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Courtyard by Marriott Philadelphia Airport

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8900 Bartram Avenue, Philadelphia, PA 19153
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Courtyard by Marriott Philadelphia Airport
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Courtyard by Marriott Philadelphia Airport
Courtyard by Marriott Philadelphia Airport
Courtyard by Marriott Philadelphia Airport
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244 reviews from our community

Traveler rating
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    47
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As we know (except for the folks that work at this hotel) success is in the details. For the most part, the property is decent and clean. Overall pricing is a bit expensive for what you get. There are no value-added bonuses or perks here. Even onsite parking for guests is $8 per day. My biggest complaint has got to... More 

Was this review helpful? Yes
Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Ryan, All of your comments are extremely concerning to me and not what I have heard as the norm from other guests regarding the shuttle. In addition, we were in the process of cleaning all of our guest room carpets and air conditioner units which we have done twice a year. I am sincerely sorry that you were awoken during... More 

Grand Rapids, Michigan, United States
Top Contributor
188 reviews 188 reviews
52 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

We took advantage of mobile check in and it went well. Our keys were waiting for us when we arrived at the hotel. Our room was clean, adequate and quiet, all the things we look for for a short nights sleep and an early morning flight. The shuttle was on time and the driver very accommodating. The drive to the... More 

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Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Shayne, Thank you for writing a review on TripAdvisor. I'm glad to hear that you enjoyed your stay. I was unaware of major construction happening on the trip to the airport from this particular hotel. Sincerely, Steve More 

Wilmington, DE
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay with Courtyard often, as we travel Internationally and always like to spend the evening prior close to the Airport. We are Marriott reward members and have always been loyal to Marriott for a couple reasons, but after this stay I don't know if we would continue with it being our 1st choice. Parking was not included in the... More 

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Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Dear CruisinKim, Thank you for taking the time to reply to Trip Advisor regarding your stay. I would personally like to apologize for the inconveniences that you experienced during your stay. I have spoken to the mangement team to rectify the issues and concerns you had so they don't occur again. Thanks again for you valued feedback and hope to... More 

Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed for a three day business meeting. The staff was friendly and helpful and the rooms were very well maintained and clean. If you are unable to leave thee hotel because of meetings or a quick layover in the airport, the food is good in the restaurant and there is room service as well - something you don't always... More 

Was this review helpful? Yes 1
Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Amy I, Thank you for completing a review but I believe you are referring to the Marriott Philadelphia Airport as we are not connected to the airport but do offer a shuttle to and from. Next time you are in Philly please try the Courtyard Philadelphia Airport. Sincerely, Steve More 

Washington
Top Contributor
528 reviews 528 reviews
61 hotel reviews
264 helpful votes 264 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a hotel so near the airport, it is very quiet. The front desk staff is so friendly and attentive. We were given a "goodie" bag that had two bottles of water and Herr potato chips. This was our last night in Philadelphia before we flew out. A little bit disappointed that they charge $8 per night for parking, there... More 

Was this review helpful? Yes 1
Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Brown_Samantha, Thank you so much for completing a review. I will be sure to share these comments with the staff. We hope you enjoyed your trip. Sincerely, Steve More 

Charlotte, North Carolina
Top Contributor
90 reviews 90 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on a quick trip to Philly. We checked in around 5 pm with Heather (I think...) who was absolutely wonderful. We got a room on the top floor and received some food and water for the Platinum arrival gift. When we walked in our room, heat slapped me in the face. It was a warm... More 

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Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

adscram14, Thank you for reviewing the hotel on TripAdvisor. It is very unfortunate that you had the issues with the AC that you had while staying. On a very positive note, the hotel was approved to have all of the AC/heating units replaced. This project will be happening over the next month or two. I hope that this new will... More 

Boston, Massachusetts
Top Contributor
138 reviews 138 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly and the hotel is clean and comfortable. They offer a free shuttle from the airport, but it can take a while so watch your timing. The shuttle driver was exceptionally nice even offering us bottles of water. No complaints about the hotel, though there are not many options nearby for food outside of their in-house quick serve... More 

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Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

benny3345, Thank you for completing a review. It is very unfortunate that there are limited restaurants near our location but we do have a restaurant located on the property called The Bistro which offers everything from appetizers to steak entrees. Sincerely, Steve More 

Hamilton, New Jersey
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 20, 2015

I had a king bed room. The room was kind of small but clean which matters more to me. The view was of the highway which was nice at night. The only thing i didn't like was that the room did not have a microwave or refrigerator. Wifi was a $15 charge.

Was this review helpful? Yes
Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

MsShan89, Thank you for completing a review but unfortunately I think you are referring to a different Marriott property. Our internet is complimentary and we have a refrigerator in all of our rooms. We hope the next time you stay in the Philadelphia Airport market that you will choose the Courtyard Philadelphia Airport instead. Sincerely, Steve More 

Kansas City, Kansas, USA
Top Contributor
191 reviews 191 reviews
63 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 18, 2015

As a typical upscale airport hotel, this Marriott is clean and comfortable. The staff were welcoming and consistently helpful. This hotel is pricey though -- Philadelphia's usury taxes don't help! The restaurant is pleasant, but service is a bit slow. Overall, it rates well.

Was this review helpful? Yes
Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

DRWMETMAN, Thank you for completing a review. I will be sure to share these comments, both negative and positive with my staff. We hope you will stay again soon. Sincerely, Steve More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

Waited over 30 minutes after our flight for a van and then was told that he looped threw several times but that was just not true. Disappointed in this service. Love Marriott but will not stay at this location again. Just a waste of time. The van was full of angry guests.

Was this review helpful? Yes
Courtyard G M, General Manager at Courtyard by Marriott Philadelphia Airport, responded to this review

Andilystad, Thank you for completing a review on TripAdvisor. I am very sad to hear that you had an issue with the shuttle when you arrived back from your trip. I can assure you that this is not the norm and would love for you to give us another try. Sincerely, Steve More 

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