We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Philadelphia hotels

The Ritz-Carlton, Philadelphia

5.0 of 5 Hotel   |   10 Avenue of the Arts, Philadelphia, PA 19102
Hotel website
Hotel packages
Hotel amenities
Special Offer
$50 Credit Daily + More
Save Saved
You added The Ritz-Carlton, Philadelphia to your Saves list
The Ritz-Carlton, Philadelphia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Ranked #35 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 3 days ago
Kathy L Rowayton, Connecticut
  • Overview
  • Reviews (670)
  • Photos (486)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (142)
  • Location
  • More
Write a Review

670 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rowayton, Connecticut
Top Contributor
86 reviews 86 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent only one night at the Ritz, but it was memorable. We were upgraded at no charge to a huge room with an enormous bathroom - views of the city were not thrilling, but we did look down on the famous dome. The valet parking was $$$, but worth it when staff retrieved my cell from the floor of... More

Was this review helpful? Yes
Lincoln Park, New Jersey, United States
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It's an old building with nice architecture in the lobby, but the rooms were not what I was expecting by any means. The room was a good size, and the bathroom was spacious, but for the Ritz I was expecting a "wow" factor and there was none. The room was clean but dated, could use an update. I've been to... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went to the Ritz Carlton for 4 nights. We also had access to the Club. The staff including Lisa, Jimmy & Mary Kate are excellent !!! The rooms are spacious and the bathrooms are extremely nice. The location of the hotel is in the middle of many of Philly's major tourist stops. I recommend the Club, the hosts are... More

Was this review helpful? Yes
Shoreview, Minnesota
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I was pleasantly surprised after reading some of the reviews. The hotel was beautiful, and the service was impeccable. The location was also great, within walking distance of numerous wonderful restaurants. My room had a great view, and was fine in almost all respects. The only downsides were the safe was too small to hold my work laptop and the... More

Was this review helpful? Yes
15 reviews 15 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me start with the positive: the room we were given was large. That's it, that's the only positive thing I have to say! The reality was that our room was dirty and not at all like the professional pictures on here - there weren't even duvet's on the beds - sheets, that was it! Not even mattress covers, which... More

Was this review helpful? Yes 1
Valley Forge, Pennsylvania
Top Contributor
56 reviews 56 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A top notch Ritz-Carlton hotel in an old bank building with wonderful architecture, and an atrium of regal proportions. Good but not great service, choice of dining venues, great cocktail area and wonderful rooms.

Was this review helpful? Yes 1
Clinton, New Jersey, United States
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

The lobby was grand and offered an excellent happy hour with small dishes. The room was very comfortable but desperately needed more electric outlets. There was a surge protector for electronics but it was on the bedside table not the desk. I was there for a conference and the meeting rooms were nice.

Was this review helpful? Yes
Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We celebrate my birthday every year at the Ritz Carlton and the hotel staff makes this day extra special. We were given a glass of champagne at check-in, greeted very warmly by David, the assistant executive manager and upgraded to a suite by Chris, the front office manager. Every member of the staff took the time to learn my name,... More

Was this review helpful? Yes
Top Contributor
144 reviews 144 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Need to request things more than once. Case in point, we requested extra towels every single day. At other Ritz hotels you need but let them know once and they will have it for you all week. More electrical outlets required near bed. More hooks in bathroom. Our original room had hooks in the bathroom. We switched out so that... More

Was this review helpful? Yes 1
Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

C130driver, thank you for sharing your feedback on our TripAdvisor page with regards to your experience at our property. I truly appreciate your comments with regards to the 'exceptional' experience on our Ritz-Carlton Club Lounge. Our Ladies and Gentlemen take pride in providing the finest personal service and facilities that our guests, you, deserve and should expect from our brand.... More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While the hotel is in a great location and a lovely building, we had trouble with the billing. We were guests of a business associate. When we checked in, the front dest took our credit card for incidentals. When we checked out, our name was not on the bill or the reservation and were assured by the front desk that... More

Was this review helpful? Yes 1
Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

Thank you for taking the time to share your review on your TripAdvisor page, Mittens5. Please accept my apologies for the incident you experienced after check out. We take this matter seriously and only wish that you leave our hotel with great memories and experiences to share. We are happy to assist further; should you wish to speak further, please... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
If you own or manage The Ritz-Carlton, Philadelphia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton, Philadelphia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Marriott, BookIt.com, HotelTravel.com, Priceline, Hotels.com, Tingo, Travelocity, getaroom.com, TripOnline SA, BookingOdigeoWL, Reservation Counter, Otel and Venere so you can book your The Ritz-Carlton, Philadelphia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia

486 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (213)
Room/suite (70)
Dining (29)
Bathroom (23)
Hotel & grounds (34)
Business center/function rooms (1)
View from room (17)
Family/play areas (1)
Other (38)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (266)
Amenities (8)
Luxury Suite (30)
Restaurants and Bars (23)
Superior King Room (28)
The Hotel (57)
The Penthouse (68)
The Presidential Suite (52)

Management photos: Courtesy of the property manager

All management photos (8)
Dining (3)
Room/suite (1)
Hotel & grounds (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Philadelphia with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Questions? Get answers from hotel staff and past guests. Ask a question
Hotel Style
#8 Spa Hotel in Philadelphia #16 Luxury Hotel in Philadelphia #21 Romantic Hotel in Philadelphia #29 Business Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
Walk in the footsteps of America’s forefathers and become a part of history. Stay in one of America’s most venerable cities at one of the finest hotels in downtown Philadelphia and absorb the character of landmark buildings as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. Making its mark in a spectacular historic building, the luxury Philadelphia hotel’s location offers easy access to fine dining, upscale shopping, and Philadelphia’s business district. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Ritz-Carlton, Philadelphia and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Ritz-Carlton, Philadelphia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer