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Hilton Philadelphia City Avenue

3.5 of 5 4200 City Avenue, Philadelphia, PA 19131
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Hilton Philadelphia City Avenue
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Hilton Philadelphia City Avenue
Hilton Philadelphia City Avenue
Hilton Philadelphia City Avenue
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422 reviews from our community

Traveler rating
    94
    106
    96
    61
    65
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126
48
24
178
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Overall very good rating, will stay there, again. Be careful to scrutinize your billing statement, as front desk will not adjust your billing (double charge for Valet Parking) with one word, you have to tell them a second time. This is the 2nd time this happened to me & my wife.

Review collected in partnership with Hilton Hotels & Resorts

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Middletown
Contributor
14 reviews 14 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night for my company's Christmas party and the staff was excellent. The room was very clean and met my expectations. The food and beverages that were prepared for the party went above and beyond.

Review collected in partnership with Hilton Hotels & Resorts

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Baltimore, Maryland
Top Contributor
126 reviews 126 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here for one night because of its location on City Avenue. From our room, we had a nice view of downtown and two things i really liked was the spacious rooms and the comfy beds. I slept like a baby. Cons: Bathrooms are small and parking is an issue. I wasn't too happy that they... More 

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Dallas, Texas, United States
1 review
2 of 5 stars Reviewed 1 week ago

Internet depending on where your room is located will knock you off every 30 seconds I had to walk down the hallway to stay connected. That was the most annoying part of my entire stay and they do NOTHING about it!

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for posting a review. I do apologize for the issue you encountered during your stay with regards to the internet. The hotel has experienced some issues with internet connection from time to time in some areas and with certain types of devices. As part of the renovation that has been started, the hotel is... More 

Philadelphia, United States
1 review
3 of 5 stars Reviewed 1 week ago

i pay to stay there but i have to pay for parking than had to walk two blocks. the hotel next door validated my parking. i ask the hilton to they said no they can't do that. so i will stay some where else from now on

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your recent stay and for sharing your thoughts. I do apologize for any issues that you encountered with regards to parking during your stay. The hotel does offers Valet parking for only $10 with in and out privileges included and the front is always staffed with a full team of parking attendants to speed the process along... More 

Ottawa, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel shows very well. The staff take pride in their work and are very helpful. Overall, I enjoyed my stay even if the furniture in the room showed some wear and they charge for internet use (really, stop that!). I would go back.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for taking the time to share your thoughts. I was very pleased to read that your stay was a pleasant and enjoyable one and that for the most part the hotel and it's team met your needs and expectations. I did make note of your comments regarding the condition of the furniture in your... More 

Westport, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

It was a dark, cold and stormy night. The parking is somewhere around the corner, I am not exactly sure where, so I decided to spend an extra $5 to valet park except the valet was no where to be found when I arrived at 6pm and again at 11pm. When they finally did arrive they were non too polite.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for your stay over the Thanksgiving holiday and for taking the time to share your thoughts about the issue you encountered. I would like to personally apologize for the poor level of service that you received from the Valet parking team. There was no excuse for you the team members not to have been out front... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very professional, accommodating several of our special needs. The hotel was quite clean, valet service very responsive. We appreciated the early check in. Delmonicos is a top tier restaurant, even if we only visited the bar.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for sharing your thoughts and for staying at the hotel. It was wonderful to read that you enjoyed your stay so much and that the hotel and it's team met you needs and expectations. I will be sure to share your very kind comments with all members of the team. I do hope that the next time you... More 

Greenwich, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This Hiktin is is a wonderful location to see downtown Philly, and shopping at the King of Prussia Mall. Great people & service. Undergoing renovation on top floors which should please all Gold & Diamond members.

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for sharing your thoughts. I was very please to read that you enjoyed your stay and that the hotel and it's team met your overall needs and expectations. I will be sure to share your very kind comments with the team. Again thank you for your feedback and I look forward to having you... More 

Duluth, Minnesota
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As an older hotel there were both charming aspects and limiting aspects. The lobby is very charming with its old-school architecture. However, the hallways to the guest rooms seem very narrow by today's standards. The rooms were okay. All of the staff I met seemed very nice.

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your recent stay and for taking the time to post a review. I truly appreciate the feedback that you have given and I want you to know that steps are already in place to make improvements to the hotel. The hotel is currently undergoing a major renovation of all guest floors as well as the Lobby, with... More 

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Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Avenue, Philadelphia, PA 19131
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
Number of rooms: 209
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton

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