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Doubletree by Hilton Philadelphia Center City

3.5 of 5 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
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Doubletree by Hilton Philadelphia Center City
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Doubletree by Hilton Philadelphia Center City
Doubletree by Hilton Philadelphia Center City
Doubletree by Hilton Philadelphia Center City
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1,754 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Myrtle Beach, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great location (subway was just across the corner, City Hall was right down the street and Reading Terminal Market was a short walk away), friendly staff & our room was a king suite in the newest section of the hotel and it was AWESOME! Part rest of our family were in a standard room facing Broad St. and even their... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Myerstown, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We recently brought our young kids for an overnight and the hotel was terrific. We stayed in one of the Suites on 5, which was modern, clean and spacious. The staff was very friendly and helpful, and breakfast at Balcony in the morning was AMAZING. If you're looking to see the sights or a show at one of the theatres,... More 

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Alison W, Thank you for submitting a review, and for the high marks. I'm glad that you took advantage of our great location, and that you were able to experience our new Suites on 5. Please return soon. More 

Haddonfield, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I recently attended a wedding here. The room was great, food was great, but most importantly, the staff was great! On the morning of our checkout, we saw our server from the night before cleaning an area. He stopped what he was doing, and walked over to chat and tell us what a great event we had the night before.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Bryan P, Thank you for the review and mentions of our great rooms, our great event service and food, and our friendly and accommodating staff. Thank you also for choosing to stay with us while you attended the wedding. Please return soon. More 

Wheaton, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I thought I booked a regular room, but since I was booking through Rocketmiles I wasn't certain. It turns out I was getting the suite, which is a separate part of the Double Tree, accessed from the 5th floor with a separate key card and entry way. These rooms are spacious, modern, and have all the makings of a small... More 

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear gatekeeper-42, Thank you for the detailed review of your stay in our new Suites on 5. The parking tip should also come in handy for our readers, we appreciate that. Please visit again soon. More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Doubletree is located in the heart of the city near City Hall and across from all the theaters. The hotel staff is very good and the rooms are new and fresh. We had a junior suite and it provided plenty of room for our grandchildren to visit us from the room in which they were staying.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear JCoppley, Thank you for submitting a review. I'm glad to hear that you enjoyed your stay, and your visit with your grandchildren. Please visit again soon. More 

Philadelphia, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Clean rooms, nice front desk staff but no outlets in lobby to charge your phone, no trash cans to throw anything away, and an internet charge in the room. Only about 11% of hotels charge for internet anymore...this should come with the room.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Sarah, Thank you for your comments. We do have outlets in our lobby, and there's a trash can by our Concierge station. I'm sorry if these weren't visible, but any member of our staff is happy to assist with any guest needs. I'm glad to hear that you enjoyed your room and found our desk staff to be friendly,... More 

Allentown, Pennsylvania
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Once again, I had a fantastic stay here at the Double Tree in CC Philly. I love this location, and I especially love how the staff remembers me and welcomes me back with a great big smile every time! I always look forward to my return!

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Thank you for your kind words and loyalty. We look forward to your next visit. More 

philadelphia, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

the location of this hotel is excellent for shopping and sightseeing. The hotel staff are friendly and the rooms are spacious and clean. The bathroom is clean, albeit a little tired and could do with some modernisation. The beds are very comfy and the view from the window of the Town Hall is great

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Gaynor L, Thank you for submitting a review. We're the perfect location to use as a "home base" for holiday shopping in the city, and as you mentioned, our views of Philadelphia's City Hall (from certain rooms) are just amazing during the day and at night. Thank you for staying with us. More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is in a great location and this is our second time staying here however, service was lacking this time. When we checked in nobody was there to help us with our luggage or offered to help us. This continued for our whole stay, the staff seemed disinterested and we're not very helpful. The cleaning was also really average, other... More 

Was this review helpful? Yes 1
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear zealbee, Thank you for taking the time to comment regarding your recent experience. I'm sorry to hear that you found our level of service unacceptable. I can assure you that your experience is very much out of the ordinary, as the majority of reviews that mention our staff describe them as friendly and accommodating. We hope that you'll reconsider... More 

Longview, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nicely updated hotel with a very attentive staff. It is located in an excellent area for visiting attractions near the center of Philadelphia. Numerous stores and restaurants are also within walking distance of the hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Darren, Thank you your review and mentions of our attentive staff and great location. I hope that the conference was a success. Please visit again soon. More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(14)
  • Broad street(13)
  • Corner room(10)
  • Very good(10)
  • Room service(5)
  • Executive Lounge(4)
  • Chocolate chip cookies(4)
  • Rittenhouse square(4)
  • Hot tub(4)
  • Friendly and helpful(4)

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#25 Family Hotel in Philadelphia
#28 Romantic Hotel in Philadelphia
#34 Business Hotel in Philadelphia

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