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The Windsor Suites

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1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
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765 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnston, SC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Windsor Suites is the absolute best place to stay in Philly! The rooms are clean, contemporary and comfortable. The staff is the best you will find in the city. I was born and raised in this beautiful city and I have stayed all over the area; this is simply the best. It is in the heart of the museum... More 

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Contributor
20 reviews 20 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in a 1 bedroom suite with kitchenette and a huge king size bed. Room was clean. We were able to use the laundry facilities. Excellent location. Very short walk to the city centre. Staff were excellent and very attentive.

Was this review helpful? Yes 1
New Haven, Connecticut
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have to say I am a little skeptical about the authenticity of some of the recent reviews here that don't even mention that the hotel is under construction. When we arrived we were entirely confused until someone popped out of the Irish restaurant on the premises and told us to enter through the garage and on our way we... More 

Was this review helpful? Yes 1
Michael R, General Manager at The Windsor Suites, responded to this review

OldMominCT, I am sorry we failed to deliver an experience that exceeded your expectations. This past week our registration desk was temporarily relocated to the Mezzanine Level of the property, as the final stage of our lobby renovation was completed. Additional staffing was added to personally welcome each of our guests upon arrival and escort them to the temporary registration... More 

Allentown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place is great huge 1 br suites in the heart of center city. VERY clean and the amenities are fantastic. They have everything you need and more. It would be a great place for a girls weekend or birthday party. Its pricey but location and square feet make it worth it. You won't be disappointed I gave 4 stars... More 

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Washington DC, District of Columbia
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent location and staff. The front desk staff was outstanding - in particular Zareta who helped me check in. She was attentive and very friendly. The rooms were roomy and clean and comfortable. I stayed in one of the larger suites....with separate bedrooms. Next time I visit Philadelphia this is where I am staying.

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Mount Pocono, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My room was very comfortable. It felt like home. I was impressed. The guys at the front desk were awesome!! They made sure Everything was going well. They even called up to my room to check on me. I will certainly book my next trip there in a few months.

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is very nice and quite. Stayed for two nights. The pool area is nice but does get a shadow from the other building would recommend coming early if looking to tan. Kitchen come stock with basics like plates, knives, forks, spoons, cups, a sauce pan and a pot. Nice touch was the wine glasses.

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 1 week ago

On business trip, visit to BIO convention. Walking distance to convention centre. Suite perfect for business meetings. Full kitchen. The most friendly and helpful staff you could want. Clean and convenient.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The checkin was FAST. The staff were friendly and helpful. About 10 minutes of getting into the room we received a call from the front desk checking that our room met our needs and expectations. The bed was the most comfortable I have ever experienced at a hotel. The check out process was even quicker than checkin. I would definately... More 

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London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff were extrey friendly and helpful. Location is perfect for Reading Market, Rocky stair and liberty bell. Well worth it. View from the hotel is amazing. Rooms were clean, bed was comfortable and they even have laundry facilities on each floor for residents. Well worth it and perfect location.

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