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All 82 Philadelphia hotels

Sonesta Hotel Philadelphia

3.5 of 5 Hotel   |   1800 Market Street, Philadelphia, PA 19103 (City Center West)
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Ranked #45 of 82 Hotels in Philadelphia
A recent review
5 of 5 stars reviewed 2 days ago
wolf5424 Wolverhampton, United Kingdom
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853 reviews from our community

Traveler rating
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    157
    69
    61
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152
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia
1 review
2 of 5 stars Reviewed 2 days ago NEW

Hotel charged me room fee plus $50 per day for incidentals until my company credit card could be authorized via fax (not email) and the hold is STILL on my card! ($750.00) In addition, they charge $42 a day to park, even if you aren't going to use your vehicle AT ALL! This hotel is NOT luxury, just average, so... More

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Wolverhampton, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an excellent hotel. Great location right in the city centre so an amazing range of restaurants bars and cafes to choose from and easy walking distance to all the famous sites. Rooms are extremely large and well-appointed with a range of facilities including a sofa. The rooms and hotel is clean and exceptionally well maintained. The staff are... More

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New York
Top Contributor
67 reviews 67 reviews
14 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel was totally fine, especially considering that I was travelling on business and it was about a block and a half from the office. My major problem with this hotel was the lobby. When I came down in the morning to meet a colleague, there was a crowd of people waiting for a tour bus they were all sitting... More

Review collected in partnership with Sonesta

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Mairead O, Thank you for staying at the Sonesta during your recent visit to Philadelphia.We do apologize that the time that you departed coincided with a tour groups departure that did cause the lobby to be a bit over crowded. We hope that you would still make Sonesta your #1 choice in Philadelphia and return to enjoy all of... More

Scranton
Top Contributor
70 reviews 70 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed alone in a room with two queen beds. Very comfortable. Nice desk and chair and a small sofa as well. In room safe, fridge, coffee maker and iron with board. Complimentary WiFi. Two real pluses: great lighting instead of the dim "mood" lighting in do many hotels, and excellent location for walking and public transport. Parking is valet... More

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear viageira, Thank you for the positive feedback. We're pleased that you enjoyed your stay at Sonesta Philadelphia. We hope to welcome you back soon. More

Worthing, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location, 5 minutes from 30th Street train station and 5 minutes from City Hall. The popular dining area of Rittenhouse Square and Walnut Street is right around the corner. To walk down to Independence Square takes about 20 minutes. The rooms are large and well furnished. It's great to gave a sofa in the... More

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Stephen W, Thank you for your candid review. Being located in downtown Philadelphia we're close to so many historical attractions, restaurants, and nightlife. We're pleased that you enjoyed your stay. Please come back and visit us again soon! More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed there for an event and from the time we pulled up till the time we checked in our luggage and staff were waiting to bring us up to the room and we didn't touch one piece of our Luggage they were the Nicest and Most Attentive Staff I have ever dealt with at a Hotel! The Concierge was... More

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Boohgey1, Thank you for sharing your positive experience! We're so pleased that you enjoyed your stay at Sonesta Philadelphia. Please come back and visit us again soon! More

Honolulu, Hawaii
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are much nicer since being renovated especially the outlets by the bedside. The front desk staff was not as friendly. The restaurant is much too be desired, no personality whatsoever. I miss the old Elephant and Castle which used to be the hotel restaurant. I stayed here twice and room service was horrible. The phone rang and rang... More

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Annette M, Thanks for your comments on both our newly renovated rooms and the food and beverage that you experienced on your recent stay. The hotel is currently seeking out a restaurant for the space that was vacated by the Elephant and Castle and expect that the new restaurant will provide you with the same some great food and... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This place is IT. Its classy and chic décor are sure to wow you! The staff is very friendly and easy going, making everything a pleasant experience. When inspecting our suite, it was spotless from top to bottom, ceiling to carpet. Cleanliness = A+ !!! The food is DELISH and the beds are comfortable. Great experience!

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Jennifer M, Thank you! We're so pleased to hear about your fantastic experience at Sonesta Philadelphia. Please come back and stay with us soon! More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The biggest mistake I made was not booking enough nights here! This hotel is recently renovated and the room my partner and I stayed in was basically brand new. Clean and in a good location I would recommend this hotel, I would also recommend Philadelphia as a whole. I had a great time there and was disappointed I didn't have... More

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Jouset V, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear JBarry92, Thank you for the positive feedback. We're pleased you enjoyed your stay at Sonesta and that you had a wonderful time exploring Philadelphia. We hope to welcome you back again soon. More

Gaithersburg, Maryland
Top Contributor
51 reviews 51 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night, while visiting the city. The hotel is conveniently located to attractions and restaurants. The hotel was recently rennovated, upscale contemporary design and quite lovely. The rooms are spacious, beautiful, beds very comfortable, high quality linen, quiet room and very clean. We did not have much of a view, looking at the office... More

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Jouset V, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear A M, Thank you for your recent review. We are pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon! More

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Additional Information about Sonesta Hotel Philadelphia

Address: 1800 Market Street, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Philadelphia 3.5*
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Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza

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