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All 82 Philadelphia hotels

Sheraton Suites Philadelphia Airport

3.5 of 5 Hotel   |   4101 B Island Avenue, Philadelphia, PA 19153
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Ranked #59 of 82 Hotels in Philadelphia
A recent review
3 of 5 stars reviewed 5 days ago
AppreciateAdvice Fort Lauderdale, Florida
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452 reviews from our community

Traveler rating
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    126
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    72
    64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hagerstown, Maryland
1 review
1 of 5 stars Reviewed yesterday NEW

I booked this hotel through Priceline's Name Your Own Price feature. I've stayed at Sheratons before and I always thought they were nice, clean and classy. WRONG! Do not stay here. There were soooo many stains in our room. The pillows on the "pull out" couch had white creamy stains and our bedspread had brownish/red stains all over it. We... More

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Fort Lauderdale, Florida
Top Contributor
124 reviews 124 reviews
52 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff at reception and room service are superb, frankly, more genuine and helpful than many 5-star hotels. However, the property itself is tired and not well maintained. Specifically, my bathroom was a mess -- shower head coming from the wall, hand bar or hand rail missing an end cap, tub drain not connected and nasty. Most all hotels have... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for taking the time to share your feedback about your recent stay with us. We truly appreciate your feedback and apologize for any disappointments that you may have encountered during your stay with us. We value our guests as well as their feedback, and always strive to exceed all of our guest expectations. We use all... More

Cabo San Lucas, Mexico
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I recently stayed here for two nights. I honestly did not enjoyed my stay, this hotel is old, it has really bad maintenance, the room carpet is old and it smells bad. On the good side, this hotel has a good location, is only 10 minutes away from the airport. the food at the restaurant was also decent and really... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thanks so much for taking the time to share your feedback with us as it is so important to hear from our guests. Glad that you could enjoy the food and service at the restaurant. We will be sure to share your comments with Mr. Hung. I will certainly forward your comments to our engineering team and the housekeeping team.... More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here to sit a major exam. While I was un-successful at the exam, I have only myself to blame; as the hotel, the staff, and the stay was quite enjoyable. I asked for a quiet room, and they obliged; I did not have one issue with over a week stay of a noisy room. The staff from the front... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for the feedback about your most recent stay with us. We are thrilled that you had such an enjoyable stay with us. We are pleased that the team was able to be so flexible with your requests. It is always so stressful to be here for a reason like yours so we are glad that we... More

New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service is slow, food is below average. Took three times to get a hamburger cooked properly. Then the 3rd time it came out it was cooked correctly, however there was no cheese or pickles on it. We gave up and just settled because the service was so slow that everyone else had finished eating at this point. Took over... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thans so much for taking the time to share your feedback with us about your most recent stay. We strive for excellence and we are glald that you found the hotel staff friendly, but am certainly sorry that the team in the restaurant did not meet the expectations for service. I will certainly share this with them and work towards... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am a Starwood member and so look for this brand as I am never disappointed. The staff here is great!, food was good, bar / lounge/ club room were well appointed. My room was a good size and enjoyed having a suite at a great price,,I would come back again..from a Canadian

Was this review helpful? Yes 1
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Hello Marg, Thank you so much for giving us your feedback about your most recent stay with us. We are so glad that you are a loyal member of our Starwood family. Glad that you found the staff here to be great and the food so good. I will certainly share with the culinary team. Glad that our neighbors from... More

Vestal
Contributor
12 reviews 12 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hospitality and friendliness of every hotel staff member we met was exceptional! The young woman who checked us in was extremely pleasant and helpful, the bartender was one of best ever, and the maid was so personable. The bed was very comfortable and the suite was good sized. We booked two rooms for 4 adults to attend a Phillies... More

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Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thanks so much for your recent feedback on our hotel here at the Sheraton Suites Philadelphia Airport. We are glad that you found the staff here exceptional. We work very hard to make sure that this is your home away from home when traveling. We agree that this is a great choice when attending a ball game to watch the... More

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 weeks ago

Heading south towards Annapolis. We were traveling with 2 year old child. Provided the crib for free, gave us milk for free. Great rooms, very clean hotel, great service by all the staff. Would highly recommend the hotel. Food was very good too and there's a Starbucks in the lobby.

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Want to thank you so much for taking the time to respond to us and share your feedback from your most recent stay. We are so glad that you found the great service, great room and very clean hotel with us here at the Sheraton Suites Hotel at the Philadelphia Airport. I will certainly share your comments with the team... More

Wylie
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great location that with free shuttle and close drive to the airport. Great hospitality upon check in. I have been here many times, and I like it more than the Airport Marriott. Price is reasonable, service is excellent, food at the bar or the Bistro is always excellent. The food server and the bartenders are always very nice, welcoming and... More

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thanks so much for your response and sharing your feedback with us here at the Sheraton Suites Philadelphia Airport Hotel. We are glad that you enjoyed the great location, free shuttle and great hospitality at check-in. I will certainly be sure to share your comments with the team and congratulate them on making our hotel so comfortable for you. We... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed a month and a half at the Sheraton Suites next to philadelphia intl airport, and it was a wonderful stay. The location is great- if your business happens to be at the airport- which is about a 10 minute shuttle ride. The hotel staff was very helpful in any need that I had (which was a lot, since... More

Was this review helpful? Yes
Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Hello Isaiah, Thanks for responding and sharing your feedback on your most recent stay with us. We are glad that you found the location great and that you had a wonderful stay. I will certainly share your views with the staff and thank them for making your stay so good. More

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Additional Information about Sheraton Suites Philadelphia Airport

Address: 4101 B Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Philadelphia Airport 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Sheraton Suites Philadelphia Airport Hotel Philadelphia
Sheraton Hotel Philadelphia Airport
Philadelphia Sheraton
Sheraton Philadelphia

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