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Sofitel Philadelphia Hotel

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120 South 17th Street, (City Center West), Philadelphia, PA 19103
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What travelers say:
Room service
(16)
Very nice
(14)
Rittenhouse square
(13)
Sofitel Philadelphia Hotel
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Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
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2,249 reviews from our community

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    657
    134
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    36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
34 reviews 34 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband, 6 year old and 8 month old visited Philly for the first time this past weekend. What delightful city! Our stay was enhanced greatly by the superb Sofitel Philadelphia which was PERFECTION in every way - the location, the room, the impeccable decor and the gracious and warm staff.

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour RedGray24, Thank you for choosing Sofitel for you and your family’s first trip to Philadelphia! I was absolutely delighted that you enjoyed our wonderful city so much as well as our hotel. We are fortunate to be in a great location right within walking distance to all of the top attractions, and I am especially pleased that our ambassadors... More 

New York City, New York
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A nice clean hotel. A very polite staff. A very good breakfast. 15 minute walk from many Philadelphia attractions, including the wonderful Barnes Foundation, Rodin Museum, and Philadelphia Museum of Art, as well as many historical sites.

Review collected in partnership with this hotel

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Mikhail D, I was so pleased to hear that you enjoyed your stay with us from our breakfast in Chez Colette to our great location with all of Philadelphia’s top attractions all within walking distance. I am always so pleased when our guests have the opportunity to take advantage of visiting some of our city’s superb museums. If you... More 

Washington, DC
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife was able to get me a transfer over to this hotel after an unhappy stay at the nearby Sheraton. The rooms are lavishly decorated, and well equipped. The bed and all the furniture is very comfortable. I found the room desk and especially nice place to work. There is a nice Kerurig coffee machine, a very nicely laid... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Bsch, I am so pleased to hear that your wife assisted with transferring you over to us after your unhappy stay elsewhere and that we were able to provide you with the delightful experience you were looking for and that you especially enjoyed our exclusively designed So-Bed, Keurig coffee machine, work desk in your room, and overall décor of... More 

West Chester, Pennsylvania
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sofitel Philadelphia provides excellent service and accommodations with supremely comfortable beds and well designed upscale sleeping rooms and bathrooms. The bar with its corner window on 17th and Sansom street was great as we continued my wife's birthday celebration. The bar staff even came up with a cake and candles.

Review collected in partnership with this hotel

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Randy A, I am so glad that we were able to be a part of your wife’s birthday celebration and that you enjoyed our exclusive So-Beds and the great atmosphere of our Liberte Lounge. I am so pleased that our ambassadors provided you with such a memorable experience and we hope to welcome you and your wife back again... More 

Philadelphia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a great rate on this hotel for my husbands birthday, which is why I booked it as opposed to the kimpton across the street. I found the hotel to have some wonderful features: staff were very friendly, rooms very super quiet (seriously it is in a busy spot and no noise even from other rooms), and check in... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher BethyB22, I am delighted that we were able to be a part of your husband’s birthday celebration, and that you enjoyed our extra quiet rooms and that our ambassadors were able to provide you with the memorable experience that we always strive for. We certainly understand that our beds are not preferable to all of our guests, and we... More 

New York City, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

When my family visits us in NYC, they normally stay at the Sofitel, so we were familiar with the brand (which is one reason we picked this hotel in the first place). It didn't disappoint! The customer service is phenomenal. It is some of the best we have experienced. The staff go beyond courteous; they are friendly, attentive, engaging, and... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour ERNewYorker, Thank you for being such a loyal guest of Sofitel and choosing us as your go to hotel while in Philadelphia. I am always so pleased when I hear that our ambassadors continue to provide memorable experiences for our guests, and I am delighted that you had the opportunity to explore our great Rittenhouse Square location with all... More 

Chesterland, Ohio
Top Contributor
333 reviews 333 reviews
64 hotel reviews
272 helpful votes 272 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sofitel Philadelphia is a very nice luxury hotel well-located in downtown Philadelphia. It is central many businesses and maybe a 15 minute walk from many Philadelphia attractions, including the wonderful Barnes Foundation, Rodin Museum, and Philadelphia Museum of Art, as well as many historical sites. The service is friendly and efficient. I arrived earlier than expected. They had a... More 

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Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher ElaineAndGreg, Thank you for sharing your detailed review of your recent business trip to Philadelphia. I was very glad to hear that we were able to accommodate and early check in for you and that you also were able to enjoy some of the great attractions we have right outside our doors during your stay. We truly have an... More 

Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

Whenever I'm in Philadelphia for business, this is where I want to stay. It is always in great shape, clean and quiet. The rooms are stylish (love the new white chairs) if a little on the small side. And Nordstrom's Rack is right next door. How can you go wrong?!

Review collected in partnership with this hotel

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Glen Mills, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly and attentive staff. It should be made clear at check -in. That the beds don't have a top sheet and this needs to be requested if desired. By the way are the bed covers cleaned between guests?

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1 review
5 of 5 stars Reviewed 1 week ago

This is my second time staying at Sofitel. Its a nice hotel with beautiful rooms and good food and services. But whats truly exceptional is the people. Without exception they are all engaged, friendly, eager. You know the type:That stand-out employee that a company is lucky to have one of. Somehow Sofitel found a full staff of that quality.

Review collected in partnership with this hotel

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Hotel Review Summarization

What travelers say

  • Room service(16)
  • Very nice(14)
  • Rittenhouse square(13)
  • Great location(11)
  • Junior suite(9)
  • Very good(8)
  • Valet parking(8)
  • Flat screen TV(3)
  • Most comfortable(3)
  • Nice touch(3)
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