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Club Quarters Philadelphia

3.5 of 5 1628 Chestnut St, Philadelphia, PA 19103
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Club Quarters Philadelphia
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Club Quarters Philadelphia
Club Quarters Philadelphia
Club Quarters Philadelphia
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876 reviews from our community

Traveler rating
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    163
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed 2 nights at this hotel this week. The hotel is wonderful - but what really makes it great are the staff. The staff are wonderful - kind and helpful. Michael and Joe were particularly helpful with great recommendations for restaurants and coffee shops in the neighbourhood. This hotel is very centrally located - close to great shopping and... More

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South Carolina
Top Contributor
63 reviews 63 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was in Philly for a business meeting this week. We stayed at Club Quarters Philadelphia. We arrived on Monday night, around 7 or so. The stay was very nice. The front desk staff, a gentleman, did a great job for me. He was very friendly, he was fast to help me check-in and did a fantastic job overall. Don't... More

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Cambridge, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have travelled all over the world with my wife and five children and I have to say that the automated checkin and checkout process at this hotel was the easiest I have every experienced. We arrived and were directed to an atm-type machine on the lobby wall. I inserted my credit card and it pulled up my reservation, it... More

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Palm Beach, FL
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently stayed at the Club Quarters for a quick weekend getaway, and overall we were very happy with our stay. The location is great, walking distance to a lot of the sites and close to some shopping, restaurants and nightlife. We stayed in one of the smallest rooms, but we knew what we reserved so we were not disappointed. Staff... More

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Lisa P, Hotel Representative at Club Quarters Philadelphia, responded to this review

Dear Sarah, Thank you for selecting Club Quarters during your recent visit to Philadelphia. We’re glad you enjoyed your stay in our newly renovated hotel and that you found our staff helpful and accommodating. We were, however, disappointed to hear that we clearly missed a few Housekeeping items. Thank you for sharing with us – we will take this opportunity... More

Dallas, PA
Contributor
16 reviews 16 reviews
12 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I believe that one of the most important aspects of a business is their customer service. When it is good it can make any experience better. When it is excellent, your opinion of the establishment is raised and knowing that an employee shows a personal interest in making your experience a perfect one is wonderful! My husband and I had... More

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Lisa P, Hotel Representative at Club Quarters Philadelphia, responded to this review

Dear traveldallas, Thank you for choosing Club Quarters during your recent stay in Philadelphia and for your thoughtful review. We're delighted you enjoyed your stay in our newly renovated hotel. Thanks especially for sharing your positive feedback about Lisa - we love being able to pass on compliments from our guests to our staff and will be sure she sees... More

Pasadena, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was very comfortable and tasteful in terms of furnishings in lobby and room. The staff were professional and very proactive helping guests. Ground coffee maker in lobby along with newspapers etc were nice touches. Lisa at front desk very pleasant and attentive. Workout room was clean and all new equipment.

Was this review helpful? Yes 1
Lisa P, Hotel Representative at Club Quarters Philadelphia, responded to this review

Dear timarlin, Thank you for choosing Club Quarters during your recent stay in Philadelphia and for your thoughtful review. We're delighted you enjoyed your stay in our newly renovated hotel. Thanks especially for sharing your positive feedback about Lisa - we love being able to pass on compliments from our guests to our staff and will be sure she sees... More

Orlando, Florida
Top Contributor
120 reviews 120 reviews
79 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a total of 9 days, 3 days on my own, 5 days as part of a group, then another day on my own. Although many hotels would have had a problem with this, CQ handled it smoothly, from the time I spoke to reservations on the phone and each time I had to switch billing Anthony... More

Was this review helpful? Yes 1
Lisa P, Hotel Representative at Club Quarters Philadelphia, responded to this review

Dear slotmachinequeen, Thank you for choosing to stay with Club Quarters during your recent trip to Philadelphia. We also appreciate your thoughtful review of our hotel. Club Quarters Philadelphia is very proud of our prime location in the city center and we're glad you were able to take advantage of it. We are also happy to hear you enjoyed our... More

Amsterdam, The Netherlands
Top Contributor
57 reviews 57 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Offers are made on the website re. suites with kitchenettes....thai is NOT not what you will find when booking one! I booked it but was sent to a room with only a microwave oven as meal preparing option, even if specifically a kitchenette was requested for a stay longer than 9 days. After reporting it, I was sent, on the... More

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Lisa P, Hotel Representative at Club Quarters Philadelphia, responded to this review

Dear AlbertoAms, Thank you for sharing your feedback regarding your stay at Club Quarters in Philadelphia. We sincerely apologize we were not able to accommodate the request for a kitchenette; we are working with our team to understand what may have caused the miscommunication with your specific reservation. We always try to accurately represent our rooms and their features in... More

1 review
4 of 5 stars Reviewed 2 weeks ago

I had a pleasant stay at this hotel. But especially I want to thank Lisa Carter, one of the staff of this hotel. I left two Chanel perfumes in a Macy's bag in the lobby of hotel. She found them and returned them to me. I am very thankful that I stayed in this hotel with such an honest employees.... More

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Lisa P, Hotel Representative at Club Quarters Philadelphia, responded to this review

Dear amirhosein, Thank you for choosing Club Quarters for your stay in Philadelphia, and for your review. At Club Quarters, we strive to consistently provide excellent guest service and it’s always wonderful to receive positive feedback about our team. We will make sure Lisa hears about your review also! We look forward to welcoming you back very soon. More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stay here because it is friendly, casual, the coffee is great. The updated lobby is comfortable to read the paper. The staff is friendly, courteous and helpful. A constant in our business trip planning.

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Additional Information about Club Quarters Philadelphia

Address: 1628 Chestnut St, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Club Quarters Philadelphia 3.5*
Number of rooms: 275
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Also Known As:
Quarters Hotel Philadelphia

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