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All 84 Philadelphia hotels

Hilton Philadelphia Airport

3.5 of 5 Hotel   |   4509 Island Avenue, Philadelphia, PA 19153
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Hilton Philadelphia Airport

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Ranked #52 of 84 hotels in Philadelphia
A recent review
5 of 5 stars reviewed 2 days ago
wesbriash42 New York City, New York
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592 people have reviewed this hotel

Traveler rating
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    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I are celebrating our 11th anniversary this Saturday and we will be attending the Penn relays nearby...How can I arrange a memorable nights stay? All suggestions are welcomed. Are there any rooms with a jacuzzi?

Was this review helpful? Yes
Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good afternoon Wesbriash42, thank you so much for choosing to stay with us here at the Hilton Philadelphia Airport for your 11 year anniversary and CONGRATULATIONS to you and your wife! We sincerely appreciate you using us for such a memorable occassion. Please give us a call prior to your arrival and we can do champagne and chocolate covered strawberries... More

Newtown, Connecticut, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Out floor was being renovated and was not acceptable for guests. We would have left but everywhere else was sold out. The lighting fixtures were hanging from the ceiling. There was construction debris everywhere. The fire sprinklers were taped over- a serious safety violation! Trash and dishes sat in the hallway the entire stay. We had to ask for towels... More

Review collected in partnership with Hilton Hotels & Resorts

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Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good morning Christine W, first of all, let me start by apologizing for your most recent stay with us and failing to meet your expectations. It is our goal to provide wonderful, hassle free service for all of our guests - and we certainly did not achieve that by placing you on a floor that was under renovations. We are... More

Sturbridge, Massachusetts
Top Contributor
66 reviews 66 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed four days and found it well located to quickly get on the expressway for trips to downtown Philadelphia or south to Delaware or Maryland. Comfortable rooms, quite clean and well serviced. The hotel restaurant was very good with a very nice selection of choices. We ate there 2 nights and 4 morning breakfast buffet.

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Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good evening DrPaulS, thank you so much for sharing your experience from your recent trip to Philadelphia. We strive to provide the best possible experience for anyone that enters our hotel - as every person that comes through our doors is our guest!! As you stated, you have various places to visit in the surrounding area for an adventure, plus... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited for an event. Rooms are very outdated though I think they might be renovating. Hot water hit or miss. Customer service is excellent though. About 12-15 minutes from old city Philly. Would come back after some updating.

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Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good day 17LiaM, thank you for sharing your experience from your recent stay, and thank you for staying with us!! We sincerely appreciate the excellent feedback regarding our staff and use our guests' comments to look for ways to improve our service and facilities. I wanted to let you know that we are currently in the midst of improving our... More

Randallstown, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay was pleasant. Confercence set-up was great. Meeting room with contintentail breakfast was very convinent. The lunch was in a separte room very close to the meeting room. It was really a private area with only one other group which was loud at times but not a major distraction for our meeting.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good morning Cwltrl, I wanted to thank you so much for choosing to stay with us, as well as your response and sharing your experience regarding your recent meeting here at the Hilton Philadelphia Airport Hotel. I make it a point to review all guest reviews in order to keep our staff always trying to improve our service and our... More

Austin, Texas
Top Contributor
116 reviews 116 reviews
51 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is definitely dated and there was some work being done to it. There seemed to be a lack of professionalism on the floors in regards to upkeep. For example the door to the stairs was propped open by a toilet bowl brush for the 24 hours I was there. There was some wrappers left in the hall for... More

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Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good day Aron W, thank you for sharing your experience from your recent stay here with us. I make it a point to read all commments and responses to ensure our staff is always focused on improving our service and facilties. It sounds as though your stay was good overall - but we aim for great!! We sincerely appreciate the... More

Downey, CA
Top Contributor
69 reviews 69 reviews
51 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for one night, and chose this hotel solely because I'm a Hilton HHonors member and this property was extremely close to the Philadelphia Airport. I had a 7 AM flight out the next morning so I have to say that other than staying in the Airport Marriott which is located right in the main terminal area, you... More

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Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good morning Jandrfas, thank you for choosing to stay with us, as well as sharing your experience from your recent stay. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for excellence in service and want every guest to leave... More

Los Angeles
Top Contributor
55 reviews 55 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had an early flight to airport and am a Hilton Diamond so chose this property. Check in was okay-the clerk seemed robotic. Restaurants were a sports bar and a restaurant with almost identical menus which lacked creativity. Room was fine until shower refused to get hot and then wouldn't shut off. Quickly remedied but how many times can you... More

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Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good afternoon Monyline, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a less than great experience with us and I have addressed these issues with our staff. I also understand that one of our managers has reached out to you to discuss this issues as well. Exceptional guest service is the foundation... More

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

Booked this room as a reward stay for my wife because her flight canceled at the last minute. I chose the hotel based on proximity to the airport as well as being a Hilton property. 30,000 points for this dump is an embarrassment for Hilton. I booked and guaranteed the room as a queen as well and was given two... More

Was this review helpful? Yes
Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good morning Whoknew724, thank you for your feedback. We are glad you chose our hotel during your recent stay in the area, and we sincerely apologize for not meeting your expectations - that is certainly not who we are nor what we strive for!!! We appreciate you bringing this to our attention and know our guests deserve better. We make... More

Austin.TX
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed one night at this property, solely because I had an early flight out the next day. My problems with the hotel started as soon as I set foot on the property. I was traveling for work, so had personal luggage plus some boxes I was carrying; NO ONE was available outside the property, or in the lobby, to... More

Was this review helpful? Yes
Gyrod H, Manager at Hilton Philadelphia Airport, responded to this review

Good evening Gemutlichkeit, thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our facilities. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We are actually under renovations as we speak which will certainly improve our property. We... More

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Additional Information about Hilton Philadelphia Airport

Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Philadelphia Airport Hotel
Hilton Hotel Philadelphia Airport
Hilton Hotel Philadelphia
Hilton Philadelphia
Philadelphia Hilton
Address: 4509 Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 84 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Philadelphia Airport 3.5*
Official Description (provided by the hotel):
The Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; complimentary wireless high-speed internet in the guest rooms and lobby, and free parking for guests. The Hilton also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 
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