We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Philadelphia

Certificate of Excellence
GreenLeadersBronze level
99 South 17th St at Liberty Place, Philadelphia, PA 19103
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Westin Philadelphia
Professional photos View all
Browse nearby
Westin Philadelphia
Review This Hotel

910 reviews from our community

Traveler rating
    417
    308
    115
    45
    25
See reviews for
145
284
65
264
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (910)
  • Mar-May only
    (210)
  • Jun-Aug only
    (255)
  • Sep-Nov only
    (237)
  • Dec-Feb only
    (208)
All months
Pottstown, Pennsylvania
Top Contributor
88 reviews 88 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nothing spectacular about this hotel. Location is good for center city. Front desk service was I attentive at check-in. Felt rushed by housekeeping the morning of check-out. An event was going on during our stay and since the event space is right off the main lobby it is hard to navigate around hordes of people that do not care that... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Westin is located in a great part of Center City - within walking distance (long walking distance) to lots of touristy stuff (like Constitution Hall) and great eateries (albeit very crowded ones). Check out El Vez and places on Rittenhouse Square. It also has the upscale feel that most other Westins possess. One negative - the hotel was hosting... More 

Was this review helpful? Yes
Singapore
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

During my business trip to Philadelphia, my company booked for me (and my colleagues) to stay at Westin Philadelphia. I fell in love with the Heavenly series (shower head, bedsheets, etc). Definitely befitting of its 4 or 5 stars status. What makes the whole stay unforgettable was the concierge. I ordered for something to be shipped to the hotel during... More 

Was this review helpful? Yes
Pittsgrove, NJ
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Decided last minutes to go stay overnight in Philadelphia on a Friday night. Went on hotels.com and was able to get a room for around $100. Found that it would be $50 to valet park. I researched and there were a couple parking garages that were a couple blocks away for $25 apprx. When we got to near the hotel... More 

Was this review helpful? Yes
Philadelphia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a mixed experience here recently. The decor and hotel lobby/bar area are very nice and the staff was very pleasant and professional. The location is also very nice, near Rittenhouse Square and all that area has to offer. Like other 4 star hotels, the devil is in the details. $50 to valet park (we parked elsewhere), $15 for one... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel never disappoints! I love everything about it. I stayed there alone and I felt very safe there. The room service was under 30 minutes and was really good. Julie in sales helped me to get in last minute when we were in the middle of a snow storm. Thanks Julie S.!!

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Bottom line there are better options if you stay in Philly. This hotel has horrible service, poor communication and is just getting by. I have been a SPG Gold member for 20 years (for some time platinum) and this hotel as it stands today does not meet expections of a Cat5 Westin. Background: My in-laws were kind enough to watch... More 

Was this review helpful? Yes 3
New York City, New York
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am also a fan of the Westin heavenly beds (have one at home), so often stay at these properties. We went to a wedding in Philadelphia this past weekend, and were drawn by the Westin name and its central location. The first thing I noticed is that the lobby is on the second floor - you enter from the... More 

Was this review helpful? Yes 3
Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to the PA flower show over the weekend and stayed at the Westin. Room was clean, bed was very comfortable, shower was great. Great decor throughout. Valet is super expensive @$51/night but i think that may be the norm for PA?? everywhere we went throughout the weekend we had to pay to park. Plenty of restaurants and shopping nearby,... More 

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My husband booked us a room here because he is in the SPG program. It's been a disappointing experience so far because there wasn't hot water in our room on the first day and our feedback was basically passed around till the following day, when the husband finally asked for a change of room. When we moved our stuff to... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

424 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (195)
Viewed
Room/suite (65)
Viewed
Bathroom (26)
Viewed
View from room (7)
Viewed
Hotel & grounds (38)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (56)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (200)
Viewed
Amenities (15)
Viewed
King Guest Room (112)
Viewed
Restaurants and Bars (2)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (9)
Viewed
Dining (4)
Viewed
Room/suite (6)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question