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Sheraton Suites Philadelphia Airport

3.5 of 5
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4101 B Island Avenue, Philadelphia, PA 19153
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1 room 1 guest
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Sheraton Suites Philadelphia Airport
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77 Reviews from our TripAdvisor Community

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Traveler rating
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    10
    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at sheratons a few times in my travels, and i must say this was the best experience to date. Tracy checked us in with ease and made sure to recognize my SPG status. The club lounge was bright and open. My friends and I enjoyed the evening spread that was more like a dinner than anything. The... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I really enjoyed my stay the staff was very helpful courteous polite the hotel was very clean my room was very clean neat my big comfortable I caught housekeeping for extra towels they came very fast breakfast was delicious the bar serve nice drinks

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for staying with us and your response. It was nice to see that our team took good care of you and meet your expectations. Our team takes an active interest in all our guest feedback and they will be happy to read yours. We thank you for your business and look forward in having another opportunity... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago NEW

I was just here this past weekend and I had a great time. The room was super clean, and the bed was comfortable and fresh. The young lady at the front desk was extremely helpful and courteous. The bartender at the bar was friendly and funny. I highly recommend.

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for staying with us. It was nice to see that our team took good care of you. We will ensure that we share your comments with all of our team members, they all enjoy recieving guest feedback especially when it is positive. We look forward to your next visit with us. Warm Regards, Tony L. General... More 

hobe sound
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

the location is great for your next day flight near the airport. Upon arrival at this hotel, the front desk staff was very professional, and friendly. Tiffany was very positive, and helpful with my many questions. It's always a good start, when you meet someone with a understanding of the area, and give you directions, times, info, etc. as Tiffany... More 

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us. It was nice to see that you enjoyed the hotel and the service you recieved. Our team members will be happy to read of your experience. We look forward to being of service to you again in the near future. Warm Regards, Tony L. General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

From the time of arrival, until I departed everyone had a smile on there face. Kelly went above and beyond to assist me. She even called another hotel to check a rate for me. She also let me view my room before I decided to book my reservation, she is a great asset to this Sheraton people like her keep... More 

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for your staying with us. We are happy to see that our team took good care of you and your recognition of our associate. We look forward to your next visit with us and once again thank you for your response. Warm Regards, Tony L. General Manager More 

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I travel to the Philadelphia area frequently and while the road conditions always change I can count on Sheraton Suites to provide comfort, convenience, hospitality and good food. I have yet to be disappointed in the food or service. Restaurant and Bar staff are always quick to greet and tend to my needs. Maid service and front desk staff always... More 

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us. It was nice to see that our hotel has meet your needs on many levels. We will ensure that our team is kept up to date on your positive experience and we hope to see you again in the near future. Warm Regards, Tony L. General Manager More 

West Grove, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is conveniently located close to the airport with a beautiful lobby. Those are the positives. The fee to park is $12., which you don't know until they tell you it is being tacked onto your bill. The extra lock on our door was broken and so was the shower nozzle. Only a trickle of water came out and... More 

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response it is greatly appreciated. We are happy to hear that you found our location convenient for your travel and enjoyed the decor. On another note I do apologize for your comments regarding the outlet location and functionalty of the room. You will be happy to know that in the near future we will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I were celebrating our anniversary in Philadelphia and decided to stay at the Sheraton Suites Philadelphia as it was close to the airport where we were flying out the next morning. I had mentioned to the GM, Tony Lucca, that we were there to celebrate our anniversary and upon checking into our room that evening we found... More 

Was this review helpful? Yes 1
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and congratulations on your anniversary. We are happy to see that your stay was enjoyable and pleasant. Additionally it is great to see that our team took good care of you and made you feel at home. We look forward to your next visit. Warm Regards, Tony L. General Manager More 

Thane
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is close to the airport. The decor is good and the food is a bit bland. They provide a shuttle to the airport every 20 minutes It is surrounded by busy roads and does not enjoy much by way of scenic views. You see many airline crew members in the lobby. They don't serve food after 11 pm.... More 

Was this review helpful? Yes
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for responding to Trip Advisor and for staying with us. We are happy to see that you had a pleasant stay with us and our team took good care of you. I have also reviewed our late hour food options with our Chef and we will provide later night food for travelers that come in after... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, Staff were very nice and helpful. Indoor pool was nice the only thing I didn't like was the amount of chlorine used was a little to strong the smell got me a little dizzy and stung my eyes a little. A little more ventilation in the pool area would be a good idea. But other than that I... More 

Was this review helpful? Yes 1
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for staying with us and for responding to Trip Advisor. I was happy to read that your stay was an enjoyable one and I will be sure to share with our staff. We have also made note and addressed your comment regarding the pool and corrective action has been taken immediatly. We look forward to seeing... More 

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