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All 82 Philadelphia hotels

Hilton Philadelphia City Avenue

3.5 of 5 Hotel   |   4200 City Avenue, Philadelphia, PA 19131
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49%
Ranked #58 of 82 hotels in Philadelphia
A recent review
3 of 5 stars reviewed 2 days ago
Fred F Brielle, New Jersey
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  • Reviews (348)
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348 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Brielle, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed one night while son was at freshmen orientation at St. Joseph's University. Nice hotel, reasonable price but essentially just a place to crash. Nothing around it within walking distance other than typical strip mall stores and restaurants. But safe, convenient and clean. Delmonico's (in house restaurant) was a bit of a disappointment, very expensive and food was unremarkable. Paid... More

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1 review
3 of 5 stars Reviewed 1 week ago

My daughter and I attended the Beyonce Jay-Z concert on July 5th and we stayed at the the Philadelphia location on rt. 1. Much to our surprise, there was no full mirror and the radio/alarm wasn't working. I've stayed at this Hilton many times, but was dissapointed at this particular stay:(

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for your stay and for taking the time to post a review. I do apologize for the issues that occurred and thank you for bringing them to my attention. Your concerns will be shared with the appropriate team members. I do hope howerver that your overall stay was enjoyable and that you has a great time... More

Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean, well run hotel - great location for concerts at Mann Center. I would stay again if I had to be in this part of Philly. We were able to find on street parking, but they have both valet and paid lot options in case that doesn't happen.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your feed back and your stay. I was pleased to read that both the hotel and it's service team met you needs and expectations. I hope to have you as a guest again the next time you are in the Philadelphia area. Thank you. More

London, United Kingdom
Top Contributor
217 reviews 217 reviews
98 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 1 week ago

This is not a bad hotel, but the service is underwhelming. Rooms are ok but as with all other Hilton hotels, they are as tight as anything... You get nothing (even though I am an Honors member) pay for internet, water, everything. The steakhouse though is excellent

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for your stay and for sharing your thoughts. I appreciate your feedback greatly and will shar it with all members of the management team so that we can work on improving our value for dollars spent. I will also share your kind comments about Delmonico's and it's service team. More

Sarasota, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked the executive board room on the 3rd floor of this hotel for a meeting and was pleased with the service that I received from the Director of Catering, Randy Schaller. The room has a long conference table with high back leather chairs (about 12 I think), a white board that I used as a screen for my projector,... More

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for having held your meeting at the hotel and for taking the time to share your thoughts. It was a pleasure reading how Randy and his team met all of your needs and expecations. I look forward to your company holding future events at the hotel. More

Philadelphia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I stay here often when coming into town to visit with family. The hotel shows signs of wear but overall it's a good nights stay. Breakfast is worth the extra $10 at booking time. This a nice spread to choose from. My only negative experience was the chairs needed cleaning.....food down in the cracks. I have a pet peave for... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for you multiple stays and for taking the time to share your thoughts and please accept my. I believe it is always important to receive both the positive as well as not so positive guest feedback as both types of feedback will only assist in making the hotel better. I will be sharing your comments with... More

Raleigh, North Carolina
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Please dont let the picture fool you. This hotel is not on the water. It's next door to a large pond of a reservoir with another one in construction. Nothing pretty to look. Now lets look inside. Bar is nice. Rooms are old with worn out furniture. Room service breakfast was horrible. My wife asked for a soft runny egg... More

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your review and for taking the time to share the issues you experienced with breakfast. Please accept my apologies for the issues you experienced and I will be reaching out to you regarding the breakfast. More

Baltimore, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was perfect as it was a great hotel and close to my daytime business meetings. I learned that the location is not great in terms of safety and going out at night. Daytime safety and having many places to choose to eat from during the day was very good. However, you need to be in a taxi or... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for sharing your thoughts. I was please to read that you enjoyed your stay and that they hotel met you needs. I hope to have you as a guest again the next time you are in the area. More

New York, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed here while visiting colleges in the Philadelphia area (two nights). Mentioned the University when making reservations and got a better rate! Good value with nice amenities. Nice breakfast buffet. Clean room. Bathroom a little small for a family, but overall this was a good choice for our needs. Easliy accessible to the city of Philadelphia. Parking a little challenging... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for posting a review. I was pleased to read that you and your family enjoyed your stay and that the hotel and it's team met you needs and expectations. I hope to have you as a guest the next time you are in the Philadelphia area. More

New York City, New York
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I think my title says it all. This is the worst Hilton I have experienced. I ordered room service at 7.45 wrong order showed up at 8.20, which is ok but overcharged for the order plus brought wrong items. Left some food and didn't come back. Cancelled order and went to the bar as the restaurant is closed Sundays. Ordered... More

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

I am truly sorry that your dining experience was not up to standards. The issues you have raised have been addressed with both the Kitchen and front service team so as to make the necessary corrections. More

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Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Avenue, Philadelphia, PA 19131
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
209

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