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Loews Philadelphia Hotel

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1200 Market Street, Philadelphia, PA 19107
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Loews Philadelphia Hotel
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Loews Philadelphia Hotel
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2,079 reviews from our community

Traveler rating
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    88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pershore, United Kingdom
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for 3 nights during our first visit to Philly. I looked at review sites and booked via booking.com with the only real negative comment being about small rooms. Well, our room was far from small, well appointed, very clean and the bed was soooo comfortable, better than a Marriott bed! All staff were very friendly, particularly Ida at... More 

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Brunswick, Georgia, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The front desk staff was very helpful with pointing me in the right direction for the many sights of Philadelphia . The hotel was clean and a perfect host for our convention. It is central to all transportation which was great because I'm not familiar with the area

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Shrewsbury, New Jersey
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Yes we were one of the many at volleyball tournament , Loews was and is a great choice !!! Staff all around is excellent !! We upgraded to a Grand luxury king room on the 30 th floor overlooking Philadelphia... Awesome view ! Worth upgrading .. I did know about the construction and I did ask for a room away... More 

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Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. Very comfortable. Great fitness/health club. Great location for walking anywhere. The staff was amazing and accommodating The only issue was the wifi is very unreliable it kept going out and there is virtually not accesses in the fitness center.

Review collected in partnership with Loews Hotels and Resorts

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased you enjoyed our spacious fitness center and our central location walking distance to great shopping, dining, cultural and historic outlets. We apologize for the WiFI issues and we are looking into this problem. We look forward to hosting you again soon. Sean C. More 

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is an ultra modern hotel very conveniently located in the Center City area of Philadelphia. A block away from the Reading Terminal Market and within walking distance of many stores and restaurants. Check in was quick even though there were a lot of guests. Double bed rooms were oversold but I had no problem getting a rollaway and the... More 

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for taking the time to inform us of your recent stay at the Loews Philadelphia Hotel. We appreciate that you enjoyed the robes, the Keurig and the assortment of coffee. We strive on making each and every stay feel like a "home away from home" experience. I do want to apologize for the noise level and hope that... More 

Winchester, Massachusetts
Top Contributor
73 reviews 73 reviews
54 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Was put in a room overlooking the enormous construction next door. That site started pounding at 7am (and continued to pound in a way that disrupted our meeting at the hotel). Room was nice, wifi was adequate, bed comfortable, room clean, good products. Meeeting catering was good. Would recommend once the construction is done or if you can get a... More 

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

I want to sincerely apologize for the construction that is taking place across the way. Currently, our neighborhood is enhancing the area with new restaurants and shopping boutiques. The growth of our city has forced us to endure this inconvenience temporarily. If you would like to discuss this matter further, please reach out to me directly. Once again, we are... More 

Montgomery, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location in Center City and has phenomenal customer service. It is your standard big hotel - above average but nothing spectacular in terms of the rooms - certainly more than adequate. Jenna and LaToya at the front desk were amazing. Delta incorrectly scheduled my hotel for one month earlier (didn't match my flight reservations... More 

Review collected in partnership with Loews Hotels and Resorts

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your kind words about our team members. We are thrilled you enjoyed our friendly and helpful team members and we will share your review with each one that you mentioned. We are happy you enjoyed your stay and that we were able to help you resolve your issues with Delta and when you needed a space for... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

(1) We had 3 cars and 2 rooms. We had to pay $120 per night for parking. This was an unexpected expense. for 2 nights ($240) (2) We reserved a room with 2 beds. We got a room with 1 bed. They gave us a rollaway that barely fit in the room and made no apologies. This was unacceptable (3)... More 

Review collected in partnership with Loews Hotels and Resorts

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for the feedback regarding your recent stay at the Loews Philadelphia Hotel. We are very disappointed with the situations that occurred. I will follow up with the managers handling these issues and would like to ensure that they will not happen again. If you would like, please contact me directly so we can further discuss this matter. Again,... More 

Cambridge, Massachusetts
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our goal for this stay was affordable but on the nicer end. We considered the Hilton Philadelphia at Penn's Landing and a B&B in Germantown. Loews has the consistency of quality/service that you would expect from established chains like the Hilton but the artsy/modern decor and unique architecture of the building was worth the pick for us this time around.... More 

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are pleased you enjoyed your recent stay and that you admired the design of our building and appreciated our top of the line service. We are happy that you were able to get a good rate and that you enjoyed the décor of the hotel, the view, your bathroom, our fitness center with our indoor lap pool and our... More 

North Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed two nights in a king-bed room on the 25th floor, east side of the hotel. Room: Reasonably spacious and clean. A nice big LG TV. The only issue was that there wasn't a place to plug in my laptop when I was working on the desk. Typically, the lamps on work-desks include outlets, but there wasn't one in... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased you enjoyed your king bed guestroom on the 25th floor and that you found it to be clean and spacious. We apologize that you missed the outlets for your laptop, there are several on the side of the desk. The rooms were recently renovated to include... More 

Hotel Review Summarization

What travelers say

  • Great location(12)
  • Room service(12)
  • Terminal market(8)
  • Convention center(8)
  • Very friendly(6)
  • Very nice(5)
  • Liberty bell(5)
  • Art deco(4)
  • Front desk staff(3)
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