We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Philadelphia hotels

Sheraton Suites Philadelphia Airport

3.5 of 5 Hotel   |   4101 B Island Avenue, Philadelphia, PA 19153
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Suites Philadelphia Airport to your Saves list
Sheraton Suites Philadelphia Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
46%
Ranked #60 of 82 hotels in Philadelphia
A recent review
3 of 5 stars reviewed 2 days ago
jackson9014 Chesapeake, Virginia
  • Overview
  • Reviews (426)
  • Similar Hotels
  • Photos (98)
  • Amenities
  • Q&A
  • Room tips (58)
  • Location
  • More
Write a Review

426 people have reviewed this hotel

Traveler rating
    67
    117
    109
    71
    62
See reviews for
110
66
46
134
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Chesapeake, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

prompt service clean and treat my dogs like royalty food priced right even for room service. stayed ther 4 times now and never disappointed. I love that its close to the city but not right in the thick of it

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you for sharing your feedback with us about your recent stay. We are so glad that you found the service to be prompt and clean. We love our dogs here at the Sheraton Suites and glad that you have become such a loyal guest of ours. You are correct that our location by the airport is convenient and still... More

North Plainfield, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel - close to airport - amenities business , couple and family friendly - staff professional, attentive and very co-operative with special needs request - starwood members will enjoy extended benefits at this location

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for sharing such great feedback about your stay with us. We are thrilled that you found the hotel to be an excellent choice that is close to the airport. We are glad that you found the staff to be professional and attentive to your needs. We look forward to your next visit with us and will... More

Senior Contributor
31 reviews 31 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was clean and the hotel was nicer than some previous reviews. Transport to and from Septa was good. However, the fold out couch was not usable making it more like a double with a love seat in a separate room. They did offer a rollaway for the next night, but we used our air mattress. The pool was... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for taking the time to give us your feedback from your most recent stay with us. We are sorry that we did not meet your expectations, but we are glad that you found the hotel clean and nicer than expected. I am glad that the hotel staff did offer some alternatives to you. We our sorry... More

1 review
1 of 5 stars Reviewed 1 week ago

2 out of the 4 nights we stayed at this hotel,we had to evacuate the building due to the fire alarm going off. Come to find out they were false and appeared to have been pulled by "questionable"individuals. Where was security? How come the fire alarms are so easily accessible? Yet the hotel did nothing to show their guests how... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for your recent feedback on your stay with us. We apologize that you were disturbed by the false alarms. Guest safety is so important to us and we will share your feedback with the team. I am sharing your comments with the housekeeping team and will certainly share your kind words with the bar staff in... More

Killeen
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We had a total of 3 rooms for 4 nights. The rooms themselves were mediocre. Our pull sofa bed was broke and the mattress about 2" thick. Our bathroom smelled of stale urine and no ventilation fan caused the entire room to be humid. The pool area was filthy. The bathrooms were full of mold. The ceiling above the pool... More

Was this review helpful? Yes 2
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for the feedback on your most recent stay. I am sorry that you did not have a great experience, but want you to know that we do share this feedback with the teams around the hotel so that we can continue to improve the facility and the service here. We certainly do take our guests happiness... More

calabasas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good, convenient airport hotel...easy access from airport and from interstates...good, efficient service, including check-in...the rooms are large and clean with sitting area, usable work area, coffee machine...

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for the kind words about the staff and the hotel. We are glad that you found the hotel to be convenient, clean and good service. I will certainly share your comments with the team and we look forward to your next visit with us. More

Chicago, Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The last time I had stayed at this property, the hotel van never showed, so had to take a cab ($18). :-( So, I was a bit concerned when I learned I would be staying here yet again.... Arrived late (9pm) & headed straight to bed only to be awoken by the *Fire Alarm* at 11:30pm. I stepped out of... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for taking the time to give us your feedback, as we share this information with our staff in an effort to improve. We are sorry that you had to endure the fire alarm, as guest safety is so important to us here. I have shared this with the housekeeping team and will certainly coach for success... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a flight cancellation so our family of 3 stayed here for 1 night. We arrived late and had an exhausted 6 year old who was coming down with a cold so there was no way could request a change of rooms, but wish we could have. The rooms are fairly spacious but here are my complaints: Black growth(?)... More

Was this review helpful? Yes 1
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for taking the time to give us your feedback. We are glad that you found our shuttle driver so friendly, but apologize for the other issues that you had during your stay. Traveling can be stressful, and with a young child with a cold, it can be even more troublesome. We wish that we could have... More

Seattle, Washington
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We needed a place to stay near the airport for one night and this place fit the bill. We partook of the restuarant. Bistro, which was ok but overpriced for what you got. We requested a crib in the room once over the phoen and once in person once we checked in, and it was not in the room so... More

Was this review helpful? Yes
Montoursville, Pennsylvania
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 26, 2014

From some of the reviews I read I wasn't expecting much here but overall not a bad place. Check in was quick and being SPG members they put us on the Starwood floor. Room was large and clean, great place to stay before flying out of PHL. My only complaint would be the airport shuttle, we came down stairs on... More

Was this review helpful? Yes
Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for your feedback for your most recent stay with us. We are glad that you found check-in quick, and teh rooms large and clean. On the shuttle portion of your stay, I apologize that you were inconvenienced and I will certainly be sharing your feedback with the team and the shuttle supervisor to see what the... More

Owners: What's your side of the story?
If you own or manage Sheraton Suites Philadelphia Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Philadelphia with
any amenities

Been to Sheraton Suites Philadelphia Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Philadelphia Airport

Address: 4101 B Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Philadelphia Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Orbitz, Priceline, Tingo, Travelocity, Hotels.com, TripOnline SA, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Sheraton Suites Philadelphia Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Philadelphia Airport Hotel Philadelphia
Sheraton Hotel Philadelphia Airport
Philadelphia Sheraton
Sheraton Philadelphia

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
Bathroom (12)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (48)
Viewed
View from room (4)
Viewed
Pool/beach area (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Sheraton Suites Philadelphia Airport. Just 5 minutes from Philadelphia International Airport, convenient to Independence Hall, Liberty Bell, historic district, shopping and cultural destinations. ... more   less 
Number of rooms
251

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer