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Sonesta Hotel Philadelphia

Certificate of Excellence
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1800 Market Street, Philadelphia, PA 19103
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Sonesta Hotel Philadelphia
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287 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent a weekend with my family at the Sonesta and we thought it was great. The room was very comfortable and reasonably sized. The location is terrific - you can get anywhere in Philadelphia on foot, public transportation or car easily from here. Lots of food and coffee options right near by. Valet parking was easy and quick. The... More 

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a week during my trip to Philly and it didn't disappoint! The hotel was modern and very clean, and most of the staff were extremely warm and friendly. The room was spacious, the beds were comfortable (we had 2 queens for 2 people), and I especially appreciated the unlimited coffee they provided to our room, as... More 

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Marriottsville, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was nice and recently updated. That made it better but you could tell that the updating was done by people that didn't care about a quality job, it's like you could tell from the paint job that the update was done by the lowest bidder. Other than the $30 a night parking cost the hotel was in a... More 

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Thank you again for your review and we hope to host you again soon. – Jordan C. More 

Edinburgh, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel with great staff! Our Club level room was amazing and bed was huge! Very clean and modern. Access to Club Lounge was superb and the lovely Charles Manning provided outstanding customer service. The hotel also kindly extended our check out at 3pm which again was great. I would recommend this hotel to family and friends and would not... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Charles made such an impression and made your breakfast more enjoyable. I will make sure he is recognized for his outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C. More 

Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You can't beat the location and the price! And loved the modern decor. Staff was super friendly at checkin. The bathroom was so well appointed - small but efficient. So many nice design choices throughout the room and super comfy bed. We didn't visit the restaurant - so many options around Rittenhouse and SEVERAL vegan restaurants. Hip City Veg takeout... More 

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Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Thank you again for your review and we hope to host you again soon. – Jordan C. More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay here has and is amazing. Not only is the hotel amazing, clean, very sexy and luxurious.. the staff are just the cherry on top. Everyone from the deskmen and women to the room service ladies. My two most favorite ladies that we boned with and actually had a great time talking to were Sonestas very own Kimberly and... More 

Was this review helpful? Yes
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Guest, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordon Cooper More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed here during memorial weekend 2015. Considering the holiday weekend, we got a decent rate for what we thought was supposed to be a deluxe king city view room on the executive floor. Overall, the stay was fine but there weren't enough pleasantries to make me want to book again at this location. Here are some... More 

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Philadelphia, and for taking the time to write about your experience. Please know that I have alerted my Director of Housekeeping of your comments regarding the stained blanket and my Director of Front Office regarding your check-in experience so that we may continue to provide routine and... More 

Atco, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

All of the staff were extremely friendly and professional. Very welcoming from the time we arrived in Valet Parking, to checking in to the room, all the way to the staff taking care of us at the bar. This made our stay extremely enjoyable. Hotel was very nice, very clean. If you are looking to stay in any hotel in... More 

Was this review helpful? Yes
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Robert, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordon Cooper More 

Philadelphia
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel is located in a spot where it is easy to walk to most of what Philadelphia has to offer. Price was consistant with quality of the hotel. The only improvement that could be made would have been more sound proofing in the bathroom....I swear I heard my husband swallow in there!!! Clean modern and friendly staff.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Thank you again for your review and we hope to host you again soon. – Jordan C. More 

Philadelphia
1 review
4 of 5 stars Reviewed 1 week ago NEW

I had a great stay at the Sonesta in Philadelphia, PA. The staff was very pleasant and very nice and helpful. The room was very nice and relaxing. High end appliances and amenities and the beds were very comfortable. Definitely recommend the Sonesta as a great place to stay.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Leah, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordon Cooper More 

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