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All 84 Philadelphia hotels

Ramada Philadelphia City Center

2.5 of 5 Hotel   |   2033 Penrose Avenue, Philadelphia, PA 19145 (Formerly Skyview Plaza Hotel & Suitesre) (South Philadelphia)
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Ranked #70 of 84 hotels in Philadelphia
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229 people have reviewed this hotel

Traveler rating
    11
    43
    43
    22
    110
See reviews for
37
51
28
37
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Portland, Oregon
1 review
1 of 5 stars Reviewed 2 days ago NEW

We could not check in at 4PM because nothing was cleaned and ready. There was a 1 hour wait at check-in at midnight. The rooms were filthy The shower hardware was coming apart One elevator wasnt working The breakfast was abysmal Neighborhood was bad. Customer service was non-existent. I found my bad I left at 4PM in an unlocked room... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This place is awful. Booked a double room was given a single when asked for a roll away they said one would be brought to the room when we got back there was no rollaway went down to the desk to ask again and they said they did not have any elf even though we had asked hours prior. We... More

Was this review helpful? Yes 1
Grafton, North Dakota, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I have ever stayed in. Totally agree with previous reviews-wish I had read them before booking. All had difficulty checking in -many still didn't have rooms at midnight. The halls smelled and were dirty with construction materials lying around. 1 room door wouldn't close without a screwdriver. One elevator out of order and 2nd one... More

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Grand Forks, North Dakota
2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel should not be on any website. We booked thru southwest.com expecting a moderatte hotel for 3 stars. They had overbooked and we didn't know if we had rooms until midnight. Then the rooms were dirty and in need of many repairs. Electrical to plumbing to elevator service repair.There was suppose to be a bar, restaurant, microwave,fridge none of... More

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I will be staying at this hotel in approximately two weeks April 27th through the 29th and the Philly area hotels seemed to be slim for the picking. After reading these negative comments and becoming worried I called and spoke to a very courteous gentleman named Steve. Steve assured us that we will be happy with our... More

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New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here months before what a (CHANGE) the lobby look like it hasn't been moped in months. I was checked out within half hours walk in a room on the 15 floor which I stay before it was suppose to be clean (not ) I was suppose to stay for 3 nights. After I checked the sheets just to... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It seems that this location has been purchased by the Ramada recently. It was once the Skyview Plaza Hotel. When you enter the hotel you are immediately met with plastic sheets blowing in your face. There was attempt to sections off the “under construction” section of the first floor. They were not very successful. After checking in I made my... More

Was this review helpful? Yes 1
Glen G, General Manager at Ramada Philadelphia City Center, responded to this review

We apologize for the experience at your property and will address the issues with the staff and renovation contractors so they are not as intrusive. The hotel makes every attempt to place guests in areas of the hotel that are not as affected by the renovation and in rooms that have been completed. More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here for AERA conference and definitely regret staying here. Not only was it a 20 dollar cab ride away from the downtown area, the room felt dirty and the carpet had hairs and dirt when I got here. Also, the shower handle came off in my hand! Most of the lamps/lights aren't working, the breakfast is poor at... More

Was this review helpful? Yes 2
Glen G, Manager at Ramada Philadelphia City Center, responded to this review

We sincerely regret the issues you had with your stay. I have addressed the issues you had with our maintenance and housekeeping staff so they are aware of the issues. Yes, we are in the middle of a remodeling and unfortunately only a percentage of our rooms at this time have been completed, but we try to get everyone in... More

Portland, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We checked out after one night. We were booked to stay three nights in March 21- 23 Because the month before me and my husband stayed on the 14th floor had no problems with room it was very clean. So we thought to visit this place again. I pulled back my sheets only to fine someone toenail and hair in... More

Was this review helpful? Yes 2
Glen G, General Manager at Ramada Philadelphia City Center, responded to this review

The hotel management team are dismayed at the issue you encountered and we are certainly addressing each and every one. We appreciate taking the time to let us know where we have missed the mark. The hotel has recently engaged a new management company and we are aggressively making changes so that the product we have and the service we... More

North Charleston, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay on from 02/26-28/14. The room was very clean. I had all that I needed. From the housekeeping staff wonderful job Debbie. Steve at the desk for check-in was very friendly and service. After hearing all the negative review and was scared to check-in Steve ask me if I would love to see the room first... More

Was this review helpful? Yes
Glen G, Manager at Ramada Philadelphia City Center, responded to this review

Thank you so much for your review and we will be sure to commend Debbie and Steve for their service. It was great to hear that our staff delivered the service we are looking to create and create a culture around. The hotel and staff are all working very hard to make all our guest experiences not only a good... More

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Additional Information about Ramada Philadelphia City Center

Also Known As:
Skyview Plaza Hotel Philadelphia
Skyview Plaza Hotel
Skyview Plaza Hotel And Suites
Address: 2033 Penrose Avenue, Philadelphia, PA 19145 (Formerly Skyview Plaza Hotel & Suitesre)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > South Philadelphia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #70 of 84 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ramada Philadelphia City Center 2.5*
Official Description (provided by the hotel):
Ramada City Center is ideally located in the heart of Suburban South Philadelphia. We are just minutes from Center City Philadelphia, where you can find nightlife, shopping, casual and formal dining in some of the most famous restaurants in the world, Penn’s Landing, The Historical District and our widely acclaimed “South Street”. For a change of pace, we put together some “helpful hints” for you while you are here in Philadelphia. We hope our suggestions are of interest to you! ... more   less 
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