On arrival, we were told "our group" had been moved to the Palomar down the street. As we were checking in early I asked to be kept at the Westin but my request was declined despite my husband being a Starwood member. The hotel had us stay down the street but did not offer to move us, despite the fact... more

This switched over to the Weestin flag from prior years under Ritz Carlton ownership. That prior heritgae comes through in some of the differences in this hotel vis-a-vis your run of the mill Westin. The bar and louge areas are a bit more nuanced. As most other reviews have mentioned, the entry is very a-typical. The location is grat --... more

Hotel is in a great location in Philadelphia, the lobby is kind of strange as you have to take an elevator from the first entrance up to the reception area and then walk through another area and round a corner to reach the main elevator to go up to your room. Having said that, the hotel is decent enough; its... more

I have stayed here several times before. The rooms are very nice, well kept, clean and comfortable. The beds are particularly comfortable and the bathrooms are very clean and beautiful. The only problem with this hotel is that you need to take two separate elevators to get to the street from your room. more

Great location for exploring the city and shopping nearby. The catering for our meeting was very bland. Housekeeping also never emptied my trash the two nights I stayed there. That made me worry that there were other things they were neglecting. more

The layout of the Westin Philadelphia is sort of strange: you have to take an elevator to get to the lobby and check-in, making it a little less welcoming than a ground-floor lobby. The Heavenly Bed was comfortable, but nothing terribly special. I think I'll return to the Sofitel next time, which had equally comfy beds, and nice robes for... more

I am a Starwood Preferred Guest member but this hotel did not grant the room upgrade that is customary for Gold status. Instead, we were given a standard room that appeared to be clean, but the coffee station and snack bar had not been replenished prior to our arrival. After the first day, because we leave requests and gratuities for... more

Staye here for one night. Nicely renovated rooms, but somehow it looks like they did a light makeover because nothing is done with the bathrooms. The rest of the hotel has also only recieved a light finish upgrade, it is not completely renovated. Otherwise we had a nice stay. more

We stayed at the Westin for a one night get away this past weekend. The hotel was very nice and the room was every bit as comfortable as expected from a Westin. The location was great. I will note that the parking was extremely expensive and we did not even choose the valet parking (which was more costly)! We arrived... more