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All 84 Philadelphia hotels

Hilton Philadelphia City Avenue

3.5 of 5 Hotel   |   4200 City Avenue, Philadelphia, PA 19131
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Ranked #57 of 84 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 1 week ago
HARI_2068 Kathmandu, Nepal
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301 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Toronto,Canada
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

My family stayed at this location and I should've really adhered to the comments about this location as they were bang on. The desk staff needs to be re trained how to deal with the public. Upon leaving we told that they had to send security up to the room before we could leave the area even though we had... More

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Manchester, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

This hotel is so disorganized! The front desk people were not very nice, nor very helpful. We went into the dining room, and were completely ignored for 15 minutes while the waiters set tables. (the dining room was open!). The waiter, when he did come, could hardly be bothered to take our order. At breakfast, the chef doing the cooking,... More

Was this review helpful? Yes 1
Kathmandu, Nepal
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Well equipped rooms, good internet connection, a good swimming pool with fresh water, reasonable pricing, proximity to shopping areas and train connections, pleasant reception and hospitality, helping staff make this Hotel suitable for a business trip and stay. What i liked most was the American Breakfast with a variety of choices. Will sure, revisit this hotel in my next trip.

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for taking the time to share your thoughts on your stay. I was very pleased to read that both the hotel and it's Service Team met you needs and expectations and assisted in helping to make your stay a pleasant one. I will be sure to share your very kind comments with all members... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was great, comfortable, superior! Thank You! The breakfast buffet is Great! There's various choices on the buffet. The chef makes the best egg white omelets. I slept soundly & comfortable each night. The bar scene is accommodating and very intimate.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your recent stay and for taking the time to post a review. I was pleased to read that both the hotel and it's Service Team met your needs and expectations and assisted in making your stay such a pleasant one. I hope that you will stay at the hotel again the next time you are in the... More

1 review
4 of 5 stars Reviewed 1 week ago

Easy to get to downtown and yet less crowded. Pleasant accommodating staff. Small but nice indoor pool and work out area with windows that give an open feeling. Breakfast buffet is OK but definitely seems overpriced -- no ala carte option offered.

Review collected in partnership with Hilton Hotels & Resorts

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for taking the time to share your thoughts on your stay. I was pleased to read that you enjoyed your overall stay but would like to apologize that the Delmonico's staff failed to inform you that the hotel does in fact offer ala carte breakfast service along with the hotels wonderful breakfast buffet. I will be sure to... More

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is fine. The bed comfortable, the room was clean. The check in experience wasn't good. They didn't explain the Honors floor features and they didn't explain that to get internet you have to buy the wireless. It is a peeve of mine that a hotel that promotes itself as offering quality service charges customers for internet. That's... More

Review collected in partnership with Hilton Hotels & Resorts

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for posting a review. I was please to read that you found your stay enjoyable but would like to apologize for the the staff not sharing all of the pertinent information with you regarding the cost and use of the wifi here at the hotel. This issue will be addressed with all members of... More

Yonkers, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I had a toddler with me and needed warm milk at night. Unfortunately there are no microwaves in the entire building. How low tech is this place? Also, the breakfast buffet was pricey. Breakfast is not even an expensive $30 and all we had basically was an omelette and some fruit!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for taking the time to post a review. I am sorry that the hotel did not have a microwave oven available, but since all of the food served in the hotel is cooked from scratch there is no need for a microwave in the hotel Kitchen. The hotel does offer to warm up bottles in the Ktichen when... More

Oxford, United Kingdom
Top Contributor
233 reviews 233 reviews
89 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed two nights, with a night elsewhere in between. The rooms are comfortable and spacious, but our bed was on an angle across the corner of the room, which is a little odd. Facilities and amenities in the room are good, and the executive lounge is comfortable and welcoming, with tasty snackettes. Good to see free access to a... More

Was this review helpful? Yes 1
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for taking the time to share your thoughts. I was pleased to read that your stay was an enjoyable one and the hotel and it's Service Team met your expectations. I will be sure to share your kind comments with all members of the team. Thank you. More

Philadelphia, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Quality of an Executive Level room and its in room furnishings were not to my liking. Chairs were worn to point where the "leatherette" was peeling and splitting. In room furniture, window coverings and bed linens were just old and beat. I understand this is a Level 6 hotel for Honors Members. Really...? The heating/cooling system was very loud and... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for taking the time to share your thoughts. Your feedback is greatly appreciated and valued. I have reviewed your posting with all members of the team to make improvements that are needed based on your feedback. I will be sure to share your very kind comments regarding your service in Room Service with the In-Room Dining staff. Thank... More

Philadelphia, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

This was, without a doubt, the worst hotel I have ever stayed in. The staff is incredibly rude. Light shines into the hotel room. I was here after a wedding and the staff was unable to do something as simple as book a cab for me. I ended up walking up and down City Ave and hailing one down myself... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for posting a review. I apologize that you had issues with your sleep and that the light shined in on you throughout the course of the night. Every guest room is supplied with a set of blackout curtains that are just behind the window shears. Also I am sorry that you had difficulty getting a cab on a... More

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Additional Information about Hilton Philadelphia City Avenue

Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Philadelphia City Avenue Hotel
Hilton Hotel Philadelphia
Hilton Philadelphia
Philadelphia Hilton
Address: 4200 City Avenue, Philadelphia, PA 19131
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 84 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
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