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All 84 Philadelphia hotels

Four Points by Sheraton Philadelphia City Center

3.0 of 5 Hotel   |   1201 Race Street, Philadelphia, PA 19107 (City Center East)
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288 people have reviewed this hotel

Traveler rating
    72
    116
    54
    29
    17
See reviews for
59
70
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Ottawa, ON
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Philly can be a tricky place to find reasonable hotel rooms during certain times of the month. This was my second stay here in two years. I booked on Orbitz and it was reasonable for the one night I could find under 175$. Staff are very friendly. This hotel is immediately beside the Conference Centre. It is a 2 minute... More

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I just wanted to thank the staff of the Four Points for a great experience this past weekend. Myt husband and I came in for the weekend to run the Half Marathon and were overwhelmed by the helpful staff, thoughtful touches and overall great service provided by the property. The rooms are clean and comfortable, the staff could not have... More

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Villas, New Jersey
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed one night for the ancestry convention and had a very good experience at this hotel. Upon arrival the staff welcomed me and provided excellent customer service. Every staff member I came across during my stay greeted me and wished me a good day. The room was clean, with plenty of space and storage and the bed was comfortable.... More

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Merrimack, New Hampshire
Top Contributor
58 reviews 58 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is reasonable priced, rooms are immaculate, bed is great and you can't beat the location if you are attending an event at the convention center. The center is in the next block. The feature that keeps me from giving it an excellent is lack of parking. You unload your car at 12th street entrance and then move your... More

Was this review helpful? Yes 2
Nanuet, New York
1 review
5 of 5 stars Reviewed March 10, 2014

In town for one night and used PRICELINE half price to book a hotel room which turned out to be Four Points. Reading the reviews, I was nervous that I would be disappointed by this hotel. SURPRISE! The room was great with plenty of hooks for hanging gear and a large entryway for stashing our suitcases. Close to 95 for... More

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2014

Never have I found the staff so rude, an unclean room, and a neighborhood that is questionable at best. Upon check-in, the staff was apparently doing me a favor. There was no smile, not a "Welcome," nor anything else that made me feel comfortable. I had a fair amount of luggage as well. It would have been nice to have... More

Was this review helpful? Yes 1
Baltimore, Maryland
Top Contributor
66 reviews 66 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 7, 2014

The Four Points is a reasonably priced hotel located convenient to the Convention Center, The Reading Terminal Market and Chinatown. It's been a year since my last visit and there have been a few changes; First, the rooms have been renovated, and while still average size for any downtown metropolitan hotel, the amenities are adequate and the the heating and... More

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Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 10, 2014

This is a perfectly fine budget hotel for the convention crowd, located less than a block away from the convention centre itself. However, I noticed that it was priced about the same as other hotels that also cater to this group of travelers and offer much more in amenities. Do your research, especially if things like a separate business center,... More

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Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Valuable guest, Thank you for your feedback. We will address the issues you have mentioned in your review to better serve our guests. Hope you will give us another chance to prove our good services. More

New Bedford, Massachusetts
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2014

I found this hotel as a last minute alternative for the NSCAA convention. This hotel was perfectly positioned for the convention center. The best thing about this hotel is the staff who literally cannot do enough for you, they were all helpful with any query or problem I had. The room was very comfortable although I would have liked a... More

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St Louis, MO
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 12, 2014

I realize that many east coast city center hotels will have cramped rooms. But, the layout of the room at the Four Points by Sheraton Philadelphia City Center was just not usable. If you extend the desk to use your computer, you run out of room for your chair before it hits the bed. Additionally, the shower has some issue... More

Was this review helpful? Yes 1
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Valuable Guest, Thank you for your review. We are truly sorry that you did not have a satisfactory stay with us. We will address the issues you have mentioned in your review and will correct them to the best of our ability so we can provide better services. I hope you will give us another chance to better serve... More

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Additional Information about Four Points by Sheraton Philadelphia City Center

Also Known As:
Four Points By Sheraton Philadelphia City Hotel
Four Points By Sheraton Philadelphia City Hotel Philadelphia
4 Points By Sheraton Philadelphia City Center
Four Points Philadelphia
Philadelphia Four Points
Address: 1201 Race Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Best Value Hotel in Philadelphia
#37 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Philadelphia City Center 3*
Official Description (provided by the hotel):
No matter how you choose to travel around the city of Philadelphia, you'll love the location of the newest Four Points by Sheraton Philadelphia City Center Hotel. ... more   less 
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