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Loews Philadelphia Hotel

4.0 of 5
1200 Market Street, Philadelphia, PA 19107 (City Center East)
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Loews Philadelphia Hotel
Ranked #17 of 84 hotels in Philadelphia
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1,000 reviews from our community

Traveler rating
    402
    344
    124
    67
    63
See reviews for
Families
162
 
Couples
308
 
Solo
75
 
Business
314
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

We spent 3 nights here when visiting for Penn graduation. The location is great as a downtown location (it's not adjacent to Penn)--very close to stores, restaurants and Reading Terminal Market (don't miss!). We had two rooms--1008 and 1002. 1008 was a perfect room--quiet, comfortable, a mix of down and non-down pillows, etc. 1002 was less desirable as it was... More

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Lisbon
Top Contributor
173 reviews 173 reviews
127 hotel reviews
Reviews in 132 cities Reviews in 132 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

We stayed three nights at the Loews as tourists. The room was very good with two large beds, good bathroom and in general all the facilities were good and well maintained. The internet it is not included in the price, it is expensive and was slow enough to be difficult to wach TV from our country in my laptop. We... More

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See 3 more reviews by elica49 for Philadelphia
Princeton, New Jersey
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 16, 2013 NEW

I rated the hotel a 2 because it is not all negative. It is very clean. But other than that, not that great. The internet is expensive, and TERRIBLE. When you connect, it crawls. It makes you reconnect seemingly every few minutes. The bar is expensive, the restaurant too.

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Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed May 15, 2013 NEW

A first rate hotel. The building is classic art deco and immaculately maintained, but the staff really makes the experience. They are always friendly, no matter what their role. From the minute I walked in, to my parting handshake with the bell captain helping me find a cab, they were friendly, interested and accommodating. They also made an effort to... More

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review
May 16, 2013

Wow! Thank you for the five stars and your feedback. We love reading reviews such as yours. We will be sure to pass your comments on to Tahisha, Melvin, Jamie, and our entire staff. Our Staff of service professionals prides themselves on making every guest stay a memorable one and it is reviews like yours that lets us know we... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013 NEW

I visited the Loews with my dog to just get away. The location is fantastic, you walk out the door and there are so many great places in walking distance. The customer service at the Loews is beyond fantastic, from the moment I walked in until the moment the valet brought me my car to leave, EVERY member of the... More

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Sean C, General Manager at Loews Philadelphia Hotel, responded to this review
May 16, 2013

At Loews Hotels we place a lot of emphasis on personal touches and we are excited to have exceeded your expectations. Our staff is extensively trained on anticipating guests’ needs and remembering their special preferences; even when it comes to our four legged guests. Thank you for your recognition and we cannot wait to welcome you back to Loews Philadelphia... More

South Durham USA
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 8, 2013

I attended a conference in Philadelphia and stayed at the Loews located on Market Street. From the moment I arrived, I was impressed by the service from EVERYONE -- bell captain, font desk, concierge team. They called me by name once they learned it, maintained a professional demeanor throughout and worked to ensure that I was completely satisfied. I haven't... More

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review
May 10, 2013

Thank you for taking the time to post your review on Trip advisor. Our goal each day is to provide exceptional service and quality product to our guests. Recognizing our team members means a lot as they genuinely make every effort to ensure great customer service each day. We look forward to you visiting again with us in the future. More

Nashville, Tennessee
Senior Contributor
21 reviews 21 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 7, 2013

Rooms are very nice but much too expensive.They are bright and clean. However in dealing with several people at the front desk, including one female manager, was what I would classify as very poor. Also when we requested needed in room service to open the safe we had to call twice and total time was over 45 mins. If you... More

Was this review helpful? Yes 1
See 2 more reviews by Loretta B for Philadelphia
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review
May 10, 2013

Thank you for taking the time to post your review on Trip advisor. Our goal each day is to provide exceptional service and quality product to each guest staying with us. We apologize if we did not provide a truly memorable experience and ask that if you would like to discuss at greater length, please contact us at your convenience.... More

New York City, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2013

I believe the location is the best in Philadelphia bar none. The rooms are pricey but on the other hand you tend to get what you pay for. If you can get this hotel at a good discount from the rack rate I recommend it highly. On a previous trip I was spontaneously upgraded by the front desk clerk to... More

Was this review helpful? Yes 1
See 3 more reviews by Aguiladeacero for Philadelphia
Pittsburgh, PA
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 4, 2013

This was my second stay at the Loews Philadelphia hotel. The hotel is quite beautiful and the views from outside the hotel room at night are nice. It is located across from the PA Convention Center. I found that my stay in the hotel was quiet, nice, and that the bed was comfortable. There are plenty of restaurants within walking... More

Was this review helpful? Yes 1
See 5 more reviews by Frequent-Traveler-PA for Philadelphia
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review
May 16, 2013

Thank you for your comments. We are delighted that you had a “Good Stay” with us and found our rooms to be nice and quiet with a beautiful view. Our location is one of the best in the city and a taxi is always accessible to take you to your desired location. Thank you again and we cant wait to... More

NYC
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 3, 2013

I booked a reservation thru expedia and was very pleased with my stay. The hotel is very clean and modern. The lobby, restaurant, and rooms are very tidy. I LOVED my guest room - super clean, big, large and comfy bed. I will stay here everytime I travel to Philly. The location is also fantastic, close to the train station,... More

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review
May 16, 2013

Thank you for your post. We are so happy that you got a chance to come stay with us recently and that you found everything to be so enjoyable; from your very clean room to our fantastic location. We are sorry to hear about the noises coming through the walls. We will be addressing this situation with of Director of... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(25)
  • Terminal market(20)
  • Great location(19)
  • Convention center(18)
  • Very nice(18)
  • Art deco(16)
  • City hall(16)
  • Front desk staff(9)
  • Friendly and helpful(9)
  • Liberty bell(8)

Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotels in Philadelphia
#13 Family Hotels in Philadelphia
#17 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Experience some of our "Newly" renovated guest rooms at the Loews Philadelphia Hotel. The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary décor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as of the “World’s Best” by Travel + Leisure readersThe supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers.Create a memorable culinary experience in an upscale, hip environment at SoleFood Restaurant and Lounge, where eclectic cool mixes with classic style. Relax in the 15,000 square foot spa and enjoy a wide variety of treatments, full service hair salon, complete cardio center and twenty-meter, two-lane heated lap pool.Loews Philadelphia Hotel features 42,000 square feet of versatile conference space. Groups up to 1,500 can be accommodated in the variety of unique spaces ranging from 500 to nearly 10,000 square feet.Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more   less 
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Also Known As:
Loews Philadelphia
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia

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Loews Philadelphia Hotel
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