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The Windsor Suites

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1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
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734 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Napier
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is well located near the heart of the city. Large clean rooms, well appointed, full kitchen etc make the Windsor Suites a no brainer when it comes to staying somewhere in town. Great prices and very helpful staff. Would stay again.

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Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I need to stay in Philly for a night and we chose this hotel because of the location and night rate. When I arrived it was a pleasant surprise,beautiful decoration and a nice and clean room.We got a suite that have a kitchenette . The room was spacious and although it faces the street, no noises were heard during the... More 

Was this review helpful? Yes 1
Michael R, General Manager at The Windsor Suites, responded to this review

lizy62, Thank you for your great five star review! I am delighted to hear that the service and accommodations you encountered during your visit exceeded your expectations. All of our suites have full kitchens and you can expect some of the most spacious accommodations in the city of Philadelphia each time you stay with us, as our smallest guestroom floor... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I took a quick decision trip to Philly. We booked the day before and our room was upgraded to a King Suite. Unfortunately, there was construction in the lobby which was a site to see. However, it did not effect our stay what-so-ever. Overall, we had a great experience here.

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Michael R, General Manager at The Windsor Suites, responded to this review

Monica, Thank you for taking the time to share your experience! I see you stayed back in February and you are right at that time the lobby was under fairly significant renovation. All the hard work by our renovation team has certainly paid off as we have since unveiled our lobby atrium and the unveiling of our lobby vestibule is... More 

Top Contributor
101 reviews 101 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

originally an apartment building, the hotel rooms are huge with kitchens and great closet space. We were upgraded to a beautiful room with king size bed, living room etc. It is centrally located for touring Philadelphia. It is just a few blocks from city hall, the franklin institute ,reading market etc. Staff was lovely, public parking attached to hotel. Free... More 

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Michael R, General Manager at The Windsor Suites, responded to this review

Hi deedee1951, Thank you for your fantastic 5 star review! You are correct, our building was originally constructed in 1963 as a first class apartment building servicing residents of Center City and University City, hence our spacious suites! The property was converted to a hotel in the 90's and has been welcoming guests of Philadelphia ever since. Thank you again... More 

Ojai, CA
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Central city, walkable to Barnes & Philly Art Museum, easy cab to Historic District. Large, modern upgraded 1 bedroom suite. Great king bed, discount at next door Asian Restaurant. Very helpful staff.

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Michael R, General Manager at The Windsor Suites, responded to this review

Hello Jen, Thank you for taking time to provide feedback on your experience and thank you for your fabulous 5 star review! We are very fortunate to be in the cultural heart of Philadelphia just steps from the most valuable mile of art in not only the United States but in the world! Thank you for also sharing information on... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The hotel location and accommodations were good. The parking situation was terrible. The parking lot attendant was extremely rude, yelling at his crew, and just the wait to park was over 10 minutes long. I wouldn't stay here again.

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Michael R, General Manager at The Windsor Suites, responded to this review

KGayd, Thank you for choosing The Windsor Suites on your recent visit to Philadelphia! I am delighted to see you enjoyed our property and the accommodations, though I am very sorry to hear of any inconvenience you experienced in our parking garage upon arrival or departure. Serving both transient and hotel guests at times our garage can be very busy,... More 

Olathe, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our son receives cancer treatments in Philadelphia & we have "lived here" for several weeks at a time. The staff is our "Philly Phamily" and it's like we have an apartment. The staff members know our son and always check on him each time we enter and leave the hotel. I don't think we've ever walked out without one of... More 

Was this review helpful? Yes 1
Michael R, General Manager at The Windsor Suites, responded to this review

Dear Deliece, In all my years of receiving guest comments, this is perhaps the most amazing feedback I have ever received. Thank you for not only allowing our team to do what we can to make a difficult time a little bit easier, but for also sharing your experience. Your "Philly Phamily" will look forward to helping make each of... More 

Red Bank, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here with my fiance on a Tuesday night and attended a show at World Cafe Live (which was walking distance on a nice day). Great service, clean rooms, good location...everything about our stay was very enjoyable. Seamus in guest services was great!

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Michael R, General Manager at The Windsor Suites, responded to this review

Dear Andy, Thank you for choosing the us on your recent visit and thank you for your tremendous review! One of the best things about us is our central location and walkability to virtually any area of the city Glad to see we were convenient for walking on a warm spring day to World Café Live. I also wanted to... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here Apr 17-18th, passed it many many times as i grew up in Philly. Great location with superior views. Check in was pleasant and accommodating. The hotel is circular so the room, last one at the end, seemed really far from elevators. Good space and super roomy closet. Only thing is advertised free Wi-fi was not working. After several... More 

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Michael R, General Manager at The Windsor Suites, responded to this review

Dear Steve, As a proud native of Philadelphia I am sorry to hear it took you so long to find us but certainly glad you did! Very pleased to report that since your visit we have installed a new state of the art wireless internet system throughout the hotel giving EVERY room the best possible internet experience. I also wanted... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Best location, easy train in from the airport. Area is very walkable and public transportation all around. Staff is awesome, friendly and helpful. Rooms are great, full kitchen!! The rooms are always clean and have everything you need. The one bedroom suite is my favorite. It's like having a great condo in the city. The restaurant downstairs good food and... More 

Was this review helpful? Yes
Michael R, General Manager at The Windsor Suites, responded to this review

Brookacy, Thank you for your fabulous 5 star review! Our one bedroom suites are truly one of the best kept secrets in Center City Philadelphia and we appreciate you sharing with the world. Both of our onsite restaurants, Con Murphy's and Asia on the Parkway, offer great fare with the luxury of room delivery for our guests! Come back and... More 

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