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All 82 Philadelphia hotels

Four Points by Sheraton Philadelphia Airport

3.0 of 5 Hotel   |   4101A Island Avenue, Philadelphia, PA 19153
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42%
Ranked #62 of 82 hotels in Philadelphia
A recent review
5 of 5 stars reviewed 5 days ago
dinardoj College Park, Maryland
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324 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Bronx, New York
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

The hotel hallway was run-down with ripped wallpaper. The room stank of smoke. Air conditioner made loud booming noise every time it turned on or off all night long. Bathroom cramped and depressing with no sink. The restaurant was dingy and gross. How is this considered a 3 star hotel by Priceline?!

Was this review helpful? Yes
College Park, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

I actually did not stay in this hotel (plans changed last minute), but called to upgrade the reservation that I had made through Southwest Airlines. The hotel staff was extremely accommodating and did everything possible to keep the low price I originally paid for the room. We were expecting more guests than the two originally planned for, and the staff... More

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Telford, Pennsylvania
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've always viewed room accommodation for park-sleep-fly deals as being at the start of the journey. For this trip, we needed the sleep phase when we returned. We discovered that this is easy enough to arrange, and we also found you can have the bed at both the start AND the end. I went through StayParkTravel, and The Four Points... More

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Overall worn out property dirty carpeting, dirty furniture in room. Convenient to airport with shuttle every 20 minutes. Not much nearby. Staff friendly. Exists primarily due to airport location. Probably would not stay here again. Accommodations do not seem representative of a Sheraton property.

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear Sean L, Thank you for your honest review. We are very sorry to hear we did not meet your expectations during your recent stay with us. It’s our team’s priority to provide a great experience through clean accommodations and attentive service, and while we are pleased that you found our staff to be friendly, we apologize for the conditions... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Me and my friend stayed here on our summer roadtrip and WOW I was shocked by how incredibly horrible the staff treated us. We interacted with 3 different employees and every single time was a miserable experience. The room itself was kind of uncomfortable but regardless the customer service ruined it all. When we checked out the lady had charged... More

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear Melina C, Thank you for your feedback and allowing us the opportunity to improve. We strive to provide uncomplicated comfort for each guest and so we are sorry to hear that you experienced poor customer service during your recent stay. Rest assured, your comments have been addressed with our team in hopes of better improving future guest stays. Should... More

Milton, pa
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had stayed here about 3 years ago and didn't have a problem so we decided to stay again. In those 3 years, some things have changed. Now they charge you for parking and it has gone up in price. It's now $12 with no warning beforehand that you have to pay to stay! You check in, then they say,... More

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear Kristy_Burns, Thank you for your review. While we are delighted you decided to stay with us again, we are sorry to hear you were not completely satisfied with your recent visit. We apologize for the confusion about the parking fee, and we will make sure this is clear to guests prior to their stay. We appreciate you sharing your... More

Tokyo, Japan
2 reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed overnight while being delayed from a flight. The beds at this hotel were awful. We had a king room and the bed was sagging, and the linens were scratchy. The service at the front desk was friendly and the airport shuttle was convenient.

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear 1958Robert, Thank you for taking the time to write us a review. While we are very happy to hear you enjoyed our friendly staff and convenient airport shuttle, we are sorry to hear you were dissatisfied with our guest room accommodations. We strive to make each guest’s stay as comfortable as possible and apologize this was not your experience.... More

Pittston, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed here overnight as we had an early morning flight the following day. My husband and I had previously stayed here a few years ago overnight before a flight and had a good experience so we decided to stay again. Nothing fancy, but it's clean and convenient shuttle to airport. This time around, someone pulled the... More

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear steviesmama, We are very sorry for the inconvenience caused by the fire alarm and apologize that your night’s rest was disturbed. Providing a great experience for our guests is very important to us, and we hope that the rest of your experience with us was just as enjoyable as you remembered from your original stay. Thank you for being... More

New Orleans/Honolulu
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just an overnight here and had no real problems. I barely remember the room so it must not have anything that stood out. Restaurant ok to iffy. Go out to eat or go to the Sheraton next door. Hotel is close to Wells Fargo Center if you have an event there and are driving. Cheaper than staying closer to the... More

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Reading, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family (2 adults/ 2 teens) usually stay here when we vacation. Location is great. Close to airport. We never have any concern leaving our car parked here for the duration of our trip. Hotel is clean. Welcoming. Staff is courteous. There are two other "sister" resorts nearby and we typically visit them for dining and use of the pool... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear Lisa A, Thank you for being a loyal guest of our hotel. We are very happy to hear we exceed your expectations stay after stay with us and that you love our convenient location and shuttle service. Thank you for taking the time to share with us, and we look forward to welcoming you back for your next vacation.... More

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Additional Information about Four Points by Sheraton Philadelphia Airport

Address: 4101A Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Philadelphia Airport 3*
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Also Known As:
Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
4 Points By Sheraton Philadelphia Airport
Sheraton Philadelphia Airport
Four Points Philadelphia
Philadelphia Four Points

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more   less 
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177

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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