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Four Points by Sheraton Philadelphia City Center

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1201 Race Street, Philadelphia, PA 19107
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Four Points by Sheraton Philadelphia City Center
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Four Points by Sheraton Philadelphia City Center
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342 reviews from our community

Traveler rating
    85
    135
    71
    34
    17
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70
86
39
114
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
  • All months
    (342)
  • Mar-May only
    (78)
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    (103)
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    (88)
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    (73)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great place to stay the night prior to flying out of Philadelphia airport. Jon the bartender was charming and made the best Cosmo ever. The food was good and the wine list was decent. The shuttle to and from airport arrived quickly. I will stay here again in the near future Dina R.

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Manchester, United Kingdom
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was very confused by the fact that there are so many hotels in Philadelphia with the same name... but I'm glad I got the right one! The city centre hotel is in a very good location - within walking distance of everything we wanted to see. The overnight parking is seriously pricy so don't forget to add that on... More 

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Boston, MA
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was a great hotel. The fitness room had new, well-working equipment; the staff were friendly and happy to help; the room was clean; and it was within walking distance of Market Street and Old City. I'd definitely stay again.

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is excellent for either business travelers visiting the convention center (1 block away) or tourists. We used to live in Philly and picked the hotel based on that alone. From a tourist perspective, it's right next to Reading Terminal Market for some unique and cheap eats, Chinatown is mere 3 blocks away, and on a nice day, you... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Jing C, While we are delighted you loved our convenient City Center location, friendly team, and free amenities, we are sorry to hear you were disappointed with our guest rooms. We will be sure to notify engineering to investigate your comments further as it’s very important to us to ensure our hotel is maintained properly. Thank you for taking... More 

Columbus, Ohio
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We weren't too impressed with this hotel on many levels. Restaurant food was lacking and over priced. While hotel staff was generally pleasant and accommodating, the hotel is pretty lack luster. Room was update and bed was comfortable. I cannot speak for all, but our room was pretty small with no much room. The area as some interesting sites and... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We were there to attend a conference. Convenient location. Close to a lot of restaurants in downtown. Clean and comfortable. We were blown away by the services. I stay at hotels all the time but I have never seen such a hard working General Manager. She helped us check in at the front desk we found her helping in the... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Daniel J, Our team is committed to creating the best experience for each of our guests, so we are thrilled to hear our team made your stay memorable. We will be sure to share your kind comments with our team, and we look forward to hosting you again next year. Warm regards More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

The room I was in had a "pull out desk" which was useless. if you pull it out then there is only room on the very left side for the chair because of a lack of clearance between the bed. On that corner is a recessed area with information brochures so setting a laptop there is not great. And because... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Brian C, We regret your expectations were not met and that you did not enjoy your stay. While we certainly wish you had a much better experience, we appreciate this feedback because this information is very helpful in pinpointing areas we can improve our hotel and services. Rest assured, we will work directly with our team to ensure your... More 

Point Pleasant Beach, New Jersey
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 8, 2015

Nice hotel. Clean. Good location. I was disappointed in that I also thought there was some type of breakfast. They put out a coffee pot. Coffee was very good first day, terrible second day. I also wanted to experience the 'craft beer tasting' on Wednesday night. Bartender said "they ran out of beer" when I asked about it. They had... More 

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Ontario, Oregon
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2015

Everything was clean. The restaurant isn't very good. Very close to the Reading Terminal Market and the Hard Rock Cafe is about a 5 minute walk away. Staff at the desk are very businesslike and not warm and fuzzy which I see bothered some previous reviewers but answer questions readily. I would stay again.

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Ny
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 17, 2015

I enjoyed this hotels location and rooms. The only thing I didn't like is that they had no free breakfast with the amount paid to stay there. Has no parking which was a negative. But there are some near by.Resturant on site though so it was helpful. It's in a fantastic location. Near everything.will revisit & recommend it.

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Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Bellasli, We’re happy to hear you liked our hotel and enjoyed our comfortable guest rooms, delicious restaurant, and convenient location. Thank you for review and recommendation, and we hope to see you again soon. Take care More 

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