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All 84 Philadelphia hotels

Residence Inn Philadelphia Center City

3.0 of 5 Hotel   |   One East Penn Square, Philadelphia, PA 19107 (City Center West)
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Residence Inn Philadelphia Center City
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78%
Ranked #39 of 84 hotels in Philadelphia
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
soccermom717 massachusetts
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362 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a typical Marriott Residence Inn. Breakfast is complimentary and is the usual Marriott breakfast fare. I reserved a "larger studio" and I thought the room was a little on the small side in comparison to other Residence Inns. The bathroom was small also. But we didn't come to Philadelphia to stay in our room. The location is perfect.... More

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Pune, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is just at the right spot. Heart of the city, with all the needed things just at walkable distance. Breakfast served is good, but gets repetitive after few days. They do have a evening snacks, which though look good, but offer less choice for veggies. The dinning area is huge and offer numerous options of enjoying a leisure... More

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Just checked out today after a week's stay for a conference. The most strikingly positive aspect of this hotel is the friendliness and customer-service oriented approach of the staff. The entire staff: housekeeping, breakfast buffet staff, front desk, valet, etc..... each and everyone treats you as though you were a house guest in their home. The location is great 5min... More

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Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My average sized room had great facilities, full size fridge freezer, dishwasher, loads of kitchen utensils. Unfortunately, when I asked for more creamer, it took me three calls and six hours for them to get it to my room, and no apology when it arrived. Also they have a great room on the second floor to relax in, unfortunately no... More

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Helen_fusion, I want to thank you for taking the time in giving your recent feedback. I'm very sorry to hear that you waited so long for additional creamer for your room. That is not like our staff to take that long in getting it up there. The staff here is one of the best in taking care of guests... More

Macungie, Pennsylvania, USA
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great old building with great updates. Was perfect for what I needed for a business stay. Very friendly staff and the location was perfect for getting to just about anything downtown including the convention center. I will without a doubt stay here going forward.

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Allentownpaguy, Thanks for the wonderful comments regarding the hotel and how helpful our staff was during your stay. We're very lucky to have really hard working associates that love to make you feel like you're at home. Thanks again for choosing the Residence Inn Center City, Philadelphia! Sincerely Ed Farrington More

Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 8, 2014

Looked online... Got cheaper price when I called and asked. Nice studio with sitting area... Needs a bar, but there is one next door at courtyard or around the corner at the Marriott. People at valet and at desk very nice... Their recommendation for a restaurant was terrible though.

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Fuseglassartist, Thanks for taking the time in writing about your stay with us. Very sorry that the recommendation for restaurant wasn't so good. If you could contact me at my information below I would like to know which one you didn't care for. Thanks for the very nice comments regarding the valet and front desk team. Sincerely Ed Farrington... More

Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2014

We did an overnight stay at RI center city and was very impressed with our stay. At check in we were greeted by DeAnna who was very friendly, efficient and helpful. She asked if we wanted to try one of the newly configured rooms on the top floor - which we did. Wow! Our room was beautiful, soft carpets, large... More

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear dme44, Thanks for the nice comments regarding DeAnna. She is always giving the utmost in customer service in making our guests stay a memorable one. So glad you loved the views from our higher guest rooms. We really appreciate you taking the time in giving us your feedback from your stay. Thanks Ed Farrington General Manager More

Newton
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 22, 2014

We spent 2 nights here in February and were very satisfied. Our room was attractive, clean, comfortable, and quiet--props to Jill in reception for noticing that we requested a quiet room and making sure we got one. Indeed, all the staff are to be highly commended--the bellman, the housekeeping staff, and the ladies serving breakfast and the evening "snack" (which... More

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Traveling Dolly, Thanks so much for the nice comments regarding the team here at Residence Inn Center City. We're extremely lucky to have such hard working caring associates like Jillian, Andrew, breakfast and evening social teams taking care of our guests. I'm also very thankful that Andrew was able to send out your purse so quickly. Please don't hesitate... More

Saint John, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2014

We got stuck in Philly due to a US Airways missed connections. We were travelling with our 2 year old and had to find a hotel in a hurry. Again since US Airways do not provide a hotel when you get stranded. Discount coupon, but they were for garbage hotels. This place is a $30 cab ride from the airport,... More

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Stevo L, Thanks for the nice comments regarding your stay after being stranded due to airline connections. We're very lucky to have such a great team in all areas of the hotel that have worked for the hotel for many years. They fully understand in making service so memorable. Take care and have a great week. Sincerely, Ed Farrington General... More

philadelphia
Reviewer
5 reviews 5 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 10, 2014

We recently stayed here because of a huge power outage where we live (Philadelphia suburbs). The hotel was filled with fellow "refugees". It's not very much fun to have to go a hotel because you can't be in your own house, but the service here really made up for that. The front desk staff are incredibly friendly and helpful, as... More

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear jeke sq, Just wanted to say thank you for taking the time in telling us how well our entire team did during the ice storm that occurred in our western suburbs. Luckily the city had rooms available due to the Car Show coming in that weekend or we all would have been sold out. I've been through many ice... More

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Additional Information about Residence Inn Philadelphia Center City

Also Known As:
Residence Inn Philadelphia Center City Hotel
Residence Inn Philadelphia Center City Hotel Philadelphia
Residence Inn Philadelphia
Philadelphia Residence Inn
Address: One East Penn Square, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#38 Family Hotel in Philadelphia
#38 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Philadelphia Center City 3*
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