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All 82 Philadelphia hotels

Sheraton Philadelphia Downtown Hotel

3.5 of 5 Hotel   |   201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103 (City Center West)
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58%
Ranked #48 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 2 days ago
CCanovas Brasilia, DF
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1,451 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
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Washington DC
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

My stay was July 20-23, 2014. All hotels in the City Center were pretty full, as there was a large convention going on this week. The check-in line was long (40 minute wait at 5:00 pm), although a staff member came through and handed out water bottles to those waiting in line. Knowing that Sunday was check-in day for so... More

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Brasilia, DF
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Sheraton downton is very well located,if you are in Philadelphia for visiting the historical sites. There was going to be a wedding, so the line for check in was huge. I suppose the wedding attendees were also willing to get to their rooms. Maybe the hotel could have more people taking care of the check in. Except for that, personnel... More

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Seattle, Washington
1 review
2 of 5 stars Reviewed 2 days ago NEW

extremely long check-in lines. not enough staff. room was decent and gym really nice. staff was nice. The Sheraton is not close to anything. you will need to walk a few blocks to get to any shops or interesting places. They recently were dealing with a power outage so they have industrial fans all over the hotel. My AC worked... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I don't have anything terrible to say about this hotel, but nothing incredibly positive either. The location is good if you want to do touristy things or have business in downtown Philly, but the hotel itself is nothing special. It's clean, but there are no amenities or perks to make it special or exciting. Our room was clean but very... More

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 days ago NEW

Week long stay. Requested refrigerator before arrival as directed. NEVER got it. No breakfast or wifi so be prepared to pay. Fire drill mid week and evacuated for several hours. When told we could return, we were then told to leave after climbing 14 flights of stairs due to still trying to get smoke out of the lobby from a... More

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New York City
Top Contributor
86 reviews 86 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel delivers exactly what you would expect from a Sheraton: large busy lobby and clean, quiet rooms with nothing distinctive about the furnishings. The bathroom amenities are the standard Sheraton ones – shampoo, conditioner, body cream and shower gel with mini loofa scrub. The location turned out to be surprisingly good for a weekend in Philadelphia. The hotel is... More

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Austin, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Two weeks ago I received outstanding customer service, it was the best I have ever experienced in my travels and I travel a lot. The staff bent over backwards to please you the rooms and bed where very comfortable you have to read my sorry. Let me tell you my story, I drove from Texas it took me longer than... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for a week long business convention. The hotel was clean and inviting. The room was nice and the bed was extremely comfortable. There is no Continental Breakfast, WiFi was not free, and they charged for parking. Really good location and within walking distance to several good places to eat. Philadelphia is a great city to visit.... More

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Jennifer T, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear 0ToleranceSTL, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad that you had such a great stay! We do have complimentary Wi-Fi available in the lobby as well as at the Link@Sheraton, and apologize if that was not sufficient for your needs. We are pleased that you enjoyed your stay overall and look... More

Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean rooms with no noise problems and okay views of the tops of buildings in the city. Also, no mini fridge. Quite a large hotel and I feel it is often used for business conventions (or at least it was when I was there because the lobby was crowded and noisy). There is a parking garage in the basement (cost... More

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Jennifer T, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Ekrause65, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay overall and we look forward to welcoming you back to our hotel in the near future. Safe travels, Jennifer Tang Assistant Front Office Manager Sheraton Philadelphia Downtown Hotel More

Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located near the "Parkway" in Center City. It is a short walk to the museums and many offices in the northwestern portion of Center City. The main lobby area is somewhat dated, having a late 80's to 90's feel. The rooms, however, were very nice and clean. The views from the upper floors are great! I would... More

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Jennifer T, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear ScottESki, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad you had such a pleasant experience and hope to connect with you again in the future. Safe travels, Jennifer Tang Assistant Front Office Manager Sheraton Philadelphia Downtown Hotel More

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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton City Center Hotel
Sheraton Hotel Philadelphia
Philadelphia Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#39 Business Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 
Number of rooms
757

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