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The Independent

Certificate of Excellence
3.0 of 5
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1234 Locust St., Philadelphia, PA 19103 (Formerly The Inn on Locust)
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Ranked #12 of 83 Hotels in Philadelphia
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
A B Vienna, Austria
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704 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Independent is very centrally located and the staff was exceptionally friendly. We had a room facing Locust Street and did not find it disturbingly noisy. We were there on a Thursday night though. The room was clean and very spacious. The breakfast is served to the room, which is nice. The breakfast options, however, are limited and the supposedly... More 

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Kings Park, New York
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

This is a beautiful hotel with spacious rooms and a central location. We loved having a view of the city and were placed on the "second" floor (which is down the hall from reception because the first floor is a doorway to the elevator). Check-in was quick and easy, the receptionist was very friendly and helpful with things to do... More 

Was this review helpful? Yes
John B, General Manager at The Independent, responded to this review

Dear Jusine H, I’m writing you to express my sincere apologizes and letting you know that customer service is been always my number one priority. Thanks for sharing your experience with us and hope such event will not discourage you from choosing the Independent hotel for your next visit to Philadelphia. Sincerely, John Barsoum More 

Delaware
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The Independent Hotel in Philadelphia is a decent hotel. I stayed here for Philadelphia pride awhile ago and I had a few issues. The manager Emily, who was there at the time, offered to resolve my matter for a future visit that I have not taken advantage of yet. It is in a nice location and has basic amenities. Bathrooms... More 

Was this review helpful? Yes 1
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear LuvAndWanderlust, Thank you for choosing The Independent on your recent visit and commenting on your recent stay. I was disappointed to hear about the problems you encountered but in 2014. I know that does not change your experience but I hope that you can feel confident that we heard your concern and are definitely doing something about it. I... More 

New Canaan
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

room fine, pretty….beestings: 1) elevator took so long one day we gave up on it and took stairs….just to emerge into an alley…whats granny doing?? 2) breakfast just didn't show one day 3) napkin and silver held together by an office rubber band? 3) no cream for coffee There is nothing really wrong that is significant…as I said its fine….but... More 

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear StRaymond, Thank you for choosing The Independent on your recent visit and commenting on your recent stay. I want to apologize for the inconvenience. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. I know that does not change your experience but I hope that you... More 

Atlanta, Georgia
Level Contributor
218 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent 4 nights at the Independent. We need to stay in this specific area as we were moving our daughter into a nearby apartment. We were very pleased with the quality and size of the room. We were in 506 which was a large room with a king size bed and wood floor. The bathroom was... More 

Was this review helpful? Yes 1
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear MacAtlantaGa, Thank you for choosing The Independent on your recent visit and commenting on your recent stay. I'm glad you enjoyed your stay with us. As of breakfast we are now looking into other options for breakfast to bright up our menu. I do apologize about the noise going on outside of the hotel, but I'm glad it didn't... More 

Saddle Brook, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I could not believe how amazing our hotel room was, probably one of the nicer places we've ever stayed. Very friendly and helpful staff too. The only thing I would say is that you do hear a lot of noise coming from the street at night time.

Was this review helpful? Yes 2
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear Nannres83, Thank you for choosing The Independent on your recent visit and commenting on your recent stay. I am so happy to hear how much you love our rooms at our boutique hotel. I'm also glad to hear how the staff was able to help you enjoy your stay. We strive to do the best job we can and... More 

new york city
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights at the Independent. For a "boutique" hotel, the room was very large with a king sized bed and sofa. Mini bar and pod coffee maker too. Continental breakfast was okay, nothing remarkable. Bathroom clean, bright, very good shower pressure. Great location in Philly, near numerous small restaurants, bars, subway & bus lines. Very comfy bed. We... More 

Was this review helpful? Yes 1
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear elraine, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. I was proud to read the comments you left about our hotel, location and amenities. The room on the 4th floor is one of are quiets rooms. However I do apologize for any inconvenience. Your feedback is very important to our... More 

Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

it is located very conveniently in downtown philly. their towels and linens were of good quality. At this boutique hotel, the staff makes the place charming and I appreciated their efforts which made me comfortable during my stay.

Was this review helpful? Yes 1
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear hs, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. It's awesome to hear how much you enjoyed your stay at our Boutique Hotel. I'm so happy that the staff was able to help you have a great stay as well. We strive to do the best job to make sure... More 

Miami, Florida, USA
Level Contributor
218 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The town was packed so we booked the Independent on Locust st and it more than met our requirements. The room was large with super high ceilings and the rate included a little continental breakfast basket delivered to your door in the morning and a wine a snack hour in the lobby every evening. I would definitely stay again.

Was this review helpful? Yes 1
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear PaulSnood, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. It's wonderful to hear how much you enjoyed your stay and all of the amenities that we have to offer. We strive to do the best job to make sure you have a great stay. We enjoyed meeting you and we... More 

Paramus, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

this is the third time that I have stayed in an Independent Hotel. All three were very enjoyable. the rooms are nice, the staff friendly and pleasant and the general ambiance of the hotels are very welcoming.

Was this review helpful? Yes
Kamilah S, Front Office Manager at The Independent, responded to this review

Dear Steven R, Thank you for choosing The Independent on your recent visit and for commenting on your recent stay. It's so wonderful to hear how much enjoy your stay and that the staff was able to help you have a great stay as well. We strive to do the best job to make sure you have a great stay.... More 

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