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All 84 Philadelphia hotels

Hilton Inn at Penn

4.0 of 5 Hotel   |   3600 Sansom Street, Philadelphia, PA 19104 (University City)
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Ranked #5 of 84 hotels in Philadelphia
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Jennifer W Kansas City, United States
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538 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Kansas City, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was a nice hotel. The service was good and the rooms were clean. There was a baby in the room next door, surprisingly, we only heard the baby a few times. The halls were immaculate and vacuumed most mornings, which meant no sleeping in after 8. Housekeeping was professional and discrete. If staying again in University City, I would... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
San Antonio, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel defines the class and comfort. The room was clean and the staff made me feel extremely welcome. Whether I was coming or going, I was always greeted with a sincere welcome. I would stay here again, if I had the choice.

Review collected in partnership with Hilton Hotels & Resorts

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nbarag, Manager at Hilton Inn at Penn, responded to this review

Dear Donato A.- Thank you for the wonderful review and kind remarks! We strive to provide the highest quality of service and experience to all of our guests, and we truly value your appreciation of our efforts. We look forward to having you stay with us again soon! More

Maplewood, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

I just wanted to give Alisa in guest reservations a BIG SHOUT OUT. I called in to reserve two rooms for my family and I during a hospital stay at University Hospital. Alisa was tremendously patient with me throughout the entire process. She eased my concerns and was very professional. She gets 5 stars with me.

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nbarag, Manager at Hilton Inn at Penn, responded to this review

Dear Alden B- Thank you for the great shout out to Alisa! We will be sure to pass along your thanks. Come back soon! More

Sebastopol, California
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Upsides: Closest, most upscale hotel for those with UPenn destinations, with easy public transit access to Center City. Downsides: Price (more for food than for rooms: room rates are reasonable for the quality of the hotel). Immediate neighborhood is rather dead after business hours. Bottom line: If you want a full-featured business hotel with some surprisingly homey touches for a... More

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nbarag, Manager at Hilton Inn at Penn, responded to this review

Thank you for the candid review of your recent stay. We do have a great location on the UPenn Campus, but within a close proximity to center city as well, with the train just a short walk away. We look forward to having you stay with us again in the future. More

Austin.TX
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

The Inn at Penn is not cheap -- especially since it is just a standard Hilton name. However, if you have personal or professional reasons to be close to the universities, this is an ideal location. Convenient to trains, planes, and automobiles, and, good if you want to just walk to your destination and back. The rooms are lovely. I... More

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nbarag, Manager at Hilton Inn at Penn, responded to this review

Thank you for 5 star review of your recent stay and your loyalty to our hotel. We are pleased to hear that you enjoyed your experience and especially our breakfast offerings. We appreciate the suggestions and feedback based on the layout of the hotel, as it is important to continually look at our hotel from the guests' perspective. We look... More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic hotel - very excited when I first saw the room, which was stunning. They have a great idea in using iPads in each room for hotel and area info - via which you can order new linens etc. from housekeeping (new pillows delivered within 15 minutes), room service, etc. The food in the restaurant was pricey, but delicious. Staff... More

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nbarag, Manager at Hilton Inn at Penn, responded to this review

Dear Alexandra B- Thank you for the great review of your recent stay. We are glad to hear that your stay was exceptional and that our innovative iPad made your experience even better. Be sure to come back soon. More

Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Inn at Penn is the most comfortable and inviting hotel I have ever visited. I am a patient at Abramson Cancer Center. When I arrived on a cold, rainy night, a lovely man named Teddy helped me get my bags to my room. I was so weak from treatments, he had to help get me to my room as... More

Was this review helpful? Yes 1
nbarag, Manager at Hilton Inn at Penn, responded to this review

Thank you for such a wonderful detailed review of your recent stay. We truly appreciate the kind words about all of our staff, and will be sure to pass along your gratitude. Our staff does strive to go out of their way to make the best experiences for all of our guests. We look forward to having you stay with... More

new york city
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This beautiful hotel, right on the University of Pennsylvania campus, is warm, inviting and beautifully located with top notch service and lovely rooms. It is a Hilton franchise hotel, owned by the University and maintains a green attitude throughout. The decor is art deco, simple and tasteful, the reception is efficient and polite, the rooms modern yet cozy. We stayed... More

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nbarag, Manager at Hilton Inn at Penn, responded to this review

Thank you for the great review of your recent stay. We are so pleased to hear that you enjoyed yourself, and look forward to having you return in the future. Come back soon! More

Bethlehem, Pennsylvania
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the joy of staying at Inn at Penn recently, and felt that both nights of our two night stay were made as perfect as possible by the staff. From the valet to the desk staff to the bellhops, we felt welcome. The room was clean, comfortable and nicely decorated. We enjoyed company one evening when our daughter and... More

Was this review helpful? Yes
nbarag, Manager at Hilton Inn at Penn, responded to this review

Thank you for the kind words regarding your recent stay. We will pass along your gratitude to our staff, as we strive to provide the best service to all of our valued guests. We are thankful that you chose the Inn at Penn in your time of need, and hope that will get the chance to stay with us again... More

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful, impressive hotel that you will be comfortable in with your family, or entertaining business. However, the most impressive thing about the hotel is the staff, who were all extremely helpful, courteous and attentive. This is the only hotel I'll stay in when I have business in the University City area of Philly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
nbarag, Manager at Hilton Inn at Penn, responded to this review

Thank you for the wonderful review. We are so happy to hear that you will choose our hotel for all your business in Philadelphia in the future. We have the perfect location just a short trip from the center of downtown, and near great restaurants in University City. We look forward to having you stay with us in the future. More

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Additional Information about Hilton Inn at Penn

Also Known As:
Hilton Inn At Penn Hotel
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton
Address: 3600 Sansom Street, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Philadelphia
#4 Family Hotel in Philadelphia
#5 Luxury Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Inn at Penn 4*
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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