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The Ritz-Carlton, Philadelphia

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10 Avenue of the Arts, Philadelphia, PA 19102
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Two Nights in the City
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1 room 1 guest
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The Ritz-Carlton, Philadelphia
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874 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Monica, California
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here recently. Staff at check in were friendly and welcoming. Rooms are a decent size and bed was pretty comfortable. Didn't use the restaurant for dinner but did for breakfast. Decent service and good food. Overall a good experience and will book here again.

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New York City, New York
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

Nice location. We went to a white coat ceremony at the University and the hotel is located 5 minutes away in taxi. We received excellent service. The concierge made reservations for us at a very nice restaurant at walking distance from the hotel. Our room had a view to City Hall.

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Hoboken
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I am an american express centurion member and checked in late on Mon Aug 24 after seeing the Mets game in Philly. First problem is whether or not it is the city of Philly or the hotel it is impossible to locate the hotel as the signage is terrible. Most, of the staff are very friendly ansd a pleasure to... More 

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UAE
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We (daughter and myself) were in Philadelphia for a friend's engagement and also on our way to NY. The hotel provides superb service. We had a room overlooking the Town Hall. The location also was excellent. Also we had a concierge who somehow identified us as coming from Dubai. Dont ask me how!! Overall wonderful stay. However we had a... More 

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bel air, Maryland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Excited to finally get together for a girl friend weekend, a stay at the Philadelphia Ritz Carlton sounded like a perfect treat. They had several deals for the summer. We booked a Impressionist tickets/$50 food credit deal. I booked the room several weeks in advance, reserving a double/double room. My bestie arrived before me and was told the room was... More 

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United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a fabulous location...right in the center of the city next to the William Penn Statue! Super location for anything you would want to do in Philadelphia. The building is absolutely grand!!! We attended a wedding there recently , and we were amazed at the attention given to all the details. The valet parking was one of the best we've... More 

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Vienna, Austria
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

We stayed 1 night in the Ritz Carlton. During the night we could not sleep, because infront of our room, some persons, may be drunken, were terrible noisy, this happend several times during the night... In the morning we received the "express check out" invoice, a dinner of $ 80 was charged. After complaint the desk manager withdraw it. Check... More 

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Seymour, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The building is a beautiful historic structure and has a beautiful lobby, however, the rooms' interiors are average. They are supposed to refurbish this year. The reservation clerk who answered the phone was not very friendly but the one in the lobby, named Clare was very accommodating and friendly. The sink faucets do not work properly. The room did not... More 

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Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

Dear eloisa b, thank you for sharing your comments on your TripAdvisor page, with regards to your recent stay; thank you for being our guest. It is through feedback that we are able to improve upon your service commitment to you. Your comments have been shared with our senior leaders to ensure we are continuously improving and innovation the luxury... More 

Lighthouse Point, Florida
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Travel here from time to time on business. Love the history and character of the hotel. Older property that does not feel old. Great service, fun bar area and the location in the city center area can't be beat. Highly recommended if you need to be in Central Philadelphia.

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Marshfield, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

I travel with my daughter and granddaughter every 3 months for my granddaughters medical care at a local hospital. The staff at the Ritz-Carlton was more than accommodating when we arrived early for our reservation. The concierge Mark recommended and made a reservation for us at a restaurant that we all loved. we have stayed at several hotels on our... More 

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