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Extended Stay America - Philadelphia - Airport - Bartram Ave.

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8880 Bartram Ave, Philadelphia, PA 19153 (Formerly Extended Stay Deluxe - Philadelphia - Airport)
Extended Stay America - Philadelphia - Airport - Bartram Ave.
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Ranked #68 of 83 Hotels in Philadelphia
A recent review
4 of 5 stars Reviewed November 3, 2014
supercasanova Philadelphia, Pennsylvania
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67 reviews from our community

Traveler rating
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    12
    6
    10
    23
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15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mount Royal, New Jersey
Top Contributor
61 reviews 61 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed January 8, 2015

I stayed here for work, and chose this hotel for no reason other than because it was pet friendly, and I was traveling with a dog. I have never been so sorry. I arrived at the hotel, and immediately realized that it is not an extended stay hotel for long term travelers, but a home for every crackhead, bum, and... More 

Was this review helpful? Yes 2
St. George, Utah
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 11, 2014

Seriously. See attached pictures. Not pictured are the hairy sheets. Not one stray hair. Not two stray hairs. Enough to make a wig. Three rooms. All had problems. The staff were unhelpful and uncaring of the condition of the property.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

We stayed in this hotel for an extended stay that ended up being over 3 months. Our room was recently renovated so we appreciated the newness. This was our first stay in an Extended Stay and were overall happy with the experience. We travel with a pet and he was more than welcome. Front desk "nichole" was great. We did... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2014

This place was thee worst place i have ever stayed at, from start to finish. First when we checked in the reservation price was different from the checked in price which ended up to be more. When we tried to explain it to the employee she didnt want to hear it, she stated, its taxes, which we were told in... More 

Was this review helpful? Yes 1
Richton park
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 16, 2014

This hotel completely sucked! What you see online isn't at all what you will get. Yes, they had a bed. But I would've probably been more comfortable on the dirty floor. If by any chance you saw the movie "Vacancy" you're swear this was the room from Extended Stay American. I was scared as hell there. We checked out as... More 

Was this review helpful? Yes 5
New York City, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 12, 2014

I had to spend time cleaning the room which had lots of left overs from previous guests. Lamp did not work, bathtub did not drain well and stained carpeting. Noise from jumping in the room above us throughout the night. Overcharged for the room initially, manager was nice but seemed unsure how to resolve the issue at checkout for a... More 

Was this review helpful? Yes 5
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 30, 2014

I've been an extended stay resident in this location since September 2013. The hotel has recently been refreshed with new flooring and paint in all the rooms and common areas. New beds; headboards, mattresses, and box springs. New leather sofa beds, side chairs, kitchen counters, sinks, and breakfast bar stools. Bathroom showers/bath tubs and sinks have been refinished. New lobby... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review

The staff and I appreciate the kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to welcoming you back in the future! More 

Ohio, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

I stayed at the airport during the week of new years to help a friend out.The young lady who help me name is Valerie. She is the African American lady who wears a muslim head dress. One thing I can say about Valerie is she is very professional. She explained to me about the area (I am from Ohio) printed... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review

Thank you for posting such a glowing review of our hotel. My staff and I are thrilled to learn that you were pleased with our customer service, especially Valerie’s level of professionalism. Also, we are pleased that our convenient location and great value met your needs. Once again, we appreciate the feedback. We look forward to providing you with another... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2013

I checked in during the last week in September 2013. The hotel staff has consistently demonstrated professionalism. The rooms are clean and large. The kitchen in my room includes a full size dishwasher, oven, microware, and refrigerator. The halls and staircases are clean and well maintained. The parking lot is cleaned multiple times per day. In the evenings the hotel... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review

Douglas - Thank you so much for posting a review of our property. I truly appreciate your comments regarding the service our staff provided and your clean, spacious room. As well, I am glad that you enjoyed our hotel's location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring... More 

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