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Westin Philadelphia

GreenLeadersBronze level
99 South 17th St at Liberty Place, Philadelphia, PA 19103
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Best prices for: 1 room 1 guest
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Westin Philadelphia
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Westin Philadelphia
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43 reviews from our community

Traveler rating
    18
    13
    4
    5
    3
See reviews for
12
9
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I can not say enough good about the OUTSTANDING service provided by the staff and Concierge of the Philadelphia Westin Hotel. We live in Seattle, WA but our son lives on the east coast. As a special treat for his 28th birthday we booked him at stay at this fabulous hotel over Memorial Day weekend. I wanted it be especially... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

Top notch service and convenient location make this location a "must stay." We took the subway down to Lincoln Financial Field and walked to City Hall and Independence Hall. The Westin staff was extremely helpful as we learned our way around the city.

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Chesapeake, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My husband, myself, son, daughter-in-law and their baby traveled to Philadelphia 5/22/15-5/24/15 and stayed at the Westin in rooms 817 & 819. From the moment we pulled up for valet parking until the time we pulled out to leave we had such great customer service. We arrived early and they were able to check us in to our rooms. We... More 

Was this review helpful? Yes 1
Honolulu
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Truly superb service and facilities make this a really outstanding hotel. It's central location is walking distance from the convention center and the historic center of old Philadelphia. For vacation or business you can't go wrong here.

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear HNL-Jack, Thank you for your kind words about The Westin Philadelphia on TripAdvisor.com! We are looking forward to being your first choice upon your next trip to Philly. Be Well, Ryan P Sistare, CHA General Manager The Westin Philadelphia Center City More 

Charlotte, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

But when I see a great rate on a level 5 SPG hotel I abandon all sense of budgetary guidelines and book immediately. The Philadelphia Westin made me feel extra welcome by noticing my extensive travels all week long and that I might enjoy a cocktail on one of the busiest travel days of the year. (Friday, Memorial wknd) The... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Bryan D., Wow! What an amazing and humbling review of our team at The Westin Philadelphia! Our entire staff strives to provide experiences like this on a daily basis, but seeing it reflected on TripAdvisor is very humbling. As a loyal SPG member, we focus on your personal preferences - it sounds like Q was spot on in the bar!... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel recently remodeled from bottom to top, slightly modern and well-maintained. Staff was very friendly and professional. Although hotel is noted as having "free Wifi," it doesn't (in the rooms). Ensure your mini-bar is stocked and you aren't charged for anything you didn't purchase. Our mini-bar was missing a few items when we got into the room and I notified... More 

Was this review helpful? Yes 1
Brick, New Jersey
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just arrived home from a two day trip for fun to Philly. We had been a bit nervous reading so many negative reviews leading up to our stay.. Happy to say, the hotel was awesome. Great location, plenty of bars and restaurants within walking distance. Upon arrival, check in was a breeze. All the staff we encountered were very friendly.... More 

Was this review helpful? Yes 1
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear AndySants, Thank you for taking the time to review the Westin Philadelphia. It is wonderful to learn that, overall, you had a great stay. Please accept my apologies for the inconsistency in the housekeeping service. We have used your comments in our daily standup meetings to remind the team to focus on the details. Again, thank you for your... More 

Sacramento, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is what you would expect for a Westin hotel and has all the features you need for a business conference. Westin beds are amazing so that is a plus. The bonus is that the location is great and the staff is extremely friendly. From the valet to the baggage check, front desk, and concierge, everyone was helpful. A... More 

Was this review helpful? Yes
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear guest, Thank you for the wonderful comments about the ladies and gentlemen of the Westin Philadelphia. We strive to provide exceptional service to each of our guests, everyday. Please know that you will always have a home away from home when in Philadelphia. Be Well, Ryan P. Sistare, CHA General Manager The Westin Philadelphia Center City More 

Michigan, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I would highly recommend the Westin Philadelphia. The rooms were great and the staff was awesome. I was there for a meeting and the meeting rooms were clean, private and the food was excellent. I give the whole operation 5 Stars!

Was this review helpful? Yes
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear 360traveler2013, It sounds like you had an amazing experience at the Westin Philadelphia. Thank you for taking the time to review us on TripAdvisor.com! Catch you on your next trip to Philadelphia? Be Well, Ryan P. Sistare, CHA General Manager The Westin Philadelphia Center City More 

Glenolden, Pennsylvania
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel on May 9, 2015 for his birthday since we wanted to be near the restaurant where we had reservations at and not have to worry about having some cocktails and driving. We stayed for one night and we were each given complimentary cocktails for his birthday from the front desk. The gentleman... More 

Was this review helpful? Yes
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Flossie56, Thank you for taking the time to highlight our concierge, Ms. Gerri D, on TripAdvisor.com. Like many of the staff, she takes incredible pride in providing superior guest service. This includes small surprises and delights, such as escorting you to your restaurant. Please know that we will celebrate your comments as a success for Gerri. Be Well, Ryan... More 

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