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DoubleTree by Hilton Philadelphia Airport

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4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
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DoubleTree by Hilton Philadelphia Airport
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DoubleTree by Hilton Philadelphia Airport
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156 Reviews from our TripAdvisor Community

Traveler rating
    59
    46
    37
    7
    7
See reviews for
27
28
10
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (156)
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    (70)
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pa
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

2nd time staying here for a trip out of the airport and our family of four will not be back. We stayed May 9th and the woman at the front desk acted like she didn't want to be there... Sorry if I had to make her change our room cause my kids wanted to watch the planes take off! And... More 

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Lebanon, Pennsylvania
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We reserved a room weeks in advance and paid with a credit card. Got a confirmation number. We called the day before to make sure we could get there late because we had a wedding during the early evening. I was ASSURED there was no problem but to get there by midnight. We got there at 11:00 . We were... More 

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grottoes, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you have to stay close to the airport the doubletree Hilton is a great choice. Everyone loves a nice warm cookie at check-in. The staff are very friendly. If you stay at this hotel you will be be a little far from food options and have a 20 minute commute downtown. The breakfast should be included in the price... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Panama City Beach, Florida
Top Contributor
76 reviews 76 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were clean and comfortable. Not the best service in the bar for dinner. Food was ok but did not find it friendly or a place I would look forward to going back to. Service in the restaurant for breakfast I would call poor. Sorry I bothered you to eat. From the moment you walk in you feel like your... More 

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Athens, Alabama
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This Doubletree was converted from an old Hiton. The staff is very helpful, courteous and the location to the airport is great. Even being close to the airport the rooms are ver quiet. The hotel holds an evening social hours for their Hhonors members, it's a great social hour better than embassy Suites. What I didn't like: rooms need updating,... More 

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Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Boytd664, thank you so much for sharing your experience from your recent stay here with us at the Doubletree Philadelphia Airport - we sincerely appreciate it. The best advertising we can get comes directly from those guests who stay with us, and the best way for us to continue to improve our service and property is through feedback... More 

Las Vegas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

based on location and accommodation from airport to hotel, the Double Tree exceeded my expectations as far as service and quality of the hotel. The staff was friendly and physical appearance of the venue was up to date.

Review collected in partnership with DoubleTree by Hilton

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Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Jacquelyn G, thank you so much for the excellent words you have for our staff here at the Doubletree Philadelphia Airport. Hospitality is what we do best and we try our hardest to make sure each guest has an awesome experience, so they can now consider us their second family. It is our privilege and honor to be... More 

Frederick, Md
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here after The Who concert at Wells Fargo. Great location, staff attentive & friendly, close to venue. However, housekeeping insistingly knocking on doors at 8am when checkout is not until noon was annoying and obnoxious. Staying in Philly for Paul McCartney next month, but will stay at the other Philly Doubletree where it is quieter. One thing that pleased... More 

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Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Sheriw1965, I would like to thank you very much for your kind Trip Advisor review. Our team here at the Doubletree Philadelphia Airport works hard to keep guests like you extremely happy and completely satisfied. I'll definitely pass along your compliments as well as your suggestions as we look forward to your next stay with us. Thank you... More 

Virginia Beach, Virginia, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel! Drove up to Philly to catch a ball game, the Double Tree was a perfect fit for us. The hotel staff was outstanding in every aspect, very professional and courteous.Especially the cleaning staff, every time we walked by, they would smile and ask how things were going, very hospitable. The staff provided daily fruit water all day long,... More 

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Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Chuck S, we really appreciate your business and kind review about your staff and facilities. Your compliments, which I will share with our entire hotel team, are very much appreciated and encourage us to continue to deliver the very best in hospitality. I would also like to thank you for recognizing our daily fruit water located in the... More 

london england
Top Contributor
112 reviews 112 reviews
39 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights, having got a good rate for the concierge level which I recommend if you can do so too - the extra facilities are not particularly special, but you get to stay in a room right at the top of this building and the views are spectacular. It is all very modern, typical Hilton group,... More 

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Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day UKandFrance, thank you for the awesome review of the Doubletree Philadelphia Airport, your compliments are very much appreciated. Our entire team works extremely hard to make sure every guest is completely satisfied and has a memorable experience. We look forward to you returning to the area and we wish you a great day!! More 

St Petersburg, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

When staying close to the airport in Philadelphia, this is by far the best value for a full service hotel. Great staff! Great service from everyone there. I've stayed at this location 10 visits in the last year and the quality is always excellent.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Ronald T, thank you so much for choosing the Doubletree Philadelphia Airport and the kind words you have for our staff. We strive to make each and every guests experience special and hassle free; especially for returning guests like yourself, who we now consider family. It is our privilege and honor to be your choice of hotel and... More 

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