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Philadelphia Airport Marriott

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1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153
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Philadelphia Airport Marriott
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Philadelphia Airport Marriott
Philadelphia Airport Marriott
Philadelphia Airport Marriott
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492 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rhode Island
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

Last month my husband & I had a connecting in Philly that was cancelled, two days in a row. Because of the snowstorms back home we had to book two nights here at the Marriott. Talk about convenient, just walk across the sky walk & you're there. The room was clean & the bed was comfortable. The first night, being... More 

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Burlington, Canada
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here with my daughter on both legs of a trip to Mexico. There is great signage in the Airport for how to get here. Check in was very smooth, the beds very comfy, room service was prompt, the breakfast buffet on the Sunday was "fine", checkout a breeze. Couldn't really ask for more of a hotel of this... More 

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Phoenix, Arizona
Top Contributor
50 reviews 50 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Was doing business elsewhere in the state, and had a flight out at the crack of dawn. The convenience of being able to wake up and walk through a tunnel to the security gate was excellent. My room was fine, nothing amazing but certainly fit the bill.

Was this review helpful? Yes 1
Norwalk
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

So we have been coming and staying in hotels in town for the past 4 years as we visit our alma mater most recently we have been trying this hotel and I mostly run in and out and outside of the restaurant where they had great food and took great care of my daughter and I while my husband went... More 

Was this review helpful? Yes 2
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Tichianaa A, Thank you for taking the time to write this wonderful review about your recent stay. We are so grateful for the recognition you gave to our associates for providing the quality of service that turned your stay into an unforgettable one. I am very excited to share your kind words with our team. We look forward... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Honestly what struck me the most about my stay at Marriot Hotel was the amazing service I got, even from the very first moment I arrived. At the front desk in the Lobby I was helped out by Roxana and William. These last two were actually so kind and attentive that I was very impressed, simply because they were willing... More 

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Gmaspero, Thank you for sharing your experience from your recent stay. It's wonderful to hear about the exceptional service William and Roxana provided you with. We really appreciate receiving feedback likes yours and be able to have the opportunity to recognize our associates for everything they do. I am excited to pass on your comments to the rest... More 

Brooklyn, New York
Top Contributor
56 reviews 56 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here after US air cancelled my flight. Had a flight out in the morning so location wise it was perfect! Staff were friendly on check in and also gave me a bottle of water. Room was very comfortable and clean. Comfy bed with nice pillows and a good sized bathroom. Restaurant pretty standard for a Marriott, decent salad and... More 

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Mark_Joseph30, Thank you for sharing your comments! It's very rewarding to hear that you enjoyed the service and accomodations that our associates provided you throughout your stay. I'm glad you were able to have a great nights sleep before your next flight home. We hope to host you again in the near future. Best Regards, Sydney Fortin More 

Athens, Georgia
Top Contributor
61 reviews 61 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Marriott to catch an early overseas flight. Unfortunately, Qatar Airways cancelled the flight months earlier without notifying us and put us on a bad connection the day after that. Marriott staff helped us with airlines, since no on showed up at Qatar's gate on Wednesdays and the flight departure screen showed our flight leaving 10:15 that... More 

Was this review helpful? Yes 1
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Joe66Michael, Thank you for your review! I'm delighted to hear that our staff took great care of you and helped you through your flight delays. We really appreciate the time you took to recognize our staff and the quality of service that you received. We hope you will stay with us again when your travel needs bring you... More 

Las Terrenas, Dominican Republic
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at the Marriott Airport Hotel mainly for convenience, but will not be back ever again! I booked my reservation via American Express, in advance, for my room which included breakfast in the rate. However, between check-in on 7 Mar 15, @ 4pm and the next morning, that info disappeared off of their computer system. Luckily, I had my... More 

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good Morning Ronald D, Thank for taking the time to share your feedback. Let me start off by sincerely apologizing for the inconvenience and what must have been a frustrating situation. Unfortunately, our systems sometimes have glitches that we cannot control, and we are truly sorry for the problem that resulted from that. I am very glad that this was... More 

Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here when we had tons of snow. Rooms are clean, staff at the desk is good, the server in the restaurant was a bit upset at me because some of the people that were having drinks at my table didn't tip her and she somehow made it my problem. I felt so guilty that I tipped her for them... More 

Was this review helpful? Yes
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good Morning Bismarck V, Thank you for sharing your comments from your recent stay with us. We really appreciate the time you took to share your kind words about the quality of your accomodations. I do apologize again for your experience in the restaurant and for any inconvienence you experienced. We are grateful for all of your feedback as it... More 

New York City, New York
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I missed my 9:30pm connecting flight to Cleveland and the next one was not until 7am. I was planning to spend the night in the airport, but my travel companion wanted to see if the hotel had any rooms, since it was right outside the terminal. Little did we know that stepping out the door meant we couldn't get back... More 

Was this review helpful? Yes 1
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Kyle B, Thank you for sharing your recent experience. We are pleased to know that our restaurant, along with our clean and quiet guest rooms, was able to serve your needs throughout your short stay. I hope you it to your destination safely! We hope you will join us again when your travel needs bring you back to... More 

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