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All 82 Philadelphia hotels

Sheraton Suites Philadelphia Airport

3.5 of 5 Hotel   |   4101 B Island Avenue, Philadelphia, PA 19153
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Ranked #60 of 82 hotels in Philadelphia
A recent review
5 of 5 stars reviewed 1 week ago
Jill2015 Houston
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435 people have reviewed this hotel

Traveler rating
    69
    119
    113
    71
    63
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112
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Houston
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the at Sheraton for 4days. I had to take my daughter to Children's hospital. From the time I checked I had a great experience. I went to the restaurant. My daughter has a lot of allergies and I'm always nervous to eat out with her. My experience changed from great to AWESOME!! When I met Chef Carlton.... More

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for your great feedback about Chef Carlton during your most recent stay with us. I had the pleasure of being in a meeting this morning, and I read your response in front of the entire management staff during our morning meeting today. We are lucky to have someone who cares about the customer like Carlton, and... More

Lexington Park MD
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton for 2 nights, August 8th & 9th. We've been here plenty of times. Matter of fact this was our 25 stay. When the desk clerk mentioned that I joked, asking what was my special prize. She sort of smiled and I said that's ok I was kidding, but bless her heart she comped my parking... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for taking the time to respond to us about your most recent stay at the Philadelphia Suites Hotel. Congrats on your 25th stay with us and we thank you for your loyalty. I am so sorry that you had to endure a neighbor who was not as quiet as we would have liked. The security team... More

West Chester, Pennsylvania
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to airport and economy Parking but allow extra time. Airport shuttle available, restaurant service not the greatest but maybe it was rush hour. Shuttle runs on the 20min. The beds are heavenly, hotel looks great with a nice computer and lounge area.

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you for taking the time to respond to us and share your feedback with the team. We are so glad that you found our Sheraton Sweet Sleeper Beds to be so heavenly and that you found the computer and lounge area to your liking. I will certainly share your comments about the food and beverage service with our restaurant... More

Washington DC, District of Columbia
Top Contributor
57 reviews 57 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for 30 days, most of July and beginning of August. It is always interesting being a long term Guest. The Staff was excellent. A couple of bumps, but every time the problem was resolved quickly with an apology. Meredith, who is in charge of Housekeeping was determined to go beyond the call of duty to be sure... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thanks for sharing your feedback with us, and we are so glad that you chose our hotel to stay during your long visit. Glad that you found the staff to be excellent, and I will certainly share your comments with Meredith and Jessica. We want you to feel like family when you are here, and we look forward to the... More

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

I arrived late with a guaranteed reservation. The hotel overbooked and they walked me to their sister property, the Four Points next door. Not only was the room smaller and less comfortable than what I booked, but it was dingy and worn down. We got a king and a rollaway, but the room was so small I had to squeeze... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for sharing your feedback. We obviously did not meet your expectations and we apologize for that. More

Madison WI
Top Contributor
69 reviews 69 reviews
57 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an 8 floor, all-suite hotel with a large atrium and standard Sheraton amenities. My room was comfortable, clean and very quiet, especially for an airport hotel. The bedroom has two large windows that offer plenty of light, but no airport noise gets through - though I could see the tarmac and terminal from my room. The hotel shares... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thanks so much for taking the time to respond and share your feedback with us. We are glad that you found the rooms comfortable and that even though we are so close to the airport that the rooms were so quiet. Having the three Starwood hotels so close together at one location is a plus as you can use the... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It was ok, used the hot tub, small pool, has restaurant ( food was descent ) and bar area. Was in town for just one day, they offer free shuttle to the airport, so all 3 of these things is why I chose this hotel. Comfy bed. There were a few issues with the room, (see pics,) dirty vents, furniture... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you for taking the time to respond and share your feedback with us. We certainly share all of the comments with the team here, and glad that you liked the free shuttle service. I apologize for the issues with the housekeeping of your rooms and will certainly work with the team to fix these areas. We look forward to... More

Chesapeake, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

prompt service clean and treat my dogs like royalty food priced right even for room service. stayed ther 4 times now and never disappointed. I love that its close to the city but not right in the thick of it

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you for sharing your feedback with us about your recent stay. We are so glad that you found the service to be prompt and clean. We love our dogs here at the Sheraton Suites and glad that you have become such a loyal guest of ours. You are correct that our location by the airport is convenient and still... More

North Plainfield, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel - close to airport - amenities business , couple and family friendly - staff professional, attentive and very co-operative with special needs request - starwood members will enjoy extended benefits at this location

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for sharing such great feedback about your stay with us. We are thrilled that you found the hotel to be an excellent choice that is close to the airport. We are glad that you found the staff to be professional and attentive to your needs. We look forward to your next visit with us and will... More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean and the hotel was nicer than some previous reviews. Transport to and from Septa was good. However, the fold out couch was not usable making it more like a double with a love seat in a separate room. They did offer a rollaway for the next night, but we used our air mattress. The pool was... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for taking the time to give us your feedback from your most recent stay with us. We are sorry that we did not meet your expectations, but we are glad that you found the hotel clean and nicer than expected. I am glad that the hotel staff did offer some alternatives to you. We our sorry... More

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Additional Information about Sheraton Suites Philadelphia Airport

Address: 4101 B Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Philadelphia Airport 3.5*
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Also Known As:
Sheraton Suites Philadelphia Airport Hotel Philadelphia
Sheraton Hotel Philadelphia Airport
Philadelphia Sheraton
Sheraton Philadelphia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
The Sheraton Suites Philadelphia Airport. Just 5 minutes from Philadelphia International Airport, convenient to Independence Hall, Liberty Bell, historic district, shopping and cultural destinations. ... more   less 
Number of rooms
251

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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