We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 83 Philadelphia hotels

Sonesta Hotel Philadelphia

3.5 of 5 Hotel   |   1800 Market Street, Philadelphia, PA 19103 (City Center West)
Hotel website
Hotel packages
Hotel amenities
Sonesta Hotel Philadelphia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Sonesta Hotel Philadelphia to your Saves list
Ranked #26 of 83 Hotels in Philadelphia
A recent review
5 of 5 stars reviewed yesterday
Robert M Old Bethpage, United States
Write a Review

140 reviews from our community

Traveler rating
    67
    50
    13
    5
    5
See reviews for
22
28
3
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (0)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (57)
All months
Old Bethpage, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This was our first experience with Sonesta. It was a great experience and make us consider it and other Sonesta properties for future trips. Hotel was very clean, recently updated with very nice décor as well as room accommodations. Complimentary internet, in room coffee maker and refrigerator very nice touches. Staff from the very beginning interaction with the Bellman greeted... More 

Was this review helpful? Yes
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a week on a business trip the room was huge and well appointed I would highly recommend this hotel coffee maker refrigerator lots of outlets. Easy check in. Conveniently located on market Street. Really comfortable bed and really good linens

Was this review helpful? Yes
London, United Kingdom
Top Contributor
294 reviews 294 reviews
220 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff great, welcoming helpful in both check in and out. Rooms nicely appointed but a little on the small side giving the impression that a lot was being squeezed into each space. The lobby cafe was great to have but the staff there not a patch on front desk staff and could have learnt a few things about service from... More 

Was this review helpful? Yes
DMV
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is great. It's nicely decorated, the staff is friendly and it's in a great neighborhood in the heart of the city. The room was exceptionally clean (and trust me, we did the test (the wipe in the inside of the toilet and lifted the mattress)), everything was neat and clean. There was not even a stray, random hair... More 

Was this review helpful? Yes
Philadelphia
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights recently and loved the hotel. Great location, staff was very helpful and friendly. The room was clean and comfortable and being newly renovated, it was stylish too. The only thing I wasn't too exited about was the ArtBar. The staff was great, the food wasn't impressive. Over all, we would definitely stay there again!

Review collected in partnership with Sonesta

Was this review helpful? Yes
Olrando
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The updated Sonesta Philadelphia is a welcome change from the previous flag. With a complete renovation, the public spaces and guest rooms are all appointed in a modern look and feel. Very clean, sleek, and polished. Wonderful service as well.

Review collected in partnership with Sonesta

Was this review helpful? Yes
UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Front desk were polite and helpful. Room was clean and, despite being next to lift, quiet. My only criticism was the bathroom which was small in all three dimensions. I am only 5'4". However, I could not help but kick the garbage can when I sat on the toilet; I could not stretch my legs in the sit-down bath; and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Carl from Engineering fixed my heat. I mentioned my sheets were dirty. He took a sheet to show the front desk personnel. He then returned and made my bed because housekeeping was gone for the evening. That is ABOVE AND BEYOND!!!! He volunteered to do it and we even had a laugh while he made my bed. Thank you, Carl.... More 

Was this review helpful? Yes
Frederick, Maryland
2 reviews
4 of 5 stars Reviewed 1 week ago

We were met with a very friendly and helpful front desk staffer, named Mattie. She was so accommodating and when she found out it was my birthday she went above and beyond to make our stay even better. She even sent up a sweet birthday note. How nice! Weldon the Bell Captain also made us feel very welcome and gave... More 

Was this review helpful? Yes
BeverlyB1, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Joettew2015, Thank you for taking the time share your feedback with us regarding your stay. We also appreciate you taking the time to recognize our team members for their efforts as well. We look forward to serving you again in the near future. Warm regards, Beverly Brunson More 

new york
Top Contributor
76 reviews 76 reviews
23 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

newly renovated. clean and friendly staff. beds and linens very comfortable! in-room thermostat easy to change. in-room coffee/tea, mini frig and safe. wifi worked well. good towels and shampoo/gel/conditioner fr in bath dispensers (eco-friendly! love it!) good water pressure. one negative is that hallway and neighbor noise more noticeable than i recall fr other hotel stays. not impossible and easy... More 

Was this review helpful? Yes
BeverlyB1, Front Office Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Gypsy41, Thank you for taking the time to share your feedback with us regarding your recent stay. We are delighted that our services and facilities met your expectations. we look forward to serving you again in the near future. Warm regards, Beverly Brunson More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sonesta Hotel Philadelphia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta Hotel Philadelphia

Address: 1800 Market Street, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Philadelphia 3.5*
Number of rooms: 445
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Cheap Tickets, Hotels.com, Sabre Hospitality Solutions, BookIt.com, Priceline, Despegar.com, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Sonesta Hotel Philadelphia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#17 Romantic Hotel in Philadelphia
#28 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia

371 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (15)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Other (9)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (286)
Viewed
Amenities (36)
Viewed
Club Junior King Suite (31)
Viewed
Club King City View Room (23)
Viewed
Deluxe Double Queen City View Room (24)
Viewed
Deluxe King City View Room (23)
Viewed
Junior King Suite (38)
Viewed
Pool (17)
Viewed
Presidential Suite (51)
Viewed
Restaurants and Bars (15)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
View from room (3)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (11)
Viewed
Dining (4)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay