This is not a park hyatt as I know them but another hotel recently added to the brand, the management team are keen to please but inexperienced, half the rooms look internally into the dreaded atrium and so are dark and noisy when the atrium is in use for an event, rooms need to be upgraded but are on the... more

The staff at this hotel is great. Staying here gives you access to the gym at the Sporting Club (which is great). It's all downhill from there... This hotel is in major need of investment in the rooms. I had a problem with my room when I got there. The doorjam was broken - it appeared that it had been... more

Stayed in room 1207 for 8 nights in town for event at Kimmel Center which is a very easy walk away. Room was lovely , spacious with large sitting area, had couch and 2 chairs, coffee table, and dining type table also with chairs. Room was quiet . Restaurant for lunch was very nice great service and food. Nice to... more

In Philadelphia for an event at the Kimmel Center....location of the hotel was perfect for this. Thanks to airline delays we did not arrive until 1am. Arriving this late there was no one downstairs to point us in the direction of registration. We walked into an empty ground floor lobby with no directions that Registration was on the 19th floor.... more

I booked this hotel then read reviews that weren't as positive as I'd hoped. When I arrived I was delighted to find they were wrong. The service from the staff was outstanding - helped with absolutely everything we needed. The room was stylish and elegant - wonderful touches including a drawer of wine and champagne glasses and a loufa in... more

My husband and I usually stay at the Ritz, but in the last year it has changed too much so I decided to try the Park Hyatt. What a surprise. Easy side street entrance, under cover, to go from your car to the hotel. Once you leave the lobby you take an elevator to the 19th floor which is totally... more

It's an oldy but goody. Great location in Philly, easy walk to most sites. The interior of rooms were nice, and everything worked well. I was on an inside interior courtyard, so no natural light. Fairly quiet overall, but easy to hear people in the hallway. Decor is dated. Poor wayfinding. Best feature: complimentary access to one of the best... more

This was our second visit to the Hyatt. While we enjoy an overnight in Philly for the shopping and dining, the hotel was far from the highlight. We checked in at 4:30 to be told they were cleaning our room. We went out and got a call at 6:30 pm that our room was ready. Waiting in the lobby, there... more

I stayed here for a few nights for a friend's wedding. The hotel was excellent - a huge room, with a fantastic en suite. What really stood out for me was the food. We had several meals here - including the wedding rehearsal and main wedding dinners - and it was some of the best food I have had in... more