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Courtyard by Marriott Philadelphia Airport

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8900 Bartram Avenue, Philadelphia, PA 19153
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1 room 1 guest
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Courtyard by Marriott Philadelphia Airport
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263 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kennebunk, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Our flight was canceled and it was late with early flights in the AM, so we went to the Marriott airport hotel. We were pleased with Roxana's service, not only did she upgrade us with a smile, she offered us some waters and said that we could still get some dinner at their restaurant. After a grueling day of delays... More 

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Mechanicsburg
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was very clean and recently updated. Bathroom was very nice and new! Staff was very friendly. Van driver Walt was extremely friendly and helpful, told us a lot about the area, very professional. Nice place to stay close to the airport!

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Highland, California
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed here for business and it was not the best experience. They were changing all the doorknobs on the rooms are there we got moved to two different rooms there is no Jacuzzi only a small pool is indoors. The room wasn't clean when we got to it and the shower sucked.

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Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Good Day Rjduran2, Thank you for writing a reviw on TripAdvisor. I am very sorry that you were disturbed while we were changing all of our guest room door locks to improve the safety of our guests. The day that you had arrived to the hotel, you had requested an 8:50AM check in the first day that we had started... More 

Norfolk, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

It does not offer free parking, as stated. They charge $8.00 a day. As stated, this is a nice hotel near the Philadelphia Airport. There is Very Limited food choices here though. There is no actual restaurant at this hotel and the closest restaurant is about a block away, which is a Ruby Tuesday's.

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Courtyard G M, Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to rate our hotel and share your feedback. After reading your review I would like for you to share with me where did you find the information on the hotel in reference to the parking. The property does charge for overnight parking for over a year now. Unfortunatley due to the location of... More 

Oxford, Connecticut
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed her while on a business trip and the service was amazing from arrival to departure and the service in the restaurant was also perfect! I can't say enough about the staff at this location... Kathleen at the front desk could not of been more helpful and Chanel in the bar/restaurant was also awesome! Any questions you have or... More 

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Courtyard G M, Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to fill out the review of the Courtyard Philadelphia Airport. I appreciate the great feedback you have shared about our service and associates. I have shared with Kathleen, Shanelle and housekeeping the great service they provided and how they made your stay memorable. Once again thank you and hope to see you again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Ugh I stayed here twice both times I returned home itching. The first time I didn't bother complaining because I wasn't sure what it was but this time I am disgusted huge red marks on my arm don't even know what type of bug it is I seen 3 spiders!!!

Was this review helpful? Yes 1
Courtyard G M, Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Good Day, Thank you for taking the time to write a review regarding your recent stay. Your comments are extremely concerning to the leadership team at the hotel. At your earliest convenience please contact the hotel directly at: 215-365-2200 to discuss your concerns. When you contact the hotel please ask for the manager on duty and any of us can... More 

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 weeks ago

I would give this hotel a lesser rating if possible! We stayed one night from August 3rd-4th. During the night of August 3rd-4th I woke up itchy several times. I felt like things were crawling on me but since my husband who was sleeping next to me didn't seem to feel anything I thought it was just me or the... More 

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Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Bi-Nu Jiang, Thank you for writing a review on Trip Advisor. We take claims like this very seriously at the hotel. As was stated to you at the time that you reported the alleged bed bugs, we would have our pest elimination company do a detailed inspection. This detail inspection includes but is not limited to flipping all of the... More 

San Bernardino, California
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 days and each day seems to get worse. The first desk was rude and not helpful at all. I love waking up to the front desk calling me, haven't you heard of time change? Then I get waken up to them trying to change the door locks. I'm on vacation, I just want to relax!... More 

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Courtyard G M, Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Good Day, Thank you for taking the time to write a review regarding your recent stay. Your comments are extremely concerning to the leadership team at the hotel. At your earliest convenience please contact the hotel directly at: 215-365-2200 to discuss your concerns. When you contact the hotel please ask for the manager on duty and any of us can... More 

Slidell, Louisiana
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2015

This hotel is perfectly located by the Naval Yard easy to get to interstate and the rooms are fabolous!!! The bedroom is spacious and very clean. Nice TV clean big bathroom, washer and dryers on site and inexpensive and desk area is well equipped . A must stay!!

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Courtyard G M, Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to review us here at the Courtyard Philadelphia Airport. Your feedback is greatly appreciated and is valued. I have shared with my team the great review we have received and the excellent service they provided while you stayed with us. We look forward to seeing you again. Thank you, Monique Ayala Assistant General... More 

Asheville, North Carolina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2015

This is a clean, updated hotel very close to the Philadelphia airport. The room was extremely comfortable and quiet, and the hotel staff were pleasant and helpful. The shuttle service was on time, and the driver was very courteous. Other than the little bistro in the lobby, the only restaurant within walking distance is a Ruby Tuesdays. Had a good... More 

Was this review helpful? Yes
Courtyard G M, Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Greetings, Thank you for taking the time to fill out the review for the Courtyard Philadlephia Airport. We appreciate your feedback and strive to always provide excellent service. I have shared your review with the team and we are all grateful for having you here with us. Thank you once again and hope to see you soon. Monique Ayala Assistant... More 

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