The service was outstanding, staff super friendly, the building and decor are beautiful and so are the views on the city hall from the room windows. The bar is an excellent place to wind down at happy hour or bring a date. I only ate at the restaurant for breakfast - very well prepared and tasty. Ritz delivers, as expected. more

Having just returned from the USA, I would like to express my thanks to all at the Ritz Carlton in Philadelphia. From the Valet attendant through front desk (Robert) to our Bell Hop Sebastian, who were all fantastic and professional throughout. Being my wife's birthday, we were offered champagne upon arrival, and were assigned adjoining rooms (King and Double) with... more

I loved staying at this hotel. I brought my mother and baby on a business trip and everyone in the hotel was incredibly nice. Upon check-in they upgraded us when I asked for two beds. The only complaint I had was that we got a room with two double beds (rather than queens) and they weren't very comfortable. They brought... more

We just had a standard double bed room and that's barely enough for a family of 4. I'm almost 6'5" so a double bed does not hold me very well but this is really my only issue. Queen beds are just more comfortable. Otherwise, great location (right next to city hall), great service, beautiful building, all around great hotel. more

We booked through Travelocity and had booked at Sofitel. When we arrived, the suite we had booked was not available. I called Travelocity and they upgraded us to the Ritz. Carlton. Every single person who worked there could not do enough for us. The room was wonderful. We were on the 17th floor with a wonderful view of City Hall.... more

We were just at the Ritz for a weekend getaway. The staff could not do enough for us. The room was lovely, and the lobby a great place to chill. more

My wife and I stayed here with our two teens for the July 4th holiday weekend. The stay exceeded our expectations. We had two adjoining rooms, which were excellent, and the service was as good if not better than any Ritz property we have stayed at in the past. Kylie (sp?) at the front desk was especially helpful. The location... more

The twins and I accompanied my husband on a business trip to Philadelphia in September August 2008. He was staying at the Ritz Carlton so we figured we’d hit the historical attractions nearby while he was in meetings. The Ritz Carlton is NOT a family hotel. I felt out of place with the girls as we passed through the lobby.... more

We were attending a wedding in the hotel so we thought it would be great to stay there and try a Ritz since we had never stayed at this luxury chain before. We usually stay at a Marriott or Westin which are about as upscale as we normally like. We booked the "reconnect package" which is supposed to include an... more