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All 82 Philadelphia hotels

Hilton Philadelphia City Avenue

3.5 of 5 Hotel   |   4200 City Avenue, Philadelphia, PA 19131
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49%
Ranked #59 of 82 hotels in Philadelphia
A recent review
3 of 5 stars reviewed 3 days ago
Milt J
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352 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 3 days ago NEW

Looks like a nice place, but the room was a real surprise...but not a positive surprise. Toilet ran continuously and some of the furniture needed to be replaced. Honestly expected more from a Hilton...

Review collected in partnership with Hilton Hotels & Resorts

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Philadelphia, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel was reasonable, but fairly small. It is located across from a water treatment facility, but there was no smell from that. It is in a commercial part of the city, but still easy to get to places around Philly from there. The room was fairly standard, reasonably comfortable. The housekeeping staff were not very good. We needed new... More

Review collected in partnership with Hilton Hotels & Resorts

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Columbus, United States
1 review
1 of 5 stars Reviewed 1 week ago

The staff was extremely rude. The accommodations were old and I would never stay here again. This Hilton does not offer the 100% Satisfaction Guarantee and they feel this gives them the right to treat people badly because they will not be held responsible. There is a Crowne Plaza right down the street and they have better accommodations then this... More

Review collected in partnership with Hilton Hotels & Resorts

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for taking the time to post a review. Please accept my personal apologies for that fact that the hotel and it's team did not meet your expectations and that your stay was not as pleasant as it should have been. I sincerely hope that you will consider staying at the hotel again the next time you are in... More

Cork, Ireland
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a recent business trip. The hotel is clean, staff are friendly. The food was of very high quality and would stay again. However, the room was spacious but air-con rattled a lot, which was the only disappointing feature. There was free WiFi in the hotel and the gym had pretty much everything required.

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your stay and for taking the time to share your thoughts about your stay. I was very happy to read that both the hotel and it's team met you needs and expectations. I will be sure to share your very kind comments with all members of the team. Thank you and I hope to have you as... More

Brielle, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night while son was at freshmen orientation at St. Joseph's University. Nice hotel, reasonable price but essentially just a place to crash. Nothing around it within walking distance other than typical strip mall stores and restaurants. But safe, convenient and clean. Delmonico's (in house restaurant) was a bit of a disappointment, very expensive and food was unremarkable. Paid... More

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for staying at the hotel while your son was at SJU's orientation. I was happy to read that you enjoyed your overall stay but have made note of your comments regarding your dining experience. Your feedback was greatly appreciated and I will be sure to share it with all of the appropriate team members. Again thank you for... More

1 review
3 of 5 stars Reviewed 2 weeks ago

My daughter and I attended the Beyonce Jay-Z concert on July 5th and we stayed at the the Philadelphia location on rt. 1. Much to our surprise, there was no full mirror and the radio/alarm wasn't working. I've stayed at this Hilton many times, but was dissapointed at this particular stay:(

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for your stay and for taking the time to post a review. I do apologize for the issues that occurred and thank you for bringing them to my attention. Your concerns will be shared with the appropriate team members. I do hope howerver that your overall stay was enjoyable and that you has a great time... More

Baltimore, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, well run hotel - great location for concerts at Mann Center. I would stay again if I had to be in this part of Philly. We were able to find on street parking, but they have both valet and paid lot options in case that doesn't happen.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you for your feed back and your stay. I was pleased to read that both the hotel and it's service team met you needs and expectations. I hope to have you as a guest again the next time you are in the Philadelphia area. Thank you. More

London, United Kingdom
Top Contributor
221 reviews 221 reviews
100 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not a bad hotel, but the service is underwhelming. Rooms are ok but as with all other Hilton hotels, they are as tight as anything... You get nothing (even though I am an Honors member) pay for internet, water, everything. The steakhouse though is excellent

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for your stay and for sharing your thoughts. I appreciate your feedback greatly and will shar it with all members of the management team so that we can work on improving our value for dollars spent. I will also share your kind comments about Delmonico's and it's service team. More

Sarasota, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked the executive board room on the 3rd floor of this hotel for a meeting and was pleased with the service that I received from the Director of Catering, Randy Schaller. The room has a long conference table with high back leather chairs (about 12 I think), a white board that I used as a screen for my projector,... More

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Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for having held your meeting at the hotel and for taking the time to share your thoughts. It was a pleasure reading how Randy and his team met all of your needs and expecations. I look forward to your company holding future events at the hotel. More

Philadelphia, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I stay here often when coming into town to visit with family. The hotel shows signs of wear but overall it's a good nights stay. Breakfast is worth the extra $10 at booking time. This a nice spread to choose from. My only negative experience was the chairs needed cleaning.....food down in the cracks. I have a pet peave for... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this review

Thank you very much for you multiple stays and for taking the time to share your thoughts and please accept my. I believe it is always important to receive both the positive as well as not so positive guest feedback as both types of feedback will only assist in making the hotel better. I will be sharing your comments with... More

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Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Avenue, Philadelphia, PA 19131
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
209

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