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Westin Philadelphia

4.0 of 5 99 South 17th St at Liberty Place, Philadelphia, PA 19103
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Westin Philadelphia
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Westin Philadelphia
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895 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
66 reviews 66 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars NEW

I've been staying at this hotel for years and it's always been a bit of a bummer aesthetically. A bleak cement drive-through on the ground floor leads to an empty foyer with old-fashiony elevators going up to a bland and poorly designed lobby. Worst of all were the depressing rooms, a dreary pastiche of browns, beiges, and more browns --... More 

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Egg Harbor Township, New Jersey
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I agree with other reviewers. Nice hotel and great location. The parking was DEF a sticker shock. The staff was friendly and courteous. The rooms were very clean. I think the check-in desk should offer a map on the property and describe amenities. We had no idea there was a way to get to the mall from inside the hotel.

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Vienna, VA
Top Contributor
58 reviews 58 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Recently stayed with friends over a weekend and I officially love this hotel. I stayed once a few years ago but this stay was even better than I remembered. The lobby and bar area are huge and gorgeous. Decor reminds me more of a W property than Westin - perfect. Room was spacious and very clean with a lovely bathroom.... More 

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Annapolis, Maryland
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful, and nicely designed. It is in the center of everything. However, prices for parking overnight are outrageous. I parked ONLY two blocks away and saved over $10 a night. We also were woken up at 7 AM on Saturday morning due to some sort of hotel alarm. It was very loud. I wish they gave us... More 

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all I would like to thank the staff in this property. You guys made my stay wonderful. I was contacted by the concierge, Richard, few days before my arrival. He fulfilled all my requests and even prepared a card to welcome my arrival. I was upgraded to the executive suite from the traditional room. The room itself is... More 

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Atlanta, Georgia
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I have stayed here many times. This is our favorite hotel in this part of the city. It is relaxing. Never too crowded and I love how the lobby is not street level! The bar is a amiable place to have a drink. The hotel loves my toy poodle, and some staff even remembered his name! The... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for taking the time to review the Westin Philadelphia on Tripadvisor.com. As we consider feedback a gift, we will work with the Restaurant Team so that they are on par with the rest of the staff. Thank you for your business and we look forward to seeing you on your next trip!!!! Be Well, Ryan P. Sistare, CHA... More 

Hawthorne, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been working in Philadelphia for the past 3 months and staying at the Westin during my weekly stays. I can't say enough about the extraordinary staff and the new fresh look! The team has provided outstanding customer service throughout every area of my guest experience. Everyone from Jennifer, Melissa, Barb and Karim at the front desk, Service Express (Paulette... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin 8 days a month for the past 3 years and couldn't have been more pleased with the service and quality arrangements I received every single time. They have the best property in Philadelphia and are committed to making to improving it based upon the guests needs and expectations. This is evident by the completely renovated... More 

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Springfield - Delaware County, Pennsylvania
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an event here in January and normally we have it at another Philadelphia hotel. The Westin took charge of this event and made it a huge success. The food and service were fabulous. People were raving about how this was the best event of the year. I did have the pleasure of spending the night at the hotel... More 

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Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin Philadelphia last weekend, while celebrating a dear friend's engagement. I had booked a standard room with 2 double beds, and mentioned the occasion when I made the reservation. When I arrived, I was greeted by two charming front desk associates, who were genuinely excited to congratulate me on the engagement! When I explained that it... More 

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Additional Information about Westin Philadelphia

Address: 99 South 17th St at Liberty Place, Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Philadelphia 4*
Number of rooms: 294
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Also Known As:
Westin Philadelphia Hotel Philadelphia
Philadelphia Westin
Hotel Style:
#11 Green Hotel in Philadelphia
#12 Luxury Hotel in Philadelphia
#19 Business Hotel in Philadelphia
#28 Romantic Hotel in Philadelphia
#31 Family Hotel in Philadelphia

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