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Sofitel Philadelphia Hotel

4.5 of 5 120 South 17th Street, (City Center West), Philadelphia, PA 19103
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Sofitel Philadelphia Hotel
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Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
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2,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Courbevoie, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very well located closed to rittenhouse square, the concierge is very efficient. A little old fashioned but very comfortable. Was in a suite, well equipped. Very quiet. Asked for an in room dinner, was very good. I recommend

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Nathalie G, Thank you for choosing Sofitel for your recent business trip to Philadephia. I am so pleased that you enjoyed our Rittenhouse Square location, our dinner in Room Service, and that our concierge provided a memorable experience for you. We would love to welcome you back again to Sofitel Philadelphia soon and would encourage you to try dinner... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is gorgeous, the room was beautiful and very comfortable. Esthetically one of the best hotels I've ever stayed in. The Valet was a bit pricey but I didn't feel like finding a parking spot in downtown Philly so I paid. However, there is no excuse for the room service. We ordered a chicken quesadilla, and french fries... My... More 

Was this review helpful? Yes
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear HisBrownee, Thank you for your 5 star review. I am delighted that you found our rooms comfortable and esthetically one of the best hotels you’ve stayed in. I was disappointed to hear of your room service experience especially since that is not our standard. I will definitely share your comments with our team to assist in consistently providing the... More 

Punta Cana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is on a perfect location to the night life and the main shopping streets of Philadelphia. However, It is a 10 min walk to old city. Overall it a very nice hotel for a city full of old buildings.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Alex G, I was so pleased to hear that you enjoyed our central location with shopping, nightlife, and the historic district all within walking distance. We would love to welcome you back again soon to enjoy more of what our wonderful city has to offer such as great restaurants, museums, and theaters also all right outside our doors. Warm... More 

Newark, Delaware, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The dedication and commitment of the staff was evident as soon as I pulled into valet parking. We were greeted by the valet staff as well as the door man. The front desk staff was welcoming and efficiently checked us in. The feel of the lobby was warm and inviting. We loved our room, it was very clean, the bed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Barry W, It was a pleasure reading your review and hearing what a pleasant time you had with us while visiting to see the musical Motown. I was absolutely delighted that you enjoyed such a good night’s sleep in our So-Bed and especially that our ambassadors made your experience so memorable. We eagerly await your next visit to Sofitel... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

It was a company sales kick off, stayed for 4 nights, overall experience was execellent from hotel reception to checkout. Hotel. Location is near to shopping malls and market street, food and gym is good. Staff very friendly.

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear nsrprash, Thank you for choosing Sofitel Philadelphia for your recent business trip. I was so glad to hear that enjoyed your entire experience from our convenient location, French inspired cuisine, fitness center, and most importantly that our ambassadors provided friendly service that made your stay memorable. Merci, Angela More 

New York City, NY
Top Contributor
333 reviews 333 reviews
56 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sofitel Philadelphia has great service from front door to front desk. Staff are friendly, efficient, and even at busy times, seem quite adept at catering to various needs and this holiday weekend was no exception. My husband and I were checked in and in our room within 10 minutes of arriving. Staff were helpful with directions, suggestions, newspapers, umbrellas,... More 

Was this review helpful? Yes
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear STYLEONTHEGO, Thank you for taking time to share you detailed review of your recent stay with us. Top service has always been one of our biggest goals and I was so pleased to hear that our ambassadors provided you with the memorable experience we strive for. We are continually making enhancements to our hotel and you comments were very... More 

Doylestown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Sofitel is, by far, the best hotel in the city! Every employee is courteous & goes out of their way to make your stay memorable. Oh - the bedding!! Luxurious!! Makes you want to stay in bed all day!!!! The location is perfect as well! Definitely our Go To in Philly!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Michele L, Thank you for such a wonderful review and for naming us the best hotel in the city! It was delightful to hear that you enjoy everything from our downtown location to our amenities such as our exclusively designed So-Beds, and especially that our ambassadors create memorable experiences whenever you are with us. Please feel free to explore... More 

Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This recent stay with my husband was one of many, though the first in sometime, as I'm in the city less often than before. Everything about the experience pleased, from the warm welcome by alert & intelligent reception staff; the elegant & comfortable room; an excellent dinner in the bar; & the location's encouragement to explore the area around Rittenhouse... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Voyageur52, Welcome back to Philadelphia and Sofitel! I was very pleased that we had you back with us again and that you enjoyed everything of your experience from the décor and comfort of our rooms, dinner in Liberte which is French inspired, and most of all that our ambassadors continue to provide the warm memorable service that we strive... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was Fabulous at Sofitel. Hector (front desk), welcomed us with a smile and his hospitality was consistent during my entire stay. The location was safe and perfect. I had 2 suites to entertain my nieces and nephews visiting from Cali - and they enjoyed the spacious and "luxury accommodation", especially the Hermes toiletries and special amenities. Shopping and lots... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Mae B, Thank you for your wonderful review! I am always proud to hear when our ambassadors create such a memorable impression on our guests’ stays. Being located in Rittenhouse Square, we are in one of the safest locations of the city which I know is always important while traveling, especially since there is so much right outside our... More 

Hamilton, Bermuda
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon checking in we were greeted by very friendly and helpful staff. On top of that we were upgraded to a junior suite. The hotel is nice and central and the perfect spot to walk to all the tourist attractions! Concierge was quite knowledgeable, friendly and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour rix123, It is a wonderful compliment to be named a home away from home! I am so pleased that our ambassadors provided such a warm environment and memorable experience. It was also wonderful to hear that you had the opportunity to explore our great downtown location with everything right outside our doors from the world renowned Barnes Foundation, to... More 

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Hotel Summarization (Beta)

What travelers say

  • Rittenhouse square(21)
  • Very nice(21)
  • Great location(20)
  • Room service(19)
  • Junior suite(17)
  • Valet parking(11)
  • Very good(8)
  • Most comfortable(8)
  • Flat screen TV(4)
  • Front desk staff(3)

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Philadelphia Hotel 4.5*
Number of rooms: 306
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Business Hotel in Philadelphia
#9 Family Hotel in Philadelphia

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