My family and I had an overnight stay at this Hotel and found it to be quite inviting. The staff courteous and accommodating to our wishes. Perhaps some people expect to much for what a facility can comply with. They must realize that they are not the only customers that have to be pleased. We loved it. it was beautiful,... More

I stayed in Philadelphia at the beginning of May to catch an early flight the next day. The staff was great, the food was so-so. I have to warn people not to rely too heavily on the wake-up call, as mine was 20 minutes past the actual requested wake up call time. I found the room clean and well appointed.... More

My husband and I booked this hotel for graduation weekend, because the reservationist said that she would be able to place us in a two room suite in which there would be a separate bed in each room rather than the traditional bedroom and livingroom with sleep sofa. This was exactly what we needed for our grown son who would... More

Just stayed there for my husband's business trip. The room we got was huge with a conference table, living room and a separated bedroom. Service was also great, we had a warm welcome from the front desk associate. Shuttle runs every 20minutes to the airport even at 5 in the morning. Great value for the stay!

This was one more of many stays at this Sheraton suites in Philadelphia, Its close to airport 5 minutes but not close to city center..thats ok, because taking a $6.00 train from the airport to the city center is easy. (A taxi would be 35.00, crazy!) This hotel is one of three Starwood hotels all right in the same little... More

I arrived at PHL airport. Called the hotel for the courtesy shuttle pick-up. Was right on time, I wish I could remember the drivers name. Very pleasant. I arrived early and was hoping for an early check-in. No rooms where available yet. so I had a cup of coffee in hotel restaurant. Very nice. The front desk girl, Destiny was... More

Stayed here on April 14, 2013. Called for ride from airport had to wait more then 20 minutes even tho shuttle runs "every 20 minutes". Walked into a completely full lobby only two girls behind front desk another 20+ minutes to check in. Tried calling front desk from my room, hung up after 3 minutes no answer went back to... More

was flying out of philadelphia and stayed there the night before. from check in to check out every thing was very enjoyable. great lounge with awesome bartender. the rooms were great big and very clean. would definately stay again

Ok, the room itself was very nice. Well appointed, clean, very comfortable. No complaints there. But getting to the room was disappointing. The person at the front desk was obviously tired, and wearing jeans. Not acceptable. And the lobby was noisy at night with loud pop music playing, and some younger guests making as much noise as they felt like.... More