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All 82 Philadelphia hotels

The Windsor Suites

3.0 of 5 Hotel   |   1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor) (City Center West)
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77%
Ranked #24 of 82 hotels in Philadelphia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
katthewolf Chicago, Illinois
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554 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I like the Windsor Suites. I don't love it, but I like it very much. The location for me is excellent -- I come to Philly for business and I work two blocks away. But everything in Center City is easily walkable. What I like about this place is that the rooms are clean and spacious. I love the mini-kitchens... More

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear katthewolf, Thank you for your feedback on your stay here at The Windsor Suites. While we like that you like us, we'd prefer to have you really love us. What can we do to make this happen? Since you come to Philly for business and we are so close to your job, we would love to have a discussion... More

Top Contributor
58 reviews 58 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed four nights at the Windsor Suites, and it was a lovely stay. It's so well-situated that we were able to walk everywhere. We are good walkers, so not everyone would probably find this as do-able as we did, but we walked to the Independence Square area, we walked to the Barnes Foundation and the Art Museum, and we... More

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear P-Fow, Thank you for your great review. We are happy that you found our location convenient to the Convention Center as well as the museums and Rittenhouse Square, and that our amenities were perfect for your group. We are also very excited when our guests recognize our staff for kind and caring service. We will pass on to Con... More

Yorktown Heights, New York
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights recently with several family members. We booked 2 rooms and we lucky enough to be booked right next to eachother. Beware the kitchens and counter spaces are nowhere near as spacious as shown on the website. Our room (2 queens) had a tiny kitchen and no counter space. The other room - also 2 queens... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear TCento, Thank you for staying with us and sharing your feedback with the Tripadvisor community. We have noted your comments with regards the towels and the pool, and have passed them on to the relevant department heads to be addressed. Our sincere apologies that they negatively impacted your stay. The shape of our building lends itself to several different... More

York
Contributor
13 reviews 13 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently returned from an overnight stay at the Windsor Suites. I originally booked the hotel in large part due to location and price -- in hindsight, I made a great choice. I can't think of a single thing that wasn't well handled by hotel staff and the accommodations exceeded my expectations. We arrived ahead of check-in time. Our room... More

Was this review helpful? Yes 2
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear horse2hound4, Thank you for such a comprehensive review of our hotel. We are delighted when our guests take the time to share, and especially when our colleagues are singled out for recognition. Thank you for choosing us. We hope to see you again soon. Best regards, The Windsor Suites More

Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding location. I can't think of a better area to stay in Philly. Terrific views on both sides of Ben Franklin Parkway. Room was terrific - with a living room large enough to accommodate 2 members of my party, and the bedroom for another 2 and a child. Having said that, I should mention that the sofa-bed in the living... More

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear tempoeffects, Thank you for your kind comments about your recent stay with us. It seems that you found us ideal to accommodate your family, and for that we are pleased. We do apologize that there were housekeeping issues that affected your stay. Our housekeeping managers are working on steps to improve this experience for future guests. Please also note... More

2 reviews
5 of 5 stars Reviewed 1 week ago

How you couldn't give this hotel 100% I don't know. All the staff were fantastic, everyone was helpful and accommodating. We travelled from Australia and were excited to see our room was amazing. Walk-in robe, kitchen with coffee machine, fridge, microwave, it seemed to have a super king bed which was so comfortable it was hard to leave and go... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Thank you, Learne G for your great review of your stay at The Windsor Suites. We like when our guests are able to take advantage of all our features and amenities like it seems you did. Unfortunately, parking can seem a bit expensive, but with unlimited in/out, lowest rates and the ability to keep your car in until 6pm of... More

San Fernando, Trinidad
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed one night at the Windsor this week. For free there upgraded our room size. Wow! The staff was extremely helpful. Subway is located right opposite the hotel and the rocky statue is a cool fifteen minute walk away. We shall return in the future!

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear mikecathytrini, We are thrilled you and your family enjoyed your stay recently. Thank you for choosing us, and we hope you'll stay with us again soon. Kind regards, The Windsor Suites More

Bangalore, Karnataka, India
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night on July 4th (Independence day). In general the hotel is good. The best about it is the location, just at heart of the city at Benjamin Franklin Pkwy. Entire independence day celebrations were just outside the hotel. Watched fire works at 11pm from just outside the hotel. The hotel rooms need some updation. They seem very old... More

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Tn R, Thank you for spending your Independence celebrations with us. Our location puts us right in the middle of all the festivities, and we are happy you found us convenient to enjoy them. We recently completed the first phase of our renovation project, and we are excited to tell you that we are about to embark on our... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this hotel because I purchased tickets Made In America last year. It is the ultimate festival held by Jay Z and I just had to be there because Beyonce was the headliner. I can not express how happy I was with my choice. Not only was Beyonce staying right next door to our hotel, but my boyfriend got... More

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear MiissC, Thank you for choosing us as your Made in America concert hotel. We are conveniently located just a few blocks from the concert venue, which definitely allows for random celebrity sightings. Thank you for your great comments about your stay. We hope you'll stay with us again for this year's event. Kind regards, The Windsor Suites More

Jacksonville, FL
Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't help but love, love, love this hotel in the City of Love. After visiting at the Windsor several times over the past 5 years, this hotel never fails to disappoint. The room (1108) was huge and impeccably clean with a gorgeous view of the parkway. From Angela in reservations to Zarena at the front desk and also Eric,... More

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear bigpaJacksonville_FL, Thank you for your wonderful review if your recent stay with us. As always, we are happy when you return to stay with us, and we are thrilled when our colleagues provide the exceptional service that you recognize. We have shared your kind comments with them. We look forward to welcoming you back to your Windsor family. Thank... More

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Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Windsor Suites 3*
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Philadelphia #28 Family Hotel in Philadelphia #29 Romantic Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
The Windsor Suites is an all suite downtown Philadelphia hotel, offering spacious studio and one bedroom suites. All suites feature fully equipped kitchens, and select units offer balconies overlooking the Benjamin Franklin Parkway. Our seasonal rooftop swimming pool allows you to swim high above the hustle and bustle of the city, and our rooftop deck provides a panoramic view of the Philadelphia skyline.Our location in the middle of the city makes getting around very easy, with iconic Philadelphia landmarks and attractions no more than a few minutes walk. ... more   less 
Number of rooms
125

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