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All 83 Philadelphia hotels

Chestnut Hill Hotel

8229 Germantown Avenue, Philadelphia, PA 19118 (Chestnut Hill)
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Chestnut Hill Hotel
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Ranked #6 of 83 Hotels in Philadelphia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Amanda P
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270 reviews from our community

Traveler rating
    166
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

It was a great surprise to have someone welcoming us when we arrived . The room was very clean and the beds were very comfortable. The staff was pleasant and accommodating. It is a great place to stay and it has a great market near the hotel.

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1 review
5 of 5 stars Reviewed 1 week ago NEW

From the moment we walked in we felt like welcomed guests! I actually extended our stay at Chesnut Hill Hotel - I just didn't see the point in staying elsewhere in the City! The breakfast was excellent. Jason does a wonderful job at breakfast to make sure everything was in place. We stayed in a nice room which was quite... More

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TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear ChrisCagg, Thank you for choosing to stay at the Chestnut Hill Hotel. We are thrilled to hear you enjoyed the Hotel so much that you extended your stay! Nate does a great job with our continental breakfast which includes waffles, yogurt, fresh fruit, bagels, pastries, cereal, hard-boiled eggs, juices, tea, and coffee. Many guests rave about the beds; if... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff was extremely helpful while I had a slight scheduling error and worked with me to make things work. Front desk staff has several suggestion for dinner in walking distance. The building itself is beautiful and well kept

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TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear PQuiram, Thank you for choosing to stay at the Chestnut Hill Hotel. We are thrilled to hear you had such a positive interaction with our staff and that they were able to accommodate your schedule change and suggest some restaurants. Chestnut Hill has many great dining options. We look forward to having you stay with us again. More

Sarasota, Florida
Top Contributor
70 reviews 70 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to admit, I was not sure about this. I would look forward to the hotel in the future as much as visiting Philly again. The rooms are spotless, bath soaps LOcctine, very good and the ROBE clearly makes you feel you are in a well kept property. This deserves 4 start not 3. The rooms are spacious as... More

Was this review helpful? Yes 1
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear artbeneva, Thank you for choosing to stay at the Chestnut Hill Hotel. We are thrilled we were able to make your experience memorable and that you look forward to staying with us again. We are pleased that you enjoyed the L'Occitane and robe amenities and found the rooms to be clean and spacious. If you would like to order... More

Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This one is as nice as they get! Without it being a 4 seasons or a Ritz, the rooms are super nice and if you're in the area this is the place to stay. Great location in the middle of chestnut Hill near all the shopping and restaurants

Was this review helpful? Yes 1
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear Jill M, Thank you for choosing to stay at the Chestnut Hill Hotel. We are honored to hear you say our hotel is "as nice as they get"- what a great compliment! We are pleased to hear you enjoyed the rooms and the location; we look forward to having you stay with us again. More

West Warwick, Rhode Island, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

As a Chestnut Hill College alum, I always admired the Chestnut Hill Hotel and wanted to stay there when I came for a return visit to Philadelphia. My fiancé and I planned a trip to visit the college and my friends and booked a night's stay. The day before we had planned to arrive, I became unexpectedly ill and was... More

Was this review helpful? Yes 1
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear Kate A, Thank you for the feedback. As we have spoken since the incident, I'd like to once again express that I am sorry to hear that you became unexpectedly ill and that you did not have a positive experience with Michele. We pride ourselves on delivering excellent and hospitable customer service and I apologize that you felt Michele... More

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice property! Historic setting in a very nice area! Be sure to check out the bakery across the street. The staff was very courteous and professional. The rooms are exceptional. They have a beautiful breakfast room and the food was great. Nice lounge and restaurant on the property.

Was this review helpful? Yes 1
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear Scott L, Thank you for choosing to stay at the Chestnut Hill Hotel. We are thrilled to hear you enjoyed your experience and that you found the staff to be courteous and professional. We are pleased that you enjoyed breakfast in the Bombay Room and that you were able to check out the local area. Bredenbeck's Bakery is the... More

USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here on three separate occasions. Each room in this historic building is different, and they are all gorgeous. Really comfortable beds, luxurious baths (with great products), delicious breakfast, and friendly customer service. I highly recommend this place. The rooms in the Carriage House are particularly distinctive and romantic.

Was this review helpful? Yes 1
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear WashingtonDC We are pleased to hear you have chosen to stay with us on three separate occasions and we hope to have you back for a fourth stay! We pride ourselves on offering excellent customer service and are happy to hear you had a positive experience with our employees. Many guests enjoy our beds; if you would like a... More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 21, 2014

I live in Philadelphia and stayed at this hotel as part of a wedding party. The hotel is very clean, staffed by some of the most sincere and accommodating staff, and in a beautiful location. I stayed for one night but the room was perfect. It was clean, efficient, and very comfortable. The area that it is located at is... More

Was this review helpful? Yes 1
Seattle
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2014

I was on a waiting list so I didn't have a choice but to accept a King bed suite. It was very nice and comfortable, but overpriced I thought. It had the price of a 4 star hotel but no mini bar or coffee tea service in the room that was very disappointing. Otherwise, the staff was friendly enough and... More

Was this review helpful? Yes
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear LibraryTraveller, We are pleased to hear you were able to stay with us after being taken off of the waitlist and I apologize that your first room choice was not available. As you mentioned, we do tend to book up on weekends so it is best to book with us well in advance. Thank you for your feedback about... More

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Additional Information about Chestnut Hill Hotel

Address: 8229 Germantown Avenue, Philadelphia, PA 19118
Location: United States > Pennsylvania > Philadelphia > Chestnut Hill
Price Range (Based on Average Rates): $
Number of rooms: 36
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Also Known As:
Chestnut Hill Philadelphia
Chestnut Hill Hotel Philadelphia
Hotel Chestnut Hill

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