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Le Meridien Philadelphia

GreenLeadersGold level
1421 Arch Street, Philadelphia, PA 19102
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Le Meridien Philadelphia
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Le Meridien Philadelphia
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916 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
Level Contributor
159 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked a city view room but ended up with a inside room that over looks an atrium. I wasn't in the mood to go back down and argue so I just accepted the room. The room was clean enough - kind of stuffy .. but it might have been the lack of outside light that made it feel that... More 

Was this review helpful? Yes 1
Watchung, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Right from the valet service for my car through check out, the staff at this hotel was very accommodating. Mr. Yacoub addressed any concerns that I might have had prior to check in and made our one night stay extremely satisfying. The location was excellent for us as we had dinner on Chestnut, a show on Samson and attended the... More 

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New York City, New York
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

With a great rate for a quick one-night stay in July ($120), this place was a no-brainer. Clean, comfortable, well-located, and quiet. The staff were friendly and helpful. Would be glad to stay here again.

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear Daniel S Thank you very much for your recent stay at Le Meridien Philadelphia and thank you for your review. I was glad to see that you enjoyed our service. We look forward having you back in our hotel! Sincerely, Mike Yacoub General Manager More 

Detroit, Michigan
1 of 5 stars Reviewed 1 week ago

After driving 9 hours to get here, they put us in a closet. We prepaid for a Deluxe King. We knew we would be late so we called to inform the front desk. When we got to our room, it was much smaller than we expected. I called the front desk and asked Katie the night manager what room we... More 

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear Gerald M Thank you for your Trip Advisor review. I understand that you sent this review while you are staying in-house. I was glad to know that our morning manager on duty was able to connect with you and show you a better room to your liking. As this hotel was built in 1902 as an old charming YMCA,... More 

New York City, New York
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago

The location of the hotel is amazing, unfortunately there are so many little hiccups in service that builds up to an annoying experience. Brought my son and wife for their first tour of Philly and decided to stay with our Starwood themed family outings since we have not had a single poor experience. Unfortunately the Le Meridien in Philadelphia is... More 

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear Kidkong Thank you very much for your recent stay at Le Meridien Philadelphia and thank you for recognizing the friendliness of our staff. Our team is extremely passionate about guest service. I was also glad that you enjoyed our prime location in the middle of Philadelphia City Center. I understand that you had some challenges regarding your stay. I... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As a Platinum SPG member for 16 years, 1k for many years on United and Diamond on Delta, I travel a great deal and have stayed in a number of properties in the US, Europe and Asia. I recently stayed at this location with my extended family (including 2 small children and a newborn baby) for a big family event,... More 

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear a a Thank you very much for your recent stay at Le Meridien Philadelphia and for sharing your experience. We appreciate your loyalty to Starwood and are absolutely delighted that our team helped make your visit memorable! Please do not hesitate to come back and stay with us again in the near future. Sincerely Mike Yacoub General Manager More 

Owings Mills, Maryland
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this trip through TripAdvisor, after checking on the ratings and locations, so there were no surprises. Check in was fairly smooth, although at most places I'd feel fine carrying my own bags, because this had about 20 steps up it was a little weird - couldn't just roll them in. The lobby has the hotel bar, and two... More 

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear Michele W Thank you very much for your recent stay at Le Meridien Philadelphia and your TripAdvisor review. We are glad that you enjoyed your stay and our location. Please do not hesitate to come back and stay with us again in the near future Sincerely Mike Yacoub General Manager More 

Lithonia, Georgia
Level Contributor
120 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband Tony and I stayed there for our wedding anniversary. Every thing about this hotel is spectacular. Thanks to Rebecca, Mollie, the housekeeping staff and the concierge desk for making our stay particularly special. The room service was great! The front desk was so helpful. The gentlemen were so helpful each day with parking our car, giving us assistance... More 

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear LesliesLane Thank you very much for your recent stay at Le Meridien Philadelphia and congratulations on your anniversary. I’m glad to see that you enjoyed the hotel’s location and our service. Our team loves to go above and beyond our guests’ expectations, and it is great to see that their efforts are recognized. Please do not hesitate to come... More 

1 review
1 of 5 stars Reviewed 1 week ago

I am extremely disappointed in this hotel. I was charged for my room twice on my card and they acted like it wasn't a big deal. Yes the hotel is nice and everything, but if you cannot check in your guests properly and charge them the correct amount, then it makes many of the good aspects null and void. Don't... More 

Was this review helpful? Yes
EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear Mkprime Thank you for your recent stay at Le Meridien Philadelphia. I deeply apologize for the disappointment and the billing challenges that you faced. Please rest assured that if you contact me at myacoub@westinphila.com, I would love to look into your account and find the reasons on how such a defect happened. Mkprime, there is no benefit or intension... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked this hotel through Hotwire- based on reading the reviews and past experience staying in large old cities we are always hopeful that the hotel will at least be comfortable and nice- le meridian passed and therefore gets 4*'s. GOOD: great location (one caveat: there is a park across the street- see below) Nicely decorated rooms- although shower pan... More 

Was this review helpful? Yes 1
EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Dear JakeAndB Thank you very much for your recent stay at Le Meridien Philadelphia and thank you for your TripAdvisor review. I was glad to see that you enjoyed the décor of the hotel and that you felt safe and comfortable. Our goal to provide our guests with a safe, clean and well maintained accommodation at all times. JakeAndB, I... More 

Hotel Review Summarization

What travelers say

  • City hall(13)
  • Very nice(5)
  • Great location(5)
  • Convention center(5)
  • Friendly and helpful(3)
  • Rittenhouse square(3)
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