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Westin Philadelphia

GreenLeadersBronze level
99 South 17th St at Liberty Place, Philadelphia, PA 19103
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1 room 1 guest
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Westin Philadelphia
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123 Reviews from our TripAdvisor Community

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Traveler rating
    50
    43
    16
    7
    7
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21
35
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel off of a Living Social deal. It had a great location within walking distance to several sites. The staff was friendly and the hotel was very clean. The rooms were spacious and comfortable with a good view. The lobby bar was also very nice and convenient when grabbing a drink before/after dinner. We took the train... More 

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Lansdale, Pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I booked this hotel through a great rate on HotelTonight. We just wanted for a quick one night get away and this location was perfect. Parking is a little steep ($40) but it's in a safe place so it's worth it for some peace of mind. The staff is great and the fun Philly décor throughout the... More 

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Berlin, Germany
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I would love to be able to give this property a 4 or 5 star rating because it's a beautiful property located in the heart of Center City. However, the service and staffs' performance during our recent stay left us very disappointed. The Good: The hotel is beautiful and centrally located in Philly's Center City, The public spaces are well... More 

Was this review helpful? Yes 1
Lugano, Switzerland
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Nothing fancy but a comfortable bed and good quality air in the spacious room. Walking distance to the station and museums. Well stocked mini bar if you need it. I got a good weekend deal on Hotwire. The Westin offers running gear rental for $5. There is no pool.

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Santo Domingo
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is nice, the entry is a bit strange in a second floor, nevertheless is with greant ambiance. Hotel is kind of boutique/casual, great for business or tourism. The best of the hotel is the location.

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London, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a huge Starwood fan so I choose mostly to stay at Westin's and Sheraton's. This Westin is amazing. I came from staying at a worse hotel on the outskirts of Philadelphia so when I saw the Westin I was happy just with that....but the welcome I got from the Lady at Concierge to the checkin team was just astounding.... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Martym3, Thank you for the 5 star review on TripAdvisor.com! Gerri in concierge is a true Gem and one of the best in the business. We will be sure to recognize her during our next TownHall Meeting. We look forward to seeing you on your next trip to Center City. Be Well, Ryan P. Sistare General Manager Westin Philadelphia... More 

New York City, New York
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here for a short business trip. This hotel is located in a very good location - I actually walked from the Amtrak station to the hotel in under 20 minutes (while dragging my luggage across the streets). There are lots of restaurants and shops and offices nearby. The hotel room is decent - the carpet does feel a... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

KY L Thank you for the 4 Star review on TripAdvisor.com! As you mentioned in your review, the Westin Philadelphia is home to the most ideal location in Center City. Also, thank you for highlighting the opportunities your experienced during your stay. We are in the process of replacing the ironing board covers now that we have completed our renovation.... More 

New York City, New York
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The slightly unconventional entry (2nd floor) is a nice quirk that means the moment you get to the lobby, you're immediately away from the outside world and in the stylish lobby/lounge/bar area of the hotel. The design of the hotel is boutique but not overdone in a way that will have it age prematurely. Sophisticated but still casual and welcoming.... More 

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WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Geoff L, Thank you for the 4 Star review on TripAdvisor.com! As you mentioned in your review, the Westin Philadelphia boasts one of the freshest lobby bars in Center City. In addition, are only 3 blocks from Suburban Station and 1 block away from some of the best restaurants in the city. Also, thank you for highlighting the opportunities your... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wanted so much to enjoy my stay here based on a visit a few years back, but it fell short. On the PLUS side, despite having to take an elevator to the lobby, check-in was fast and the staff was polite and attentive. The food was good, but not spectacular. On the NEGATIVE side, my room was not for... More 

Was this review helpful? Yes 3
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Dear Brian M. Thank you for taking a moment to review the Westin Philadelphia on TripAdvisor.com. We take each an every comment as a snapshot of our service. In your case, it appears that we have some fine tuning to do in housekeeping. If you would like to discuss further, I would welcome a phone conversation - please feel free... More 

Dallas, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing how a company can maintain a historic look and feel and yet still provide amenities that today's business/pleasure travelers is expecting. Now that should be enough to peak one's interest but take classic looks with modern touches and add super-human service. You name it, front desk that is in the able hands of Karim, assisted by Richard and Gerri... More 

Was this review helpful? Yes
WestinPhGM, General Manager at Westin Philadelphia, responded to this review

Thank you for the amazing review on TripAdvisor.com! We strive everyday to provide a flawless experience and your comments are testament to our hard work. See you on your next trip to Philly. Be Well, Ryan Sistare, CHA General Manager More 

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