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Sonesta Hotel Philadelphia

Certificate of Excellence
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1800 Market Street, Philadelphia, PA 19103
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1 room 1 guest
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Sonesta Hotel Philadelphia
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424 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • German first
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  • Russian first
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English first
  • All months
    (424)
  • Mar-May only
    (115)
  • Jun-Aug only
    (131)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (88)
All months
2 reviews
5 of 5 stars Reviewed yesterday NEW

We were there August 17 & 18, 2015. Hotel was immaculately clean, service was above and beyond, staff were so friendly and helpful. - Front desk, Valet parking, Concierge and Restaurant. We would definitely go back there again. Very pleasant stay and wonderful memories of the city of Philadelphia.

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Northport, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel is in a great location for a visit to Philly. The room was elegant and clean. I loved the amenities. What struck me most was the friendliness of the staff. Everyone I encountered was genuinely friendly and helpful.

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Howell, New Jersey
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I would like to tell you that I had a very good experience with the whole hotel and staff! My daughters held a bachelorette weekend in 2 suites there. They requested 2 adjoining rooms, and The Sonesta was very accommodating! (The girls were fairly quiet and were rowdy at the bars). I came there for about 2 hours to bring... More 

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London, Canada
Level Contributor
98 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very clean and well air conditioned hotel centrally located in philly. It has the most comfortable beds, clean showers and great AC. Our room did not have a do not disturb tag which meant the clank of the door each morning as housekeeping tried to enter. Parking was a real negative. $44, yes that's not a typo, so obviously... More 

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear irlundee, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time in our city and that the room, staff and amenities were to your liking. Thank you again for your review and we hope to host you again soon! - Jordan C. More 

st helens merseyside
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect Hotel and easy to get to everything. The room was beautiful and had everything we would need for a great holiday. The only critisem would be that the coffee maker only made one at a time and should be for 2 people as it was a double room. The staff were all lovely and there is even a pool... More 

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear 202sandra202, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your trip to Philadelphia and that the room, staff and amenities were to your liking. Thank you again for your review and we hope to host you again soon! - Jordan C. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms are very clean and comfortable. The staff was always available to help with anything. I would certainly stay here again and suggest you give them a try yourself. Overall a very pleasant stay.

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear Sted79, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you and your family enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again... More 

Philadelphia, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The first time I stayed here (June 2015) was for business. I stayed from a Friday-Sunday. The hotel room was clean and quiet. The overall location was perfect ( I was only 2 blocks from where I needed to be). Unfortunately, there was a power failure (first night)and someone decided to pull the fire alarm the second night (right around... More 

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear kws152, Thank you for your recent stay at the Sonesta Philadelphia. We appreciate your kind words and your understanding. Sometimes things are out of our control, but it's important that our guests always feel relaxed and at ease when they stay with us. We are so glad you returned so we can prove ourselves to you under normal circumstances... More 

Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The night staff and events coordinator were not up to par. We booked 11 rooms for our wedding party, and the procedures for payment were incorrectly stated in their contract. The rooms are small, no vent in the bathroom and the closest fits one thing. Considering this area in Philly, there's lots o other places to go! This hotel is... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear lizderias, Thank you for your recent stay at the Sonesta Philadelphia and Congratulations on your recent wedding! We were delighted to share this special time with you! We are sorry there was confusion regarding payment within your room block contract. Please contact me directly if you wish to discuss this issue further. Thank you again for your review. -... More 

Philadelphia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently traveled to Philadelphia. I stayed at the Sonesta Hotel on Market St. The hotel was very clean and staff was very courteous. I was there for eight days. With this being my first time spending any significant time in Philadelphia, I can't say that I could have expected a more pleasant experience. I contribute my experience largely to... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear RenaissanceMan65, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. We are confident you will enjoy your stay at our Miami property also! Thank you again... More 

Kingswinford, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently returned from a vacation in Philadelphia and stayed 7 nights at the Sonesta Hotel. Firstly the location is ideal if you're after something city central plus it is close to the Rittenhouse Square area which houses a no. of good restaurants & shops. The welcome upon arrival was warm and we were checked in quickly & efficiently. We booked... More 

Was this review helpful? Yes 2
Jordan C, General Manager at Sonesta Hotel Philadelphia, responded to this review

Dear MAG-2957, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again soon! - Jordan... More 

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