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All 82 Philadelphia hotels

Sheraton Philadelphia Downtown Hotel

3.5 of 5 Hotel   |   201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103 (City Center West)
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Ranked #50 of 82 Hotels in Philadelphia
A recent review
5 of 5 stars reviewed yesterday
JEKDES-NYC New York City, New York
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1,510 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Top Contributor
50 reviews 50 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for a work trip. Front desk was very helpful Room was nice and big and room service was great and fast. Hotel lobby is very nice and the concierge service is a great bonus. They have taxi's waiting to take you any where.

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Rio de Janeiro, RJ
Contributor
14 reviews 14 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sheraton in two separate dates recently. 3 nights the first visit and 9 the second. In both situations we dealt with a friendly and helpful staff. Got to mention Avril Atherton. She was always helpful in an attentive and caring manner. Erick from the concierge and Stella from the restaurant were also very nice. Nice rooms,... More

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New Castle, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Traveled to Philidelphia to acompany my wife on a business trip. We stayed at this hotel because this is where the conference was. The room was clean and comfortable. The location is nice and within easy walking distance of many of the attractions in the historic center. Also close proximatty to the museums.

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Dublin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was disappointed with my recent four night stay in the Sheraton Philadelphia Downtown. After being told on checkin I would have complimentary wifi, I was then charged for it on check out! It is hard to believe a hotel group as big as the Sheraton group would charge guests for wifi. I was part of the AACR cancer conference... More

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Kansas City, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I came full circle with the Sheraton Downtown Philly at 16-17th and Race street. I stayed there 21 years ago for three weeks and periodically since when the property was a Wyndham (Franklin Plaza) because my company was headquartered at One Franklin Plaza (FP). Today the company has moved to the Philly Navy Yard and the hotel has been updated... More

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Mission Viejo, California
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for our week in Philadelphia and found the staff to be very friendly and helpful about getting around. The room was great and the service in the dining room the best, On the day we arrived they had a lovely happy hour food selection and drinks, was a good way to start our trip and the service... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I chose it by he price. Less expensive than the others in the area and with the references that the Sheraton brand gives you. Super satisfied. Good room, wide. Huge beds. Felt like at home. I wanna add that people in the hotel were very friendly and helpful and specially in the restaurant for breakfast: I am a tiny woman... More

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Uniontown, Pennsylvania
Top Contributor
82 reviews 82 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great deal for a great stay here! Check in was a breeze, the staff were friendly, the hotel bar had great drinks and the room was nicely done! The beds were a bit too firm for my taste-- but the pillows were nice and fluffy.But be warned- If you go to the pool prepare to be disappointed--... More

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Park Forest, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

After reading some of the mixed reviews I was worried. I found myself looking for problems but was unable to find any. The staff were very friendly, cheerful, and helpful, the room was clean and exactly what I expected. At first I thought it was odd that there wasn't any complimentary shampoo but I always bring my own anyway. The... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Mary Mastrobuoni was extremely helpful at the concierge desk. She went above and beyond to book me a last minute train ticket for a fair price and let me know exactly how to get there. Phenomenal service! Only thing I wish is that the hotel offered room service for food 24/7. I was pretty bummed when I found out they... More

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Jennifer T, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Cmt12345, Thank you for your review of the Sheraton Philadelphia Downtown Hotel! Mary is truly one of our superstars and we look forward to recognizing her for another job well done. We are glad you enjoyed your stay and will certainly consider your feedback regarding our room service hours. We hope to connect with you again soon! Safe travels,... More

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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
Number of rooms: 757
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton City Center Hotel
Sheraton Hotel Philadelphia
Philadelphia Sheraton

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