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Le Meridien Philadelphia

GreenLeadersGold level
1421 Arch Street, Philadelphia, PA 19102
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1 room 1 adult
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Le Meridien Philadelphia
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999 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Unfortunately, a weekend with friends turned sour as a result of theft that occurred at this hotel. Le Meridien is trying to establish themselves as a "high end" hotel in Philadelphia (they recently sold rooms via Groupon), however an incident like this and the way management has treated its valuable customers will certainly not help. My friend's wallet was stolen... More 

Helpful?
Thank wwsummer10
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for staying with us last weekend. We were so sorry to hear of the incident with your friend's wallet. We have been in touch with her to discuss the results of our investigation. While we can’t say for sure what happened to her wallet, we are certain that no employees entered her room until after check-out. Again, please... More 

Pembroke Pines, Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent service, great location and beautiful rooms. The service was friendly and the hotel decoration is very modern. The room had views into the City hall, which was amazing. The location is close to Market square with many options to eat and shop.

Helpful?
Thank CocuyJ
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for sharing about your wonderful experience - we greatly appreciate your compliments on our beautiful property and phenomenal service! We agree that the views offered from our rooms are unmatched, and we're so happy you were able to enjoy them. We hope to welcome you back on your next trip to Philadelphia for another perfect stay! More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed here for a girls night out, my friends and I booked 3 rooms at this hotel. It is a beautiful hotel. My friend realized that her wallet had been taken from the room while we were out in the city. She had switched purses prior to going out for the night and put her ID, ATM card, etc in... More 

Helpful?
2 Thank smartmamad3
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for staying with us last weekend, and we hope you've been able to read our responses on the other multiple review sites you've reached out to us on. We are still very sorry that this incident impacted your friends' stay so negatively, and we have been in touch with her to discuss the results of our investigation. We... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My friends and I stayed at Le Meridien overnight for a nice girls night out. We are from Philadelphia and the surrounding areas. Unfortunately, during our stay, my friend's wallet was stolen from inside of our hotel room. The hotel was understaffed and unprepared for the events that transpired. Honestly, I don't think they even cared which tells me that... More 

Helpful?
3 Thank NMC888
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for staying with us last weekend, and we hope you've been able to read our other responses to your friends' reviews regarding this incident. We again offer our sincerest apologies that you had to deal with this event during your stay with us, and we have been in touch with your friend to detail the results of our... More 

Philadelphia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This was the worst experience I've ever had staying at a hotel. My wallet was stolen from my hotel room (the light wasn't working so they sent someone to fix it while I was gone so my guess is this person took it). My credit cards were used to purchase thousands of dollars worth of merchandise. The staff didn't even... More 

Helpful?
1 Thank melindac112000
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for staying with us at Le Meridien Philadelphia. We are very sorry to hear that your wallet went missing and for the trouble that came as a result. As a follow-up to our phone conversation, upon notification of the incident our staff conducted an investigation, which included reading the electronic door lock to see who if anyone went... More 

Redding, Connecticut
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was tiny...bar right as you come into the lobby...which is a bit odd. Attentive pre and post check in service with emails, etc....which is nice. Walking distance to lots of restaurants and markets, convention center, etc....so location worked. Just nothing special....

Helpful?
Thank elmjr525
Las Vegas, Nevada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

love the rooms super cute very soft beds upgraded bath rooms flat screen tv's great little mini bars wonderful bar in the lobby mins from shopping very friendly staff wonderful stay will deff repeat :)

Helpful?
Thank tiffanytraveler312
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you very much for sharing! We're thrilled that you loved our unique decor, friendly staff and great environment in our lobby bar. We can't wait to welcome you back again soon for an equally memorable experience in Philadelphia! More 

Atlanta, GA
Level Contributor
141 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Small rooms, quaint feeling.Staff were great at check in, not existent in the morning at check out. We in fact couldn't check out. We had to hand carry all of our luggage downstairs to our transportation. The restaurant was outstanding but very slow. Allow 30 minutes for lunch or dinner, but the food is great! The bar service was really... More 

Helpful?
Thank rbtvwestfall
New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Check in and check out were quick. Room was clean but small. Our main concern was parking since the hotel is located in a busy downtown area and doesn't have their own lot/garage. However, we were able to find street parking easily across the street.

Helpful?
Thank Gina0714
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thank you for staying with us on your recent trip to Philly and for letting us know you enjoyed it! We're happy that you were able to find parking on the street and that overall, your stay was of high quality. We do apologize that your room was not as large as you would have liked, and please know that... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Top notch customer service from start to finish. Without question I would stay here again and also recommend to my friends. The staff was incredibly accommodating and helpful. We didn't spend much time in the hotel common areas but the actual guest room was clean, comfortable and up to date. Our view was stunning. I'd strongly recommend a room with... More 

Helpful?
Thank ChrisGU02
Theresa B, Public Relations Manager at Le Meridien Philadelphia, responded to this review

Thanks for this glowing review! We appreciate all of your compliments, especially regarding the wonderful service provided by our team. We agree that we offer some seriously stunning city views and a phenomenal location for exploring Philadelphia! We thank you again, and we hope to welcome you back again on your next return to our beautiful city. More 

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