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Loews Philadelphia Hotel

4.0 of 5 1200 Market Street, Philadelphia, PA 19107
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Certificate of Excellence 2014
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Loews Philadelphia Hotel
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Loews Philadelphia Hotel
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1,863 reviews from our community

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    584
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria
1 review
2 of 5 stars Reviewed yesterday NEW

Hotel screwed up parking charges and were very unhelpful in getting corrected. They kept offering to have someone call me back. Corporate billing was able to fix when I called them. Way to difficult to fix an obvious error by hotel staff. The kicker was when I checked in I was assured the parking charges would be correct on bill.

Review collected in partnership with Loews Hotels and Resorts

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NC
Top Contributor
125 reviews 125 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was very pleased with this hotel when I stayed for 4 nights for a conference recently. I had a clean room on the 29th floor with a great view. The daily cleaning service was thorough and the staff everywhere were very polite and accommodating. I used the large gym twice during my stay, they have a good range of... More

Was this review helpful? Yes 1
Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Kevin is one of the bellmen at the property and is always so willing to assist and extend extra attention. He works tirelessly to ensure that the guest experience is perfect. The best experience and always smiling.

Was this review helpful? Yes 1
Sydney, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were at this hotel only overnight and wish it had been much longer. Our room was really lovely, clean, bright and modern with free wifi. All the staff we encountered were friendly and very helpful. As we had a very early flight to San Francisco we enquired about transport to the airport with the concierge and he arranged everything... More

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled you enjoyed your stay and wished that it had been longer. We are happy you found your room to be clean, bright and modern and that you enjoyed the free Wi-Fi. We are glad you enjoyed the service and friendliness of our team members and that... More

Berkeley Heights, New Jersey
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were meeting a friend in Philly for dinner and had decided to stay the night and make it a mini vacation. The first impressions of the hotel was not that great, the valet was backed up and it cost $38.00 plus tax to park. Once we were at the hotels registration, everything went smoothly, the staff was very friendly... More

Was this review helpful? Yes 2
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled that you enjoyed your mini vacation at our property and that registration and check in went smoothly. We are pleased you found our team members to be friendly. We are happy you enjoyed your grand king room with a spectacular view and that the room was... More

Saint Augustine, Florida
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our situation was a bit different because we completed a 9-night stay after my wife's major surgery at a nearby hospital. The most memorable part of the hotel was the helpfulness of ALL employees of the hotel that we dealt with from the concierges to the housekeeper. We needed a bit more assistance than the usual guests. Customer service was... More

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are so sorry to hear about your wife’s surgery at a nearby hospital, but pleased that our friendly and helpful team members made your stay a pleasant one and a very positive experience. We are more than happy to assist with any requests our guests have and we... More

Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A recent business conference was held at the Loews Philadelphia and the accomdations were excellent. The hotel staff is excellent and the location was very convenient. Would recommend the hotel to friends.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled you enjoyed your accommodations, our friendly and helpful team members and our convenient location, walking distance to great shopping, dining and the historic sites. We look forward to hosting you again soon. Sean C. More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Getting right to the point...I just returned from a recent business related trip to Philadelphia. Although I had intended on staying in a Marriott Hotel nearby, I nonetheless (based on advisement from a colleague) stayed instead in the Loews Hotel. And what a great turn of events that was! Without any hyperbole, Loews is one of THE best (if not... More

Was this review helpful? Yes 3
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled that you altered your plans and stayed with us while in Philadelphia for a business trip. We are happy that you enjoyed your stay and our friendly and helpful team members. We seek to make every stay a memorable one and we are very pleased that... More

Mt. Airy, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This is the second time we have stayed at a Loews Hotel and they have been very clean. Staff are knowledgeable and polite. Their price is about the same with all the other nice hotels in Philly. We got a good rate because of the deal with the Trocadaro Theater nearby. Rooms only have double beds though so if traveling... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent stay at the Loews Philadelphia Hotel. We are thrilled you found our team members to be knowledgeable and polite. We are glad you enjoyed your stay and we host many families traveling with children, we offer a Loews Loves Kids program that makes it an exciting experience for all involved. We look forward to hosting... More

Bonita Springs, Florida
Top Contributor
113 reviews 113 reviews
23 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel did a wonderful job of handling the Living Beyond Breast Cancer Butterfly Ball. A few thousand attendees. Great event. The venue spaces were appropriate for the event. Fabulous event to raise money for LBBC. A few suggestions: more tables were needed at the dessert/dancing area to finish the night and the desserts needed to be divided up among... More

Was this review helpful? Yes 2
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you very much for your kind words about the recent Living Beyond Breast Cancer Butterfly Ball at the Loews Philadelphia Hotel. We are pleased that you enjoyed the space and the execution of the event. We look forward to working with this wonderful organization again! Sean C. More

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Hotel Summarization (Beta)

What travelers say

  • Convention center(18)
  • Room service(16)
  • Terminal market(15)
  • Great location(14)
  • Very nice(12)
  • Art deco(9)
  • City hall(9)
  • Liberty bell(8)
  • Very friendly(6)
  • Sole Food(5)

Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
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Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia

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