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Le Meridien Philadelphia

4.0 of 5 1421 Arch Street, Philadelphia, PA 19102
#28 of 82 Hotels in Philadelphia
751 Reviews 4 of 5 stars
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Certificate of Excellence 2014
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Le Meridien Philadelphia
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Le Meridien Philadelphia
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751 reviews from our community

Traveler rating
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    104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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    (751)
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Venice, Florida
Top Contributor
89 reviews 89 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

The service is outstanding...delightful morning coffee in lobby or in your room. Everyone was so helpful. Ask for upgrade if you are a Starwood member (worth it). We ate dinner several times, and it was quiet and quite good -- burgers, salads, soups. Caters to a young business set.

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Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel is as far away as possible from 4 stars as one could be.....front desk service was brusk and unwelcoming. The hotel rooms and hallways are tired looking and a bit run down. With all the hotel selections in the city, I would never return and would certainly not recommend the hotel to anyone. The Bell staff was the... More

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

WTMKW, Thank you for sharing you feedback on our property. I am disappointed you felt the hotel did not meet your expectations. My staff and I will use your comments to ensure we work towards delivering a better experience. Regards, Evan More

Denver, Colorado
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a frequent business traveler and have stayed at all of the various SPG properties in Philadelphia, but none beat Le Meridien. In fact, none even compare to the level of service that I receive at Le Meridien (in particular from Kerri Urian). Their front desk staff knew me by name within two or three stays and are always... More

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Seattle, Washington
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Do not be fooled by Le Meridien’s so-called “4 star charm.” The appearance and the location of the hotel meet the level of expectation of the rating and the price. However, the hotel lacked the little things that you would expect from a hotel that markets itself as a luxury brand. First, our bathroom door was broken in our hotel... More

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Tia, Thank you for sharing your experience with us. I have shared your comments with our team members and we will focus on ways to make sure these issues do not happen again. As you can see from the positive feedback we for the most part succeed in providing excellent service for each and every one of our guests. I... More

Nashville, Tennessee
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It is an odd mix. The lobby and bar retain the beautiful old woodwork from the early 20th c. YMCA that this building once housed--an old athletic club aesthetic--but the decor is very modern. It creates a bit of design tension that is not successfully resolved. On the other hand, the room was nice--very modern, king bed that was comfy,... More

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salisbury nc
Top Contributor
109 reviews 109 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

In town for a big wedding, Le M was the host hotel. Beautiful rooms and great service from housekeeping and beverage staff. Valet parking at $48 per day, and the annoying $4 per day charge for wi-fi not withstanding you get what you pay for, for a beautiful hotel in the center of a major city. Great location, around the... More

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Emma S, Guest Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for your feedback. I hope you enjoyed the wedding as we certainly enjoyed hosting it! I apologize you found our valet and Wi-Fi pricing expensive, we do offer extremely competitive pricing on these services in comparison to other local properties. We do not like to include them in the rate so guests can decide on which services they... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this Le Meridien while participating in training at Wharton. This hotel is trying to be French, but it doesn't quite make it to that level (except for the French music in the elevator). The service at the front desk was slow and sometimes unresponsive. The restaurant is OK, but it wasn't stellar food. I was the only... More

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

Sonia, Thank you for choosing to stay in our hotel. While we embrace our French heritage we want to embrace our local culture as well. I do apologize that we missed the opportunity to create a better connection with you and deliver the service you expected. Certainly “adequate” does not meet our expectations. We strive to deliver a great stay... More

San Francisco, California
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is nice with adequate sized rooms. Great overall location, but we now prefer the Rittenhouse Square area which has a more walking friendly feel. However, charging for WiFi unless you are a platinum level guest is RIDICULOUS!!! Nickel and diming your guests is never a good practice. So we won't be coming back!!

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EvanGM, General Manager at Le Meridien Philadelphia, responded to this review

LMoore Thank you for sharing your experience and recognition that we have a nice hotel in a good location. I do apologize that you find it unreasonable for us to charge for Wi-Fi. We do offer complimentary Wi-Fi connections in our lobby and business center. We spend an extraordinary amount of money maintaining equipment and like your home or business... More

Leland, North Carolina
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for two nights. The location was very convenient to the heart of Philly but parking is a bit of a mess unless you opt for the prohibitive hotel valet parking. Still, we were unloaded easily and picked up and dropped off several times during our stay and it was doable. The hotel is clean and has an ample... More

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Emma S, Guest Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for leaving us feedback. I apologize you found parking to be a ‘mess’ due to our location at times parking can be difficult which is why like to take away that stress by offering valet parking. I am please the team were friendly and hospitable. We hope that you will stay with us again, we have many offers... More

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Usually, when you go to a more modern hotel, you notice things that are more for style than substance. This hotel is actually quite functional, however. Also well located and clean. Bathrooms are roomy and shower is very nice. I'd stay here again.

Was this review helpful? Yes
Emma S, Guest Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for your kind words. I am glad you found us both stylish and functional – We aim to please! We look forward to welcoming you back next time you’re in town. Many Thanks, Emma S, Guest Relations Manager More

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Additional Information about Le Meridien Philadelphia

Address: 1421 Arch Street, Philadelphia, PA 19102
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Meridien Philadelphia 4*
Number of rooms: 202
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Also Known As:
Le Meridien Philadelphia Hotel Philadelphia

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