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Sheraton Philadelphia University City Hotel

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3549 Chestnut Street, Philadelphia, PA 19104
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Sheraton Philadelphia University City Hotel
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Sheraton Philadelphia University City Hotel
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664 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Evans, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We chose this hotel due to it's proximity to the train station. We walked from the station to the hotel and passed several restaurants on the way. The service at the hotel was fantastic from the front desk to the staff at breakfast in the morning. The room was very clean and the bed was super comfy. The highlight of... More 

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Richmond, Virginia
5 of 5 stars Reviewed 6 days ago NEW

Great location downtown in University city and I was especially impressed at how nice my standard room was. My room was extremely clean, updated, large, and had a nice view. I would definitely recommend this place to my colleagues.

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York, Pennsylvania
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a fantastic location - it's in a vibrant university focused area, and also walking distance to the 30th street train station. It's also convenient that the hotel has a small parking garage. I found the front desk staff to be courteous and helpful. The club level was also very nice (I've been on club level that... More 

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Cary
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was a lot nicer than we were expecting. I would give it 4 stars compared to some other 3.5 star hotels I've stayed at. When we got to the hotel, the man checking us in told us about a street festival that was going on and gave us some other advice about where we should go in the... More 

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JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Brittany, Thanks so much for your 5 point review! We are so glad you enjoyed the service and accommodations at the hotel. We look forward to welcoming you back soon. Best regards Joe Kelly More 

Chicago, Illinois
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed in a junior king suite. Service was good and room was in good shape. I was staying with my kids so a door between the bedroom and living area would have been preferred. Not sure if all jr. Suites at this location are lacking such doors or not. Parking was on site but not free. Wifi was free and... More 

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JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Phillipu. Thanks for sharing your comments about your recent stay with us. We are so glad you found everything to your liking. We do have different configurations of suites and some do have a door directly connecting the bedroom and living room. We can be sure to have that type of suite when you visit us next time. Thanks... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton University city is a favorite for medical students taking Step 2 CS of the USMLE, but this hotel has much more to offer than its convenient location. Sheraton's are very much hit and miss these days, and this property gets everything right. The rooms are clean, the beds are comfortable, and the air conditioners are not too noisy.... More 

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JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear JoshuaG, We are so please to read your review of your stay. Our location at the PENN campus does make the hotel a great choice for college visits. Glad you were able to sleep well and study in peace. Our room service option is a popular one and we are so glad you could take advantage of the 24... More 

Brick, New Jersey
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and clean. Rooms with 2 double beds is large and plenty of living space. Price is high. We paid $229 while my father was a patient at UPENN. They don't offer a patient rate. No breakfast included. We were in the room for about 10 hours so not much else to say.

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JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Michelle. Thank you for taking the time to comment on your stay. We are pleased to read that your room was just as you expected. Best regards Joe Kelly More 

Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was convenient to my conference site at 3801 Market St. Check in was easy and the folks at the front desk were friendly. It is a little congested unloading luggage from your car because parking while checking is very tight. The good news is there is a bellman to help you and get the luggage up to your... More 

Was this review helpful? Yes 1
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear lettsr1949. We are so glad you selected the Sheraton during your conference here in University City.Our location at the PENN and Drexel campuses is ideal for anyone who is visiting or doing business in this part of Philadelphia. We appreciate your business and your kind comments. Hope we see you again soon. Best wishes Joe Kelly More 

Landover Hills, Maryland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Sheraton stay started with courteous front desk personnel. They answered our question of great places to see the fireworks. The bridge on Chestnut was a great location. We had two teenagers and a 2 year old with us. The room was clean and spacious for all of us. The kids loved room service. Our room window had a great... More 

Was this review helpful? Yes 1
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear MsDani, Philadelphia on the 4th of July can not be beat! It's great to know that you and your family enjoyed our location and the hotel service and amenities. Please come see us again soon. Until then, best regards Joe Kelly More 

Morgantown, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We've been going to this hotel for a few years now. The people at the Concierge Lounge were great! Tammie was there everyday we were there, and she is so nice! She makes sure people get what they need, and she makes everyone feel comfortable. Tanjila even remembered us from last year, and was glad to see us again! Chef... More 

Was this review helpful? Yes 2
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

hello DB, Thank you for sharing your comments and recognizing the service from our team in the Club Lounge. It's so gratifying to hear from our guests about their great stay! Best regards Joe Kelly More 

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