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Loews Philadelphia Hotel

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1200 Market Street, Philadelphia, PA 19107
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Loews Philadelphia Hotel
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2,270 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed yesterday NEW

I was charged for a cancelled reservation when the computer made duplicates. This was clearly an error, and the front desk staff were great. But when they referred me to the Philadelphia Office Manager, everything went south. I was treated as if I was trying to scam the hotel. The office manager had a condescending manner, accusing me of not... More 

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South Glens Falls, New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

I recently stayed at the Loews Hotel while attending a conference in Philadelphia. The location of the hotel is in the heart of the city, so this is a real plus. The hotel has kept much of it's charm from earlier times, while updating it to meet the needs of today's traveler. I had read many of the reviews here,... More 

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Drums, Pennsylvania
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight while in Philadelphia. The hotel was in a great location within walking distance to almost everything. The staff was very friendly and the rooms were exceptionally nice. The rooms were large and very clean. I would definitely stay here again!

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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Spent three nights for a wedding in June and we had a great stay. Staff was friendly, room was clean and nice. Lots of cool history and neat views of Downtown Philadelphia. Easy walk to the incredible Reading Terminal Market, which offers many of the tastes of Philadelphia you are looking for.

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Jackson, Mississippi
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel in a great spot. A quick walk to Reading Terminal Market and not too far of a walk to sites like the Liberty Bell. The new texting the front desk system wasn't working properly, but it probably won't take long for them to work out the kinks.

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Hamilton Square, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We Stayed here this weekend the room was fabulous with a beautiful view. The staff was so friendly I would definitely recommend this hotel. The food was great there was a great selection of liquor at the bar. Valet parking is available. we will definitely return to stay here when was visiting the city

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Ryan F, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your kind words about our team members, the food, your room and the view. We are thrilled you enjoyed your visit to Philadelphia and the Loews Philadelphia Hotel and we look forward to hosting you again soon. Ryan F. More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

the best hotel I have stayed in, very clean, very nice and helpful staff. Its the little touches that make this hotel, like the refreshments near the lobby, cucumber water, lime water and orange juice, nice to try something different, My room was on the 23rd floor, massive bed, amazing views of the sky scrappers and city hall, it was... More 

Review collected in partnership with Loews Hotels and Resorts

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Ryan F, General Manager at Loews Philadelphia Hotel, responded to this review

We are thrilled that you found the Loews Philadelphia to be the best hotel you have ever stayed in and that you enjoyed the cleanliness, our helpful team members, the flavored water in the lobby, your view and your bed. We are excited you enjoyed our newly renovated fitness center and our indoor lap pool. We look forward to hosting... More 

Clemson, South Carolina
Level Contributor
7 reviews
4 of 5 stars Reviewed 5 days ago NEW

Conveniently located next to a metro station for easy access from airport or train station. Sightseeing and local restaurants also within walking distance. Stayed for a conference and staff was friendly and facilities were nice. Only complaint is that wifi was not provided on the conference level.

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Ryan F, General Manager at Loews Philadelphia Hotel, responded to this review

We are pleased you enjoyed our convenient location, just steps from transportation, historic attractions, shopping and dining. We are happy you found our team members to be friendly and that you enjoyed our facilities. We look forward to hosting you again soon. Ryan F. More 

DFW area
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon arriving at the Philadelphia airport it was an easy hop on the SEPTA train into the Jefferson Station, which is conveniently located almost across the street from the Lowes Philadelphia Hotel. We had a deluxe king room (1414) which had a comfortable bed, was clean, quiet, and had a coffee maker and free wifi. The hotel location is an... More 

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Ryan F, General Manager at Loews Philadelphia Hotel, responded to this review

We are thrilled you experienced the love from “The City of Brotherly Love” and that you enjoyed our convenient location, just steps from great shopping, dining, historic sites and transportation. We are glad you enjoyed your guestroom, the bed and free Wi-Fi. We hope you will stay with us again soon. Ryan F. More 

NYC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I didn't even spend a night there. It was a matter of hours. I was supposed to attend a conference in Philly and it turned out the one organizing it did a horrible job in booking as well as informing us about our stay in this city. Anyways, back to this hotel. Front desk reps were rude and sarcastic. Because... More 

Was this review helpful? Yes
Ryan F, General Manager at Loews Philadelphia Hotel, responded to this review

We apologize that you did not have a reservation at the hotel and were not able to get one at the time due to a scheduling mishap by your event organizer. Our team members are cited over and over as one of the greatest assets to our property so we are surprised and concerned that you did not have a... More 

Hotel Review Summarization

What travelers say

  • Great location(11)
  • Room service(10)
  • Terminal market(7)
  • Convention center(7)
  • Very friendly(6)
  • Very nice(5)
  • Liberty bell(5)
  • Art deco(3)
  • Front desk staff(3)
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