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Sofitel Philadelphia Hotel

4.0 of 5 120 South 17th Street, (City Center West), Philadelphia, PA 19103
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Sofitel Philadelphia Hotel
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Sofitel Philadelphia Hotel
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1,910 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bacolod, Philippines
Top Contributor
76 reviews 76 reviews
76 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed yesterday NEW

I give this property a 4 and 3/4 stars. Who would expect that this used to be the stock exchange building? It has been transformed into a combination of traditional charm and contemporary chic. If you are already impressed with the safari art exhibit of Marianne Maury-Kaufmann in the lobby, wait till you get to your room. There are 3... More

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Rio de Janeiro, RJ
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Me and my wife arrived today from Philadelphia. Our travel agent recommended this hotel and let me tell you all: she was absolutely right. One of the best hotels I´ve ever been to. It is a Luxury hotel indeed. And I don´t think I´ve ever seen a more friendly staff. The rooms are fantastic, the location is outsandig (right in... More

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Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel rooms need to be renovated but the service is so good. Had a chance to talk to the manager who is the nicest guy. Would stay here again because of the service and attentions. But they need to upgrade the rooms to the level expected of Sofitel.

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New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at the Sofitel in Philadelphia almost once a month this year and it exceeds our expectations each time. The staff is welcoming, helpful, always responsive and friendly. The rooms are very clean, with comfortable beds, great amenities - very quiet and very spacious especially for a city hotel. It has the feel of both a classic and... More

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Grand Haven, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Such a lovely spot in the middle of the city - walking distance to everything you'd love to see and the staff is stellar. Traveling often for business offers insight into what truly good customer service is. Here, business travelers are treated as well as penthouse suite guests - I felt special. That's not a feeling I often receive as... More

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Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear sunchasergirl, Thank you for choosing Sofitel Philadelphia for your recent business trip! We have many business travelers that we cater to and always enjoy doing our best to make them feel special. I am so glad that you had the opportunity to explore our great downtown location as well as enjoy our lobby bar, Liberte. We eagerly await your... More

Langhorne, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went to a wedding and stayed overnight and had a great time. The wedding staff was great. They were on top of everything and courteous all night long. The room we stayed in was clean and a decent size. We could not hear noise from neighboring rooms, so we got a great nights sleep. The bed was comfortable and... More

Review collected in partnership with this hotel

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Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Krista R, Thank you for your great review! I am so glad that our ambassadors made the wedding you attended memorable, and that you enjoyed our rooms and uniquely designed So-Beds. We would love to welcome you back again for another great stay. Warm Regards, Vincent More

1 review
5 of 5 stars Reviewed 1 week ago NEW

I came for a business trip and it turned out really great. The location is very superb. The people at the counter, concierge and the staff at the valet are very attentive and very helpful. They gave me the best advice in the hood. The room is just really cozy and very quiete. I would definitely recommend Sofitel hotel in... More

Review collected in partnership with this hotel

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Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher dandelion1219, I am delighted that you had such a great stay with us during your recent business trip! I was very glad to hear that our rooms provided a cozy and quiet refuge and that our ambassadors gave good advice as to where to go in our excellent location with all it has to offer. We eagerly await your... More

Fountain Valley, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

I came for a conference and would have stayed for vacation. The staff is delightful, the rooms are clean, large, and decorated beautifully. The bathroom was like a mini spa. A not so hidden gem. I would definitely recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Dawn D, I was absolutely delighted to hear that we were able to provide such an enjoyable stay during your conference. I am so glad that our ambassadors made your stay memorable and that our bathrooms provided a spa like experience. We would love to have you back again weather for a conference or a vacation. Warm Regards, Vincent More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at the Sofitel Philadelphia with my two children. The service level at this hotel is beyond compare. The check in was efficient & pleasant. The bellman was friendly. I had left my glasses & cell phone in my car & the valet cheerfully retrieved my forgotten items & handed me his phone to use as a flashlight... More

Was this review helpful? Yes 1
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour NYirishgal, I am so pleased that you and your family enjoyed your recent trip to Sofitel Philadelphia and that our ambassadors were able to make your stay so memorable. We are truly fortunate to be in such an excellent location in the city and am so glad that you were able to take advantage of all there is to... More

Jackson, New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I always choose this hotel when we want some time together away from the rest of the world! We love the atmosphere and spacious rooms. The service is impeccable and we love the lounge at night looking onto the streets of Philly. We love the location the most! This hotel is in walking distance of our favorite... More

Was this review helpful? Yes 3
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Deborah R, It is a privilege to be your choice place to come to for a getaway with your husband. I am so glad that you enjoy our lounge in the evenings and especially hope that you have had the opportunity to see our candle lighting ritual that we each evening at dusk in the lobby. We eagerly await... More

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Hotel Summarization (Beta)

What travelers say

  • Rittenhouse square(26)
  • Very nice(25)
  • Room service(25)
  • Great location(24)
  • Junior suite(22)
  • Valet parking(13)
  • Most comfortable(10)
  • Very good(8)
  • Flat screen TV(4)
  • Will definitely stay(3)

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

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