We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Hotel Philadelphia

Certificate of Excellence
Hotel website
Hotel deals
1 Logan Square, Philadelphia, PA 19103
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Four Seasons Hotel Philadelphia
Professional photos View all
Browse nearby
Four Seasons Hotel Philadelphia
Write a Review

1,011 reviews from our community

Traveler rating
    560
    265
    122
    39
    25
See reviews for
250
290
48
264
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1011)
  • Mar-May only
    (251)
  • Jun-Aug only
    (278)
  • Sep-Nov only
    (256)
  • Dec-Feb only
    (226)
All months
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is an oldie but goodie. I have been staying in this hotel since I was a child and when I think of Philadelphia, I think of the Four Seasons. Yes, it is somewhat worn and the lobby seems rather empty, but the rooms are amazing, the service is even better, and I think they pretty much give everyone free... More 

Was this review helpful? Yes
Paris, France
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was hesitant as a lot of reviews mentioned that the hotel was old and a bit run down. It is a bit old but still everything is functional and clean, so I did feel very comfortable at this hotel. The concierge service was excellent. Special thanks to Matt!

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear ddb-traveler, Thank you for sharing your experience. I'm very glad you chose to stay with us and found the service to be excellent. While the current decor is traditional in style, we do strive to maintain impeccable cleanliness and comfort for our guests, which I'm happy to know you enjoyed. We hope to welcome you back to Philadelphia soon!... More 

New York, NY
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As many, many of the previous reviews have said, this hotel is outdated and in major need of renovations. I'm sure once they move to their new location in a year or two, it will be amazing all around! In the meantime, if you do decide to stay here, know that you will get the fantastic service that comes at... More 

Was this review helpful? Yes 1
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear truffles17, Thank you for your review. I'm very happy to know you experienced our Four Seasons service throughout your stay. As you noted, the hotel will be transitioning to new management in June and undergoing an extensive renovation at that time. We will be opening a new Four Seasons in Philadelphia in early 2018. We hope to welcome you... More 

Garden City, New York
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We recently stayed at the hotel for one evening while visiting a local college. The location is great and the hotel was nice enough. Upon check in we were advised that our reservation had been canceled although neither my husband or I canceled. Luckily they were able to fnd another room for us.The hotel is very clean but a little... More 

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear mkbkck, Thank you for sharing your review with us. I'm sorry that your experience did not exceed your expectations. That is always our goal. As you noted, we will be opening a new Four Seasons hotel in Philadelphia in early 2018 and are happy to know you will give us another opportunity to welcome you back. I sincerely hope... More 

Weston, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything you would expect from a Four Seasons. After checking in everyone knew our name, service was perfect. Concierge made great recommendations for dining and shopping. Great location for all the museums and easy walk to the historical landmarks. I drove from NY and getting there was very easy. We actually felt at home because the entire staff was so... More 

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear Catherine B, Thank you for sharing your recent experience. It is the greatest compliment to hear you felt at home at the hotel and with our staff! We hope you have the opportunity to visit us again in the future. Sincerely, Brent Martin General Manager More 

Aberdeen, Scotland
Top Contributor
64 reviews 64 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay here. It is in a really good location close to the business centre and close to tourist attractions. The rooms are huge! I was amazed by how big my room was. They are a bit dated and in need of a bit of a refurbishment. They were well equipped, had wifi and clean and well... More 

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear jonnyboy1973, Thank you for your review and for your return visit. I'm happy to know you enjoy our convenient location and the large size of our guest rooms. I know it is nice to have room to spread out when you are traveling! I'm sorry our gym did not meet your expectations. Please note that the hotel will be... More 

Old Bridge, New Jersey
Top Contributor
99 reviews 99 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Of course, lovely hotel, great staff, but there is a point at which 'attentive' becomes intrusive. You almost don't want to imply that you're anything less than thrilled or they'll effusively apologize, it's too much. Bed was wonderfully comfy, and the room was clean and carefully set for us each day/night. I didn't need constant knocks at my door asking... More 

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear Lisa_NY_NY, Thank you for sharing your feedback of your recent stay. While I am pleased to know you found the hotel lovely and our staff great, we do strive to respect each guest's level of service needs and not become intrusive. I'm very sorry our service was too attentive for your liking for this visit. We hope to have... More 

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Four Seasons Philadelphia is a monumental hotel located on the parkway by Logan Square's beautiful fountain and near museums (such as Barnes, Rodin, Franklin Institute, and Academy of Natural Sciences). The service and staff are as expected from this class. Reception and lounge are filled with statement flower arrangements. Beyond that, the facilities go somewhat downhill. The rooms are... More 

Was this review helpful? Yes 1
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear Jeffrey K, Thank you for your many compliments regarding your recent stay! I'm happy to know you enjoyed your room and view and most especially, the service you received from our staff. As you referenced, we will be opening a new Four Seasons Hotel in Philadelphia in early 2018. We hope to welcome you back then! Sincerely, Brent Martin... More 

princeton, nj
Top Contributor
62 reviews 62 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night before a race. Lots of emails from the hotel before we arrived re additional requests. Did not find pillows and coffeemaker requested when we arrived but they were sent up shortly thereafter. Room is a bit dated but clean, bed comfortable and if you are going to museums or a race that starts in that area you... More 

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear amalaPrinceton_Nj, Thank you for staying with us recently and sharing your experience. I'm pleased to know you enjoyed the location before your race and hope it went well for you! I'm very sorry that the items you requested in advance were not provided in the room for your arrival, despite our communications prior to arrange them for you. I... More 

New York City, New York
Top Contributor
75 reviews 75 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Four Seasons is a decent hotel. The lobby and bar areas are very nice. The rooms are nicely appointed, but are a bit dated. There is a room safe that allows very little in it and is secured with a key, not an electronic code. The bathroom is very nice and by modern.

Was this review helpful? Yes
Brent M, General Manager at Four Seasons Hotel Philadelphia, responded to this review

Dear DougJ25, Thank you for staying with us recently and sharing your experience. We certainly strive to be better than 'decent' and are sorry you did not have a more memorable experience through our service. We hope we have the opportunity to exceed your expectations on another visit, either in our current hotel before it transitions to new management in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

403 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (157)
Viewed
View from room (19)
Viewed
Room/suite (50)
Viewed
Dining (16)
Viewed
Hotel & grounds (23)
Viewed
Pool/beach area (3)
Viewed
Bathroom (10)
Viewed
3:52
Videos (1)
Viewed
Other (35)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (236)
Viewed
Amenities (3)
Viewed
Premier Executive Suite (170)
Viewed
Restaurants and Bars (2)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question