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Loews Philadelphia Hotel

4.0 of 5 1200 Market Street, Philadelphia, PA 19107
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Loews Philadelphia Hotel
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Loews Philadelphia Hotel
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1,999 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First impressions were not great. There was no one at the door to help, the lobby seemed so confusing, and the registration desk was oddly set back. It was then confusing when I got off the elevator for my room. The hallway had a maze feel. However, once in the room, all was very impressive. The room was spacious, well... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We apologize that your initial impression was less than stellar. We seek to exceed expectations and failed upon your arrival. We are pleased that you enjoyed your guestroom and that you found it to be spacious, well equipped and clean. We are happy you also enjoyed your bathroom and... More 

Philadelphia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I came to philly for a 2 day business trip and I couldn't be happier at where I stayed! The staff at Loews treated my coworker and I like royalty! Everyone was so friendly and accommodating. The room was clean with a great view of the city. I will definitely be back for my next trip!

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your kind words about your recent stay at the Loews Philadelphia Hotel. We are so pleased you enjoyed your stay and that you and your coworker felt as though you were treated like royalty. Our goal is to exceed all expectations and we are happy we were able to make your trip a memorable one. We are... More 

Nashik
Contributor
20 reviews 20 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at Loew's in November 2014 for a conference. The venue was the Penn convention center which was bang opposite the hotel. The rooms are very clean and I had a nice view of the city from my room. The restaurant served great breakfast menu. The bar used to be very crowds in evenings with all the conference delegates... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia in November 2014 for a conference. We are pleased you enjoyed our location across from the convention center and your clean guestroom with a view. We are happy you enjoyed breakfast in Bank & Bourbon and our new lobby lounge for a drink in the evening with coworkers. We look... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I spent two nights at this hotel and the front desk staff was very personable and friendly. The rooms were clean and modern. My concern is an item I left there; my iPhone. I wanted to charge it a little more and left it in the conference room. At 5:30pm I left the hotel, at 6:15pm I call from the... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. I am sorry to hear about the lost item and I believe there had been some challenges on the hotel side returning it. In speaking to my Loss Prevention team, I am pleased to report that we were able to get the item back to you. My apologies for... More 

Portland, Maine
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent two days at the Loews Philadelphia hotel, attending a conference. From the moment I arrived I felt welcomed and well cared for. I don't spend much time in Philly and so I needed a bit of information in order to navigate the city; the concierge went over the map and showed me the best routes (including a stop... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay during your conference. We are pleased you enjoyed your visit from the moment you arrived and that you felt welcomed and well-care for. We are thrilled our concierge was able to offer suggestions on where to go and how to navigate the city. We are happy you enjoyed your guestroom, the design and the... More 

Austin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We visited Philadelphia one December and we're snowed in during a major, major blizzard! Fortunately, we arrived at the Lowe's right as the snow started. When we woke up in the morning everything was shut down! Right across the street however was a Planet Hollywood restaurant, and next-door was a Macy's, so we were set. The staff were incredibly helpful... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

We are thrilled that we have become one of your favorite hotels and that you enjoyed your stay during the December blizzard. We are pleased you enjoyed our central location, walking to great dining and shopping and that you were able to take advantage of that during your stay. Thank you for your kind words about our team members, we... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were here for a night to cap off a 2 week road trip. From the very start the staff was excellent - from the valet to the front desk to the staff members we passed in the halls - they went out of their way to say hello or ask if we needed something. The staff was gracious and... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel during your recent two week road trip. We are pleased you enjoyed the service provided by our friendly and helpful team members and that they made your stay a memorable one. We are happy you enjoyed the view from your guestroom and the location of the hotel, walking distance... More 

Top Contributor
59 reviews 59 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We opted for a $30 upgrade on our room, placing us on an upper floor in a top-level room with a spectacular view of the whole city. Best shower head I've used in years. Premier quality gym on 5th floor. Didn't use restaurant or bar but they both seemed busy and vibrant.

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are pleased you enjoyed your upgrade and the spectacular view of the City. We are glad you enjoyed your shower and our newly renovated fitness center. We hope next time you will have a chance to dine in Bank & Bourbon or spend time in our lobby lounge.... More 

Spring, Texas
Top Contributor
66 reviews 66 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I thought the staff was really good at their jobs. It isn't their fault the weather was so bad, right? Roaming around looking for the right meeting room and got an escort by the manager so I wouldn't be any later than I already was. Non-Customer service to the public does matter!!!

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your kind words about our team members during your recent stay. We are pleased that you found our team members to be helpful and that they made your stay a memorable one. We are happy a manager was able to escort you to your meeting. We look forward to hosting you again soon. Sean C. More 

México, México
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there for a conference las December, it is very well located, by a subway station a few blocks from the convention center. The room was not too big, but cozy, very nicely decorated.The service was fantastic the only thing I didn't like much was the pool, which is only one lane and I was told they lend it... More 

Was this review helpful? Yes
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel during a conference in December 2014. We are pleased you enjoyed our central location, steps to great shopping, dining, historic and cultural sites, as well as transportation. We are glad you enjoyed your guestroom and its décor. We are also happy you found our team members to be helpful.... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(14)
  • Great location(12)
  • Convention center(12)
  • Terminal market(12)
  • Very nice(7)
  • Very friendly(6)
  • Liberty bell(6)
  • Art deco(5)
  • Front desk staff(4)
  • Sole Food(3)

Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
Reservation Options:
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Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia
Hotel Style:
#5 Spa Hotel in Philadelphia
#8 Family Hotel in Philadelphia
#8 Luxury Hotel in Philadelphia
#9 Green Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#10 Business Hotel in Philadelphia

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