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All 82 Philadelphia hotels

Four Points by Sheraton Philadelphia City Center

3.0 of 5 Hotel   |   1201 Race Street, Philadelphia, PA 19107 (City Center East)
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Ranked #48 of 82 hotels in Philadelphia
A recent review
4 of 5 stars Reviewed July 4, 2014
pebblesandshush Alberta
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309 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Four Points by Sheraton Philadelphia City Center
See the most recent reviews
Alberta
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 4, 2014

We stayed in this little hotel by lucky chance. And we would definitely stay there again. If downtown is your goal, this is just what the doctor ordered. We like the Reading Market for breakfast and it is a 5 minute walk away. We like the Barnes Foundation gallery. Again, 20 minute walk. It's great. It is clean. A bit... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear pebblesandshush, We are delighted to hear we exceeded your expectations and you enjoyed your stay. Thank you for sharing with us, and we look forward to your next! All the best. More

virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 27, 2014

Booking process wasn't easy. I went all the way through the process and clicked confirm checkout and the page errored. I went back and started over and the rates had gone up $20/night. When I contacted their help chat I was told that rates change all the time and they couldn't help. Once we got there the room temp was... More

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New York City
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 3, 2014

The Hotel is well run but its location is somewhat isolated by the convention center which is next to the hotel. If you don't plan on leaving the Hotel at dark it is fine. I stayed using Hotwire and for $79 it was a great deal

Was this review helpful? Yes
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest, Thank you for choosing the Four Points by Sheraton City Center. Hope you will choose us again to better serve you. Kind Regards Tara S More

Los Angeles, California
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed here 2 Saturday's ago to have a night downtown and catch to daytime baseball game. It is a few blocks off downtown but walkable. There is parking across the street in an open lot, however, we always park in the Jefferson hospital parking lot which is cheaper and covered when we come into Philidelphia. When we got there,... More

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Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest We are pleased to read your review. Glad to know that you had a great stay and our staff was accomodating. Hope you will choose us again in future. Kind Regards. Tara S More

Toronto, Canada
Top Contributor
95 reviews 95 reviews
52 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 9, 2014

I was really impressed with the service at this hotel: 3 star price with 5 star service. The staff really went above and beyond to be helpful to myself and my business colleagues. Rhonda, at the front desk, really went the extra mile for us and even assisted us in shipping items back to Canada after our event. The rooms... More

Was this review helpful? Yes 1
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. We value your feedback. We are glad that you enjoyed your stay and our staff was helpful. Hope to serve you again. More

Westchester, NY
Top Contributor
83 reviews 83 reviews
64 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed May 8, 2014

Yes its convenient to the convention center and yes it is centrally located, but I would not stay at this Four Points again. There were several problems with this hotel: First, my room was not cleaned well. There were not enough towels on my second day and the soap was not replaced. Second, there is a vent that runs along... More

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Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest, Thank you for providing us your valuable feedback. We are truly sorry that you were not satisfied with your stay. We will definitely address the issued you have mentioned in your review. Hope you will give us another chance to better serve you in future. Tara S More

Chelmsford, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 3, 2014

I was booked here for a convention. The room was not available until 4, and the lobby consists of 4 chairs and 2 benches, so there were many people sitting/standing around. The room was very small, and the bed was really uncomfortable. My first full day there, no one serviced the room. The restaurant is only open for breakfast and... More

Was this review helpful? Yes 1
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Guest, Thank you for your feedback. We truly apologize for the inconvenience. We will address the issues you have mentioned in your survey to better assist our guests. Hope you will give us another chance to better serve you. Kind Regards, More

Greenville, North Carolina
Top Contributor
96 reviews 96 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 28, 2014 via mobile

We have been in this hotel for a family trip. The hotel is very conveniently located. It is really closed to the convention center so it is a good choice if you are heading there. Our room was at the corner and it was not very spacious. The is a restaurant in the hotel but does have a pretty limited... More

Was this review helpful? Yes 1
Chicago
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

This hotel is conveniently located walking distance from the SEPTA station, the convention center and Reading Terminal Market. The customer service is exemplary, rooms are clean had they have free wifi. Perfect for business or tourism.

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Rochester, New York
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 21, 2014

This hotel has a great Location, very nice and central, parking was reasonable and then we just walked everywhere and anywhere we wanted. Minutes from Great shopping, History, Parks, fantastic restaurants and bars. Staff was very nice and helpful. Hotel was clean, well kept, and well updated. (sorry if this sounds picky) but at the same time nothing outstandingly special.... More

Was this review helpful? Yes 1
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Additional Information about Four Points by Sheraton Philadelphia City Center

Address: 1201 Race Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Philadelphia City Center 3*
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Also Known As:
4 Points By Sheraton Philadelphia City Center
Four Points By Sheraton Philadelphia City Hotel Philadelphia
Four Points Philadelphia
Philadelphia Four Points

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
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No matter how you choose to travel around the city of Philadelphia, you'll love the location of the newest Four Points by Sheraton Philadelphia City Center Hotel. ... more   less 
Number of rooms
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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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