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Chestnut Hill Hotel

Certificate of Excellence
8229 Germantown Avenue, Philadelphia, PA 19118
Hotel amenities
Chestnut Hill Hotel
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Ranked #6 of 83 Hotels in Philadelphia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JDandkids Waterford, Connecticut
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288 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterford, Connecticut
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a business trip. this hotel was chosen by my host due to its proximity to the office. I was leery stay here. I usually prefer to stay at a major chain. The hotel was nicer than the pictures on their website. I stayed in a king room on the 3rd floor. The bed was super comfortable, the... More 

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Frederick, Maryland
Top Contributor
80 reviews 80 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for business. Free parking and nice buffet breakfast. My room was comfortable. The only negative was that my room was on the 2nd floor and overlooked the street. It was a little noisy from time to time, but not enough to really disturb my sleep. The following morning I took a walk through the cute town. After... More 

Was this review helpful? Yes 1
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Jane D, I am thrilled to hear you enjoyed your recent stay at the Chestnut Hill Hotel. All of our rooms include free parking and I am happy you were able to take advantage of this amenity. I am sorry to hear your room was a little noisy, but am glad it did not disturb you too much. I... More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second time staying at the Chestnut Hill Hotel. I would stay here again. Reasons why: first, there's convenient free parking in the back of the hotel. It can sometimes take a minute or two to find a spot during dinner time, otherwise I had no problem. The free breakfast is a nice touch and they have fresh... More 

Was this review helpful? Yes 1
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Travelreview4you, Thank you for choosing to stay at the Chestnut Hill Hotel for a second time. I am pleased you took advantage of the free parking and that you were able to enjoy the free continental breakfast. We use L'Occitane toiletries, which are environmentally friendly. I appreciate your feedback about the carpet. We hope you will stay with us... More 

Clarks Summit PA
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped for the night after finding Chestnut Hill hotel on Hotel Tonight app. Desk clerk put us in the carriage house - great room with a fire place - claw foot tub - large shower area really nice room with character not cookie cutter like the flagged hotels. Clerk recommended Paris restaurant next door. Jazz club in the downstairs -... More 

Was this review helpful? Yes 1
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Walsar, We are thrilled to hear you found the Chestnut Hill Hotel through the HotelTonight app and that you had such a positive experience. The Carriage House building is located just a few steps away from the main building and has four rooms. The building was originally used as a carriage house and has been remodeled to retain the... More 

Glenside, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here due to the weather, to conduct meetings with out-of-town guests. The rooms were comfortable and the staff was superb! The staff could not have been any more accommodating and kind - functioned as one of our team, assisting in coordinating rooms, meals, and weather updates (even let us borrow the stapler!). A special thank you to Lindsey who... More 

Was this review helpful? Yes 1
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear rserianni, I am sorry you were stuck at the Hotel due to the weather, but am happy you found a way to conduct your meetings despite the weather. It is great that the staff was able to accommodate you and assist with your needs that arose during the day. I hope you will think of us for future meetings. More 

North Wales, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I live 20 minutes from the Chestnut Hill Hotel, yet each year around this time I very much look forward to celebrating the Chinese New Year because I stay at "The Hotel" after the celebration ends, I love the creaking of the floor boards that you never get in a newer overnight establishment. The bed, and this year I had... More 

Was this review helpful? Yes 1
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Wayne J, I am pleased to hear you continue to come back to the Chestnut Hill Hotel each year to celebrate the Chinese New Year. The Hotel is a historical landmark, dating back to 1894. There are pictures and artifacts around the Hotel for those guests who want to learn more about the history of the Hotel and of... More 

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My stay at the Chestnut Hill hotel was very nice, the hotel it was clean, the room was updated and it was quiet. I was there for two nights; I got to know the front desk attendant Michelle very well. She was extremely professional as was, Lindsey and Nate. They were very inviting and accommodating. I did not know that... More 

Was this review helpful? Yes 1
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Erica R, I am happy you enjoyed your stay at the Chestnut Hill Hotel and that you found your room to be clean and quiet. In addition, the Hotel takes great pride in our staff and I am happy the staff was able to help with your taxi service. We look forward to having you stay with us again. More 

Farmingdale, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I chose to stay at Chestnut Hill Hotel because I heard the area was very nice. I was visiting to look at schools in City Center. First the front desk staff isn't very friendly. We received our key and went up to the room and the key didn't work. Went back to the front desk and she said she gave... More 

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LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Nicolle K, Thank you for choosing to stay at the Chestnut Hill Hotel. I am sorry to hear you did not enjoy your stay. I appreciate you sharing your feedback and want to let you know that this is not our standard and we will use your feedback and experience as a learning opportunity to improve the Hotel. I... More 

Germantown, Ohio
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 13, 2015

My Positives: Free Parking, magnifying mirror in bathroom, mini fridge in room, bedside lights that allow reading without disturbing your sleeping partner, continental breakfast on real china and silverware and there is a restaurant available on location as well as right next door. (Chestnut Hill Grill and Paris) We were grateful to stay at the Chestnut Hill Hotel over a... More 

Was this review helpful? Yes 2
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear Jamiekrbs, Thank you for choosing to stay at the Chestnut Hill Hotel. I am thrilled to hear you had so many positive things to say about your experience. It is great you were able to take advantage of our amenities including the make-up mirror, bedside lights, and mini-fridge. The staff prides itself on delivering excellent customer service and I... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

Bias alert: we live 3 blocks away and we already know Chestnut Hill in Philadelphia to be the most charming and livable neighborhood in America. Our home heater died necessitating a 3 day stay while waiting for repair. Incredibly satisfying stay. Rooms: spotless/spatkling, updated, high tech yet charmingly traditional. The halls: art, original sketches and maps of the neighborhood, and... More 

Was this review helpful? Yes 1
TarduU, General Manager at Chestnut Hill Hotel, responded to this review

Dear Elk246, Thank you for choosing to stay at the Chestnut Hill Hotel while you were waiting for your home heater to be repaired ! I'm glad to hear you enjoyed our warm and charming accommodations and got a chance to experience our property. We can't wait to have you stay with us again. More 

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