Absolutely the worse bed I've slept in: Caved in the middle, it was like sleeping on a hillside. Everything else about the room was great, it appeared to be newly-remodeled; but, in the end, a hotel is about a good night's sleep, and Sheraton didn't deliver that. more

Won this on priceline for $49, only stayed one night, staff were ok, not overly happy with their lot or particularly pleased to see you approach the desk. Free wifi was good, parking $6 per day was a bit much when you are staying there the whole time and not using it to park while you jet off from the... more

Contrary to what other reviewers have said, I found our room reasonably clean and the service perfectly fine. Two serious problems kept me from sleeping, though. First, the thermostat didn't want to go below 68 degrees (which is warm for me, and it was an extremely warm night for April), so I woke up in the middle of the night... more

This four points was not as good as others we stayed at. The bed was uncomfortable sagged int he middle. bathroom was not kept updated. Toliet ran a few times. Shower head was very weak. They did have GREAT lighting for reading. We used a plug in for our computer, not sure if we were charged. No bill when we... more

USAirways gave me a voucher for the Four Points at PHL after a flight delay. The hotel is located across from several other hotels - a brand new aloft by W, Sheraton Suites, and Hilton. Do be advised, however, that there are virtually no restaurants in the immediate area. I did take the shuttle to/from PHL and found it on... more

This was my third stay at this particular hotel in as many months My company's corporate travel office make the reservations to my displeasure. First off, despite the close proximity to the airport, the shuttle service pick-up is very slow. Had to wait 45 minutes one day, one hour another, and 50 minutes the third day. I know the shuttle... more

Dirty microwaves on the Guest Floor. Did Not change the towels when cleaning the room hotel smelled like can air freshener throughout parking was not convient no continiential breakfast and customer service sucked! Never will I visit this place again more

The first thing about this hotel that strikes you is the lobby. However, it's a shame the rooms do not match in terms of design. The sleeping area is not much bigger than two office cubicles but a farily large bed is in there. The bed itself wasn't bad but there were no decent amenities in the room. On top... more

Were 1st given room that door key wouldn't open door (3) times! One Elevator broken, so Husb.walked down (3) flights of stairs, (3) times before new room assigned! Hotels Clerks had to use Elevator key to operate the other elevator manually. Some Airline Personnel were staying there and weren't surprised about the broken elevator when riding the elevator with us.... more