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All 82 Philadelphia hotels

Sheraton Philadelphia Downtown Hotel

3.5 of 5 Hotel   |   201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103 (City Center West)
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58%
Ranked #48 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 3 days ago
ScottESki Rockville, Maryland
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1,454 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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English first
Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located near the "Parkway" in Center City. It is a short walk to the museums and many offices in the northwestern portion of Center City. The main lobby area is somewhat dated, having a late 80's to 90's feel. The rooms, however, were very nice and clean. The views from the upper floors are great! I would... More

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Cape May, NJ
Top Contributor
68 reviews 68 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Front desk staff very friendly and accommodating. We had an end unit suite - beautiful view. Breakfast was a bit pricey but good selection. Only negative was construction going on in the lobby was noisy. Would stay there again.

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Raleigh
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Miss Avril was very helpful. Great location. Will stay again if ever back in the area. Huge hotel. Great cafe with in walking distance. Room attendant was prompt. The beds were nice and cozy. Quiet stay. Once again thxs Miss Avril for helping me and my friends:-)

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

My fiance' and I stayed at the Sheraton in Downtown Philly to celebrate our engagement and to celebrate the 4th of July. We had a great stay!! We met a very nice and helpful young lady named Avril who checked us in. She was extremely helpful with suggesting restaurants and giving us directions. The view from our room was breathtaking-... More

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Bolton Landing, New York
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, daughter and her friend stayed for a few nights this past December for our grandaughters birthday celebration. Nice place with excellent service from the staff. Convneinent location to all major thoroughfares in & out of Philly.

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Manila, Philippines
Top Contributor
55 reviews 55 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I didn't have too many concerns about this hotel, but I did get one very poor service - I requested a spoon to be brought to my room, and it took 45 minutes to get to me. Otherwise, it seemed to be an okay hotel...

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Balloch, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a week. Reception staff were exceptionally nice and along with the concierge were extremely helpful. The girl in the morning coffee bar went the extra mile and knew what we wanted. Although the decor is a bit tired the rooms were clean with really comfortable beds. As we found the heat difficult to cope with we were... More

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Fremont, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Close to museums. We were there for 4th of July celebration. I am SPG member & had access to club floor which was nice, but they didn't keep it stocked very well with drinks & snacks. Beds are very comfortable. Good price for what you get. Have stayed there numerous times.

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Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Carrie V, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay overall and we look forward to addressing your feedback on the club lounge. We hope to see you back in Philadelphia again soon! Safe travels, Jennifer Tang Assistant Front Office Manager Sheraton Philadelphia Downtown Hotel More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my sister stayed there for my birthday on 7-11 and it was truly fun! The staff even got me a cake I cried (I'mma mush) everybody was friendly the food was ok. I just did not like the pool service the lady wouldn't allow me to place a order

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Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear ANDREA S, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel. We are glad to hear you had such a pleasant stay! We look forward to welcoming you back soon! Safe travels, Jennifer Tang Assistant Front Office Manager Sheraton Philadelphia Downtown Hotel More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I'm originally from Colorado so Philly is an incredibly different environment from what I am used to. But Eric at the concierge desk was so helpful and resourceful. Even though there were numerous conventions going on he was still able to skillfully direct me each time I needed help and he was always in the best mood. He was truly... More

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Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Gabbie A, Thank you for your review of the Sheraton Philadelphia Downtown Hotel! We are delighted you took the time to point out a individual team member who made your stay memorable. We can always count on our team to make our guests more comfortable - especially for a superstar like Eric! We hope to see you again soon!... More

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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton City Center Hotel
Sheraton Hotel Philadelphia
Philadelphia Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#38 Business Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 
Number of rooms
757

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