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All 84 Philadelphia hotels

The Windsor Suites

3.0 of 5 Hotel   |   1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor) (City Center West)
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Ranked #26 of 84 hotels in Philadelphia
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Patti L Philadelphia, Pennsylvania
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556 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice suite which could accommodate 5 adults very comfortablely (other hotel in area could not accommodate us, their loss) it was like a nice apartment. Price was reasonable. The staff was very helpful, pleasant, ,and friendly. In walking distance to the Catherdal where my son was getting married, as well as places to see, eat and drink. Being a... More

Review collected in partnership with this hotel

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Hi Patti L, Thank you for your great review of your recent stay with us. We are happy you found us convenient to the Cathedral (which makes for such beautiful weddings), and that you enjoyed our staff. Thank you for staying with us, and we hope you'll visit again soon. Warm regards, The Windsor Suites More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

My parents came to visit and my mother is handicapped. We told the front desk what time we would like put room cleaned but came back without it being serviced. So, mistakes happen, but when I called to ask for new linens (I would change the bed) it took them over an hour to bring anything after multiple calls to... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Kristen R, Thank you for staying with us recently, and for your review. We would like to apologize for any challenges you experienced, and assure you that this is not our normal standards, as evidenced by our recent Tripadvisor reviews. We have built a great track record of providing excellent guest service, and would like to maintain that. We... More

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got amazing deal on this beautiful hotel close to everything.The staff was helpful and polite,we were able to walk everywhere since it's in such a great location.also there is an Irish Pub right downstairs if you need a nightcap!

Was this review helpful? Yes 2
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Katerina2E, Thank you for your kind comments on your recent stay with us. We are thrilled when our guests leave us happy, and it seems your were pleased with your stay. Thank you for staying with us, and we hope to see you again soon. Warm regards, The Windsor Suites More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My fiance came back from Afghanistan last April and I thought we'd stay right in the center of the city so he could enjoy Philadelphia more. Staying in a hotel for a month was impossible because of the costs. I was so glad I found Windsor and I could actually rent the suite like an apartment for a month for... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Mary, Your comments both humbled and thrilled us, and we would like to thank you for sharing your experiences at The Windsor Suites. We are happy you chose us to accommodate you and your fiance, as well as your family members on different occasions. Congratulations on your upcoming wedding, and please let us know what we can do to... More

Delhi, India
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was visiting University of Pennsylvania for 3 days and stayed at Windsor suites for 2 nights. Although the hotel is not next to the university, I found the price worth the stay. I was surprised by the room when i got to the hotel - it was a proper studio with everything possible. Full kitchen (microwave, dishwasher, etc). 2... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Fluorescence, Thank you for choosing The Windsor Suites for your recent stay in Philadelphia. We are happy you enjoyed your stay. Our colleagues are dedicated to providing the highest levels of service, and we are thrilled when this is acknowledged by our guests. Thank you for your feedback, and we hope to see you again soon. Warm regards, The... More

Frederick, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful location. You can see city hall a couple of blocks away from the front door. Every single person on the staff was just as nice as can be, and very helpful. We loved our room: very spacious floor-plan, enormous pillow-top bed, well-appointed bathroom with makeup mirror and hairdryer. THREE closets and a safe to stow valuables.... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear TravlinCaroline, We love when our guests are able to take advantage of all the amenities and features of our hotel. It seems you enjoyed our fully equipped kitchen, spacious suite and its furnishings, but most of all, the hospitality of our staff. Thank you so much for choosing us, and for sharing your feedback with the Tripadvisor community. We... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I am not familiar with hotels in Philadelphia, but I needed one that was centrally located to colleges that my nephew was visiting. I read some positive reviews, but you never know about accommodations until you arrive. The Windsor Suites exceeded my expectations! The staff was friendly, knowledgeable, and efficient. The room was clean, spacious, and well-appointed. The view was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Lisa W, One of our goals is to always exceed the expectations of our guests, and we are happy succeeded. Thank you for your kind comments and for staying with us. We hope to see you again soon. Regards, The Windsor Suites More

Lancaster, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my third visit to the Windsor Suites and every time I've been impressed with the friendliness of the staff and the cleanliness of the rooms. The staff was eager to answer all my questions regarding locations and directions to restaurants, museums, subways, etc. Will definitely stay there in the future.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Hi Ann H, We do appreciate your repeat visits to our hotel, as it tells us that we are doing something right. Thank you for your loyalty to us, and for your wonderful review. We look forward to welcoming you back soon. Regards, The Windsor Suites More

Guilderland, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Overall we had a very nice stay. This was a girl's weekend with folks meeting from several other cities. Unfortunately after rescheduling several times we ended up here on St Patty's weekend - which was evidently PARTY weekend for college students. Our floor had massive partying going on. This was the only negative. All else was very nice. Rooms were... More

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear LisaOsc, Thank you for your feedback on your recent stay with us. The comfort of our guests is one of our top priorities, and as a result, we do not tolerate parties in any of our suites. It is unfortunate that you experienced that while you were here, but know that as soon as we are made aware, we... More

Brooklyn, New York
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This place is great! The rooms are so spacious, you get two free bottles of water, there is a walk-in closet, large windows, great location, clean, comfy bed - nice firmness with soft top - and to boot, you get great toiletries. Did I mention the 15% off at the Irish pub downstairs that literally had The Best Caesar salad... More

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear socioqueen, Thank you for your review. The Caesar Salad is one of our favorites too, and we have shared your comments with Con Murphy's Pub. We are happy your enjoyed your stay with us, and we invite you to stay with us again soon. Thank you for your comments, and for staying with us. Warm regards, The Windsor Suites More

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Additional Information about The Windsor Suites

Also Known As:
The Windsor Hotel
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Philadelphia
#29 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Windsor Suites 3*
Official Description (provided by the hotel):
The Windsor Suites is an all suite downtown Philadelphia hotel, offering spacious studio and one bedroom suites. All suites feature fully equipped kitchens, and select units offer balconies overlooking the Benjamin Franklin Parkway. Our seasonal rooftop swimming pool allows you to swim high above the hustle and bustle of the city, and our rooftop deck provides a panoramic view of the Philadelphia skyline.Our location in the middle of the city makes getting around very easy, with iconic Philadelphia landmarks and attractions no more than a few minutes walk. ... more   less 
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