The Windsor Suites (Philadelphia, PA) - Hotel Reviews

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)

Region: United States > Pennsylvania > Philadelphia > City Center West

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#29 Family Hotels in Philadelphia

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Windsor Suites is an all suite downtown Philadelphia hotel, offering spacious studio and one bedroom suites. All suites feature fully equipped kitchens, and select units offer balconies overlooking the Benjamin Franklin Parkway. Our seasonal rooftop swimming pool allows you to swim high above the hustle and bustle of the city, and our rooftop deck provides a panoramic view of the Philadelphia skyline.Our location in the middle of the city makes getting around very easy, with iconic Philadelphia landmarks and attractions no more than a few minutes walk. ... more less

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Also Known As:: The Windsor Hotel; The Windsor Hotel Philadelphia; Windsor Hotel Philadelphia; Marriott Execustay Philadelphia

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426 reviews from our community

See which rooms travelers prefer - 38 traveler tips

Dan R

Toronto

1 review

“We used to go for the cheesesteaks but now we go for the hotel”

Reviewed June 4, 2013

We go to Philly once or twice a year. We like to stay in Center City at a reasonably priced hotel, close to everything, with decent rooms. The Windsor Suites exceed those expectations. The location is great, close enough to the action and near transit to get you out of the core of the city if need be. The rooms... More

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Dear Dan R, We are thrilled that you enjoyed our hotel on your recent stay, and felt so moved to share your experiences with the TripAdvisor audience. Thank you for being our guest, and we look forward to your next visit. Best regards, The Windsor Suites More

Melody M

Oak Point

“The ONLY place to stay in Philly!”

Reviewed June 3, 2013

The hotel is centrally located in down town. My boyfriend and I have never been to Philly and we weren't too sure where everything was. The Windsor is perfectly located in the middle of everything. It was close to all the historical tour sites, tour bus pick ups, subways, trolleys, parks, food vendors and bars. We couldn't have picked a... More

Dear Melody, Thank you for your thorough review of your recent stay here at The Windsor Suites. Your comments about our staff have been shared with them, and they are excited that their efforts were recognized. We are pleased our convenient location served you well, and you enjoyed our comfortable new pillow-top beds. We look forward to welcoming you again... More

Paul E

Jacksonville, Florida

Senior Contributor

27 reviews

9 hotel reviews

Reviews in 12 cities

10 helpful votes

“Good value in the heart of Center City.”

Reviewed June 2, 2013 via mobile

We stayed here for a weekend and were very pleased. The location was perfect and it was an excellent value compared to other hotels in the area. The staff was very helpful and even gave us an upgraded room because it was our anniversary. I've seen other reviews saying it wasn't clean, but our room was perfectly clean. The decor... More

Dear Paul, We are delighted that you spent your recent anniversary with us, and that you had an exceptional stay. We thought we should let you know that while we just recently completed renovating our guest rooms, we are now working on plans to continue to update the rest of our decor. We are sure you'll enjoy that on your... More

davidfrombb

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

4 helpful votes

“Where to begin? .....How about the truth.”

Reviewed May 29, 2013 via mobile

Being a loyal Marriot member and much to my dismay finding absolutely no Marriot property available for the dates I needed to stay in Philly I scrolled and found the Windsor Suites.I read many of the reviews but since I had walked by the property many times before I knew at least it was in a fantastic location. I hesantly... More

Was this review helpful? Yes 1

Dear David, It's so great to hear that you enjoyed The Windsor Suites! We always love to hear what guests really liked about their stay, and you were so thorough with your comments. Our staff work really hard to ensure that our guests are comfortable and happy, and we are excited that their hard work did not go unnoticed! We... More

NMW_13_13

Miami, Florida, United States

1 helpful vote

“Dirty Dirty Dirty”

Reviewed May 28, 2013

To say my stay was disappointing is an understatement. The room was worn and uninviting. It was very cold. The kitchen area was dirty. The sink in the bathroom was clogged. Very disappointing to say the least. Never again.

Dear NMW_13_13, Thank you for providing us with your feedback. I am sorry to hear that you did not enjoy your stay with us. It is our goal at The Windsor that each and every guest have a delightful and pleasant stay with us and want to return again in the future. Please accept my sincere apologies for not having... More

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MollyMommy

Byram, New Jersey

Contributor

17 reviews

Reviews in 15 cities

5 helpful votes

“Great quickie get-away”

Reviewed May 15, 2013

We took the kids to Philly during their spring break, and stayed at the Windsor because I found a deal for it on one of the internet booking sites. Well, as others have said, the location was terrific - we walked to the Franklin Institute and Eastern State Penitentiary and back, no problem. I really appreciate the comfort of a... More

Dear MollyMommy, Thanks for your kind review! We're so glad you enjoyed the hotel and our great location. Our spacious rooms with the kitchens are always a hit with the kids, and we're happy they enjoyed the balcony. Please know that our rooftop swimming pool is now open for the summer. The kids will be sure to enjoy that as... More

MS06

Boston

Top Contributor

106 reviews

19 hotel reviews

Reviews in 46 cities

42 helpful votes

“Great location”

Reviewed May 14, 2013

The hotel is very conveniently located – it’s a 5 minute walk from the airport train, and close to many museums. The bed was very comfortable, but the pillows were very small and hard. The room is very spacious, with two walk-in closets plus a small kitchen. The only problem is that there is only one chair, which is at... More

See 10 more reviews by MS06 for Philadelphia

Kristina P

Ashburn, Virginia

“Filthy and staff doesn't care!”

Reviewed May 9, 2013

I stayed at this hotel for 2 nights (unfortunately). Upon arrival, I was told that I was upgraded from a studio to a 1 bedroom. I was excited, but that soon passed. As I got to my hotel room door I heard a lot of laughter inside of the room. At first I thought that there was a mistake with... More

Dear Kristina, Thank you for submitting your feedback about your recent stay with us. Unfortunately the air conditioning system was down for a short time earlier this week as it was undergoing required maintenance. We are happy to report that the problem has been fixed and that the rooms are now cool and comfortable on this warm Spring day. However,... More

AimeeRichard

Senior Reviewer

7 reviews

“Good location, clean, comfortable and great service”

Reviewed May 6, 2013

We'd stayed here in 2010, and this was our first choice when we decided to come back to Philly. The location suits us being able to walk everywhere comfortably to the historic district - and transport for a baseball game. The rooms are clean, spacious with very comfortable beds - we slept very well each of the 3 nights. The... More

See 4 more reviews by AimeeRichard for Philadelphia

WanderersfromWellesly

8 reviews

Reviews in 5 cities

“A very comfortable suite...”

Reviewed April 18, 2013 via mobile

I was treated to an upgrade suite.... Separate bedroom... With a very comfortable living room and well-stocked kitchenette in terms of necessary dishes, appliances, etcetera. While the attached "pub" restaurant was very disappointing in terms of food quality, this is a property I'd definitely recommend.

See 2 more reviews by WanderersfromWellesly for Philadelphia

Dear WanderersfromWellesly, Thank you for your recent review of our hotel. We are happy that you enjoyed your accomodations, and are gald that we were able to provide you with an upgrade to one of our spacious suites. We are just finishing a compete renovation of all of our rooms and will soon begin on all of our public spaces... More

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The Windsor Suites Hotel, Philadelphia

The Windsor Suites

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