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The Windsor Suites

3.0 of 5 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
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Certificate of Excellence 2014
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664 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
29 reviews 29 reviews
29 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

My stay is about six years old, so maybe some bigger changes or refurbishment have been made already. The whole hotel at the time of my visit was in a very old shape and condition and really urgently needed refurbishment and renovation in all parts of the buiding. The only positive aspect is the loction of the hotel in the... More 

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Los Angeles, California
Contributor
17 reviews 17 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Been a while since I have stayed here, but from what I recall, the hotel itself was nice, rooms were fine, and the location is great. Whenever staying in Philadelphia, I like to be closer to the "Center City" area. The only thing that I had an issue with was the carpet. Maybe they've re-carpeted the place since my last... More 

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Pittsburgh, Pennsylvania
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'm big on common sense and not letting hotels slide when it's ignored, so my four "stars" are a bit generous - 3.5 is what is deserved here. First, the good: - The beds, though not huge, are extremely comfortable. As a hotel's primary function is one of a place to lay one's head, this one has it nailed 100%.... More 

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Stafford
Senior Contributor
46 reviews 46 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent the weekend in Philadelphia and stayed at the Windsor Suites. This was our first time staying with them and we couldn't have asked for a better place. The location was superb, right in the heart of Center City. We had a King Studio Suite. Very spacious, comfortable bed, little kitchenette (we didn't use) but did store our snacks and... More 

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Harrisonburg, Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 4 nights here, our first visit, and we were not disappointed. At check in, when it was learned we were celebrating our December birthdays, we were given a free upgrade to a 1 BR suite. When an interest in touring the city, a call was made to a tour company and we were picked up at the hotel... More 

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TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review

Dear ThProfessah, Thank you so much for your great comments on your recent stay with us. We are happy you enjoyed your stay, and cannot wait to welcome you back. Warm regards, Jacqueline Jules More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

It is amazing, it is a hotel where i want to come back and come back, it has a great location is nearby every single place you have to meet in philadelphia. It has great attention, it has kitchen so you don't have to expend more in food you can cook there, it has a big room and a sofa,... More 

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Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 weeks on vacation in September/October. Location is ideal for exploring all of Philadelphia. Easy walking distance of all attractions and places to eat and drink. Hotel has a bar/restaurant withinand guests get a discount. While we there there they were starting to upgrade. This did cause some annoyance but the hotel staff did their best... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was wonderful. Service were wonderful the reason why i gave 4 stars only because of the construction being done on my room floor. Also it took a while for housekeeping to get to my room. But overall the stay and service was excellent. I will be staying again in the near future!!!

Was this review helpful? Yes 1
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review

Dear Chinnery D, Thank you for staying with us, and for your review. We do apologize that you were affected by our renovations, but we are sure that you will be pleased with the improvements you'll find on your next visit. We look forward to welcoming you back. Thank you! Warm regards, Jacqui Jules Director of Sales and Marketing More 

Princeton, New Jersey
Top Contributor
117 reviews 117 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is wonderfully located near the Love Park which is featuring a Christmas Village currently. Walkable distance away is the Barnes a Museum and the Parkway. Our deal included parking which is prime. Alas, there were some minor drawbacks - tv remotes needed attention and hot water was tepid at best. However, very attentive staff made up for those... More 

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TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review

Dear nomad_rover, Thank you for sharing your comments about your recent stay with us. We use comments like yours to help us identify what we are doing well, as well as gaps in our service. Please note that we are addressing the issues you identified, and we are confident that your next visit will be exceptional. Thank you for choosing... More 

Santa Fe, NM
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We planned a one night stay around our visit to The Barnes Collection in Philadelphia. I found Windsor Suites--which seemed the best value and most convenient hotel I could find. We were not disappointed! The staff is remarkably friendly and helpful and the location could not be better for seeing The Barnes, The Philadelphia Museum and The Rodin Museum...and others... More 

Was this review helpful? Yes
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review

Dear Contessadioggi, We are so happy you enjoyed your stay with us, and found us to be a great value. Thank you for sharing our comments, and we look forward to welcoming you back soon. Warm regards, Jacqui Jules Director of Sales & Marketing More 

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Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Windsor Suites 3*
Number of rooms: 125
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#8 Best Value Hotel in Philadelphia
#18 Romantic Hotel in Philadelphia
#24 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia

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