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Philadelphia Airport Marriott

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1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153
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Philadelphia Airport Marriott
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Philadelphia Airport Marriott
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568 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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    (146)
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East Coast
Level Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Marriott property is clean and convenient to the gates at the Philadelphia airport. One of the properties that make early flights so easy! The staff is helpful. The food was good and the bed was comfortable. I would stay again any time travel calls for early flights from Philly.

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Potomac, Maryland
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's a nice hotel, reasonably quiet, right by the runways but no airplane noise. But I've stayed there twice in the last month, and twice I got rooms with musty smells. I don't know if they have a mold problem or what, but my nose also got stuffy both time. Solve this problem, and you have an excellent hotel.

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Danielbeez, Thank you for your review and for your continued business! I have shared your feedback, and am happy to share that we are continually working to improve our rooms. We appreciate the time you took to share your feedback, as it allows us to constantly improve. We hope you will be joining us again in the future,... More 

Peachtree City, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Roxana greeted me when I arrived at the hotel check in counter. She went above and beyond to make sure I had everything I needed since I had been bumped off of my flight and I did not have a reservation or a suitcase. Roxanna was very friendly and helpful. She even went as far as coming from behind the... More 

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Kimb0fran, Thank you so much for taking the time to share your review. Roxana is a great asset to our team and we are so excited to have the chance to recognize her for that from your kind words. We are glad you enjoyed your stay and look forward to having the opportunity of hosting you again. Best... More 

Windermere, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Arrived after a very long stressful journey with many changes along the way to be greeted by Karima Randolph on reception. What can I say but "thank you" to a wonderful kind hearted lady with exceptional customer service skills. Restored our faith, and made our stay at the hotel so much easier. Hotel is in easy access of PHL with... More 

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon PJBish69, Thanks for your note! We really appreciate the time you took to share the wonderful service you received from Karima. She is a great member of our team! I'm happy to share that I have passed on your kinds words to our team to recognize Karimah. We hope you will join us again when you are back... More 

Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Obviously, the hotel is very convenient to airport and easy to access from terminal. The room had a musty smell from the air conditioner. Otherwise, it was quiet, clean and comfortable for our one night stay.

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Tapinatl, Thank you for sharing your experience. We are so grateful for your feedback, and to have the chance to improve our accomodations for the future. I have shared your note regarding your room with our team to ensure this problem does not occur in the future. We really appreciate the time you took to share your feedback... More 

Tucson, Arizona
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We spent only one night, however it was perfect! 'Lanh' at check-in was professional, relaxed, and eager to accommodate our room requests. Thanks!! We will stay here again; we appreciate being treated so well.

Was this review helpful? Yes
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Pamlaz, Thank you for you comments! We are so happy that Lanh took great care of you while you were here. I am excited to pass on your kind words to our team. We hope you will stay with us again the next time you are in the area. Safe Travels, Sydney F More 

Philadelphia, Pennsylvania
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here recently prior to a very early flight. I took the train to terminal B and was able to easily get to the Marriott. I was greeted by Will who was very hospitable and knowledgeable. The price was also very reasonable at $99 plus tax. The major negative is that the wheelchair accessible room was very oddly designed... More 

Was this review helpful? Yes 1
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good Morning Matt K, Thank you for sharing your feedback! Will is a great asset to the Marriott team, and we really appreciate the time you took to recognize his service. I look forward to passing on your kind words to the entire team. Please accept our sincerest apologies for your inconveniences. I have shared your feedback with the necessary... More 

Amsterdam, The Netherlands
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Everything you need for a short stay. Great hotel and staff! We got in touch with an employee called Adam Stevens, this guy is awesome. He went with us after his duty was over at the City Center. We had to buy some stuff and he guided us to the shops. That is very efficient when you don't know the... More 

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Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Ramabham73, Thank you for your review, and of the kind words about our associate, Adam. He really is an asset to our team! We are so happy to learn that you enjoyed your stay, and that Adam helped ease your traveling throughout the city. We look forward to your next visit. Best Regards, Sydney F More 

Birmingham
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stuck at airport due to flight cancellation and bags delayed somewhere. Prices a little high particularly in the shop but the staff, hotel and food were a really good standard so could relax a little under tense circumstances, and be fighting fit the next morning for arranging new flights and finding luggage. Very efficient.

Was this review helpful? Yes
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon El S, Thank you for taking time out of your day to share your experience. It's so rewarding to hear that under your unfortunate circumstances, our associates helped you enjoy your stay that much more. We really appreciate your kinds words. We hope you will join us again in the future- under better circumstances of course! Safe Travels,... More 

Delafield, Wisconsin, United States
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked two rooms and stayed here on a Monday and Tuesday night. We were in town to watch MLB baseball games. This hotel is convenient for all sporting events. If you are flying to Philadelphia the hotel is attached directly to the hotel. We had a car and used the hotel parking - which is part of the airport... More 

Was this review helpful? Yes
Sydney F, Manager at Philadelphia Airport Marriott, responded to this review

Good afternoon Shelli M, Thank you for your review. We're so glad to learn that you enjoyed your stay with us. We hope you enjoyed your games at the stadium! It's wonderful to hear about your experience with us. We hope you will join us again the next time you are in Philadelphia. Best Regards, Sydney F More 

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