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Hilton Inn at Penn

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3600 Sansom Street, Philadelphia, PA 19104
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Hilton Inn at Penn
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813 reviews from our community

Traveler rating
    518
    231
    47
    13
    4
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255
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartford, Ct
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very nice hotel in the heart of the University of Pennsylvania. Very nice rooms, spacious lobby, accommodating staff. Perhaps the only drawback is parking..there really is none. You are basically forced to use their valet service for $40.00 per night as there is only street parking nearby, and many of the spots are taken by either the valet service,... More 

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear notrewood, Thank you for your comments. In addition to the valet service at our main entrance and the metered street parking that you mentioned, there are several parking garages in a several-block radius of our property. I'm sorry for any confusion presented by your GPS device, our street address of 3600 Sansom Street is between 36th and 37th Streets... More 

Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel- very well mainatined, rooms very nice, well appointed and quiet. The hotel is in University City- adjacent to Penn campus- nice area. The staff is very nice and helpful. Some good restarunts nearby. I would stay there again.

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear William S, Thank you for taking the time to submit a review here on TripAdvisor. When our guests can't think of a negative thing to say, we've done our job! We do hope that you return when you return to #VisitPhilly. Safe travels. Greg Stafford General Manager 215.823.6200 Greg.Stafford@hilton.com More 

Norfolk, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stay at the Inn at Penn when we visit our daughter who lives in Center City. The inn is conveniently located across the street from Penn and within walking distance to Center City. It is a quiet hotel and a nice contrast to the big convention hotels downtown. The hotel is nicely decorated and the rooms are modern and... More 

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear Rebecca W, Thank you for your continued patronage, I'm always pleased to read that our guests are left with such an impression of our staff. We appreciate your recommendation and hope to see you when you return to visit your daughter. Greg Stafford General Manager 215.823.6200 Greg.Stafford@hilton.com More 

Worcester, Massachusetts
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I loved this hotel. It far exceeded my expectations. Service from check in to check out was polished and gracious. The room was not only comfortable, but chic and spacious. Breakfast was super, albeit a bit expensive. I will definitely return should I go back to Philly.

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear parishoes, Thank you for this wonderful review. Please do return on your next trip to #VisitPhilly. Greg Stafford General Manager 215.823.6200 Greg.Stafford@hilton.com More 

Overland Park, Kansas
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

Conveniently located across from Penn. Hotel is very clean and recently renovated. The bathrooms were new. It is an energy efficient hotel and you insert your room key in a slot (inside the room) to turn on room power. Front desk and concierge were helpful.

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear Dianne r, Thank you for staying with us during your college visit. I'm pleased to know that you appreciated our location, our immaculate rooms and green initiatives. Please visit again soon! Safe travels. More 

Lake Ridge, Virginia
Top Contributor
97 reviews 97 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a recently remodeled Hilton with a modern flair. The front desk staff were very professional and efficient. Check-in was flawless. The room was large and very clean. I really liked that there is an IPad in every room. How convenient. I could not have asked for a better location. It's within walking distance to many restaurants and shops.... More 

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear trvln_d_wrld, Thank you for providing our readers here on TripAdvisor with such a thoughtful review or your stay. We look forward to your next visit. Safe travels. More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location: walking distance to Market Street, many shops and restaurants. Rooms are large, extremely comfortable and very well-kept; employees are friendly and courteous. It's my first choice of a place to stay when I'm in Philadelphia. I highly recommend the Inn at Penn.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear catdancer8518, Thank you for your latest visit and review. We're proud to be your first choice of stay when you #VisitPhilly! Safe travels. More 

Dallas, Texas
Top Contributor
69 reviews 69 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hilton feels like it is the exact same Hilton, or pretty close to the Newrk, NJ Hilton, but it feels newer and more modern with a recent remodel. One new feature that I really liked is that they have replaced the in-room guest directory with an IPad in every room. The best thing, at least for me, is the... More 

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear JAkles, Thank you for your comments. We appreciate that you walked our readers through the room service ordering procedure on our in-room iPads. These iPads are also great for searching the area, and submitting special requests to our Housekeeping and Engineering departments. Please stay with us again soon. More 

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is wonderful. From the in room Ipad where you do everything from ordering room service to finding local attractions this hotel has everything. My husband was hospitalized at HUP and the Inn gave me a special rate. I had stayed at the Sheraton earlier in the week...no comparison. If you are looking for a hotel in university city... More 

Was this review helpful? Yes 1
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear J H, Thank you for such a complimentary review of your recent stay. We appreciate that you took notice of our green initiatives, and that you were able to enjoy a meal at Penne Restaurant & Wine Bar. Please return to see us soon, and safe travels to you and your family. More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Inn at Penn is one of two large hotels that are adjacent to the UPenn campus (the other being the Sheraton). There is nothing particularly memorable about the hotel or its staff- it being a typical chain hotel, but this is also a good thing- there was nothing wrong either. The beds are very comfortable, the wifi works well... More 

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear chookoo57, Thank you for this detailed review. I've reached out to you privately to obtain more information regarding your room service experience. We look at these reviews as opportunities for improvement! Please stay with us again soon. More 

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