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All 82 Philadelphia hotels

Sheraton Philadelphia Downtown Hotel

3.5 of 5 Hotel   |   201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103 (City Center West)
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Ranked #49 of 82 hotels in Philadelphia
A recent review
3 of 5 stars reviewed yesterday
Paige L
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1,487 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel over labor day weekend at a discounted price through a work deal. The location was good (we could pretty much get everywhere we wanted to go by walking or public transit), but most of the stay was pretty average. The concierge were happy to help, but the information they gave was sometimes incomplete. The bathrooms... More

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Philadelphia, Pennsylvania
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

As normal our stay @ Sheraton was outstanding... The staff is above and beyond... Lovely, kind, friendly and go out of their way to be personable with big hello's and smiles.. Thank you to the upper management for hiring such great people..shout out to several team members who made our stay memorable.. Front desk... Avril !!!!!!! ( You couldnt be... More

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Silver Spring, Maryland
Top Contributor
53 reviews 53 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Sheraton in downtown Philadelphia is close to the Barnes Foundation, which is why I selected it. I forgot to ask about wifi access at the desk, but was provided the info when I called guest services. Thankfully, it was included in the fairly hefty room cost. The room was a typical Sheraton, though it had no mini-fridge, which always... More

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13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

At the time we booked our stay, the nightly rate for the Sheraton was below other hotels in the area. Had we waited a few more days, the price would have dropped below Sheraton's rate and I'm sure our stay at these other places would have been better. Not much offered here. The rug in our room was old and... More

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Elizabeth, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Sheraton with a religious group. We conducted a series of events and meetings in the hotel and were impressed by the hotel's accommodations. The hotel was well located within the city and the service was impeccable! Jacob at the front desk provided a quick and efficient check-in as well as interesting conversation as we waited... More

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Dallas, Texas
Top Contributor
55 reviews 55 reviews
38 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Room was fairly clean. The room air conditioning had a loud clicking sound which woke me up occasionally. There seems to be growing popularity in riding loud motorcycles late at night down the freeway one block away, which made it hard to go to sleep until they stopped passing by around 2 am. The neighborhood is OK and located next... More

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Abington, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Being in Center City, you would expect better. Small rooms, dirty carpets, really in poor condition overall. Stayed there for a convention- most people checked out early because it was so shabby & bad. If you have a choice, try Embassy Suites or Hilton. Anywhere but Sheraton!

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Montreal, Canada
Top Contributor
95 reviews 95 reviews
17 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

On a whim, I decided to visit Philadelphia while on a road trip. I booked through Hotwire and was assigned the Sheraton. Location is fabulous for someone who is in Philadelphia to see the art museums. It is located a short walk away to the Barnes Foundation, Philadelphia Museum of Art, and Rodin Museum. The hotel room is average, of... More

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a business trip and wouldn't recommend it if you didn't have to stay here. Found it old and badly in need of a renovation. The service didn't help either as they were quite impersonal and seemed to be just going through the motions ( except a few of the young door attendants). Wifi is chargeable and meals... More

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Parker, Colorado
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is fairly standard for a Sheraton. Check-in was very lengthy and once checked in, they did not have a room for me. They were to call me when the room was ready but they never did. The elevators are really fast and available. The room was clean and even contained a few free bottles of water. This hotel... More

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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton City Center Hotel
Sheraton Hotel Philadelphia
Philadelphia Sheraton

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#44 Business Hotel in Philadelphia
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Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 
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Albany, NY

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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