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Loews Philadelphia Hotel

4.0 of 5 1200 Market Street, Philadelphia, PA 19107
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#15 of 82 Hotels in Philadelphia
1,795 Reviews 4 of 5 stars
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Loews Philadelphia Hotel
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1,795 reviews from our community

Traveler rating
    872
    570
    182
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    78
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314
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Loews Philadelphia Hotel
See the most recent reviews
Philadelphia
1 review
5 of 5 stars Reviewed 1 week ago

From beginning to end, I enjoyed my stay. The staff was very friendly and helpful. From the front desk, Jennifer to the Bellmen, Kevin and Willie to Matt at the concierge desk. Loved my stay and the beds are great. I slept so well. Great location to all the is great in Philly. Centrally located to City Hall, Macy's, bus... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel, we are thrilled you enjoyed your stay. We are pleased our friendly and helpful team members made your stay memorable and we will let Jennifer, Kevin, Willie and Matt know how much you enjoyed their assistance. We are pleased your enjoyed your guestroom and our comfy beds. The hotel... More

New Hyde Park, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here this past weekend for our 1 year anniversary. I could not have been more satisfied with our experience here. The staff truly went above and beyond our expectations. When our luggage was brought up to our room, the staff member gave us some tips on places to visit while we were there. He was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled that we had the opportunity to host you for your one year anniversary. We are pleased you enjoyed our friendly team members and that they made your stay memorable. We are happy you enjoyed your guestroom and our central location walking distance to great dining, shopping... More

Philadelphia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My belongings were stollen from my room by a stuff, never ever stay in this hotel! Of course never were found or compensated. Then they included a bill for a mini-bar which I never used! This the worst hotel experience in my life. Very unsafe.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Good morning Kate, I am sorry to hear about the experience you had at the Loews Philadelphia Hotel, certainly does not sound like the stay we expect our guests to have. Please feel free to contact me directly to discuss this matter further. I will pass this along to our security team and the Front Office. More

Middletown, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this property for business and couldn't have been more pleased. From the moment Collin checked us in, our stay was flawless. He set the tone from the outset that the staff wanted to please and, to the person, we found everyone to be very warm and helpful. Kevin, the bellman was charming and our... More

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Lowes Philadelphia Hotel. We are thrilled that you enjoyed your stay and that our friendly team members including Kevin and Nicole were able to make your stay event more special. We are happy you enjoyed your guestroom with a spectacular view of William Penn! We are pleased you enjoyed the room amenities... More

Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The moment you enter this hotel, you will know that you are dealing with a 5 star hotel. The lobby is very big, and in the reception area, you are welcomed by 5 or 6 receptionists. I had booked a room with a king size bed, and i was told that the upper floors have a queen size bed tops.... More

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled you enjoyed your stay and that our friendly and welcoming team members enhanced your visit. We are happy we were able to assist with your guestroom on a club level floor and that you enjoyed the breakfast. We agree that we have a wonderful location, walking... More

Top Contributor
50 reviews 50 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great stay here. Its very central to everything including the hop on hop off bus. They supplied us with an extra fridge at no cost. I would definately stay here again however there was one incident that really annoyed me and that was that the new york jets (i think thats who they were) arrived and had... More

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased you enjoyed your stay and apologize for any inconvenience with the elevators while you were on site. We hope you will afford us another opportunity to wow you with a return visit soon. Sean C. More

Northampton, Pennsylvania
Contributor
18 reviews 18 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I am actually very familiar with this property due to living in the Philadelphia area for college, but this was my first time staying there. I had high expectations due to their ratings...my expectations were exceeded. The hotel was recently renovated and I was very impressed with the decor and features. The rooms are very spacious and trendy. I really... More

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased you returned to the area after college and had the opportunity to stay with us. We are happy we exceeded your expectations, as we seek to provide a memorable experience for all of our guests. We are happy you enjoyed the renovations, your guestroom and the... More

harrasedmum54
Top Contributor
82 reviews 82 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

My Loews experience began before my trip when the concierge Matthew emailed me to introduce himself and check on my requirements. We upgraded to a club/premier room on the 31st floor which was large and had an amazing view over the roof tops.And it was really really QUIET - which had been my request so that I could work. Breakfast... More

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased that Matthew made you feel welcome even before you arrived on site. We are happy you enjoyed your upgrade on our club floor and that you enjoyed your view, the breakfast and the quiet. We are glad that Matthew and Daniel were able to assist with... More

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location - Reading Terminal Market is just a block away, and there are numerous shops, restaurants and attractions all within walking distance. The staff were friendly and helpful. The rooms were tastefully decorated and very comfortable. There is a sensor activated mini bar in the room, however, the staff arranged a second fridge, delivered... More

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled you enjoyed our prime location walking distance to great shopping, dining and the historic district. We are happy you had a chance to visit Reading Terminal Market – a favorite of locals as well! We are glad our friendly team members made your stay memorable and... More

Cambridge, Massachusetts
Senior Contributor
25 reviews 25 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Philadelphia for business with a two day/ one night stay for business. The staff were very friendly and respectful of my needs. They anticipated what I needed at times and were ready to accommodate any special needs; ie.. food allergies, forgotten tooth brush. If necessary they accompanied me to where I needed to go to ensure that... More

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel during your business trip. We are pleased you enjoyed our friendly team members and that they made your experience memorable by assisting with all of your needs. We are happy you had a chance to visit the 33rd floor; it has some of the best views of the city.... More

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Hotel Summarization (Beta)

What travelers say

  • Convention center(18)
  • Room service(16)
  • Terminal market(15)
  • Great location(14)
  • Very nice(12)
  • Art deco(9)
  • City hall(9)
  • Liberty bell(8)
  • Very friendly(6)
  • Sole Food(5)

Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
Reservation Options:
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Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia

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