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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

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9000 Tinicum Blvd., Philadelphia, PA 19153 (Formerly Extended Stay America - Philadelphia - Airport)
Extended Stay America - Philadelphia - Airport - Tinicum Blvd.
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112 reviews from our community

Traveler rating
    26
    19
    20
    15
    32
See reviews for
14
13
17
36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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1 review
4 of 5 stars Reviewed 1 week ago NEW

Yari - at the front desk is very helpful and very friendly. Their is others too they will help you understand how to get around town. and what is the best attractions to see. If you need anything all you have to do is call or go to the front desk and they will get what you need.

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New Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

The Coffee Could be out earlier. For the first few days My Husband could not get Coffee at 5am Because it was just getting Started. Thanks to Ms Yari,She made sure it was a cup ready for us as we came down to the front desk each Morning at 5;15 a.m every Morning. My Husband and I thank Ms. Yari... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

The staff and I read your review, and would like to thank you for writing such caring things about our staff. I am proud of Yari for going above and beyond to make sure both you and your husband were taken care of during your stay. Thank you again for sharing your comments with us. We look forward to hosting... More 

Philadelphia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 11, 2015

In general, my 5 Week experience at the Tinicum Philadelphia Airport ESA was OK, with one LARGE exception. Some small annoyances, like nearly any hotel would have (although I have NEVER had these type of problems at DoubleTree Hotels or Holiday Inn Express) such as the room key not working for my door every evening, even though it worked fine... More 

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

I received a copy of your review and wanted to take a moment to personally respond. I sincerely apologize that we did not have a luggage cart available for you at check out and that a Guest Service Rep had that kind of approach with your needs. Your comments were reviewed by the team and we will retrain and address... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Yari has always been ready and willing to provide service. She has always had the breakfast prepared on time and the coffee is always fresh. America extended stay should be thankful to have her. Yari always has a smile on her face which makes the stay at the hotel much more comfortable.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for telling us about your experience. We are proud of our staff, especially Yari, for providing you with such quality service. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

Stevenage, England, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 10, 2015

First impressions were poor- reception is tiny and empty, looks like a launderette main desk. Receptionist clearly didn't want to be there! Room was clean and fine for the 1 night I stayed between flights, but the kitchen had absolutely nothing in it- not even a glass. Bathroom again clean with basic toiletries. It had clearly recently had the room... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Toni - Thank you for telling us about your stay. We are very sorry to hear that you did not receive quality service and that you were not informed of our customizable kitchen packs; however, we are glad that your clean room met your needs. In an effort to provide our guests with the cleanest items possible, we store our... More 

Austin, Texas
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 8, 2015

The room that I was in was clean but the room was cold. When I turned on the heater it only took the room from cold to chilly and after it had been on for a couple of hours it started making a horrible high pitched screeching sound that was impossible to sleep through so I had to turn off... More 

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your heating system in the room was not functioning properly. You also mentioned our associates did not show empathy towards your needs. To prevent this from happening again, my... More 

Chandigarh
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2015

I happen to stay for few extra days in Philadelphia and chose to go for Extended Stay America hotel as it was close to the airport. I must say that it's a really nice hotel with your own "kitchen" in the room. I was given a smoking room as that is what you get by default however upon request it... More 

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. It is great to read that our staff was so accommodating and that you enjoyed your stay overall; however, I do apologize that your bathroom had some cleanliness issues. I will work with my housekeeping staff to ensure that we are properly inspecting rooms... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 14, 2014

Our first room had an overflowing toilet as soon as we walked in. They moved us to another room with BED BUGS every where. Then all they did was offer us another room. I'm completely disgusted and me and my family are currently riding around the city at 2am looking for a bug free hotel

Was this review helpful? Yes 1
Glenn Dale, Maryland
1 review
5 of 5 stars Reviewed December 2, 2014

Really nice people at the front desk. Rooms were well laid out, and nicely furnished kitchenette. Wi-Fi worked! Saved money not only on the stay, but on food - they provide a stop & go box in the mornings. Just everything was better than I expected.

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for posting such an amazing review. I'm so pleased to hear that the rooms were to your liking, that you were able to safe money during your stay. It is great to know that you received great service from our staff, as well. Once more, thank you for posting your review. We look forward to having you visit... More 

1 review
5 of 5 stars Reviewed November 29, 2014

First time here. Customer service was very pleasant, friendly, helpful & knowledgable. Kitchen & bath were clean, bed confortable & very quiet. The kitchen was like new, the towels & linens were very clean. No problems here. This will be my home away from home. Thank you. TB

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you so much for writing such a wonderful review of our hotel. I am glad that you enjoyed our wonderful staff as well as your clean, quiet and comfortable room. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring... More 

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