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Loews Philadelphia Hotel

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1200 Market Street, Philadelphia, PA 19107
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Loews Philadelphia Hotel
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Loews Philadelphia Hotel
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2,109 reviews from our community

Traveler rating
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    89
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed yesterday NEW

One-on-one service was fantastic. I really appreciate all the help and recommendations by the bell captain, Phil Veal. The less appealing parts of my stay were: 1. I felt that the room and bathroom weren't as clean as they could have been 2. I was RIGHT next to the elevators and I could hear all the movement and beeping of... More 

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Top Contributor
70 reviews 70 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am a frequent business traveler to Philly and stayed at the Loews when my usual hotel choices were sold out for a big convention. The hotel is an adaptive reuse of the old PFSF office building and has the usual quirks of a remnant office use layout but actually works reasonably well as a business hotel. The rooms are... More 

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Seattle, Washington
1 review
3 of 5 stars Reviewed 3 days ago NEW

The good: room service really fast; good room; decent amenities; really great fitness center; responsive staff. The bad: first, the internet wifi service was slower than my 3G phone network. i spent 20mins on the phone with their IT people who could not fix the issues. This meant that i could not work on line while at the hotel. Second,... More 

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Westfield, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

My second stay in Philadelphia was for a family wedding focused around this hotel. It is magnificent, but the best part was the world class service received at all levels. I have traveled for business in the US, and I have never encountered such warm and personal service from the cleaning staff to the concierge. Front desk, bellboys, doormen; everyone... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are so pleased you stayed with us during a family wedding in Philadelphia. We are excited that you enjoyed the architecture and the history of the building; we too think it is unique and beautiful. We appreciate your kind words about our team members, they seek to make every guest experience a memorable one and I am pleased we... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is a 600 room hotel, so with all the people that might be here at any given time they should have given more thought to noise. The doors to the rooms do not close softly, they SLAM shut, so unless you hold the door as it closes it makes a racket that can be heard in all surrounding rooms.... More 

Was this review helpful? Yes 5
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your comments about your experience. Loews Philadelphia Hotel values your business and we strive to meet and exceed all of our guest’s expectations. I am so sorry that you experienced the inconveniences listed above during your stay at our hotel. The issues that you mention are not the Loews standard and we will be sharing your experience... More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the first time we stayed at a Loews Hotel. I had not heard of the hotel before seeing a recommendation and special rate offered on a venue website where I had to perform. Everyone working at the hotel was extremely helpful, welcoming and friendly. They gave us a great first impression of Philadelphia and the hotel.

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are thrilled you enjoyed your first visit to Philadelphia and your first stay at a Loews Hotel. We are happy you enjoyed our friendly, welcoming and helpful team members and we hope you will return again soon. Sean C. More 

Scherpenheuvel, Belgium
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Although a little expensive the room was suitable for four persons. The executive room had a nice view towards the city hall. The breakfast was included and it was well appreciated by all of us. The free wifi is always a plus. The people of the hotel were also very helpful. So, I would say a good place to stay.

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are glad you enjoyed your guest room and that it was suitable for four people. We are pleased you enjoyed the breakfast and the views, as well as the free WiFi. We are thrilled you found our team member to be helpful. We look forward to hosting you again soon. Sean C. More 

Parkesburg, Pennsylvania
Top Contributor
97 reviews 97 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference and the building is very nice. It was a bit drafty and cool, but otherwise very comfortable. The staff was extremely friendly and always said hello with a smile. It looks like a fancy hotel but the staff treats you like a friend.

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are so please you enjoyed not only our building but our friendly team members too and that they made you feel like a friend. We are pleased you enjoyed your stay and hope you will join us again soon. Sean C. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was here for a conference for 3 nights. The hotel is beautiful (an old bank) and the staff was super nice!! I stayed on the 30th floor and the view was spectacular!! Very nice location, within walking distance to many popular sights!

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are pleased you enjoyed your stay during your conference and that you enjoyed the history of our building and our friendly team members. We are happy you enjoyed your guestroom on the 30th floor and the spectacular view. We are also glad you enjoyed our convenient location, walking distance to great shopping, dining, cultural and historical sites. We look... More 

Quakertown, PA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Loew's overnight for a conference, and it was lovely. The staff was friendly and attentive, in spite of the fact that they had a lot going on that night. My room was clean and I had a wonderful view of the city from the 32nd floor. Treated myself to a room service dessert, which was again, great.... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are so pleased you had a lovely stay at the Loews Philadelphia Hotel and that you found our team members to be friendly and attentive. We are happy you enjoyed your clean guest room and your spectacular view from the 32nd floor. We are glad you enjoyed your dessert, well worth the splurge! We are also happy you had... More 

Hotel Review Summarization

What travelers say

  • Great location(12)
  • Room service(12)
  • Terminal market(7)
  • Convention center(7)
  • Very friendly(6)
  • Liberty bell(5)
  • Very nice(5)
  • Art deco(4)
  • Front desk staff(3)
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