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All 82 Philadelphia hotels

Sheraton Philadelphia University City Hotel

3.5 of 5 Resort   |   3549 Chestnut Street, Philadelphia, PA 19104 (University City)
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Ranked #54 of 82 Hotels in Philadelphia
A recent review
5 of 5 stars reviewed yesterday
kymjulia Haute-Savoie, France
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457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Haute-Savoie, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed in Philadelphia with two high school seniors to visit Penn . I knew it was close to campus by the map, but it was wonderfully close and a pleasant walk to get there . The night before our scheduled orientation we walked around the Drexel campus and got a feel for that school as well . We... More

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

We recently held our second fundraising banquet at the Sheraton Philadelphia University City Hotel and I highly recommend this venue to other organizations and companies. The Sheraton staff, particularly Marta Federline, are wonderful, accommodating and easy to work with. The caterer, Sang Kee Noodle House, serves abundant and delicious food, and the space is perfect and conducive for a large... More

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SheratonPhiladelphia, Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear RathjeR, We are thrilled to hear that your charity event was a great success! Comments and feedback are most often shared when in the negative form, so it is a pleasure to share these motivating statements with our staff whenever we have the opportunity. We hope to host your next event soon! Sincerely, More

Orlando
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sheraton is centrally located within walking distance of the train station, Drexel, Penn and the hospital. The 20th floor concierge lounge is available with minimal extra cost for breakfast, all day snacks and non-alcoholic beverages as well as evening hors d'oeuvres. Wine and beer can be purchased in the evening. The rooms are comfortable and clean and the staff... More

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SheratonPhiladelphia, Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Alison6249, We truly appreciate you taking the time to post your experience with us! It is nice to hear that you had an opportunity to experience the Club Lounge. We have recently made some changes to the lounge offerings and we are glad to see that our efforts were worth it. We look forward to welcoming you back in... More

Metro Minneapolis-Saint Paul, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

If you're looking for a very nice place to stay around the university area of Philadelphia, I recommend a stay at the Sheraton University City. A great location which is right in the heart of the two campuses. If you can afford it, upgrade to the club level. You will actually save money because of the amenities of the lounge.... More

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SheratonPhiladelphia, Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear RickTor, Thank you kindly for sharing your positive experience at our hotel. We pride ourselves on making every guest experience an enjoyable one and are thrilled when we receive feedback that enables us to know we have succeeded. We truly appreciate it! Sincerely, More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I ran an international conference along with an offsite sporting event at the Sheraton. There were a lot of moving parts with cut off dates, rooming lists, along with meeting and banquet space, and the sales staff at the Sheraton could not have been more accommodating. LaTrina Ferguson was my point person at the hotel during lead up and onsite.... More

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North Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our association held its annual conference at the Sheraton Philadelphia University City Hotel recently in October. Prior to October we held a meeting in July. Deanna Gonzalez and Marta Federline are the most professional, patient and helpful individuals to work with. Their planning and coordination services were more than efficient, and both Deanna and Marta went above and beyond from... More

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NC
Top Contributor
105 reviews 105 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago

The service was pretty good - liked the guys at the front desk. Entry was kinda drab, rooms were run down - think chipping paint, some guck in the shower, etc. Bed was comfortable, heater/AC were loud. It just doesn't feel like they've put much into the place. Bar was AWFUL. the food looked good in the restaurant (Asian) and... More

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SheratonPhiladelphia, Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear simnznc06, We are genuinely sorry that we failed to meet your expectations on your recent stay. Please know that we are in the process of changes that we believe will enhance the Hotel and it's services and ask kindly that you give us another opportunity to serve you in the future. Sincerely, More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I regularly travel to University City to work at the Hospital of the University of Pennsylvania. The University City Sheraton is my go-to hotel. I know I'm always going to get a great room that is nicely decorated, with a very comfortable bed. The exercise and business rooms are great. Brenda takes care of all my reservation needs super fast.... More

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SheratonPhiladelphia, Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear RTW3344, We truly appreciate you taking the time to post your experiences with us! We value you as our guest and look forward to welcoming you back soon! Sincerely, More

White Plains, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here several times when I came to visit my son at Penn - it suited my needs perfectly. The location near Penn and the covered parking lot were great, but what really made this place stand out to me were the people. Tanjila and Sanjita in the club lounge were incredibly kind and helpful, and they always made... More

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I had to take our dog to the University of Pennsylvania Veterinary Hospital. Unexpectedly, we were told she needed to stay overnight for additional tests. We were totally unprepared for this with literally just the clothes on our back. One of the veterinarians recommended this hotel, saying it was within walking distance of the Penn campus. There... More

Was this review helpful? Yes
SheratonPhiladelphia, Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear John B, We are so glad you enjoyed your stay at our hotel. Comments and feedback are most often shared when in the negative form, so it is a pleasure to share these motivating statements with our team members whenever we have the opportunity. We hope to host your stay again soon! Sincerely, More

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Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut Street, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
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Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton

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