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All 82 Philadelphia hotels

The Windsor Suites

3.0 of 5 Hotel   |   1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor) (City Center West)
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77%
Ranked #23 of 82 hotels in Philadelphia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Chrissy M Reading, United Kingdom
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577 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Reading, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a few days before and after a family wedding. It was central to rail stations and is a great location for all the city sights. The rooms are very spacious, comfortable and clean. The roof top pool was an added bonus and a welcome relief on a hot day with great views of the... More

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New York City, New York
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just got back from a great weekend in Philadelphia. We knew we had limited time for this visit and wanted a hotel near to the Barnes and Rodin Museums. We searched Tripadvisor and read the reviews for this hotel. The hotel is very centrally located and we were able to walk to both of the above museums. As mentioned... More

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Lancaster, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located centrally and is a great place to stay if you want to see Philadelphia. It is close to the city hall and the philadelphia LOVE sign as well as downtown. The hotel itself also has a lot to offer as it has two resturants, large, spacious rooms with very comfortable beds and a roof top pool.... More

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear DCcarnforth, We hope you enjoyed your stay with us as much as we enjoyed hosting you! Thank you for your post and for sharing your wonderful Windsor Suites experience with all! All our best, The Windsor Suites Team More

Southend-on-Sea, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Room was huge and very comfortable although it was a little bit dated. It had a Good view over Philadelphia. It also had a Good location within walking distance of all the attractions. Good amenities, clean, friendly staff, comfortable bed. Had an Irish bar within the hotel which was good and reasonably priced. Overall nice - would stay there... More

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Tab C, Thank you for sharing your recent hotel experience! We’re glad you were able to fully utilize our spacious suites and amenities and take advantage of our great location. Looking forward to welcoming you back to The Windsor on your next trip to Philly! Many thanks, The Windsor Suites Team More

1 review
5 of 5 stars Reviewed 1 week ago

I have recently returned home from a month long trip to Philadelphia with a very young baby. We stayed at the Windsor Suites which is really well located and well equipped for families. However, the real bonus was the incredible help that we received from the Staff – from Front Desk to Housekeeping. In particular Zarena at the Front Desk... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear Dublin D, Thank you for choosing to stay with us at The Windsor Suites and for your kind words! We’re so glad to hear that our team, especially Zarena, made you feel warm and welcome in your home away from home. We hope all is well with your family and would love to welcome you back on your next... More

Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay at the Windsor Suites. The kitchen was well stocked with the right utensils, everything worked well. The two closets were great for storage. The room was clean, and functioned very well. We also used the rooftop pool. It was cold but had a nice view. When we checked in the saw that we were with our... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Thank you so much 101Katie, for sharing your experience with us! We are pleased we were able to make your stay comfortable for you and your family. Thank you also for recommending us. That means the world to us. We hope to get the opportunity to welcome you back soon. Warmest regards, The Windsor Suites More

pembroke Pines, Fl.
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I were there for a week for a convention. Great location, close to convention center. But on my last night I find on the box spring mattress a pepper spray and something that looks like a phone. I got really disturb, did the hotel housekeeping change the sheets??? It wasn't under the bed but on the box... More

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TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear miret65, Thank you for taking the time to share your experience here at The Windsor Suites. We do apologize for the unfortunate incident that marred your stay here with us. We have reviewed our housekeeping practices, and can assure you that our rooms are thoroughly cleaned by our housekeeping staff. It is always our wish to have our guests... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My experience of the hotel generally was favourable, and would have been better if my stay had been shorter. Why? I had intended to pay in cash, and had exchanged money to pay for large bills such as this. However, after a few days there was a bill under the door to say that the interim charges had been taken... More

Was this review helpful? Yes 3
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear STUART G, Thank you for sharing your review of your stay. We do apologize if there was a misunderstanding with your payment method. You did authorize us to use your card for payment at check in, at which time we secured authorization from your credit card company for the full amount. There is a time limit for this authorization... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at The Windsor Suites two weeks ago. Everyone there was extremely nice and helpful. The room was clean and the bed was very comfortable. My son especially liked the pool on the roof. We booked through a special package and received free parking. The location was a few blocks from The Franklin Institute and close to the Double... More

Was this review helpful? Yes
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Thank you so much for your kind comments, Suzanne C. We are happy you and your family were pleased, and we can't wait to welcome you back. Thank you for staying with us. Warm regards, The Windsor Suites More

St. Kitts
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed had to stay in Philly twice in the past two months while our daughter had surgery and then therapy at an area hospital. We booked with the Windsor Suites because of the location and the amenities which were suited to a longer stay with kitchen facilities. My initial conversation with Angela proved most helpful as she helped me... More

Was this review helpful? Yes 1
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review

Dear MyislandsTours, Thank you for your great review of your recent stays with us. It is our hope that your daughter is recovering and healing well. We are happy that you contacted us directly for your reservations, so that Angela was able to help you plan the best accommodation for your family. As you found out, our suites are perfectly... More

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Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Windsor Suites 3*
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Philadelphia #25 Family Hotel in Philadelphia #27 Romantic Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
The Windsor Suites is an all suite downtown Philadelphia hotel, offering spacious studio and one bedroom suites. All suites feature fully equipped kitchens, and select units offer balconies overlooking the Benjamin Franklin Parkway. Our seasonal rooftop swimming pool allows you to swim high above the hustle and bustle of the city, and our rooftop deck provides a panoramic view of the Philadelphia skyline.Our location in the middle of the city makes getting around very easy, with iconic Philadelphia landmarks and attractions no more than a few minutes walk. ... more   less 
Number of rooms
125

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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