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The Ritz-Carlton, Philadelphia

5.0 of 5 10 Avenue of the Arts, Philadelphia, PA 19102
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The Ritz-Carlton, Philadelphia
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The Ritz-Carlton, Philadelphia
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735 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed here for 2 nights. Hotel is beautiful but rooms a little outdated and furniture needs replacing. However, compared to the outstanding staff and service, the other things are inconsequential. I cannot say enough about the wonderful staff and better than excellent service . Anytime I need to stay in Philly, this will be my hotel of choice.

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Westchestry Cty, NY
Top Contributor
50 reviews 50 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is a conversion from an former use, I believe it was a bank office headquarter. So the lobby and layout are a bit awkward. The rooms are typical for older hotels in the ritz brand. I would say they were in need of an update. The service however was world class. I told the front desk clerk I... More 

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Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 5 days ago NEW

Arrived very late for my booked room ~ 1 am. There were no rooms available. There were no regular rooms available. Was upgraded to luxury suite with a room, 2 baths and a lounge. Excellent decor and amenities. Loved the stay. Staff was very helpful

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Hurricane, West Virginia
Top Contributor
79 reviews 79 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Ritz Carlton in Philadelphia does not disappoint. Quick and easy check in with absolutely beautiful decor and ambiance. Great bar area in the main lobby convenient for business meetings or a night out. Rooms were average in size with comfy bed linens and large bathroom/shower. Great restaurants all around the hotel especially the Capital Grille. If coming to this... More 

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New York City, New York
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My dog and I had the pleasure of staying at the RC Philly for 1 memorable night in November 2014. The georgian marble lobby is certainly reason enough to rate this hotel as excellent, but what truly stands out is the staff and this is why I continuously choose the Ritz Carlton brand. The hospitality of the staff was so... More 

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New York
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in fine shape beautifully framed in the area. There is a sense that high style had been here at one time. First experience? The hotel did not send confirmation numbers at the same time others did (conference booking) so had to phone them - disconnected three times. Early check-in request was accommodated. Bellman smelled of liquor at... More 

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Philadelphia, Pennsylvania
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

As with all Ritz properties, the staff are wonderful and very welcoming and accommodating. We had a suite for 2 nights over a weekend. The suite was okay - the furnishings have not been updated recently so there are scratches, etc. Our main complaint was the noise from the elevators. We could hear the elevator going up and down constantly!... More 

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Chatham, New Jersey
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The is a great hotel. When we arrived we were greeted with a glass of champagne and the kids sparkling cider. The lobby is spectacular and the service was attentive from start to finish. We were visiting family and the lobby bar turned into a great place to meet and have drinks, tea... before heading to museums... The weekend we... More 

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Melville, New York
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Ritz for Philadelphia marathon weekend. Typical ritz rooms but maintained nicely and clean. We had club access and my family loved the food and the service. Really felt comfortable hanging on the Club floor. Staff were all friendly and helpful. All in all a good Ritz and and excellent visit.

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Downingtown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Ritz Carlton Philadelphia 2 days for a business meeting. The staff is exceptionally nice, yet non-intrusive. Rooms are small, and clean. Unfortunately, the cleaning and catering staff make a lot of noise in the hallways (including loud conversations), starting at 6:45am, so if you're looking to sleep in, I suggest another hotel.

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Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
Hotel Style:
#8 Spa Hotel in Philadelphia
#14 Luxury Hotel in Philadelphia
#22 Romantic Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#36 Family Hotel in Philadelphia

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Bathroom (25)
Hotel & grounds (37)
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Luxury Suite (30)
Restaurants and Bars (23)
Superior King Room (28)
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The Penthouse (68)
The Presidential Suite (52)

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