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Westin Philadelphia

Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
99 South 17th St at Liberty Place, Philadelphia, PA 19103
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Westin Philadelphia
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Westin Philadelphia
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12 reviews from our community

Traveler rating
    7
    2
    1
    2
    0
See reviews for
4
1
1
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was my second visit to this hotel and it did not disappoint. The bar area/lounge area is upgraded which is really nice. This hotel is great because of the location. Its within walking distance of a septa station, close to good food and shopping. The staff are welcoming and attentive. I had a rough day of travel before my... More 

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Point Pleasant, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Been staying here for years, since this was a Ritz. Love the location and hotel but since the remodel, the rooms are fantastic - very fresh color scheme in blues and greens. Unlike other travelers, I've always had terrific stay interactions, whether its with the front desk, valet, restaurant or room service. Everyone is courteous and on my last stay,... More 

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

The Westin in Philadelphia has become my "go to" hotel in the city for both business and pleasure. It has a great location, a staff that goes out of their way to please (especially the front desk and reservations teams), and a wonderful decor. The ownership of the hotel was wise not to tamper with the old Ritz Carlton feel... More 

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

I come to Philadelphia frequently for work and always stay at this Westin. Never had a bad experience at Westin Philadelphia, great customer service, rooms are very clean and spacious and the food at the bar is pretty good.

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Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you not staying at the Four Seasons or the Ritz, this is the next best thing. I don't mean that this property lacks anything, because it doesn't. The rooms are fresh and well appointed. The staff is friendly and welcoming. The facility is clean and you feel good about being here. Whether it's business or pleasure, this is one... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We came to Philly to watch a Flyers vs Pens game, the hockey didn't disappoint and neither did the hotel. Friendly, courteous staff and a great location. The parking was Streep but that is a given in any downtown hotel nowadays.

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London
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have been staying at this hotel for about a year and each of my experiences has been poor. The check-in desk is always overcrowded, the attendants are clearly forced to say certain things but they're clearly overworked. Sometimes a lone attendant is left to service a crowded, rather small waiting room. The most recent addition is this nonsense about... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Travelling_30s, Thank you for taking the time to review the Westin Philadelphia on TripAdvisor.com. It is unfortunate to hear that you are under the impression that our hotel's sole purpose is "margins, margins, margins" when in fact, that the furthest from the truth. As a leading brand in Starwood Hotels, we strongly believe that a successful business is based... More 

Mountain Lakes, New Jersey
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Westin is one of my favorite hotel chains - their rooms are always comfortable with a touch of luxe, and the service is nearly always outstanding. This facility is no different: if you have high expectations of a Westin, they will be met here. Treat yourself to a night (or several) in a Westin bed! This location is also very... More 

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Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here in March 2015. Friendly front desk staff, rooms are OK but nothing special. Overall, an average experience with a slightly tired feel. Wouldn't recommend it, but fine for a one night stay.

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The Hague, The Netherlands
Top Contributor
96 reviews 96 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Service is flawless, without superfluous and artificial kindness. Accommodation very comfortable, as one would expect from this chain. However, the location is almost perfect for anyone visiting Philadelphia either as a final destination or a transit hub. The rooms were recently refurbished with an original touch resembling this city's rich history; armchairs embroidered in the signatures from the Declaration of... More 

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