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Westin Philadelphia

4.0 of 5 99 South 17th St at Liberty Place, Philadelphia, PA 19103
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Westin Philadelphia
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Westin Philadelphia
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867 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall great experience at the Westin Philadelphia. The room and general amenities were very comfortable and appealing. I have only positive things to say about the staff and the level of service I received (last minute complimentary upgrade, speedy and convenient breakfast). The Westin is in a great location for exploring Philly. Very close to great museums (PMA, Barnes Foundation,... More 

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Brussels
Top Contributor
417 reviews 417 reviews
159 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very good and the location is fantastic. The room was quite elegant and all the stay has been perfect. Anyway, the fact that the wi-fi is not free is a big disadvantage. Why pay quite a lot of money if the only thing you need is just reading your emails with your smartphone?

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for taking the time to share your experience at the Westin Philadelphia on TripAdvisor.com! In regards to the internet, please know that we provide 100% complimentary internet to all of our guests in the lobby area. In addition, our elite SPG members also have the option for free internet in all Starwood hotels. Again, thank you for your... More 

New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The physical property is attractive as one would expect of a Westin. However, the hotel,earns just 3 stars because of the lack of service. Something we all must unite on is housekeeping making sure alarm clocks are not set. I was woken up at 5 am. Hotels focus on fancy sheets, yet they forget that what looks like a minor... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Mr. F, Thank you for taking the time to share your feedback on Tripadvisor.com. Please accept my humble apologies for any inconvenience you may have experienced, After learning of you incident yesterday (12/15) at 8:15am, I promptly inspected the room (115) in question. As we take cleanliness very seriously, the Executive Housekeeper and the the Room Attendant responsible for... More 

Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Perfect hotel in the best location. When we checked-in Paul was amazing and greeted us and made us feel like we were at home. He helped us find a great place to eat and where to go out, all in the time it took him to check us in. He was amazing and we will be back to see him... More 

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Westin is always no 1 in their hospitality , location of this hotel is great and very comfortable room, lobby is very elegant, I have no words to describe it's awesome. Highly recommend this hotel Whenever I come to philly stay here only.

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear VIneet, Thank you for your kind words and feedback on TripAdvisor.com. We look forward to seeing you on your next trip to Philadelphia. Be Well, Ryan Sistare, CHA General Manager More 

Doylestown,Bucks Co.,Pa.
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

A hotel is a building,but it is the staff that make it a home away from home. I do look forward to the renovation that is coming,perhaps a little overdue, but what keeps me coming back are the wonderful people who staff the hotel. The reservation dept,at the property are responsive,helpful and accommodating. The Front Desk,supervised by Karim and team... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for taking the time to mention your favorable stays at the Westin Philadelphia Center City. As you mentioned, a building is simply a structure unless you have the right people. Karim, Jennifer, and Richard are all shining examples of the hundreds of individuals that proactively make each stay special. Thank you again for both your feedback and your... More 

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Staff are A+ professional and courteous. The hotel is very well appointed and clean as was the room which was spacious, modern and clean/comfortable. I would highly recommend for business or weekend get away to heart of center city philly.

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The location is superb. Mere blocks to "happening" Rittenhouse Square. Incredibly attentive staff from the valet , awesome "Q" in the lounge and a premier concierge staff. You are guaranteed a lovely stay!

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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely rooms, quiet, good service, walking distance to shopping and subway. Our stay exceeded our expectations in terms of quality and relaxing experience. Location, location, location. The heavenly bed is not to be discounted. The only issue for graduation is that it is not near campus at all, but it is easy to get taxis. Lovely relaxing place for a... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I used to live in Philly for many years and when I need a hotel to stay in when I'm in town, I always choose the Westin Philadelphia, conveniently located in Center City. It's a hop, skip and a jump from 30th Street Station (Amtrak) and close to Septa trains nearby. The location is also very safe and well-traveled. As... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for your kind words on TripAdvisor.com!!! We could not be more pleased to be your home away from home here at the Westin Philadelphia. Safe travels and see you on your next trip to Philly! Be Well, Ryan P Sistare, CHA General Man More 

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Additional Information about Westin Philadelphia

Address: 99 South 17th St at Liberty Place, Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Philadelphia 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Westin Philadelphia Hotel Philadelphia
Philadelphia Westin
Hotel Style:
#11 Green Hotel in Philadelphia
#11 Luxury Hotel in Philadelphia
#19 Business Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#30 Family Hotel in Philadelphia

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