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All 82 Philadelphia hotels

Sheraton Philadelphia Downtown Hotel

3.5 of 5 Hotel   |   201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103 (City Center West)
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Ranked #49 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 3 days ago
Flipperroni Parker, Colorado
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1,477 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for a business trip and wouldn't recommend it if you didn't have to stay here. Found it old and badly in need of a renovation. The service didn't help either as they were quite impersonal and seemed to be just going through the motions ( except a few of the young door attendants). Wifi is chargeable and meals... More

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Parker, Colorado
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is fairly standard for a Sheraton. Check-in was very lengthy and once checked in, they did not have a room for me. They were to call me when the room was ready but they never did. The elevators are really fast and available. The room was clean and even contained a few free bottles of water. This hotel... More

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New York City, New York
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I'm late with this review so some of it may not apply, but here goes. I stayed here in July. It started out kind of disappointing, as the condition of the sleeper sofa in our room was grossly...well, just gross. The cushions were stained and upon lifting them there were cookie crumbs as if someone's kids had had a party... More

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Hamden, Connecticut
Top Contributor
62 reviews 62 reviews
61 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here 4 days for business. Check was quick and easy. Room as large and clean. Bathroom was clean with good hot water and lots of high end toiletries. Food at the bar was surpassing good for a hotel and the bartenders were attentive. The business area with computers was in the lobby near the bar so there was lots... More

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Hornchurch, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotels, spacious and comfortable. The staff were very accommodating and the room was clean. The only issue was that the shower didn't seem to turn to hot and there was no plug in the bath tub. The lighting was also quite dim in the room as the only light sources were table lamps. Ceiling lights would have been... More

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Santa Monica
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed there 1 night in July 2014 - with my wife and 2 kids. We did not spend a lot of time there - it was just a place to crash while we spent 1-2 days in Philadelphia. Overall, we liked the hotel. In years past, we would stay at the Westin, which is about 1 mile down the... More

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Paris, France
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My friend and I book the Sheraton Hotel for one night while visiting Philadelphia. We thought it would be the perfect place to stay. We were very disappointed with the service (compared to the price you pay)!! First of all, you pay hundreds of dollars for ONE night and you don't even get complementary WIFI. How much does a room... More

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Florham Park, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice, check in was a nightmare, we got there at 3:20 and it took 30 minutes to check in. Within five minutes of getting in line the number of people doubled, so we got there just in time or it could have taken us over an hour, I would suggest checking in at 2:30 to get a... More

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Ocean City, Maryland
Senior Contributor
33 reviews 33 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying here for a few days due to need at a nearby hospital. I have used this hotel in the past for the same reason. Though some construction is underway it has not been a problem. The staff has been helpful and responsive, and the club room once again is a real plus. Our room has been clean and quiet.... More

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Nyc
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Decided to see a ball game for my husbands birthday therefore we stayed here on a Friday night . The hotel carpet near our room on the 4th floor needs cleaning . It was filthy . We decided we wanted to have a drink however we never found the bar at this hotel . The breakfast was very good .... More

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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton City Center Hotel
Sheraton Hotel Philadelphia
Philadelphia Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#44 Business Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 
Number of rooms
757

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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