff was great, very accommodating and pleasant. Our guest room was comfortable and looked recently redone. The beds were so soft and inviting! Everything was clean and neat. The bathroom had a rain shower shower head... More 

Helpful?
Thank Cathie G
Miami
1 review
4 of 5 stars Reviewed 5 days ago NEW

I chose this hotel because of its proximity to my business' headquarters and my past experience staying at this hotel 2 years ago. The room and facilities were nicely kept and clean. The service was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank yoyicaracas
Tampa Florida, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Overall the hotel was excellent. This was a business trip and the banquets staff was excellent especially Steve. The only issue I had was the bathroom. Taking a shower was a total mess as they only have a half wall and water goes everywhere. The placement of the toilet paper requires you to be a partial contortionist to utilize it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dale P
Chalfont, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I attended a Gala for my company - from check in to check out everyone was personable, polite and professional. We will book a room at this hotel again if ever the need to do so. Thank you for making our stay and Gala a wonderful experience.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Meg B
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for taking the time to reply to the guest survey as well as posting a review. I was very pleased that you enjoyed your stay and that the hotel and it's team met your needs and expectations. I do hope that you will choose to stay at the hotel again the next time you... More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Attended a work party with close to 1000 people. Wonderful service friendly staff new updated rooms very clean. Breakfast included made to order eggs fruit bacon and more. Great location . Valet parking.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Marian K
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for posting a review and for also replying to the guest survey, your feedback was greatly appreciated. I was pleased to read that the hotel and it's team met your needs and expectations and I do hope that you will choose to stay at the hotel again the next time you are in need of a hotel in... More 

Phoenixville, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Out standing service and very friendly and professional staff. The restaurant food preparation and presentation was first class The wait staff were very efficient and very accommodating. We will continue to utilize Hilton and all of their subsidiaries during our world wide travel in the coming months and on all future trips that we are planning. It was my wife's... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Russell/Ellen H
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for responding to the guest survey as well as posting a review. I was very pleased to read that you enjoyed your stay and I hope that your wife had an enjoyable birthday. Thank you and please have a wonderful weekend. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay in the hotel. The staff was very friendly and the complimentary breakfast was excellent. The regular complimentary internet service does need improvement. Overall we would recomend to use this hotel to our friend and family members

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank johnzR2697KD
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for posting a review and also for having replied to the guest survey. I was very pleased to read that you enjoyed your stay and that the hotel and it's team met your needs and expectations. I will be sure to share your very kind comments with all members of the team. I will also pass... More 

Myrtle Beach
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was a little apprehensive about staying at this hotel as it had a 3.5 star rating, although Tripadvisor reviews were more favorable. I staying in a newly updated room which was exceptional, especially considering the price. Hotel staff were both pleasant and attentive. On the down side, I was there on a Sunday evening and the restaurant was closed.... More 

Helpful?
Thank Jackrehab
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for taking the time to post a review and share your thoughts about your stay. I was pleased to read that you enjoyed your stay but want to personally apologize for Polo Lounge server/bartender failing to check with the Kitchen team regarding whether the items you chose having gluten in them. There is no excuse for this failure... More 

Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I went to Philadelphia for a business trip. You'r front desk lady "Tiara" is so pleasant very polite and so attentive. She is really a professional and a very good asset to your hotel she take care of my check in and check out even a single requests. I really want to commend her very wonderful great service.

Helpful?
Thank marks55555
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for sharing your thoughts about your stay. I was very pleased to read that you enjoyed your stay and that Tiara helped to make your stay pleasant and enjoyable with the personal level of service that she gave to you. I will be sure to share your comments with Tiara and all other members... More 

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