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Loews Philadelphia Hotel

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1200 Market Street, Philadelphia, PA 19107
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Loews Philadelphia Hotel
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Loews Philadelphia Hotel
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2,076 reviews from our community

Traveler rating
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    643
    206
    100
    88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
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Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Very nice hotel. Very comfortable. Great fitness/health club. Great location for walking anywhere. The staff was amazing and accommodating The only issue was the wifi is very unreliable it kept going out and there is virtually not accesses in the fitness center.

Review collected in partnership with Loews Hotels and Resorts

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Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

This is an ultra modern hotel very conveniently located in the Center City area of Philadelphia. A block away from the Reading Terminal Market and within walking distance of many stores and restaurants. Check in was quick even though there were a lot of guests. Double bed rooms were oversold but I had no problem getting a rollaway and the... More 

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for taking the time to inform us of your recent stay at the Loews Philadelphia Hotel. We appreciate that you enjoyed the robes, the Keurig and the assortment of coffee. We strive on making each and every stay feel like a "home away from home" experience. I do want to apologize for the noise level and hope that... More 

Winchester, Massachusetts
Top Contributor
73 reviews 73 reviews
54 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Was put in a room overlooking the enormous construction next door. That site started pounding at 7am (and continued to pound in a way that disrupted our meeting at the hotel). Room was nice, wifi was adequate, bed comfortable, room clean, good products. Meeeting catering was good. Would recommend once the construction is done or if you can get a... More 

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

I want to sincerely apologize for the construction that is taking place across the way. Currently, our neighborhood is enhancing the area with new restaurants and shopping boutiques. The growth of our city has forced us to endure this inconvenience temporarily. If you would like to discuss this matter further, please reach out to me directly. Once again, we are... More 

Montgomery, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location in Center City and has phenomenal customer service. It is your standard big hotel - above average but nothing spectacular in terms of the rooms - certainly more than adequate. Jenna and LaToya at the front desk were amazing. Delta incorrectly scheduled my hotel for one month earlier (didn't match my flight reservations... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your kind words about our team members. We are thrilled you enjoyed our friendly and helpful team members and we will share your review with each one that you mentioned. We are happy you enjoyed your stay and that we were able to help you resolve your issues with Delta and when you needed a space for... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

(1) We had 3 cars and 2 rooms. We had to pay $120 per night for parking. This was an unexpected expense. for 2 nights ($240) (2) We reserved a room with 2 beds. We got a room with 1 bed. They gave us a rollaway that barely fit in the room and made no apologies. This was unacceptable (3)... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for the feedback regarding your recent stay at the Loews Philadelphia Hotel. We are very disappointed with the situations that occurred. I will follow up with the managers handling these issues and would like to ensure that they will not happen again. If you would like, please contact me directly so we can further discuss this matter. Again,... More 

Cambridge, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our goal for this stay was affordable but on the nicer end. We considered the Hilton Philadelphia at Penn's Landing and a B&B in Germantown. Loews has the consistency of quality/service that you would expect from established chains like the Hilton but the artsy/modern decor and unique architecture of the building was worth the pick for us this time around.... More 

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are pleased you enjoyed your recent stay and that you admired the design of our building and appreciated our top of the line service. We are happy that you were able to get a good rate and that you enjoyed the décor of the hotel, the view, your bathroom, our fitness center with our indoor lap pool and our... More 

North Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed two nights in a king-bed room on the 25th floor, east side of the hotel. Room: Reasonably spacious and clean. A nice big LG TV. The only issue was that there wasn't a place to plug in my laptop when I was working on the desk. Typically, the lamps on work-desks include outlets, but there wasn't one in... More 

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased you enjoyed your king bed guestroom on the 25th floor and that you found it to be clean and spacious. We apologize that you missed the outlets for your laptop, there are several on the side of the desk. The rooms were recently renovated to include... More 

Fort Collins, Colorado, United States
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

charming hotel with a lot of history. Oldest skyscraper in America. Fascinating stories told with photos about transition from depression-era bank to hotel. I would stay here again anytime I return to Philadelphia

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled you enjoyed our historic building and how we have seamlessly blended the original elements with the modern amenities today’s travelers want and need. We are pleased you appreciated the history and stories about the hotel and we look forward to hosting you again soon. Sean C. More 

Chicago, Illinois
Top Contributor
57 reviews 57 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The historic office building was converted to a hotel and still contains many of the original decorative structure. The rooms are very nice and spacious, clean and comfortable with a modern flair. The Keurig coffee maker was a nice touch. The bathrobe was very nice as were the bath and bedding amenities. The staff are exceptionally pleasant and helpful everywhere... More 

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your kind words about the Loews Philadelphia Hotel. We are pleased you noticed how we blend our historic building with the amenities today’s travelers want. We are happy you enjoyed your spacious, clean guest room, the Keurig coffee maker and the amenities. We are glad you found our team members to be pleasant and helpful. We are... More 

Asbury Park, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

Had a wonderful five days at Loews Philadelphia! Room was contemporary in design, clean and spacious. Staff members were pleasant and professional. Special shout out to Bert in valet parking! My dog was with me, and from the moment we arrived, everyone was friendly and quite accommodating - a goodie bag for the dog was most appreciated. Extra bonus: hotel... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are so pleased you had a wonderful five day stay at the Loews Philadelphia Hotel. We are happy you enjoyed your contemporary, clean and spacious guestroom and our friendly and helpful team members. We will absolutely let Bert in valet parking know you appreciated his service. We are glad you enjoyed our Loews Loves Pets program where we welcome... More 

Hotel Review Summarization

What travelers say

  • Great location(12)
  • Room service(12)
  • Terminal market(8)
  • Convention center(8)
  • Very friendly(6)
  • Very nice(5)
  • Liberty bell(5)
  • Art deco(4)
  • Front desk staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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