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Hilton Inn at Penn

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3600 Sansom Street, Philadelphia, PA 19104
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1 room 1 guest
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883 Reviews from our TripAdvisor Community

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Traveler rating
    565
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    4
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284
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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chicago, United States
3 of 5 stars Reviewed 3 days ago NEW

Staff is unfriendly and slow. Do not expect a smile because you will not get one. However, location is great for U of Penn. Rooms are overpriced but clean. Staff is not accommodating for families and most rooms do not fit rollaway beds. Breakfast is good and ends at 10:00am, but if you come at 9:50am staff will not serve... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

David R, We take this feedback very seriously and we are making the appropriate adjustments to address these concerns. Should you wish to discuss your experience further, please don't hesitate to contact me directly. Sincerely, Greg Stafford General Manager 215.823.6200 Greg.Stafford@hilton.com More 

Den Bosch, The Netherlands
Level Contributor
207 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you need to be at UPenn, this is the place to stay. Perfect central location. The staff is very friendly and provide excellent service. The rooms are large and clean with very comfortable bed & pillows. Very good free WiFi. Pretty much Inn at Penn provides everything you will need for your stay at UPenn and lots of restaurants... More 

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

WSS64, We value your feedback and appreciate that you and your family chose The Inn at Penn for your recent visit. Please visit again soon. More 

Jeddah, Saudi Arabia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very convenient when visiting Penn University Campus . Hotel is nice and the room was spacious and clean . Receptionist were friendly and helpful . There are some good restaurants around and near by the hotel within walking distance .

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

gsb706, Thank you for your feedback. We appreciate your mentions of a few of our many Green features within this review of your recent stay. We hope to see you again in the future. Safe travels. More 

Easton, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very kind waiter.. Emil, helped my 5 year old grandson enjoy the dinning experience at Hilton Penn. Crayons and paper/game given to help pass the time until food arrived. My grandson was served first. Great food, great service! Salmon was cooked on a wooden plank for extra flavor. Scallops were huge and tender! Thank You Hilton Staff!

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear Brian C, Thank you for dining in our Penne Restaurant & Wine Bar. I'll be sure to pass on your review and gratitude to their management and team. Please visit again soon. More 

Auckland
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

very impressive hotel. Nice and quite in the centre of university city. The Library bar is a great place to wind down at night with family or colleagues. Very good decor and atmosphere. Rooms a generous size, quiet. Novel new system for hotel info with an iPad in each room

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

cricketfanBB, We appreciate your outstanding review and its mentions of our Living Room bar, unique decor, spacious and quiet rooms, and in-room iPads. Thank you for choosing The Inn at Penn, and please return soon. More 

New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Did a college visit with the family around the area and stayed here with the family. Personally, I have to do conference calls in the room and had to move to the Business Center. The rooms are nice and the Business Center was amazing with their additional laptops and printing service. Office away from Home Office. Dave

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear dbcgolf1, As you mentioned, our Business Center is perfectly suited for the business traveler in need of internet access, printing services, or a quiet space to have a conference call. Please stay with us when you return to University City, and safe travels. More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Inn at Penn is the most centrally-located hotel on the campus at the University of Pennsylvania. The bookstore and other campus landmarks are highly accessible, yet guests can also take a break from being surrounded by students as desired. The rooms in this Hilton Hotel are comfortable and, although the furniture is not brand new, they are decorated in... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Carol K, We appreciate your feedback. Please look no further than The Inn at Penn for future accommodations in University City. More 

Plano
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to hotel with family. We were pleased with all that made up this hotel, plus the location is located by restaurants and not far from the 30th St train station. The staff so helpful and pleasant. The room was tasteful, clean and quiet. It came with free internet and iPads for our use. I would stay here again.

Was this review helpful? Yes
gmgreg, General Manager at Hilton Inn at Penn, responded to this review

Dear Barbara56463, Thank you for these comments regarding your stay with us at The Inn at Penn. Please look no further for accommodations for your family's next trip to Philadelphia. More 

Level Contributor
11 reviews
3 of 5 stars Reviewed 2 weeks ago

My expectations for this hotel may have been to lofty. It was the highest rated Hilton brand hotel in the city when I made the reservation and in the past I've had great success with upscale Hilton properties (Concord in Chicago, Walforf in London). While this hotel is nice and has many architectural details, the room amenities are lacking and... More 

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Boone, North Carolina
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall good experience. The lobby and living room are very nice. The rooms are recently remodeled and are very clean. Surprisingly it is a very quiet location. Occasionally you could hear a loud motorcycle or car driving by outside during the night. One thing I didn't hear are the room doors of other rooms closing, which is always negative for... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Room service(8)
  • Very comfortable(4)
  • University City(3)
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Louis L. Kahn Suite (41)
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Standard King Room (51)
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The Hotel (37)

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