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All 84 Philadelphia hotels

Sheraton Suites Philadelphia Airport

3.5 of 5 Hotel   |   4101 B Island Avenue, Philadelphia, PA 19153
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Ranked #60 of 84 hotels in Philadelphia
A recent review
3 of 5 stars reviewed 2 days ago
Edward S Bethesda, Maryland
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399 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bethesda, Maryland
1 review
3 of 5 stars Reviewed 2 days ago NEW

Location (3/5): Stayed for a sporting event at the nearby Wells Fargo Arena. This hotel location was really quite good for this purpose. The location is also convenient to several pharmacies and the airport but not much else. Parking costs $12 per day (Apr. 2014) and is adequate but not ample as the parking lot is shared with the Aloft... More

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Temecula, California
Top Contributor
77 reviews 77 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed @ this location a number of times over the years.. I call when I first get off the aircraft & it still is a long wait... EVEN if the hotel says the shuttle is leaving now... When I finally checked in, my room was occupied... my co- worker... his room trashed & not made up from previous... More

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Indonesia
1 review
1 of 5 stars Reviewed 4 days ago NEW

problem started right from the very beginning, pick up from the hotel at the airport was late, and we were told by the airport personnel that hotel's phone was not working (either broken or nobody picked up the phone, i don't know) therefore they couldn't contact the hotel. pick up came after 10 minutes, which after a 14 hours flight,... More

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Top Contributor
115 reviews 115 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here twice in one month. Had booked both stays before the first stay occurred. Assigned to the same room each visit. That may have tainted my view. The room was shabby and the furniture scuffed. I always use antibacterial wipes when I enter a hotel room to clean the remote and other high traffic locations in the room. Everything... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for giving us your feedback from your most recent stay. I have forwarded your comments onto our housekeeping team and our operations manager so we can improve upon this. We are pleased that we have changed the leadership in our Housekeeping Department and we are looking for a large improvement from the team. Please come back... More

Southern California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my three night stay at the Sheraton Suites Philadelphia Airport. The rooms were large and spacious. They were a bit outdated but nothing terrible. I want to focus my review on the transit options available from the hotel. I needed to go into the city daily to attend a conference and I was too cheap to stay at... More

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Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thanks so much for your feedback, and we are glad that you enjoyed your stay with us at the Sheraton Suites. We are a great deal, and there are options to go downtown, and we are glad that you explored them. We are glad that you had a great conference, but please do come back and see us again. More

Middletown, DE
Contributor
19 reviews 19 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Suites this week due to a very early flight the following morning out of PHL. I have a history with this property - in the late 90s my firm conducted our orientation program here when the hotel was a Westin. I can report that the hotel is exactly as it was in 1999 - no... More

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SARASOTA
Top Contributor
76 reviews 76 reviews
55 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff who checked us in was among the top 3 most thoroughly detailed I have ever experienced and I would list thousands of check ins... The bar staff was friendly and for a suburban hotel bar had a fairly good crowd... I like the open space concept used by Sheraton Suites, its very welcoming. The room layouts are nice... More

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Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for your recent feedback on our hotel the Sheraton Suites Hotel in Philadelpia. We are thrilled that you enjoyed your check in experience as well at the friendly staff at the Bar. We are also happy that you found the rooms to be spacious and good for your family. We hope that we see you again... More

New York City, New York
Top Contributor
70 reviews 70 reviews
56 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I got stranded here on a missed connection from the Caribbean. US Airways paid for my stay so I can't comment on the price. The rooms were very clean and spacious and well appointed. The hotel bar served tasty hamburgers with efficient staff. Reception was decent and a shuttle bus to the airport was fast and efficient. I believe they... More

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Casey C, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for such a postive review of our services here at the Sheraton Suites Hotel. We are thrilled that we could be a great place to stay even though you were stranded during your trip from the Caribbean. We are glad that you found the shuttle service to be fast and efficient and that you enjoyed the... More

Portland, Oregon
Top Contributor
96 reviews 96 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We began our stay on a weeknight after arriving at the airport at midnight. We chose Sheraton because it was close to the airport and reasonably priced. Plus we are SPG Gold members and are usually treated well at Starwood properties. That did not happen here. Granted it was 12:30am but it is an airport hotel. They only had one... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you so much for your feedback. I am glad that you found the room spacious and nicely furnished, and that the bed was to your liking. I am dissapointed in our staff's lack of apology and less than friendly welcome. This is not what we expect from the staff, and we will certainly share your comments with them. I... More

Pacifica, California
Top Contributor
82 reviews 82 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice suite with fridge, wet bar (non-stocked), leather couch, oversized coffee table, comfy King bed 2 TVs, and a roomy bathroom. It's mostly updated and modern, but the desk was well beat up from the chair hitting, I presume. The bedroom was a little crowded with the king bed a chair and the furniture, but the front room was very... More

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Casey C, Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you for sharing your feedback with us from your most recent stay at the Sheraton Suites Philadelphia Airport Hotel. We are glad that you liked your suite and the items that were important to you. I have shared your comments with the housekeeping team, and we will be working very hard to correct this issue. We are indeed close... More

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Additional Information about Sheraton Suites Philadelphia Airport

Address: 4101 B Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 84 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Philadelphia Airport 3.5*
Official Description (provided by the hotel):
The Sheraton Suites Philadelphia Airport. Just 5 minutes from Philadelphia International Airport, convenient to Independence Hall, Liberty Bell, historic district, shopping and cultural destinations. ... more   less 
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Also Known As:
Sheraton Suites Philadelphia Airport Hotel Philadelphia
Sheraton Suites Philadelphia Airport Hotel
Sheraton Hotel Philadelphia Airport
Philadelphia Sheraton
Sheraton Philadelphia

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