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All 83 Philadelphia hotels

Residence Inn Philadelphia Center City

3.0 of 5 Hotel   |   One East Penn Square, Philadelphia, PA 19107 (City Center West)
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Ranked #42 of 83 Hotels in Philadelphia
A recent review
5 of 5 stars reviewed 4 days ago
momroadwarrior new york,ny
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456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york,ny
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed three nights at this hotel. We were very happy with our spacious one bedroom. The kitchen was perfect with everything we needed including a dishwasher. The staff was outstanding and went out of their way to make our stay comfortable. We had a minor issue with the air in our room and a service person was there almost as... More 

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Stamford
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over the weekend with our toddler. The room was clean, the bed was comfortable and the weekend overall very relaxing. Every staff person we encountered was helpful and professional and kind to our toddler. The hot breakfast was very nice and the variety of choices made everyone in the family happy. We would recommend this hotel and wish... More 

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West River, MD
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Old property no area in front of hotel. Accosted by beggars and others in front of property. Rooms were old and strangely designed. Bathroom door hit toilet. Desk personnel were nice but not very helpful. Property was not what I expect from marriot

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Brad L, Thank you for taking the time in letting us know about a recent stay with us. Your comments are not usually what we hear from our guests and I'm sorry that you didn't have an enjoyable stay with us. Please don't hesitate in contacting me at the hotel to discuss your experience further. Sincerely Ed F. More 

Miami Beach, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for two nights with family. Rooms were clean, parking valet staff professional. Breakfast was a pleasant surprise and was included with our stay. Staff there was also friendly. Hotel overall was clean and well kept.

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Jane J, Thanks for your comments regarding how nice the entire team here at the Residence Inn Center City, Philadelphia. We're extremely lucky to have such a wonderful Front Desk, Housekeeping, and Breakfast associates all working together making your stay more memorable. Hope you had a wonderful holiday weekend! Sincerely, Ed F More 

Coopersburg, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent this weekend at the Residence Inn - standard Res. Inn amenities, but very convenient to all Center City sites. Walked to the Academy of Music at night for a show - well lighted. Macy's is next door, Christmas Village at Love Park could be seen from our window. We walked up the Ben Franklin Parkway toward the - museums... More 

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Waldorf, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The location was great, the room just enough to sleep for a couple of nights as we shopped most of the day. The staff was excellent! Probably will not return as I could not put my finger on what didn't make this hotel better as it was kinda blah per my children.

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Nicole J, Thank you for taking the time in giving us comments from your recent stay with us. So glad that all of the staff was excellent during your stay. Like all Thanksgiving Weekends in Philadelphia they get pretty busy with the parade and Irish Dancer Competition at the Marriott Downtown Hotel. It makes it a very busy long... More 

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for two nights on a recent business trip. The hotel is located right across the street from city hall in the center of downtown. The convention center, center city restaurants and shopping are all very close. At check-in, I was told my request for a king sized bed on my reservation might be difficult to honor. After discussing a... More 

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Jeff J, I wanted to thank you for taking the time in giving us your comments from your last stay with us. Very sorry that you felt the Guest Service Representative was joking inappropriately regarding getting you a specific room type. We have a terrific Front Office team and I'm sure they were just joking around. We go over... More 

Washington DC, District of Columbia
Top Contributor
286 reviews 286 reviews
29 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I used points for this stay and was pleased overall. The housekeeping staff were great and the reception staff were very accommodating. The Hearth Room on the 2nd floor is very nice and I was impressed by the free breakfast buffet. I really liked that it wasn't a busy/noisy convention hotel.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for more than a week when we relocated to Philadelphia. Located right in the heart of Philly next to the historic city hall. Suites are comfortable with an excellent view of the city hall. Walking distance to most business/offices/Landmarks in Center city. The best part is the morning breakfast and the complimentary evening snacks. Gym is also well... More 

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Lehi, Utah, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I arrived at the hotel from Penn station after a 5 hour train ride. How overwhelmed I was to be greater by Kelly, Marc and Ray. It was clear that they enjoy their work. They greeted me with much more the a smile. Once I was registered they reviewed the breakfast arrangements, internet and local attractions like the liberty bell.... More 

Was this review helpful? Yes 1
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Additional Information about Residence Inn Philadelphia Center City

Address: One East Penn Square, Philadelphia, PA 19107
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Philadelphia Center City 3*
Number of rooms: 269
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Also Known As:
Residence Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Residence Inn
Hotel Style:
#34 Romantic Hotel in Philadelphia
#42 Business Hotel in Philadelphia

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