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Sofitel Philadelphia Hotel

4.0 of 5 120 South 17th Street, (City Center West), Philadelphia, PA 19103
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#10 of 82 Hotels in Philadelphia
1,852 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
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Sofitel Philadelphia Hotel
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1,852 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

I travel to Philadelphia about 2x a month for business and I generally always stay at the Sofitel. I feel so spoiled there. Every member of the staff makes an effort to make you feel welcomed. The rooms are very nice and I really appreciate the robes and the shower (real glasses in tile shower). The beds are hire comfortable... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Rittenhouse Sq proximity is perfect and the quality and cleanliness of furnishings very impressive, especially the amazing bedding and bath ammenities. The staff is incredible and totally dedicated to customer satisfaction and to make my stay even more enjoyable I was upgraded to a much appreciated suite. If you are headed to Philadelphia, Mpls, NY or Paris Sofitel is... More

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Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

As a preferred member of the Accor Club (group that owns Sofitel), I receive French macaroons in my room on check-in. I must say these are AMAZING! Actually something to look forward to when checking in, which is usually for business travel. This time I was up for a business trip and it was a colleagues birthday and of course... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

When my boyfriend and I made the last minute decision to stay in Philly for the weekend, we needed to book a room with only a day's notice. The staff was so helpful on the phone, finding a room that was affordable, and processing it quickly. We used the valet parking option, and the service was quick. The room itself... More

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Philadelphia, Pennsylvania
Top Contributor
62 reviews 62 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Went to a wedding in Philly (we live in the suburbs) so we decided to spend the night in town afterwards. Chose the hotel since it was close to the wedding. Had a Prestige suite and we were very impressed with the layout and decor. There is a sitting room with sofa bed separated from the bedroom by doors. Bathroom... More

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Malvern, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I've stayed here multiple times--even as a Philly suburb resident. The organizations I work tend to like this hotel and I can see why. The rooms are spotless, modern and stylish. I've stayed on just about every side of the building and each side has a good view of this fantastic city.

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel had lovely rooms, a nice clean gym, a great location and friendly staff. The only, and BIG problem was that the entire hotel (lobby, elevator, hallways, rooms, even the gym) was pumped full of a flowery perfume fragrance that was so strong it triggered my migraines. Yikes. Overkill. Get rid of the fragrance and the hotel is fabulous.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great staff. Very nice rooms & bathrooms, could use a little touch up. Very comfortable bedding. Parking cost was reasonable. Great bar, but drinks are very ex pensive. Great location, close to everything. Definitely recommend.

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New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We reserved a king size bed. I have a confirmation email stating that we requested and would get a king size bed. However, when we checked in we were given two queens. I called to inquire about switching and was told that all rooms with king size beds were already taken. I'm still unclear how if i reserve a room... More

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Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear knishknish, Thank you for taking the time to review your stay with us. Your comments assist us in continuing to make changes and enhance our service. I am dissapointed to hear that we did not provide the experience you expeted, especially since we strive to go above and beyond to grant guests requests whenever possible. We look forward to... More

Washington, DC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are nice and comfortable. The room was spacious compared to rooms at other hotels in the area. Only disappointment was the concierge. He seemed quite busy, appeared keen on helping us, but forgot about us and failed to comp our drinks at the bar, as he had offered to do while we waited. Anyway, the bar's specialty cocktails... More

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Hotel Summarization (Beta)

What travelers say

  • Rittenhouse square(26)
  • Very nice(25)
  • Room service(25)
  • Great location(24)
  • Junior suite(22)
  • Valet parking(13)
  • Most comfortable(10)
  • Very good(8)
  • Flat screen TV(4)
  • Front desk staff(3)

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Reservation Options:
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

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