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Westin Philadelphia

GreenLeadersBronze level
99 South 17th St at Liberty Place, Philadelphia, PA 19103
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Westin Philadelphia
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219 Reviews from our TripAdvisor Community

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Turnhout, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent spacious room with a big flat screen TV with nice view. Friendly obliging personnel. Excellent bed. Lot of places (rooms) next to the bar were you can have a private phone call. Great bar with big screens. Plenty of meeting rooms available.

Helpful?
Thank Ronny V
Theresa B, Public Relations Manager at Westin Philadelphia, responded to this review

Ronny, we're so happy to hear that we accommodated you well during your travels. We'll make sure to share your compliments with our team regarding their wonderful service! We hope you'll make us your choice again for your future visits to Philadelphia, and again, we really appreciate you sharing! More 

2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This place was everything we wanted in a hotel. The location is great and the price is even better. The room was clean and the window actually had a view. The staff was very friendly. The hotel bar has a great atmosphere and the bar tenders are good at what they do. The Next time we are in town we... More 

Helpful?
Thank JM D
Cape May, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had a wonderful weekend! The staff was great, so friendly and willing to help with anything you needed. The concierge was wonderful, he made the weekend extra special by accommodating our requests. The property itself is very well maintained and the food was excellent. Overall a fabulous experience and we will definitely return.

Helpful?
Thank Liz M
1 review
5 of 5 stars Reviewed 1 week ago

So I walked into the Lobby not realizing I had stayed there before (life of a traveler) and was met by the Bar tender (Murray) who remembered me from 2+ years before. I swear I don't drink that much :) Turns out, the hotel was redone and looked great. A few faces remained, but the best part was the friendliness... More 

Helpful?
Thank Gene W
Theresa B, Public Relations Manager at Westin Philadelphia, responded to this review

Gene, thank you so much for sharing this great story about Murray and your positive comments overall! We're thrilled that we've earned the highest possible rating from you, and we really appreciate you taking a minute to let us know. We can't wait to welcome you back and serve you just as wonderfully the next time around. More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The Westin Philly is located waking distance form a number of great bars, restaurants and sites. The rooms and modern and clean. The bar area is vibrant and positioned centrally similar to how W hotels are usually set up. I received a suite upgrade with my Platinum status and couldn't have been happier with the large living room and bathroom.... More 

Helpful?
Thank Jdubbz82
Theresa B, Public Relations Manager at Westin Philadelphia, responded to this review

Thank you for this glowing feedback - we're elated to hear about your amazing experience. Comments like these are a critical motivational tool for our team, so we'll be sure to share your review with all of our associates as encouragement to keep up the good work! We greatly appreciate your recommendation, and we can't wait to welcome you back... More 

Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a great spot - walking distance to key shops, sights and some great restaurants. Check in was good, room clean and well equipped. There was no touch of personal service though - notices in the room saying don't use the fridge or you will be charged, if you want more coffee you will be charged. Housekeeping... More 

Helpful?
Thank Kzroo
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed here almost every week since July 2015 until current (Feb 2016). The staff here is amazing: friendly, courteous, and extremely helpful. This is ranging from the valet, front desk staff, Supervisor, restaurant and bartenders. Simply amazing. They are the main reason I return every week. The hotel has a great atmosphere and the rooms are very very... More 

Helpful?
Thank Kim V
New Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Went to check in on Saturday, January 30th and was told they were overbooked. The gentleman at the front desk handed us an envelope and told us to walk a couple blocks down to the Radisson Blu and The Westin would cover the distance. I wish I would of been contacted ahead of time instead carrying the suitcases, dress/suit the... More 

Helpful?
Thank Dan C
WestinPhGM, Director of Operations at Westin Philadelphia, responded to this review

Dear Dan, Thank you very much for your review. I am disappointed to see that very unfortunately, we couldn’t accommodate your reservation due to unforeseen circumstances. We appreciate your review, and please rest assured that further internal follow-up will take place within our team. We definitely would have loved to contact you beforehand, but as your reservation was through a... More 

Washington DC, District of Columbia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel because of the Westin experience and perfect location in Philly. The property is clean, renovated and the staff is friendly/professional. I do recommend finding less expensive parking at overnight garages that are in the area. This hotel is within very short distances to the best shopping and eating in Philly. The museums are definitely within walking... More 

Helpful?
Thank MIA2DC
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Checked in Friday afternoon and Checked out Monday. Hotel is clean, staff was great, food was good. Even valets did a great job. We spent most of the weekend sleeping in and relaxing in the room. Location is excellant

Helpful?
Thank Rick S
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