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Doubletree by Hilton Philadelphia Center City

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237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
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Doubletree by Hilton Philadelphia Center City
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Doubletree by Hilton Philadelphia Center City
Doubletree by Hilton Philadelphia Center City
Doubletree by Hilton Philadelphia Center City
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1,923 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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Delray Beach, Florida
Top Contributor
211 reviews 211 reviews
94 hotel reviews
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

i hadn't stayed here in a few years but was staying frequently at an indepent hotel neaby and figured i might as well re-try this and rack up my HH points. The neighborhood is really fantastic and is a great home base for walking around, and is especially safe for a single woman walking around at night for good eats... More 

Was this review helpful? Yes 2
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear bonsai35, Thank you for your review. We are sorry that you had problems with your room temp and location. Our Hotel is in a fantastic location and our staff are friendly and professional and react to customer dissatisfaction when alerted. We see that they responded appropriately upon check-out. Thank you for staying with us and we hope to see... More 

Silver Spring, Maryland
Top Contributor
638 reviews 638 reviews
106 hotel reviews
264 helpful votes 264 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The best aspect of the Doubletree Center is its location, close to theatres and a short walk to the Convention Center and Rittenhouse Square. I was able to catch the 32 bus just outside the hotel to visit the Philadelphia Museum of Fine Art and the Barnes Foundation. There's a SEPTA and PATCO (train to NJ) station is just outside... More 

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear areview28, Thank you for the detailed review! Our readers appreciate the information, especially regarding public transportation to the many Philadelphia attractions that we're situated near. Please stay with us again soon. More 

Falls Church, Virginia
Top Contributor
170 reviews 170 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Great value in the heart of downtown, our room had a spectacular view of the city hall and was in a great location for walking around downtown. The rooms are clean and ours was large and roomy. We would definitely stay here again.

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear John, Thank you for the review and recommendation. The views from our rooms facing Broad Street are truly breathtaking (especially after dark)! Please return soon. More 

Philadelphia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I feel a little torn about what to write in this review. I am a huge trip advisor reader and reviews for this hotel seemed pretty decent. Maybe that is why I feel so disappointed by our experience. Notably, I have been to Doubletrees in other cities and haven't had the same experience, in fact it seems like most reviewers... More 

Was this review helpful? Yes 1
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear BethyB22, Thank you for the comments and we apologize that your room was not up to our high standards in cleanliness and condition. We have since dispatched our Directors of Housekeeping and Engineering to inspect that room and correct any deficiencies. We are sorry that the occupants next to you were rude and inconsiderate. We have a strict weekend... More 

Reston, Virginia
Top Contributor
57 reviews 57 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my one night stay here. The staff are very polite, welcoming, and helpful. Of course the cookies are awesome! The lobby was comfortable and large. The corner room I had was very comfortable and big with a big corner window with a spectacular view of the city and a sofa. Do get the upgrade if offerred, it is... More 

Was this review helpful? Yes 2
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Maura, We're glad that you and your family chose to stay with us while you were in Philadelphia. Please do so again sometime soon...perhaps for a weekend? Safe travels. More 

Philadelphia, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a perfect location, great rooms with nice amenities (I was on executive floor), with only one major issue: no free wifi. I do not understand in the year 2015 why hotels are still charging for wifi. At least give me crappy wifi only useful for getting email and charge me extra for streaming or something, but stop... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Traci F, Thank you for staying with us, and we appreciate your thoughts and suggestions regarding our charges for wifi. To our other readers: Our internet network is complimentary to our HHonors Gold and Diamond members, to anyone with AT&T phone service, and in all of our public areas. More 

Conyers, Georgia
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had the best time at this hotel. The location was central to everything that we wanted to see. The staff was extremely helpful, and friendly. Megan and Brie were the two people who helped us with check in and I cannot say enough good things about them. We used the fitness center, and sauna while there, and it was... More 

Was this review helpful? Yes 1
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Lauren, Thank you for this amazing review of your vacation time spent with us. We look forward to your return. More 

Johnstown, Pennsylvania
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel was perfect for where we were going in the city. The front desk personnel were very friendly and accommodating. Fitness facility was also very nice. We were located on the 11th floor and being in a large city it was very noisy at night with the constant traffic out front. Not sure if being on... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Hi Nancy, We appreciate your review. As a general rule of thumb, full-service hotels that have a restaurant (or more than one restaurant, as we do) don't provide a complimentary breakfast. Many limited-service brands within the Hilton family, such as Hampton and Embassy, do. Thank you for staying with us! More 

Sleepy Hollow, Ny
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located in the heart of center city, just blocks away from the Kimmel Center and City Hall. It's walkable to Rittenhouse Square and surrounded by restaurants. I stayed in a king room on the 15th floor on a Sunday night. The welcome cookie was a delightful treat. My room was set up rather awkwardly (I had to... More 

Was this review helpful? Yes 1
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear snix25, Thank you for this thoughtful and detailed review of your recent stay with us in Philadelphia. I hope that if your travels bring you back to the area, you'll give us the opportunity to give you that "wow" you were missing on this particular stay. Safe travels. More 

Philladelphia, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was clean, the staff was friendly, the cookie was yummy, the complimentary lotions and soaps smelled amazing! The location was in down town philly which was perfect. This was my first time staying at the Double tree and i feel like i got high end service at a reasonable price. I will definitely go back.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Natasha, We look forward to your next visit, thank you for staying with us. More 

Hotel Review Summarization

What travelers say

  • Great location(9)
  • Broad street(9)
  • Very good(6)
  • Corner room(5)
  • Executive Lounge(3)
  • Chocolate chip cookies(3)
Questions? Get answers from hotel staff and past guests. Ask a question

368 photos of this hotel

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