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The Windsor Suites

3.0 of 5
1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Hotel amenities
Ranked #29 of 84 hotels in Philadelphia
4.0 of 5 stars 307 Reviews
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307 reviews from our community

What travelers say about this hotel
  • City hall(5)
  • Walk-in closet(4)
  • Full kitchen(4)
  • Great location(4)
  • Friendly and helpful(4)
  • Beds were comfortable(3)
  • Would definitely stay(3)
Traveler rating
    74
    134
    47
    29
    23
Only show reviews for Family (56) | Couples (60) | Business (32)
Date Rating
teachersms
Rochester
Contributor
20 reviews
16 helpful votes
3 of 5 stars Reviewed February 1, 2012

Stayed here 3 nights for conference- can't beat location walling distance to SLA, fresh market, few restaurants, and Many museums!! Cons- dated, worn and not super clean. Had a 'smokey' & dirty catpet feeling. More

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Jacqueline Jules, Director of Sales at The Windsor Suites, responded to this review
February 8, 2012

Dear Guest, Thank you for choosing The Windsor Suites for your recent stay in Philadelphia. We do appreciate your feedback. We have addressed your comments with our housekeeping department, so that the care of our rooms can be improved. We do apologise that it was not what you expected. We are happy to let you know, however, that plans are... More

tripadv123_10
Canton, Ohio
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

We stayed here for a couple nights while seeing a concert in Philly. It's in a great location and there are great views from the balcony if you get a room high enough. The room came with a kitchenette and a full-sized fridge, which was nice. There was also a very large closet. There is a nice pool on the... More

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Jacqueline Jules, Director of Sales at The Windsor Suites, responded to this review
February 8, 2012

Dear Guest, Thank you for choosing The Windsor Suites, and your thorough review of our hotel. Please accept our apologies for your delay at check-in. Though we aim to offer the best experience, unfortunately things do not go as smoothly as we would like sometimes. We note that you enjoyed our views and amenities, as well as our rooftop pool.... More

drmgeorge
New York City, New York
Top Contributor
63 reviews
72 helpful votes
3 of 5 stars Reviewed January 29, 2012

The Windsor Suites are really well located for Philadelphia visitors. The price is right. But as my mother told me, you get what you pay for. The room I was perfectly adequate. Bed was average. While the bathroom had been updated, the shower was really bad (tiny and low pressure). My colleague had a totally renovated room which was much... More

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Jacqueline Jules, Director of Sales at The Windsor Suites, responded to this review
February 8, 2012

Dear Drmgeorge, We do appreciate your comments, so thank youso much for taking the time to review your stay at our hotel. We are currently working on plans to upgrade all of our rooms, and we would love for you to experience this once that has been completed. Our Guest Amenity Center offers a selection of sundry items, and we... More

HullUKAnon
Hull UK
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed December 4, 2011
2
people found this review helpful

The hotel is close by to the subway which you may not need to use as everything is well within walking distance. The rooms are clean and spacious although some may consider them a little worn but was fine for our purposes. The staff were also very helpful and professional. If you plan on using the cooking facilities on a... More

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Jacqueline Jules, Director of Sales at The Windsor Suites, responded to this review
February 8, 2012

Dear HullUKAnon, Thank you for your comments on your stay with us. We noticed that you ventured over to the Reading Terminal Market for supplies. That market is amazing in size and variety and should not be missed, but there is a smaller option for fresh ingredients, snacks and a food court at The Market at Comcast Center. This is... More

MarkG_Oakton
Oakton, Virginia
Reviewer
5 reviews
1 of 5 stars Reviewed November 29, 2011

If you want a good night sleep, STAY AWAY FROM THIS HOTEL. Family and I were supposed to stay at Windsor for two nights, but checked out after one after having one of the worst nights sleeps we ever had. Beds/pillows were the most uncomfortable of any hotel we ever stayed at. These were horrible. Note to Windsor: Don't buy... More

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Sonianna
Montreal, Canada
Senior Reviewer
9 reviews
24 helpful votes
4 of 5 stars Reviewed November 24, 2011
1
person found this review helpful

We really enjoyed our stay at the Windsor Suites in Philadelphia. We were there for marathon week-end (November 20 to 23, 2011) and the hotel was full. The room was spacious and the beds very comfortable. We were really pleased with the amenities (full kitchenette and pots&pans). The only negative part of the room was the hot water which we... More

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gchong8
Toronto
2 reviews
2 helpful votes
4 of 5 stars Reviewed November 23, 2011
1
person found this review helpful

Stayed for two nights because I was running the marathon and the hotel was extremely convenient for that purpose. Close to everything we wanted to do. The room was perfect (and a bit oddly laid out) in the sense that it was clean and quiet. Would definitely consider coming back. More

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Themad11
Las Vegas, Nevada
Senior Reviewer
8 reviews
12 helpful votes
1 of 5 stars Reviewed November 17, 2011

I am currently staying here for business, and this hotel is where they have housed us. At this moment, the sounds of drills and hammering are surrounding me from every angle. There's major construction happening a few floors above me but apparently the sound is echoed throughout the building. It is SOOOOO loud that it has given me a serious... More

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lsm_dk
Aarhus
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed November 13, 2011
3
people found this review helpful

We stayed at the Windsor Suites for 3 days in October and really enjoyed our stay. The room was large and everything was working (including the hot water as some people have had problems with according to other posts) even though the room was a bit dated. From the location of the hotel we were able to walk to all... More

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dolphan13
binghamton new york
Senior Reviewer
9 reviews
9 helpful votes
4 of 5 stars Reviewed November 7, 2011
1
person found this review helpful

I've stayed here three times now, the location is great for sightseers as there is a lot to see within walking distance. The hotel is clean, staff is very nice (especially the front desk) and the rooms are nice. You get free wireless and the parking is fair and convenient. The only thing I would complain about is the elevators... More

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The Windsor Suites Also Known As

  • Windsor Hotel Philadelphia
  • Marriott Execustay Philadelphia
Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)

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