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The Independent

Certificate of Excellence
3.0 of 5
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1234 Locust St., Philadelphia, PA 19103 (Formerly The Inn on Locust)
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10% off room rate
The Independent
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Ranked #13 of 83 Hotels in Philadelphia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
JennH40 Keyport, New Jersey
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682 reviews from our community

Traveler rating
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    5
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131
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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Keyport, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel easily ranks at one of the best i've stayed at. I went to Philly for a seminar with my sister and we decided to make it a long girls weekend. We wanted something reasonable but in the city so we didn't need to worry about driving too much. This was a GREAT choice. The entrance reminds me of... More 

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear JennH40, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. It was wonderful to hear how much you loved our boutique property. I am also happy to hear the staff was able to make your comfortable. We strive to give our guest the best stay. We enjoyed meeting you and hope... More 

Winter Haven, Florida
Top Contributor
53 reviews 53 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Chic little boutique hotel! (only 24 rooms) Free wi-fi and breakfast! Reservations were a breeze. Surprising entrance by an elevator to second floor. The lobby had all day coffee with small well-appointed lobby/waiting area - comfy. Have a seat at a business style desk for check-in - nice change. Rooms were decorated well and very clean including a desk/workstation. Additionally... More 

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear CC_maam, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. It's fantastic that you had such a wonderful stay at our hotel. We strive to provide each of our guest with a perfect stay. I do agree with you about our perfect location, we are located in the best section of... More 

Newbury Old Town, Massachusetts, United States
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Independent Hotel for two days. The Staff was outstanding. We parked our car at a local garage and walked to all the restaurants, and historical landmarks. The hotel entrance is accessed by an elevation to the second floor. We found the hotel in excellent taste in the furniture, rooms, and decorations. A continental breakfast was delivered... More 

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Kamilah S, Front Office Manager at The Independent, responded to this review

Dear Ringo167, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. I'm so happy to hear that our staff was able to help you with everything you needed to have a comfortable stay. I'm also glad that you loved the convenience of our location and our continental breakfast. We certainly enjoyed meeting... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

The location is in the heart of Philadelphia but easy travel by bus and subway to all parts of the city. I loved that we stayed in the "Gayborhood." I wish more cities designated areas in recognition of their LGBTQ citizens. The hotel itself was urban-chic, nicely detailed, clean and the staff courteous and knowledgeable. And they need more pillows... More 

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear Susan W, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. It's was wonderful to hear that you loved our boutique hotel and the convenience of our location, yes I agree we are in the center of downtown Philadelphia. I do apologize that it wasn't enough pillows. I am happy to... More 

Butler, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Reserved a room for my son's medical school interview. 7 inches of snow the day of checkin. Flights cancelled, roads closed. No way to get to the city. Hotel charged me anyway and refused to refund. Now have to fight with credit card company.

Was this review helpful? Yes 1
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear Mike W, Our sincere apologizes regarding the handling of your reservation cancellation. Please do not hesitate to contact us to discuses this matter in more details. Sincerely, Kamilah Short Front Office Supervisor More 

San Miguel de Allende, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location could not be beat, easy access to public transportation and shopping. Rooms are small but well maintained and well designed. Staff was friendly and helpful. Bed was very comfortable. Coffee service and quality of coffee good. My only complaint is that the WIFI, though a strong signal, required you to enter a code each time you left the hotel... More 

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John B, Manager at The Independent, responded to this review

Dear San Miguel Patrice, Thank you for choosing The Independent on your recent visit and for sharing your feedback and experience with us and other viewers. It's was wonderful to hear that you loved our boutique hotel and the convenience of our location. In the meantime, we apologize for any inconvenience, due to the Wifi connectivity, I understand how inconvenience... More 

Dover, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This was my first stay at this hotel. Upon my arrival, Eric was extremely pleasant and efficient signing us in. He is an asset to the hotel. I didn't get the name of the receptionist in the evening during the wine hour, as she was very pleasant and helpful. I met the manager at check-in and at the wine hour,... More 

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear Rt2015, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. I am so happy to hear how great your first stay with us was. I'm glad you were able to come and be apart of our wine reception and also that the staff was very helpful to your needs. We certainly... More 

Scotrun, Pennsylvania
1 review
5 of 5 stars Reviewed 5 weeks ago

Found this hotel on Tripadvisor for a few day family vacation with our infant son into the city and was not disappointed. Received excellent customer service from my first phone call to book a room and throughout the whole stay, staff is A+. Close to some great restaurants (Green Egg Café) and historic sites, plan on making this our go... More 

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear William C, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. I'm so delighted to hear that our staff was able to help you with everything you needed to have a comfortable stay. I'm also happy that you loved the convenience of our location. We certainly enjoyed meeting you, and I... More 

Lake Grove, New York
1 review
5 of 5 stars Reviewed March 11, 2015

I only stayed for one night, but my experience was easy, pleasant and affordable! Eric and Camilla were extremely pleasant, professional and very efficient! The entire bldg, including my room was meticulous. Room and bathroom were large, mattress very comfy. Refrigerator, microwave, coffee maker, blow dryer all in perfect working order. Spotless, quiet, comfortable and all at a great price.... More 

Was this review helpful? Yes
John B, Manager at The Independent, responded to this review

Dear Ms. Joanne M, I’m so exultant by your feedback, we truly appreciate your amazing words and we are so much honored to have you, so thank you for choosing The Independent hotel and thank you for your time posting this rewarding comments. I've shared your comments with all of our staff and I know they are motivated by feedback... More 

2 reviews
5 of 5 stars Reviewed March 4, 2015

Just left The Independent Hotel & promised to return. The first person we spoke to, Eric, was just as courteous in person as he was on the phone when we booked that day. Customer Service is a major priority here, you can tell & you will appreciate it. Rooms were clean, bathroom was huge. Very Eco-conscious. We were former Sofitel... More 

Was this review helpful? Yes
John B, General Manager at The Independent, responded to this review

Dear Holly M, Thank you for choosing The Independent on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Philadelphia. I'm so proud to read the comment you wrote about your stay and our staff. Your feedback is very important to our efforts for continuously improving guest satisfaction. We... More 

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