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Sheraton Philadelphia Society Hill Hotel

4.0 of 5 One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106
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Sheraton Philadelphia Society Hill Hotel
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Sheraton Philadelphia Society Hill Hotel
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501 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach, Virginia, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at most of brands in the Starwood portfolio (Westin, W, ALOFT, etc), but this is only the second Sheraton. This was a pretty good hotel experience, all the important stuff was there, bed was comfy, sheets were clean, room was in good repair and clean. The staff was attentive and took care of everything we needed. A... More 

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent trip to Philadelphia! We are so glad to hear that you enjoyed your stay! We hope that you have the chance to come and stay with us again in the future! More 

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

This was a spontaneous trip to celebrate our 10 yr anniversary. We are from the Philadelphia area and are familiar with the lovely Old City character and charm. This was the main reason I chose this location for our night out. If you're not familiar with Old City Philadelphia, this area takes you out of a busy city, into an... More 

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Happy Anniversary! We are glad you love the area as much as we do! Our location is great and we are very lucky to have so many great attractions and restaurants in walking distance. We hope you have the chance to stay with us again! More 

Cincinnati, OH
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Probably 4.5 stars. I am a starwood guy, but normally try to avoid Sheratons, they are never bad, but also rarely great. The Sheraton Philadelphia Society Hill was definitely an exception. Even though just four floors, it is a nice size property with large rooms and great facilities. The fitness facilities were great, breakfast in the exec lounge was better... More 

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

.Thank you for your feedback. We appreciate you taking the time to review your recent stay. Our location is great and we are very lucky to have so many great attractions and restaurants in walking distance. Thank you for the positive comments about our staff . We hope you have the chance to stay with us again! More 

westchester
Top Contributor
94 reviews 94 reviews
38 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 1 week ago

We had come to Philadelphia to see two exhibits at local museums, and chose the Sheraton because it was located well for us. First, let me say that the staff was uniformly pleasant and helpful. Three of us shared a nice room with two queen beds, and we fully enjoyed the small, private patio attached. Location was good, but the... More 

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for choosing us during your recent visit to Philadelphia for your trip! We sincerely appreciate it. We are proud of our hotel and especially of our location. We wish we had better weather in Philadelphia during your stay! We are so lucky to have so many great things in walking distance. We hope you have the chance to... More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

In general, amenities and service standards severely lacking compared to a previous stay at the Hyatt Penn's Landing (which is very close by). Very much below average for the price and expectations. First night found very large spider in our room crawling near my sons pillow (other reviews say there were large roaches in the bathrooms). Phone didn't work, Television... More 

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for choosing to stay at the Sheraton Philadelphia Society Hill. We thank you for taking the time to review our hotel. We apologize for the inconveniences you experienced during your stay. We strive to provide our guests with a unique and one of a kind experience. At your convenience, please reach out to Henrietta Staller our guest services... More 

Spring Lake, NJ
Top Contributor
67 reviews 67 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited for a work conference. Hotel is easy walking distance to many restaurants and bars. Rooms were very small and bathrooms even smaller. Front desk associates very nice. Club lounge spread was just OK and the room seemed to be an afterthought. Valet service was quick and friendly.

Was this review helpful? Yes
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your feedback. We appreciate you taking the time to review your recent stay. Our location is great and we are very lucky to have so many great attractions and restaurants in walking distance. Thank you for the positive comments about our staff . We hope you have the chance to stay with us again! More 

Alexandria, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I took a last minute mini vacation. Room initially looked good but was dirty. Must have been near the pool as there was lots of noise. Great location though. Supervisor for housekeeping needs to do a better job.

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for selecting our hotel on your recent stay. We appreciate all feedback, as this is how we learn, grow and train.Thank you for the updates and I can assure you these have been addressed with our housekeeping department. We value all of our clients. Thank you for taking the time to bring these items to our attention. More 

Haverford, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I had the pleasure of being guests at a wedding at the Sheraton Society Hill Hotel last night. The staff at the hotel was the most caring, competent and considerate staff I have ever encountered. So pleasant and concerned about our well being and doing everything to see that we had an enjoyable evening. Everyone from the... More 

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Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your feedback and your positive comments about our staff. We strongly feel our staff is our best asset. They care from the time you make your reservation to the check in process and throughout your stay. Our staff prides themselves to ensure all of our guests have created great memories of their experience with us. We are... More 

Sudbury, MA
Reviewer
5 reviews 5 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent two nights here while in town for a wedding and I can't say enough good things about this hotel. Every staff member we encountered...front desk, housekeeping, valet, restaurant, etc was so incredibly friendly and went above and beyond. I was skeptical because of reviews but very pleasantly surprised. First time in a Sheraton in years as we only... More 

Was this review helpful? Yes
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your feedback and your positive comments about our staff. We strongly feel our staff is our best asset. Our staff prides themselves to ensure all of our guests have created great memories of their experience with us. We are fortunate to have a great team! We are so happy to hear you enjoyed your stay with us... More 

Seattle
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights in Winter. Nice lobby. The hotel feels unique in it's design. Rooms were average, the club lounge served decent appetizers and a breakfast. The hotel was several blocks away from the man sites than some other properties, so keep that in mind.

Was this review helpful? Yes 1
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for choosing us during your recent visit to Philadelphia ! We sincerely appreciate it. We are proud of our hotel and especially of our location. We did a full multi-million dollar renovation in 2012, the lobby was definitely an area we wanted our guests to feel connected and to relax in. We are glad you enjoyed the appetizers... More 

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Additional Information about Sheraton Philadelphia Society Hill Hotel

Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton
Hotel Style:
#16 Luxury Hotel in Philadelphia
#27 Family Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
#38 Business Hotel in Philadelphia

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