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All 82 Philadelphia hotels

Holiday Inn Express Philadelphia E - Penns Landing

2.5 of 5 Hotel   |   100 North Christopher Columbus Boulevard, Philadelphia, PA 19106 (Formerly Comfort Inn Downtown/Historic Area) (City Center East)
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Ranked #40 of 82 Hotels in Philadelphia
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241 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This isn't a fancy place, but has everything that you could need. It was clean, and wasn't loud (even though we shared the floor with a large wedding party). We were very comfortable staying here. The staff was extremely nice, and the complementary shuttle was a great perk. We were walking distance to Penn's Landing, which is hopping at night... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I really enjoy coming to this hotel i come here normally once or twice a year. Friendly staff, clean and updated. Is great that theres free breakfast even the area is small and gets really back if you there during holidays. This is the only place i stay when i come to philly and i will continue to do so.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Philadelphia for a few days and randomly chose this holiday inn...I was so glad I did!! The place was super clean, nicely decorated and the staff were the best ever!! I told the desk I was new in town and they offered small talk and some local options of things to do. When I got to my... More

Was this review helpful? Yes 1
Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Michelle N, Thank you very much for such a wonderful review! We are so happy that you chose to stay with us! We are thrilled that you had such a great experience. Our shuttle drives do a great job and know the area so well! Teeza is a great asset to our team. People who often enjoy their jobs... More

Ocean City, New Jersey
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful views, nice rooms but very very very loud. We could not sleep at all, the street is very busy all night long. They should supply ear plugs. I do not plan to go back. Staff was nice. Beds and rooms were nice..breakfast was okay but NO gluten free options.

Was this review helpful? Yes 2
Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear parkplaceoc, Thank you for your feedback. On behalf of the entire team, I would like to apologize that we did not exceed your expectations. Your satisfaction is very important to us. The front desk can supply ear plugs for guests who request them. I do hope that you consider staying with us again so that we can have another... More

Haddonfield, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 2 weeks ago

It was okay. View of bridge and Delaware River is nice. Breakfast is fine, nothing special. The hotel was packed with several groups. The free shuttle is pretty impossible to use or get ahold of so really should not be advertised.

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Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear bblover2014, Thank you for staying with us. We are happy to hear that you enjoyed a room with a view! I do apologize that the shuttle service inconvenienced you. We hope that if your travels bring you back to Philadelphia, you give us another chance! Safe Travels, Kelly Ryder Front Desk Supervisor More

Top Contributor
71 reviews 71 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night. Hotel across from Delaware River. It is new but seems like they have a little trouble keeping up with volume of guests. Waste cans overflowing, room cleaning slow, and needs a little TLC. Our room was in front facing river; very noisy due to traffic & train! Not certain if quieter on other side. Full breakfast very... More

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Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Lazlo44, Thank you very much for your feedback. We take all comments, negative and positive seriously. I do apologize for any inconveniences we may have caused you. I will most definitely share your comments with the entire team. I am very glad that the staff was nice and that you enjoyed breakfast. I hope you come back and give... More

Bradford
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is good value for money and is in a good location on the waterfront and handy for all the tourist attractions. There is a shuttle bus which will take you into the centre of Philadelphia. The choice of breakfast options was great despite the fact the hotel was busy with younger people staying overnight for a concert on... More

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Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Wrosebantam, Thank you for telling us about your stay. Your feedback is really appreciated. We are pleased to hear that you enjoyed your stay and our hotel’s location. I do apologize that the road noise and not having a fridge in the room was an inconvenience. I will relay this information to the appropriate departments. Thank you for your... More

Bowie, Maryland
1 review
4 of 5 stars Reviewed 4 weeks ago

I was very pleased with the courteous and polite way the staff treated our family during our stay at their hotel. Specificially, I would like to compliment Teeza and shahirah Lauren for their exceptional willingness to attend to our needs. The hotel was clean, comfortable, accommodating and the pillows and bed were soooooo nice and relaxing to ensure that you... More

Was this review helpful? Yes
Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Kathy J, Thank you very much for such a wonderful review. Your comments help us lead our team to strive for excellence. We always love to see the recognition of our employees because they are what make the hotel great. We are very happy that you had a clean, comfortable and accommodating stay. We hope that your travel plans... More

1 review
4 of 5 stars Reviewed 4 weeks ago

This was a great hotel that was clean and the beds were very comfortable. Also, the location was perfect for us, Morgan's Pier was right down the street. They promote a free shuttle and continental breakfast. The free shuttle is only in use from 4pm-10pm most days. I think Saturday might be to 11pm. Also, the breakfast was edible but... More

Was this review helpful? Yes
Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear Miranda B, Thank you for choosing us while staying in Philadelphia. We are so glad that you found the hotel clean, comfortable and that we have a perfect location for your needs. We apologize that the breakfast fell short of your expectations. Your feedback is very important to us. Thank you again for staying with us and we look... More

Louisville, Kentucky
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in first and leave our stuff inside the room then drove to atlantic city without touching the linen. Went back at 1;30 AM, I don't usually check the hotels linen but I felt something rough on linen so I checked it and found out that had some sugar granules and hair (fr head...lol) . I called the front... More

Was this review helpful? Yes 1
Kelly R, Front Desk Supervisor at Holiday Inn Express Philadelphia E - Penns Landing, responded to this review

Dear LynetteH712, Thank you for staying with us and providing feedback, it truly helps us strive for excellence. We are so happy that you could enjoy our complimentary breakfast. We do apologize for any inconvenience we have caused you. This will most definitely be relayed to the appropriate departments. Your satisfaction is important to us and we hope that you... More

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Additional Information about Holiday Inn Express Philadelphia E - Penns Landing

Address: 100 North Christopher Columbus Boulevard, Philadelphia, PA 19106 (Formerly Comfort Inn Downtown/Historic Area)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Philadelphia E - Penns Landing 2.5*
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Also Known As:
Comfort Inn Downtown/Historic Area Hotel Philadelphia
Comfort Inn Philadelphia
Comfort Inn Hotel Downtown Philadelphia
Philadelphia Comfort Inn

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