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DoubleTree by Hilton Philadelphia Airport

3.5 of 5 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
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DoubleTree by Hilton Philadelphia Airport
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DoubleTree by Hilton Philadelphia Airport
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60 reviews from our community

Traveler rating
    20
    21
    14
    3
    2
See reviews for
8
10
3
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I like the location.I thought the warm cookies are nice. The fruit water in the lobby was good.I truely enjoyed stay. I Slept so well, the bed was very comfy. Staff was nice upon check in, and made for a nice but short conversation. I would stay here again! :-)

Was this review helpful? Yes
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Shaybay777, we really appreciate your kind review of the Doubletree Philadelphia Airport! There is no better place to stay when visiting the Philadelphia Airport area. We have such a wonderful staff and accommodations here which are ideal for families and business travelers alike. You know that you are always welcome and we look forward to your next stay.... More 

Huntersville, North Carolina
Top Contributor
101 reviews 101 reviews
41 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Flew into Philly on Jan 18th - Nasty ice storm that AM with many multiple car pile ups in the area. Opted to bunk near the airport rather than drive to destination another 40 miles away. Double Tree had lowest rate of decent (read - not budget) airport properties and was available. Booked online while flying in. Caught the shuttle... More 

Was this review helpful? Yes
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Red Badger 22, thank you so much for the kind words regarding our property and our staff. That storm was quite awful that evening and it did change the plans for many people, so we are extremely happy you decided to stay off of those dangerous roads and bunk with us here at the Doubletree Philadelphia Airport!! We... More 

Sinking Spring, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel and staff were very very good. The shuttle service to the airport was great (but it was 4:00 in the morning so not much of a demand). The shuttle service being picked up at the airport upon our return was not so great. They supposedly run every 20 minutes, however we waited over 30 minutes from the time... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Bonnie P, thank you for choosing to stay with us at the Doubletree Philadelphia Airport and please accept my sincere apology for the inconvenience you experienced during your stay regarding our shuttle service. At the Doubletree Philadelphia Airport, customer service is our number one priority and it is our desire that our guests have a pleasant, comfortable and... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

If a hotel is as good as its employees, then I shall rate Doubletree at Philadelphia is as great as Mark who serves in the Landing Club. Every one at this hotel is warm and welcoming, but he exceeds all. When you visit this Hotel, look for him. Mark is quick to welcome you, engage you with the break choice... More 

Was this review helpful? Yes
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Sanjeev C, first I would like to thank you so much for the kind words you have for our staff, especially Mark, he is a HUGE asset to our hotel. Secondly we are truly glad you had a wonderful time here at the Doubletree Philadelphia Airport as we strive to create a excellent environment for all our guests.... More 

Miami, United States
1 review
5 of 5 stars Reviewed 1 week ago

I found this hotel staff to be very friendly and helpful. the entire staff is on the same page, constantly asking if there was anything they could do during our stay. The shuttle service is excellent, the food is above average, the hotel has been updated and the location is great. I will definitely stay at this hotel again. The... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Peter C, we really appreciate your kind review about our staff and location. Your compliments will be shared with our management team and staff at our employee rally! It is very much appreciated and encourages us to continue to deliver the very best this city has to offer. It would be a pleasure to welcome you back the... More 

miami, florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from Philly, the weather was cold but hotel staff were warm and friendly. Nothing was too much trouble for any of them. The room was clean and comfortable with all the amenities. Sports bar was a nice place to unwind and the crab dip was excellent. We would definitely stay here again. Almost forgot, the shuttle was on... More 

Was this review helpful? Yes 2
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Camiami, we really appreciate your excellent review of the Doubletree Philadelphia Airport!! There is no better place to stay when visiting the city of brotherly love!! We have such a wonderful staff and comfortable rooms which are ideal for anyone looking to stay with us. You know that you are always welcome and we look forward to your... More 

Frederica, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had an excellent stay at the Doubletree at Philadelphia Airport. Of course we love the warm cookies on check in. The staff was very friendly and went out of their way to greet us and ask if we needed anything. We got a great rate for the hotel on Expedia and you do not have to... More 

Was this review helpful? Yes 2
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Joanne S, thank you for taking the time to share your experience with our team here at the Doubletree Philadelphia Airport. We are definitely always working to better cultivate a more positive experience for our guests using service as our number one tool!! We cant wait until you come back for another visit and see us again for... More 

Philadelphia, Pa.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with family and we had a good time. The problems we had were corrected fast. The staff were friendly.The hotel needs a little bit more of updating. The kids loved the swimming pool. The warm cookies were delicious.

Was this review helpful? Yes 2
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning BygGyrlzRSexy2, thank you for taking the time to share your experience and suggestions with our team here at the Doubletree Philadelphia Airport. We have undergone a few changes so far as you saw, and will continue with improvements in various spaces in the future. That said, we are definitely always working to better your experience with a guests... More 

Lemon Cove, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was nice, very close to airport. Staff was excellent. Room was clean except for a large blood stain on the mattress. I don't know why the housekeeping staff would just cover that up and hope that no one would notice. Other than that I would recommend the hotel as a convenient and well looked after establishment.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Ronald T, first I would like to thank you for taking the time to provide us with feedback regarding your recent stay at the Doubletree Philadelphia Airport. We take your comments very seriously and have shared your remarks with the Executive Housekeeper and Chief Engineer. After reading your review I actually took time to go to your room... More 

Top Contributor
243 reviews 243 reviews
32 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We routinely stay overnight here instead of getting up early, dealing with traffic/delays and then parking at one of the offsite parking lots. It comes close enough to the same price when all things are considered. Shuttle is free and runs frequently. Same reason why the airline uses it for their flight crew. WiFi is free for HHonors elite members.

Was this review helpful? Yes 1
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Richard B, your compliments are very much appreciated as I want to thank you for choosing to stay with us here at the Doubletree Philadelphia Airport. I agree with you that our location and staff are truly awesome!! Our team works hard to make sure guests like you are comfortable and have a hassle free experience, especially when... More 

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Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#3 Best Value Hotel in Philadelphia
#48 Business Hotel in Philadelphia

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