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Westin Philadelphia

Certificate of Excellence
GreenLeadersBronze level
99 South 17th St at Liberty Place, Philadelphia, PA 19103
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Westin Philadelphia
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Westin Philadelphia
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18 reviews from our community

Traveler rating
    10
    4
    1
    3
    0
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6
3
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Yonkers, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My fiancé & I were spending 2 nights in Philly to visit family and we were delighted to get a groupon for a hotel that fit our needs/desires. Upon arrival, I was impressed with the modern look of this Westin Hotel. We were welcomed with a smile by all of the staff (at valet parking & desk). Our room was... More 

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Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a family vacation while overlapping a business trip. The best feature by far of the hotel is how convenient it was to walk to sightseeing. Our children 12 and 7 years old and we walked to Independence Hall, Liberty Bell, Franklin Institute, Mutter Museum, Natural History Museum at Drexel, Reading Terminal Market. These were all a... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear sypai68, Thank you for taking the time to review the Westin Philadelphia on TripAdvisor.com. You are correct in that due to our Center City location, we actually have upper and lower lobbies. This is common in many of the buildings on the East Coast, possibly including your hometown of Boston. In regards to the parking, we highly recommend that... More 

Liverpool, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here as part of 3 day stopover. It is easily walkable from the airport train stop at Suburban, 5 minutes away and close to hop on/off tour bus stop if that is your thing. Shops and historical tourist sites are a pleasant walk away. Check in staff, concierge and front door staff all very friendly and helpful. Rooms and... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. At Your Service, Ryan P. Sistare, CHA General Manager More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We spent a night this past weekend at the Westin in Philadelphia. My wife and thoroughly enjoyed our stay. The staff was fantastic, beginning with emails days prior to our arrival informing us of things to do in the city. Every staff member went above and beyond - even the parking lot attendant, who couldn't have been more friendly and... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for taking the time to review the Westin Philadelphia on TripAdvisor.com. It is fantastic to learn that you had a pleasant stay and encountered our world class team. We look forward to seeing you on your next trip to Philly. At Your Service, rps Ryan P Sistare, CHA General Manager More 

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I just had my wedding at the Westin and needed to take the time to write about how WONDERFUL my experience was. From the moment I met Marion Tambone, I knew she would execute my dream day. She did nothing but exceed my expectations. The entire banquet staff is incredible. Pat Delvechio worked his butt off the entire weekend. Anything... More 

Was this review helpful? Yes 1
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

It was truly amazing to be part of your special day! Thank you for your feedback on TripAdvisor.com Will we see you for the one year? Be Well, Ryan P Sistare, CHA General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been traveling to Philly for the past year and hands down, this is the best hotel. Forget the Ritz and the Sofitel! The renovations have been fantastic- the usb connections at the night stand are a life saver. Everyone is incredibly friendly and the rooms are clean. This will be my home away from home for the foreseeable... More 

Was this review helpful? Yes 1
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Be Well, Ryan P. Sistare, CHA General Manager More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my second visit to this hotel and it did not disappoint. The bar area/lounge area is upgraded which is really nice. This hotel is great because of the location. Its within walking distance of a septa station, close to good food and shopping. The staff are welcoming and attentive. I had a rough day of travel before my... More 

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WestinPhGM, Manager at Westin Philadelphia, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you on the next Girls Night! At Your Service, Ryan P Sistare, CHA General Manager More 

Point Pleasant, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Been staying here for years, since this was a Ritz. Love the location and hotel but since the remodel, the rooms are fantastic - very fresh color scheme in blues and greens. Unlike other travelers, I've always had terrific stay interactions, whether its with the front desk, valet, restaurant or room service. Everyone is courteous and on my last stay,... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The Westin in Philadelphia has become my "go to" hotel in the city for both business and pleasure. It has a great location, a staff that goes out of their way to please (especially the front desk and reservations teams), and a wonderful decor. The ownership of the hotel was wise not to tamper with the old Ritz Carlton feel... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for taking the time to review the Westin Philadelphia Center City!! It is amazing to learn that we are your "go to hotel" in Philly as we strive to be the best. As mentioned, we are sometimes priced higher than other hotels, but this is simply a reflection of the quality of product delivered. We look forward to... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I come to Philadelphia frequently for work and always stay at this Westin. Never had a bad experience at Westin Philadelphia, great customer service, rooms are very clean and spacious and the food at the bar is pretty good.

Was this review helpful? Yes
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Be Well, Ryan P Sistare, CHA General Manager More 

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