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Crowne Plaza Hotel Philadelphia Downtown

3.5 of 5
1800 Market Street, Philadelphia, PA 19103
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Crowne Plaza Hotel Philadelphia Downtown
Ranked #35 of 84 hotels in Philadelphia
4.0 of 5 stars 372 Reviews
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372 reviews from our community

What travelers say about this hotel
  • Very nice(6)
  • Great location(4)
  • Elephant Castle(3)
Traveler rating
    88
    143
    82
    26
    33
Only show reviews for Family (61) | Couples (80) | Business (126)
Date Rating
Astoria, New York
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW

My partner and I recently stayed here for 1 night on a quickie trip to Philly. The location and price were good which is why we chose the hotel. It did note on their website that sometime in June this hotel would no longer be a Crowne Plaza, so I anticipated that the hotel had not received any upgrading in... More

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See 2 more reviews by bklynhugh for Philadelphia
Long Beach, CA
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW

I stayed at the Crowne Plaza for a conference and was pleased but not particularly impressed. The hotel was clean, functional, and pleasant enough, but there was nothing particularly exciting about it ... i.e., no particular character. The rooms were small (as one would expect in a downtown hotel), but they were well-appointed and comfortable. The location, on the other... More

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Paris, France
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 16, 2012

Stayed there for graduation weekend. Predictably, hotel prices were steep so this felt overpriced. The hotel restaurant and breakfast are uninspired (greasy spoon), room is basic and the bathroom is tiny. Overall, in need of updating. Still, the location cannot be beat as you can walk to train station, Rittenhouse Square, get in a cab and get to most sights... More

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Bierland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 14, 2012

We only stayed there one night (family of four), but it was a good stay. The hotel is in a central location, the staff was helpful, the room was nice - no complaints. We had breakfast in the restaurant downstairs - great service and the meal was great. Travelers tip: parking was tricky, but the cheapest overnight parking we found... More

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Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 11, 2012

A no-nonsense lodging: clean, attractive, up-to-date, with an unintrusive, highly competent staff. The "preferred" affiliation program (free) gave a room upgrade. The square footage was still minimal, but I was on a high floor, corner room, with a window on one wall and half-window on the other. On the plus side, staff was responsive when I had requests, and the... More

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See 3 more reviews by le_valet_de_pique for Philadelphia
Alberta
Top Contributor
52 reviews 52 reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 9, 2012

We stayed two nights recently at the Crowne Plaza in downtown Philly. All I can really say is that it's a downtown hotel, well located. If you can get a good price here, by all means stay. The rooms are tired, furniture old, no flat-screen TVs. It seems they invested all their space in hallways: the toilet-tub part of the... More

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See 4 more reviews by DLCAlberta for Philadelphia
South Windsor, Connecticut
2 reviews
5 of 5 stars Reviewed May 7, 2012

Overall, from start to finish, our experience at this hotel was fabulous. Easy, polite, and friendly check-in; questions answered with smiles and sincerity; accommodations sparkling clean and comfortable; hotel offerings excellent (restaurant and exercise room). The Concierge (Fran Nachman) was outstanding in her assistance in procuring tickets to the art museum, as well as with directions and a wonderful recommendation... More

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GMPhilly, General Manager at Crowne Plaza Hotel Philadelphia Downtown, responded to this review
May 11, 2012

It was our pleasure to serve you while you stayed with us. We’re sharing your kind comments with our team. Thank you! More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed May 3, 2012

Every member of the staff that we dealt with in our 4 days in Phili. were extremely helpful. The restaurant had good dinners with helpful and friendly staff. And the deli coffee shop off the lobby was especially friendly and had a good selection with good prices. The chamber maid that did our room was one of the best I've... More

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GMPhilly, General Manager at Crowne Plaza Hotel Philadelphia Downtown, responded to this review
May 11, 2012

Thank you for your review. Your insights regarding our helpful staff, centralized location and our commitment to Green Initiative made our day. We are absolutely delighted that your assessment resonates with pass guests’ comments; it shows we are making the grade. Do visit us again. More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 3, 2012

When I checked it, I thought I was in the 70s. The hotel was clean enough, but in big need of renovations. The Sheraton and Embassy Suites nearby are more modern, and a better value.

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Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 2, 2012 via mobile

I found this hotel To be in a perfect location and a beautiful Property. My room was spotless as. Was the entire hotel. The only thing I did not like was the noise from the staff. The carts going up and down the halls are Loud but not as loud as the housekeeping staff they started yelling and talking very... More

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GMPhilly, General Manager at Crowne Plaza Hotel Philadelphia Downtown, responded to this review
May 11, 2012

Dear Guest: As we began reading your review--we blushed. It is flattering that you rave about our hotel--we’re in an ideal location, it’s a beautiful property, we’re clean and spotless--awesome stuff. Then we learned that noise from our staff disturbed you. How disappointing. Let me reassure you that your incidence was isolated. In the future, please contact our manager on... More

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Additional Information about Crowne Plaza Hotel Philadelphia Downtown

  • Crowne Plaza Philadelphia
  • Philadelphia Crowne Plaza
Address: 1800 Market Street, Philadelphia, PA 19103
Price Range: $$

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Crowne Plaza Hotel Philadelphia Downtown
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