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Chestnut Hill Hotel

Certificate of Excellence
8229 Germantown Avenue, Philadelphia, PA 19118
Hotel amenities
Chestnut Hill Hotel
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Ranked #5 of 83 Hotels in Philadelphia
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Steven J
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

This was our third stay at the Chestnut Hill Hotel. In the last two years, since we last stayed, they have remodeled the hotel, but more than the physical structure has improved. From the greeting upon arrival, to the cleanliness of the rooms,p to the friendliness of the staff throughout our stay, to the attention to detail at the complimentary... More 

Was this review helpful? Yes
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear Steven J Thank you for choosing to stay at the Chestnut Hill Hotel when traveling to the Philadelphia area. I am delighted our team members made you feel welcome throughout your stay with us. We take pride in our attention to detail including our strong cleanliness and maintenance standards. Thanks again for your kind words. We look forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is a "hidden gem" in the Chestnut Hill area. The staff from Michelle at the Front Desk as well as Regina for Housekeeping etc as well as ALL the staff are amazing & the friendliest most pleasant people.The hotel is very clean, quiet, & the rooms comfortable for an overnight, a weekend, or for a full week as we... More 

Was this review helpful? Yes
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear fransiggi, Thank you for choosing to stay at the Chestnut Hill Hotel. I am delighted that you enjoyed conversing with Michele, Regina and the rest of the team. We strive to deliver exceptional hospitality, while offering a "home away from home" atmosphere. Guests love the nearby restaurants and shops, all within walking distance of the Hotel, as well as... More 

point
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came to Chestnut Hill this weekend for are nieces college graduation and had the pleasure of staying at the Chestnut Hill Hotel. I have been in the hotel business for almost 25yrs and am always looking for things when I stay anywhere. I can't say enough wonderful things about this wonderful place. For starters it is so clean and... More 

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John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear pigfam3, Congratulations on your niece’s graduation and thank you for your wonderful comments. I am delighted when a hotelier, such as yourself, shares such positive feedback. We strive to provide excellent guest service and I am thrilled that our employees made you feel like a valuable guest. We are happy to offer our guests extra amenities such as robes,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Chestnut hill hotel is exceptionally classic and economically competitive. It's elegant ambiance is very fitting for that home away from home. Located on the cool hill of Germantown ave, I'll recomen any body to visit its well arranged comfort.

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LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear nyharriott, Thank you for staying at the Chestnut Hill Hotel. I am pleased to hear you enjoyed the ambience at the Hotel and found your accommodations to be comfortable. We look forward to having you stay with us again. More 

philadelphia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We absolutely love staying here. It is a gem in the heart of Historic Chestnut Hill. Centrally located and surrounded by fabulous restaurants and shops. Be sure to stop in to Market on the Fairway ... it's fabulous. See you in the Fall.

Was this review helpful? Yes
LPete3, Manager at Chestnut Hill Hotel, responded to this review

Dear janepio, Thank you for choosing to stay at the Chestnut Hill Hotel. I am so happy to hear you call the Hotel a “gem”. It is great that you enjoyed your stay and found time to check out the Market at the Fareway, located behind the Hotel. The Market has over 15 vendors, who offer a wide variety of... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel missed the mark!!! Very warm day but downright hit at night. Sign posted under thermostat that said roooms were controlled by season and to open window if warm! Really? Too expensive not to be comfortable at night!!! Plus no screens on the windows. Nice continental breakfast and fresh coffee at all times day and night. Sweating@night was a... More 

Was this review helpful? Yes 2
lpete321, Manager at Chestnut Hill Hotel, responded to this review

Dear Mary G, Thank you for your feedback about your stay. I am sorry to hear you were uncomfortable at night and we certainly do not want our guests to have the experience that you had. Unfortunately, due to the age of our building, half of the rooms are on a one-pipe system, which means they are able to receive... More 

DAMASCUS
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

We were delighted to stay at this charming historic hotel, our favorite type of accommodation when traveling. Surrounded by shops and restaurants, location made it a pleasure to explore what Chestnut Hill had to offer. There was a charming step back in time when we entered the "Breakfast room" with it's china and silverware a warm and homey touch. The... More 

Was this review helpful? Yes 1
lpete321, Manager at Chestnut Hill Hotel, responded to this review

Dear John F, It is wonderful to hear that the highlight of your stay was our staff. I am thrilled you experienced the hospitality our Hotel has to offer and that our employees took a personal interest in your comfort. We hope you will stay with us again. More 

Mill Hall, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

Over Easter weekend my husband and I had an opportunity to go back to this hotel. Again, it was a very relaxing time, after the winter the East Coast had just experience, it was great to get away and enjoy walking outside and enjoying the area. The restaurant served great fish tacos and a great steak. Very relaxing from the... More 

Was this review helpful? Yes 1
lpete321, Manager at Chestnut Hill Hotel, responded to this review

Dear Carol M, I am happy to hear you came back to the Chestnut Hill Hotel and that you had a relaxing stay! We pride ourselves on delivering excellent guest service and I am happy you found the staff to be courteous and attentive. Guests love the food at the Chestnut Grill, which is located next door, and I am... More 

Mill Hall, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

My wife and I made it back to the Chestnut Hill Hotel over Easter weekend and, as is always the case, our stay was wonderful. The courteous staff, elegant on site dining, magnificent rooms, and numerous local points of interest make the Chestnut Hill our first and only choice for accommodations whenever we are in the Philadelphia area for business... More 

Was this review helpful? Yes 1
lpete321, Manager at Chestnut Hill Hotel, responded to this review

Dear Robert M, Thank you for returning to the Chestnut Hill Hotel for another stay. I hope you enjoyed your Easter celebration. I am very pleased to hear it is your first choice when it comes to accommodations in Philadelphia. We look forward to having you stay with us again. More 

pobox609
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2015

Great spot on the main street in Chestnut Hill. The room was well appointed, bathroom appeared new and the shower was great. There's a wonderful restaurant/bar attached to the hotel that serves excellent food in a friendly atmosphere. Good drinks, too!. Chestnut Hill is chocked full of botique stores, restaurants, shops, markets and more and all are easily accessible from... More 

Was this review helpful? Yes 1
lpete321, Manager at Chestnut Hill Hotel, responded to this review

Dear pincusb, I am happy to hear you discovered us using HotelTonight and that you enjoyed the location of the Hotel on Germantown Avenue. There is a lot to do in the area and it is great that you were able to take advantage and check out the shops and restaurants nearby. We hope that you will stay with us... More 

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