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The Ritz-Carlton, Philadelphia

5.0 of 5 10 Avenue of the Arts, Philadelphia, PA 19102
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The Ritz-Carlton, Philadelphia
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The Ritz-Carlton, Philadelphia
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697 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cornelius, North Carolina
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed here while on business. Property is very centrally located to downtown and provides good access to many of the historical sites. Hotel is "old-style", but well maintained and clean. Staff was very friendly and helpful. The lobby has high ceilings and is quite striking, but the bar/lounge area resonates because of it and feeld a bit cold. Satff was... More

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Maidstone, United Kingdom
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was chosen for me and it turned out to be a very good choice. I was on business and needed to be close to the convention centre as well as downtown areas. This was the perfect location, bang slap next to the beautiful City Hall. Good welcome and everything I needed for a successful business event. Nice large... More

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Top Contributor
157 reviews 157 reviews
43 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are very good here and very accommodating. Except the housekeeping was lacking in some parts. We returned late one day and the room had not been serviced and not enough towels and amenities left on another day. However the staff on check-in gave us a complimentary drink on arrival as our room was not quite ready and also... More

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DC, Beirut
Top Contributor
55 reviews 55 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a 3 night stay. The hotel is centrally located by all the restaurants, shopping and convention center. The convention center is about 2 blocks away so it was convenient. The Lobby is one of a kind it use to be a Bank. We had room 1801 which had a great view of city hall. The room... More

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Mount Dora, Florida
Top Contributor
114 reviews 114 reviews
59 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel grounds are beautiful. Great historic building. Impressive lobby. Check in was very nice. She was very informative about what t do around. Room was ok. View was breathtaking to city hall. I have to say every employee was very nice, friendly and helpful. Club level was small. Not enough seating at times( which is the first time I... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I had a incredible time in Philadelphia. The Ritz made it a true pleasure. Great service and very friendly! We would highly recommend it to anyone. A must in town.I can't say enough about the wonderful staff.

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Columbia SC
Top Contributor
77 reviews 77 reviews
62 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Some positive aspects of this property include the bathrooms in the room -- very spacious, clean, beautiful (with lots of marble), etc. and the gym, which is also very clean and has a decent amount of equipment. Of course, the customer service is always a high point at the Ritz. A housekeeping employee who came in to check on the... More

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Top Contributor
76 reviews 76 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff gives you the real Ritz Carlton experience, beginning at the curb from the cab. I must give a special shout out to the shoe shine guy. This former Marine appreciates a good shine on Guccis before a meeting and this guy is awesome. The gym is OK and mostly focussed on cardio machines. There is lots of cable... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I initially wanted to cancel this reservation but decided to stay with it. Glad I did. Although the cost was a little pricey, it was worth every dollar spent! The location was ok. Pulling into valet area gets a little congested. But, the entire staff, from the curb to the room, was amazing!! The best customer service that I have... More

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Geneva, Switzerland
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived at The Ritz-Carlton Philadelphia and Reggie was there to open my door, and had a great a great smile welcoming me at The hotel. Escorted me to the front desk where Esther took over. The check-in was seamless. Got to the room which was perfectly clean. Enjoyed the bar with a nice Block Nine and some ribs, served... More

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Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia

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