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All 82 Philadelphia hotels

Sonesta Hotel Philadelphia

3.5 of 5 Hotel   |   1800 Market Street, Philadelphia, PA 19103 (City Center West)
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67%
Ranked #49 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed yesterday
Joe M Hanover, Maryland
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809 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Hanover, Maryland
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I gave this property he lowest rating possible two years ago ... the recent renovations are truly deserving an upgrade to my previous posting from July 2012. While it is still a work in progress, it is vastly improved. The rooms have been redone. Mattresses and linens replaced. Beds are very much more comfortable and inviting now with the upgraded... More

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Detroit, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

I thought this was one of the nicest hotels we had ever stayed at! Yes the rooms are a little small, but the bed was so comfortable and the room was so clean. When they are done renovating it will be spectacular!

Review collected in partnership with Sonesta

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear David M, Thank you for your positive review! We’re pleased to hear that our guests approve and embrace our new look. We hope that you’ll come back to visit us again soon. More

Key West, Florida
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here three nights in June 2014. Room was nice and clean. Staff friendly and helpful. Nice outdoor pool on 8th floor roof. Most floors, the fitness center, and the hotel restaurants were under renovations and closed. Location was great. 2 block from my office , but also 2 block from Rittenhouse square . A nice park surrounded by cafes... More

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Pining4keywest, Thank you for your feedback. At the time of your stay we were just putting the finishing touches on our brand new Art Bar which is now open for our guests and the public to enjoy. We apologize for any inconveniences you experienced while you stayed with us including the fact that our fitness center was undergoing renovation.... More

Johnstown, Colorado
Top Contributor
72 reviews 72 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had stayed at this property several years ago when it was owned by another organization, and vowed never to stay here again as they had let the condition of the property fall into serious disrepair. Now that Sonesta has the property, I was forced to stay here due to some large conferences in town and this was the only... More

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear smhasert, Thank you for the positive feedback. We’re so glad you gave the new Sonesta Philadelphia a chance to make a positive first impression. We are currently in the process of identifying a new restaurant to occupy the adjoining space. While we cannot tell you who that will be just yet, we can tell you it’s going to be... More

Eschweiler, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

We are a family from Germany and it was our first trip to the USA. We had wonderful vacation.Philadelphia is a beautiful city and the SONESTA was perfect for us. We want to say Thank You to all employers who helped us, when we had questions.All of them were very friendly and take time for us. We specially want to... More

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Ute B, Danke. Thank you! We’re so happy you enjoyed your vacation in Philadelphia and that you had a pleasant stay. We look forward to welcoming you back again soon! More

Lansing, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I absolutely loved this hotel. I wad here during our National Convention It was Very clean and pleasant. The staff was always friendly and helpful. Large rooms, clean and quiet. I would definitely stay here again. Even while it was under renovation.

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Pobox1714, Thank you for taking the time to share your recent experience with us. We love to hear all the positive remarks from our guests about our transformation. We look forward to welcoming you back in the future! More

Germantown, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The parking situation and the extremely overpriced valet are what keep me from giving this hotel a 5. The rooms were large and clean. Room service was excellent (we had breakfast). The concierge was extremely helpful in recommending things to do and great restaurants. We came to see a show at the Kimmel Center. The hotel was in walking distance.... More

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Kayquipa, Thank you for choosing to stay with us and for your candid feedback. While the hotel does not manage the adjoining parking garage there are a variety of packages we offer that include discounted parking. We hope that you enjoyed the show at the Kimmel Center and look forward to welcoming you back soon. More

Springfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

First things first, there is absolutley NO parking lot at this hotel. You have to spend a fortune to park in the parking garage for a whooping $48.00 A night! (Price as of 4th of July Weekend during my stay) soon as my girlfriend and I pulled up to the hotel I immediately told her we are definitely going to... More

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear NoirTraveler, Thank you for your feedback on your recent stay. We apologize that the parking that is offered did not work out for you, however we are happy that you were able to find adequate less expensive parking during your stay with us. Yes, the hotel is just finishing up our extensive transformation of our property so that we... More

Philadelphia
1 review
5 of 5 stars Reviewed 1 week ago

The best hotel I stayed in Philadelphia. The staff are very welcoming, friendly, and courteous. Our room were so cleaned and well lit. The bathroom and shower were well organized and plenty of clean towels. The bed and pillows are comfy and soft. In-dining service were excellent, and the food is delicious cooked to perfection. The only down side was... More

Review collected in partnership with Sonesta

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Tessy P, Thank you for the feedback. To hear that you consider Sonesta Philadelphia to be the best hotel you've stayed in Philadelphia is wonderful news to our ears! We hope to welcome you back again soon. More

New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Parking is pricey. Valet is $38 for 24 hours. Booked it on Expedia for $120 per night July 4th-6th. What a deal! The front desk attendants were friendly. To the far left are the elevators to the rooms, with the decor of red,white and black colors. Had a room on the 24th floor. The bedroom was clean and bathroom was... More

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Additional Information about Sonesta Hotel Philadelphia

Address: 1800 Market Street, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Philadelphia 3.5*
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Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Plan your visit to the Franklin Institute's exciting Real Pirates Exhibit with our VIP Packages. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes ... more   less 
Number of rooms
445

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