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Residence Inn Philadelphia Center City

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One East Penn Square, Philadelphia, PA 19107
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Residence Inn Philadelphia Center City
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Residence Inn Philadelphia Center City
Residence Inn Philadelphia Center City
Residence Inn Philadelphia Center City
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484 reviews from our community

Traveler rating
    151
    214
    79
    35
    5
See reviews for
141
123
34
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location. The staff was extremely nice and friendly. From the front desk people to the security guard. The room was decent. Bed was comfortable full kitchenette with refrigerator etc... We would definitely stay here again.

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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, nice and friendly staff but the hotel and the rooms are so beaten up between visible dents on the elevator doors to a broken bathroom door and runny flush as well as twisted and old mattress in my room, they really need to invest in renovations

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Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Nagster 123, Thanks for taking the time and telling us about your stay. I want to aplogize for the condition of your room that you had. Clearly we didn't provide the room that you requested and should have had during your stay. I want to also thank you for the nice comments regarding the staff service of the associates... More 

Boston, Massachusetts
Top Contributor
126 reviews 126 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for business and it was more than adequate. The room might be a bit dated and in need of a refresh, but the bed was comfortable and the wi-fi worked well. The staff was extremely friendly. The best part is the location. It is close to a lot, including shopping down Broad and Walnut street as well as... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Contributor
20 reviews 20 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went for a short trip to Philly and stayed at this hotel for one night. The hotel room was nice, clean, comfortable. They served hot breakfast and we really enjoyed their breakfast. The hotel staff was very prompt and helpful.

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am generally satisfied with this hotel. It offers a super location, within walking distance of everything (shops, pharmacy, Reading Market, Liberty Bell, City Hall, etc.) The Big Bus Tour and the Sightseeing Bus Tour have a stop next to the hotel. The Art Deco building is a former bank. The staff is great. Daily breakfast is included and offers... More 

Was this review helpful? Yes 2
Evanston, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing special, but a good hotel in a good location. Room was small but equipped with 'fridge, microwave, etc. I would stay again but would certainly stay in the many nicer places around if affordable. Nothing wrong with this place, just nothing special to recommend it.

Was this review helpful? Yes 2
Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear David U, Thanks for taking the time in giving us feedback on your stay with us. We do have some rooms at a discounted room rate that has a mini-fridge and microwave only, instead of having an entire room with full kitchen amenities in your room. This is great if you're only staying for a quick night or two... More 

Concord, NH
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is not your usual suburban Residence Inn, but rather a converted old, very solid 26 story bank. As such the rooms were very quiet, despite being on a busy street, immediately overlooking the magnificent City Hall. Many retaurants nearby, and top flight shopping an easy walk.. Parking is valet only, which comes to $48 daily with tax. I moved... More 

Was this review helpful? Yes 1
Washington, D.C.
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to take a weekend trip with my wife who just returned from a deployment. The location is central to everything we wanted to visit. We were in one of the king suites. The view was good but the room was a bit dated. Nothing like what I saw in the pictures. I was expecting more for them price, but... More 

Was this review helpful? Yes 2
Shelby, nc
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First off the location and the staff at this property are what makes the property exceptional. The breakfast was of good quality - typical of Residence Inn. The rooms were quite dated when compared to typical Residence Inn standards. Countertops were Formica and artificial marble and sofa / chair near end of life. Our room had a recent drywall repair... More 

Was this review helpful? Yes 2
Ed F, General Manager at Residence Inn Philadelphia Center City, responded to this review

Dear Skeeternc, Thanks again for taking the time in letting us know about your stay at our hotel. I'm very thankful for having such a wonderful staff at the hotel making our guests stay so memorable. I also want to apologize for the condition of the room that you stayed in. That is very unusual to be put in such... More 

Fayetteville, North Carolina
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

OVERALL: Great overnight stay; excellent staff. We chose Marriott Residence Inn (vs. sister hotels and other chains) because of value for price, location, and amenities. Everything went well: fast/easy check-in, valet parking service (costs extra, but worth it for short stays), getting extra linen, and asking staff for directions/recommendations for places to eat. Marriott rewards members receive complimentary bottled water... More 

Was this review helpful? Yes 1
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