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Four Points by Sheraton Philadelphia City Center

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1201 Race Street, Philadelphia, PA 19107
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Four Points by Sheraton Philadelphia City Center
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392 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I self-parked across the street from the hotel and a man in plain clothes told me he was in charge of taking $ for the parking lot. I immediately sensed that something was off, but against my better judgement, I paid him $20. He walked away quickly and left the parking lot so I went after him and got my... More 

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1 Thank E D
PA
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was nice, very clean. The staff was very polite and accommodating of our requests. They let us check in early, too, which really helped so we could get settled early and walk around the city. Great location, just a couple blocks from the Convention Center and the Central Market. A very easy walk for anyone and seemed to be... More 

Helpful?
Thank Detweiler
Baltimore, Maryland
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Clean but not great. It's a very convenient location right near the convention center and tons of restaurants including Chia town. Staff is amazingly friendly and worked hard to get the kinks out. The restaurant has decent food but you are so close to so many things that it would be a shame to eat there.

Helpful?
Thank Renee S
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is a great place to stay! It smells soooo good the moment you walk into the door and it's very clean at this location! The front desk agent Arty was exceptional and Doug the bartender is quite personable! I'm unsure of the gentleman who greeted this morning with a great smile at 6am light skinned Afro American male!... More 

Helpful?
Thank Tiesha S
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Tiesha S, We're thrilled to hear you thoroughly enjoyed your recent stay with us. Our team is dedicated to deliver top notch service to our guests, and we will be sure to share your kind comments with Arty, Doug, and the rest of our team. Thank you for your review, and we hope to see you again soon. All... More 

Albany, New York
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 1, 2016

I booked this hotel just one week prior to our stay. It was cheap. I didn't expect anything until I checked in after a super exhausting day. I was so surprised. The room was super comfortable and (of course) tidy, and even was large compared to comparative hotel brands. The location could not be better, the city hall and the... More 

Helpful?
1 Thank Yuan86
Stamford, Connecticut
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 16, 2015

I usually visit Philly 2-3 times a year and have stayed at other properties in the area. I've stayed here twice already...once this summer and recently in November. Decent location at 12th and Race near attractions such as Reading Terminal Market, the Convention Center, Chinatown. Access to everything is pretty easy, as it's only a walk or quick cab ride... More 

Helpful?
Thank injustifiiable
new york
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed December 9, 2015 via mobile

The location of this hotel is excellent. It is one block from the convention center and Reading Terminal, a few blocks from City Hall, and walking distance to Rittenhouse square and Independence Hall. The front desk staff is very nice and accommodating - they checked me in at 11am and later changed my room from a king size to double... More 

Helpful?
Thank lcosette
France
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 2, 2015

The Four points is located very close to the city hall and food market... Easy access to Market street and all kinds of transportation. The configuration of the building however make is a little bit too dark to be relaxing and easy on the evening. Not really the best experience in Philly

Helpful?
Thank benthetraveler2014
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear benthetraveler2014, We’re pleased to hear that you enjoyed our great location in the heart of the City Center during your recent stay with us. Thank you for your review, and we hope to see you again soon. All the best More 

East Windsor, New Jersey
Level Contributor
4 reviews
4 of 5 stars Reviewed November 27, 2015

Stayed for one night as a Starwood member. Nice facility, center city and walking distance to city hall and Reading Terminal. Very friendly staff and pretty decent room with nice size bathroom and shower. Also had a nice size flat screen TV. One downside is thin walls and we did hear a child running around next door. Also had a... More 

Helpful?
Thank KeithA565
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear KetihA565, Thank you for your review. We’re pleased to hear you enjoyed your recent stay with us and liked our great location, friendly team, and comfortable guest rooms. We appreciate you taking the time to share your experience with us, and look forward to see you again should you return to Philadelphia in the future. All the best More 

arson83
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed November 19, 2015

This is just a nothing hotel with it's only positive being it is relatively close to a bunch of things so we could walk. And the room was clean. It was also tiny. We had a King Room and the bed basically touched 3 walls (picture that in your head). So small. So, so small. The bed itself was meh.... More 

Helpful?
Thank arson83
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear arson83, We sincerely regret your poor experience and apologize for the inconveniences you encountered during your stay. Please rest assured that your comments in regard to check-in have been addressed to ensure this does not repeat again. Thank you for taking the time to share your review with us, and we hope you will reconsider giving us another try... More 

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