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Sofitel Philadelphia Hotel

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120 South 17th Street, (City Center West), Philadelphia, PA 19103
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Sofitel Philadelphia Hotel
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2,404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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1 review
5 of 5 stars Reviewed yesterday NEW

This was our second time staying at the Philadelphia Sofitel. Just as great as the first. Perfect location, easy access to all public transportation. After full days at a 3 day music festival, the Sofitel's bed was exactly what was needed to rest & ready for the next day. Staff were friendly & very accommodating.

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Kensington, Maryland
Level Contributor
62 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have spent time at the Sofitel Philadelphia multiple times over the years both for business and pleasure. The location can't be beat. It is close to Rittenhouse Square and all the restaurants and shopping of downtown Philadelphia. While I have not stayed at either of the Klimpton hotels, I have stayed at many of the other downtown Philadelphia Hotels... More 

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Philadelphia, Pennsylvania
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My fiancé and I just spent an amazing weekend at the Sofitel Philadelphia! We chose this hotel because it is centrally located with many fantastic restaurants and shopping just outside the door. It's in a very safe neighborhood, and we weren't uncomfortable walking back at night after going out for late night drinks. But we will return to this hotel... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear tippy0412, It was an absolute pleasure reading your wonderful review! I am so happy that you, your fiance, and your furry family member enjoyed all aspects of your stay. We definitely are not just pet friendly, but pet welcoming as we know how important these members of the family are! I was very glad to hear that you enjoyed... More 

Burlington, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our 7th trip to the Sofitel, and all previous trips were excellent. This trip did not live up to expectations. We arrived after 4 p.m. and the room was not ready so we had to wait half an hour, the T.V. did not work, we had to call down for the mini bar key because it was locked,... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear izzydrew, Thank you for taking time to review your recent stay with us. We greatly value your comments as they assist us in continually making enhancements to our hotel and service. I was very disappointed to hear of your experience as this is not our standard. I have shared your comments with our team to ensure we maintain our... More 

Level Contributor
25 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Typical of Sofitel hotels, this hotel is well-run, very clean and well-located just off Walnut Street and only a five minute stroll from Rittenhouse Square. The building itself is beautiful, having served previously as the stock exchange.

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour N C, Thank you for your excellent review! I am absolutely delighted that you had such a pleasant stay with us and enjoyed our great Rittenhouse Square location and especially our hotel's history as Philadelphia's original stock exchange building. We would love to welcome you and your family back again to Sofitel Philadelphia to enjoy more of our wonderful,... More 

NJ
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for two nights. They went out of their way to be nice, personable and helpful. Up graded us, nice large suite with clean large bathroom with good toiletries. Excellent breakfast and bar. Superb service. Location of place very good and can work down to most sites.

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Marcobatuta, Thank you for your wonderful review. I am delighted that you enjoyed your upgraded suite and our large bathrooms with Lanvin toiletries. I was also happy to hear that you enjoyed our breakfast in Chez Colette and Liberte Lounge as well and had the opportunity to explore our great location with all of Philadelphia's main attractions right outside... More 

New York City, New York
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Philadelphia for a friend's birthday and all stayed at Sofitel. Great choice due to location near Alma de Cuba - great restaurant and location of our party - and proximity to shopping district and Rittenhouse Square. The team here was extremely friendly and helpful. The French touch adds to the positive experience. Rooms are spacious and nicely decorated.... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher ZenaRd, Thank you for choosing Sofitel to celebrate your friend's birthday with! We love being a part of special occasions and are so glad that we were able to make your experience memorable. I am delighted that you enjoyed our spacious rooms, French culture, and especially our great downtown location with so much to offer right outside our doors... More 

Hinsdale, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I spent a night at this inner city hotel this week. Exceeded expectations. Comparable, or better, than any Ritz or Four Seasons. Terrific facility, staff, and food. Surprisingly easy to reach off the interstate system. Our server for breakfast, Miguil, was especially outstanding. The restaurant served a delicious and lovely breakfast. Too bad this beautiful room is... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Dudley H, Thank you for your wonderful review! It is an honor to be compared and even named better than other hotels that are five stars as we are a four star hotel. We do however, always strive to provide five star service. I was absolutely delighted that we exceeded your expectations and that our ambassadors created such a... More 

London, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay at this hotel when on business. The customer service is consistently attentive; smiley, welcoming bellmen & concierge, efficient & pleasant receptionists, bar tenders are friendly without being intrusive, breakfast staff in the restaurant know just when you need that cup refill.. The rooms are spacious with superior French amenities, big bathrooms and comfortable beds too. It is... More 

Was this review helpful? Yes
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Adventure1976, Thank you for being such a loyal guest of Sofitel Philadelphia! I was delighted to hear that our ambassadors continue to provided such memorable experiences and that we are the perfect hotel for a quiet night's sleep. We are also very glad that you enjoy our Lanvin bath amenities and especially our excellent downtown location with everything all... More 

Crete, Illinois
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Right out of the gate the staff is warm and welcoming, starting with the valet staff and doorman all the way through to the housekeeping staff (and of course everyone in between). Every morning as I left for work, I was greeted by the valet staff wishing me a wonderful day. The lobby sets a high expectation for what's to... More 

Was this review helpful? Yes
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Maureen1771, Thank you for choosing Sofitel for your recent business trip to Philadelphia. I am always so happy to hear when our ambassadors truly make our guests stays memorable. I was also very glad that you had the opportunity to explore our great location with so much to offer right outside our doors all within walking distance. I hope... More 

Hotel Review Summarization

What travelers say

  • Room service(15)
  • Very nice(13)
  • Rittenhouse square(12)
  • Great location(11)
  • Junior suite(9)
  • Very good(8)
  • Valet parking(8)
  • Flat screen TV(3)
  • Nice touch(3)
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