I stay at Hilton quite a bit and opted for a room on the Executive Level. Besides a decent room, the overall stay was poor and none of the staff seemed very interested in my satisfaction. Firstly beware: it seems this place holds Sunday Services or Meetings in the event space. What is already a very small and challenged lobby... More

Excellent Hotel, Clean, Quiet and extremely polite and kind staff.

This was a great hotel with excellent staff - the showers were very nice and it was clean and professional. The staff could not do enough for you. BUT what is with having to pay for WIFI? This is ridiculous. you can get it at Starbucks but you have to pay extra for it at the Hilton?

The rooms were fine. The $90/night wireless fee is completely unreasonable in this day and age. I specifically went to the front desk to leave one door key for my husband, who was supposed to arrive very late. The lady at the desk told me that they would just make him a new key. When he arrived, there was no... More

I stay at this hotel nearly every week due to business needs. As usual the pros and the cons: Pros: >Very friendly staff. >Located right on City Avenue in Bala Cynwyd >The often throw in a free breakfast coupon for Honors guests and a discount on their restaurant for dinner. >Gym - they have one Cons: >The carpet in the... More

We stayed here for just one night. I would say it is a standard hotel of the quality expected from Hilton. The front desk was a bit slow. The room was nice, clean and fairly spacious with all the amenities including a room safe. Bathroom was clean and features antique fixtures. Room is expensive.

I stayed there last night, arriving around 11pm after my best friends wedding. As I walk in I see our group, there were about 15 of us, eating OUTSIDE of the restaurant/bar where the lights were on, tables were clear, and people were drinking at the bar. I quickly asked what was going on as my date went to pay... More

I've stayed here two times over the past year. Service is excellent and the rooms are standard Hilton. The location is great if you have appointments outside the city. Valet parking, while not required, is probably what you'll need to use, so plan for that. The gym is standard, but in good working order and clean. Wifi worked great, and... More

The hotel was fine in virtually all respects. The weekend pricing on the executive floor was more than reasonable, and the executive lounge was well staffed and furnished. Breadfast served there was excellent. Check-in and check-out were fast, friendly and accurate. A very welcoming experience. If there is a negative it's that a first time guest can find it confusing... More