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All 83 Philadelphia hotels

Sheraton Philadelphia Downtown Hotel

3.5 of 5 Hotel   |   201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103 (City Center West)
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Sheraton Philadelphia Downtown Hotel
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Ranked #53 of 83 Hotels in Philadelphia
A recent review
5 of 5 stars reviewed yesterday
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1,569 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed 4 days at this Sheraton in downtown Philadelphia and were very pleased with our stay. The location downtown was walking distance to many great attractions such as the Franklin Institute and the Museum of Art. The room was fine, typical Sheraton furnishings, and was clean and quiet (15th floor). We had a great view from... More

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Fairfax, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I give this hotel an "excellent" in its category as a 3 or 4 star hotel. The staff is very friendly and accommodating. When we arrived at the hotel, there was a long line for check-in. The front desk, however, was very efficient while still maintaining a very welcoming attitude. When we got to the front of the line, we... More

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Chapel Hill, NC
Top Contributor
53 reviews 53 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at the Sheraton for four nights and we were in town for the Philadelphia Marathon. The first night we checked in, everyone was very friendly and helpful. If you pay a little extra for Club Level, you get complimentary snacks and drinks in the evening and breakfast in the morning. This worked out well. As... More

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Senior Contributor
44 reviews 44 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was just our bad luck that the power went out in this hotel and we had to climb 26 flights of stairs. The staff was wonderful about it and supplied us with lights, beverages and when the power went into the night, supplied pizza. It is located close to popular shopping and good restaurants. We were able to walk... More

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Wellington, Florida
Top Contributor
130 reviews 130 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here because it was the closest hotel to the start of the Philadelphia Marathon. We also visited a lot of the great museums and they were all located very close to the hotel. The staff were great and very helpful recommending restaurants in the area. The sleep quality wasn't the best. We were on the 21st floor and... More

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Glassboro, New Jersey
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sheraton one night for the Philadelphia Marathon. The Sheraton is ideally located for this - it is a short walk in the morning to the start line. There was fruit and water in the lobby for runners. Hotel staff was nice and accommodating. Only three stars because this hotel definitely needs some updating. There were large... More

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Staten Island
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Sheraton Downtown earns a solid three stars for a very comfortable bed, a clean room, and a friendly staff. Also, a very central location that is walking distance (perhaps longish for some) from pretty much everything: Logan Square, museums, the City Hall area, Reading Terminal Market and the Philadelphia Convention Center, and a quick bus or train ride to... More

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Royal Palm Beach, Florida
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Lobby is very nice. The concierge was efficient and pleasant. He assisted me in getting coupons to an attraction (Eastern State Penitentiary) and to a restaurant (The Pub). Additionally, he printed the restaurant's menu as well as my boarding pass. The bell man stored my luggage as I was early to check in. He was literally shocked when I tipped... More

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Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

Conducted a corporate training event at the Sheraton Philadelphia Downtown Hotel. Working with Ryan was an easy process, very succinct and on target. Each portion of the event went smoothly, the food was superb and the staff were friendly and welcoming and just a pleasure to be around. All attendees were treated the same. Even with some travel complications, the... More

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Wellesley, Massachusetts
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a conference this past weekend. Pros: nice staff, good food in the restaurant. Cons: the carpet in my room had had some serious water stains. AND -- I've never done this before -- but I actually called housekeeping to ask them to vacuum the corridor outside my room. The were bits of paper all over for more... More

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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
Number of rooms: 757
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton City Center Hotel
Sheraton Hotel Philadelphia
Philadelphia Sheraton

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