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The Windsor Suites

Certificate of Excellence
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1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
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$15 Indoor Valet Parking!
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946 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Two colleagues and I stayed at the Windsor Suites last week (February 2016) and last September (2015) while doing business in Philly. The location and rates are great for these trips. The hotel rooms and suite layouts vary pretty dramatically - my understanding is that the building used to be made up of apartments - but all are quite spacious.... More 

Helpful?
Thank j_marice
Michael R, General Manager at The Windsor Suites, responded to this review

Response Published Michael R, General Manager at The Windsor Suites, responded to this review, Feb 9, 2016 j_Marice, Thank you for taking a moment to share your experience, and welcome back! Delighted to hear that overall you had a positive experience, though I wanted to apologize for any degree of discomfort and inconvenience you experienced during your stay. Although our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I recently stayed at the Windsor Hotel. Jan 31, 2016. Very pleasant stay. The room was more than what I expected. Excellent view of the city! Great customer + a great stay in Philadelphia = a great experience. I would definitely stay again.

Helpful?
1 Thank Richard A
Michael R, General Manager at The Windsor Suites, responded to this review

Richard A, Thank you for your tremendous five star review! It is always great to hear when we have exceeded expectations for one of our valued guests, and we appreciate you taking the time to share your experience. We will certainly look forward to welcoming you back for another memorable stay, the next time your travels bring you to Philadelphia.... More 

Northeast
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Corporate suites type hotel with crazy large suites, some with balconies. Samll but complete kitchens. Well appointed. Great central city location. Free wifi. Staff wasvery pleasant and helpful. Rooms have some minimal wear. Fitness room however needs work: machines not maintained, not cleaned well, was VERY hot and staff could not cool it down (had to prop open door) Overall... More 

Helpful?
1 Thank AOC59
Michael R, General Manager at The Windsor Suites, responded to this review

AOC59, Thank you for sharing your experience! I am delighted to hear you enjoyed your visit and that the spaciousness of our accommodations exceeded your expectations. Sorry to hear your fitness studio experience was disappointing. Our equipment is covered by a preventative maintenance program, and all machines were serviced just this week, and should be in peak working condition. Our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Came here for a bachelorette party and was pleasantly surprised by the friendly hotel staff, accommodating concierge service, and overall suite size and amenities. The kitchen has all you need including a full size refrigerator, Keurig, microwave, dining ware and utensils. The family room had a large Samsung Smart TV and a balcony. One of the best hotel experiences I... More 

Helpful?
1 Thank Diana S
Michael R, General Manager at The Windsor Suites, responded to this review

Diana S, Thank you for your spectacular five star review! Very glad to hear a special weekend, turned out to be just that, and we were able to do our part to help make it memorable. Whether it is for another special occasion, or just an overnight getaway, we would be delighted to welcome you back. Thank you again for... More 

Somerville, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Friendly and accommodating staff. The rooms are clean and comfortable. Love the Keurig, fridge and microwave oven. Short walk to the convention center and the art museum. Great Irish Pub attached to the hotel. The parking is a bit pricey but it is the city.

Helpful?
Thank 597lynnet
Michael R, General Manager at The Windsor Suites, responded to this review

597lynnet, Thank you for taking the time to share your experience. Great to hear you enjoyed the thoughtful amenities of our suites, and that your found our Logan Square neighborhood - convenient and accessible. We certainly look forward to the opportunity to welcome you back on your next visit to Center City! Mike More 

Atlanta, Georgia
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

I recently had an event at the Windsor Suites in Philadelphia. We had approximately 15 rooms and a large conference area for preparation. The team at the Windsor were top notch. They were on top of every detail and attentive to all of our needs. In advance of arrival, they provided us with a phone number to text through and... More 

Helpful?
Thank EMH-ATL
Michael R, General Manager at The Windsor Suites, responded to this review

EMH-ATL, Thank you for your spectacular five star review! It is great to hear that your meeting went off without a hitch. We are so excited to host meetings in our brand new Conference and Board Room. As one of our first true corporate functions, I could not be more pleased than to hear the level of service, detail, and... More 

New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

LUXURIOUS, beautiful, classy! Excellent service, great people, pricey but worth it! Parking is WAY too expensive, but the usual for city parking anywhere (Think: NYC). Nice. Love my stay here, relaxing. Beautiful renovation.

Helpful?
1 Thank Norma R
Michael R, General Manager at The Windsor Suites, responded to this review

Norma R, Thank you for your fabulous five star review! Wonderful to hear you enjoyed your visit and that your experienced exceeded expectations. Also fantastic to hear you appreciated our recent public space renovation, the transformation of the property over the course of the past year has been fun for our guests to enjoy and even more fun to watch.... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff was so helpful and accommodating...the room was even more Amazing even during the Blizzered of 2016... I would highly recommend anyone staying in Center City to check out The Windsor Suites.

Helpful?
Thank chalana d
Michael R, General Manager at The Windsor Suites, responded to this review

chalana d, Thank you for choosing us as home base during The Blizzard, and thank you for your great five star review! Large snowstorms can be a disruption to plans, and I am thrilled to hear our Guest Services Team was able to help make your stay the best it could possibly be. Thank you again for taking the time... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 12 nights while looking for a permanent residence in Philadelphia, and I am so glad I did. The staff was friendly, understanding and helpful. The King suite was spacious and comfortable, especially the bed. Having a full kitchen in the suite complete with pots, pans and utensils and washers/dryers on the same floor was very useful,... More 

Helpful?
Thank Laura P
Michael R, General Manager at The Windsor Suites, responded to this review

Laura P, Thank you for your tremendous five star review! Delighted to hear your visit from arrival through departure exceeded expectations. Thank you also for taking a moment to share feedback on our fitness studio. Our Engineering Team just completed a refresh of the room, with a new modern color of paint, music, and a new flat screen T.V. for... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We decided to visit Philadelphia for a long weekend , we were very happy with our stay , for starters we had an early check in with no problems and a nice friendly welcome , our room was very spacious , clean and our king size bed was very comfortable , our room also had a kitchen and a small... More 

Helpful?
Thank Julls06
Michael R, General Manager at The Windsor Suites, responded to this review

Julls06, Thank you for taking a moment to share your stay. I am delighted to hear your long weekend in the city was enjoyable. I think the city comes alive in a different way in a unique way in the winter time, and I am delighted to hear you enjoyed so much of what our neighborhood has to offer. Hope... More 

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