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Doubletree by Hilton Philadelphia Center City

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237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
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Doubletree by Hilton Philadelphia Center City
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Doubletree by Hilton Philadelphia Center City
Doubletree by Hilton Philadelphia Center City
Doubletree by Hilton Philadelphia Center City
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1,988 Reviews from our TripAdvisor Community

Traveler rating
    657
    805
    327
    137
    62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (342)
Date | Rating
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English first
  • All months
    (1988)
  • Mar-May only
    (517)
  • Jun-Aug only
    (508)
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    (540)
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    (423)
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Cincinntati Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for 3 nights for a conference. Never had any issues with staff. TheAll were extremely pleasant and handled my minor needs. The temp in the room was hard to get just right and when AC was running, it blows directly on the bed. Room was clean, but could use some upgrades....primarily the stained carpet. Mini fridge gets... More 

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NJ
Contributor
16 reviews 16 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on 5/30 for a short weekend in Philly. When we checked in, we immediately noticed smell of marijuana coming from a room close by. We called front desk to be moved, but they could not accommodate since they were completely booked. We were not happy about this, BUT security came up, knocked on all doors, no one... More 

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KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear medallo1, I'm sorry that your stay was tainted by the actions of another guest. We don't tolerate smoking of any kind, and I'm sorry that we weren't able to remove you from the area due to our sellout. That said, I'm pleased to know that you enjoyed our beds and views of Philadelphia. Please stay with us again soon. More 

San Francisco, California
Top Contributor
222 reviews 222 reviews
96 hotel reviews
349 helpful votes 349 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had a two night stay recently. Picked a corner room on the 22nd floor (using Hilton mobile app for self checking prior to arrival) which was a nice size room with a king bed. The furnishings and carpeting do need a face lift. The AC was in room unit and quite noisy when on. It was also hard to adjust... More 

Was this review helpful? Yes 1
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear toga1k, Thank you for the review. We're glad that you enjoyed your visit and hope to have the opportunity to welcome you back in the future. By-the-way, we have dispatched our engineering team to look at the drain in the room you occupied and apologize if it caused you any inconvenience. Thanks for the info. More 

Alpharetta, Georgia
Top Contributor
82 reviews 82 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My hotel room at the Doubletree was very comfortable, spacious and clean. It is modern and has all of the things you need in a hotel for a work trip. Very good WiFI. The staff at the front desk was very helpful, helping me to put together a visit with a friend at CHOP.

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear KShawnT, We appreciate that you took the time to submit a review of your stay with us. Please stay with us on subsequent trips to #VisitPhilly! More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited various Hilton hotels. This Doubletree a Exceeded my expectations as far as staff, cleanliness and location. They will make you feel at home. I stayed at this location several times and I constantly receive a service of excellence. The staff are extremely polite, friendly and will go above and beyond to make sure you stay is comfortable.

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Haytham H, We thank you for your comments regarding your stay earlier this month. We're glad to know that your repeat visits have been consistent in terms of excellent service, cleanliness and a friendly staff. We look forward to your next visit! More 

Hampton, Virginia
Top Contributor
192 reviews 192 reviews
41 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed three nights -- well almost three nights. The location is superb in the City Center right in the heart of the Theater District,and but a stone's throw from all the major historic sites. We took the train, which meant we ended up arriving more than six hours late. So, morning. Despite having been up all night, I was... More 

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KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear marcyro, Thank you so much for your comments. We are happy that you enjoyed your visit to Philadelphia. We apologize that it took so long for your Room Service lunch to be delivered and hope that all of the food was to your liking. Thank you for staying with us and we hope to see you again. More 

Des Peres, Missouri
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My check-in on Sunday May 17, 2015 went fine. My request for an upgrade to a corner room was honored (more on that shortly). The only problem was the noise factor. The rooms facing S. Broad Street get all, and I do mean all, of the traffic noise. Horns, sirens – lots of sirens, motorcycles, trucks, all of it. What... More 

Was this review helpful? Yes 1
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Bill H, Thank you for the review. Our "corner rooms" do have an outstanding view, however all of our Broad Street facing rooms have a good view due to that configuration of our windows. As with any large downtown city hotel, there is going to be some street noise. In the future if you ask for a room on... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago NEW

Spent the weekend visiting colleges in Philly area with my son. Everything was very good clean rooms, helpful staff excellent location and so centrally located in the heart of the city. Good restaurant with a variety of choices.

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KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Ramin D, Thank you for your comments. Should your son choose to attend a college here, I'm sure we'll be seeing a lot more of you! Safe travels. More 

Albany, New York
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Location is great, right on Broad St and in walking distance to everything in Philadelphia - restaurants, bars, sights, etc. The lobby was ok, a bit dated. The room we got was on the 7th floor on the back side of the hotel, where we faced another building and the rooftop on the 6th floor had fans/compressors running regularly ...... More 

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KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Bryan L, Thank you for the comments. We're happy that we were able to move you to a room that was more to your liking. We hope that you have an opportunity to stay with us again should your travels bring you back to Philadelphia. More 

Cortland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago NEW

In the heart of it all, this hotel offered an exceptional stay with reasonable pricing. We were able to leave our car and walk the entire inner city. Our room was clean, bed and linens very comfortable, and the staff friendly and accommodating.

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear 5awesometravelers, Thank you for the wonderful review of your recent stay. We are glad that you enjoyed your time in Philadelphia and at our hotel. More 

Hotel Review Summarization

What travelers say

  • Broad street(9)
  • Great location(8)
  • Very good(6)
  • Corner room(4)
  • Chocolate chip cookies(3)
  • Executive Lounge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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