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Holiday Inn Express Philadelphia E - Penns Landing

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100 North Christopher Columbus Boulevard, Philadelphia, PA 19106 (Formerly Comfort Inn Downtown/Historic Area)
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1 room 1 guest
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Holiday Inn Express Philadelphia E - Penns Landing
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421 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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    (421)
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Lisburn, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed two nights at the Holiday Inn Express. We picked it for it's perfect location to visit the historic sights of Philadelphia, which we could reach by foot in 15 - 20 minutes. However, the hotel is near major roads and the noise even in the middle of the night is almost unbelievable. During August there were free Pancakes... More 

Was this review helpful? Yes 1
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear blackelocin, Hello, we are very happy you were able to enjoy your stay for the most part. We apologize for the noise, next time I would recommend booking a hotel on the riverview side. You are welcome to come back for a more memorable stay and positive stay. More 

Pittsburgh
Level Contributor
177 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is great - under the Ben Franklin Bridge and walking distance to most of Philadelphia's attractions. Unfortunately, the parking lot is expensive and cramped, the hotel has only one working elevator and the traffic noise in my room was enough to be annoying. The hotel is not bad, but there were enough annoyances that it won't be my... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Pittsburgh_cyclist, We are very sorry about the inconveniences of your stay. we strive to make every individual feel comfortable and at home. Although we are very happy to say we have both elevators back up and running we apologize one was not for your stay. We hope you do make us apart of your nest visit to Philadelphia for... More 

Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Evon at the front desk was a great help this morning! She kept my yoga mat and water bottle behind the front desk while I ran this morning. It was just easier to do that than go up to my room. Breakfast was good as well.

Was this review helpful? Yes 1
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Smggray, Thank you for the awesome review!! we are very happy to help you on your productive day and I know Evon is going to be thrilled to know she was mentioned in your positive experience with us. We hope to see you again soon. More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel location has its pros and cons. Pros: free internet, shuttle that takes you within a 2-mile radius, breakfast, comfy beds and close to the downtown area. Cons: one working elevator, the internet was slow and the whole time I was here (3 nights) there was no tv signal! It also didn't seem to be a concern for the... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Gabi G, We are happy to hear that you were able to enjoy your stay for the most part, however very down to hear about your less than satisfactory rating. The TV situation has been resolved as it was a cable company issue due to a recent storm and the elevator should be back up and running by the... More 

Pompton Plains, New Jersey
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a terrific rate during a busy weekend. For the price it was not a bad hotel. There was a problem with one of the rooms we booked. The switched are rooms with promptly. Very friendly front desk. There was a free shuttle, but we did not use it. The breakfast was free and one of those typical free... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear CookieCahill, Thank you for the great review! we are very delighted to hear that you enjoyed yourself while here with us and would love for you to return but this time you could take advantage of our complementary shuttle to take you within a 2 mile radius of the hotel. We look forward to seeing you again. More 

New York City, New York
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Good location, but the bedsheets were used when I came into my room, I politely asked the housekeeping supervisor to changed them, she resisted telling they were clean, I politely insisted and she left the room slamming the door, and calling the lady in charge of preparing the rooms. They brought another set of bedsheets, they changed them, only for... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Frank G, We are very sad to hear about this. Here at the Holiday Inn Express we pride ourselves on the cleanliness of our rooms and we were very disappointed to hear that you did not feel like your room was not at a cleanliness level. We greatly apologize for the incident with the housekeeping supervisor and would like... More 

Elkins Park, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I paid for a waterfront room and got the most fantastic view of The Race Street pier, the Delaware River, the boat harbor, sunrise and sunset. We even got to see fireworks one night. The price was reasonable compared to the other waterfront hotel, and it is 5 minutes walking distance to the Great plaza where my husband and I... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Bev J, Glad you had awesome experience here at the hotel. There are many wonderful things to do around the area and we are very happy to hear you took advantage of most of them. We look forward to seeing you come back with us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my second time visiting this hotel. It was awesome. It is in the perfect location with so much to do in the surrounding area. There is a carousel and park with in walking distance from the hotel. Also Penn's landing Spruce Harbor park was great for families, and just a short walk across the street. Boat cruises, roller... More 

Was this review helpful? Yes 1
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Ashley F, WOW!! what a great review! We appreciate the five stars and know that our staff will be very happy to know they were able to go above and beyond for you to make your stay a great experience. We are very happy to hear that you were able to enjoy most of the fun things to do... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My room was impeccable and serviced daily. The bed did not have the normal rut on the side or foot where others have slept or sat on the bed. The AC was functioning wonderfully and the water was hot. Staff was friendly and seemed to want accommodate any need I had, very friendly. Hot breakfast was served and was quite... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Clay P, Thank you so much for the GREAT review!!! Our housekeeping department are going to be thrilled when they see how great of a job they are doing. We hope to see you back with us very soon. More 

Kansas City, Missouri
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean, wonderful mattresses, wonderful pillows, excellent staff that responds immediately to your needs. The FREE shuttle service that takes you in a 2-mile radius will take you to the historic sites but it is also an easy walk. The view of the Benjamin Franklin Bridge is the best in Philadelphia! Be sure to ask for a... More 

Was this review helpful? Yes
Rosemary A, Front Office Manager at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Terry W, Thank you sooo much for your great review, you are always great to have at the hotel time and time again. We love for each of our guest to feel comfortable and safe here as well as being convenient to all their needs and we are very thrilled to hear we accomplish this for you. We look... More 

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