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All 84 Philadelphia hotels

Doubletree by Hilton Philadelphia Center City

3.5 of 5 Hotel   |   237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
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73%
Ranked #37 of 84 hotels in Philadelphia
Certificate of Excellence 2013
A recent review
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1,198 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

This Hilton Hotel is lovely. We were greeted in a friendly manner, helped to our upgraded room quite nicely, and had an overall wonderful experience. The in house restaurant serves a good sandwich. With its location, one could walk to many attractions. The parking is a bit steep, but it is safe.

Review collected in partnership with DoubleTree by Hilton

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Philadelphia, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great design and atmosphere and the stay was great with one disturbing exception. I was sick on Saturday night and left a mess on the bed sheet and a pillow case. It was quie obvious. To my surprise on Sunday evening when I was pullling the covers back I noticed that the sheet and pillow case had not ben changed.... More

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Philadelphia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The stay was fantastic from checking in to leaving at check out. The staff always had a smile on their faces, the accommodations were spectacular and the location couldn't be beat. We were right in the Atrs district and there were plenty of things to do. The public transportation system was so easy, we never took our car out of... More

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seattle
Top Contributor
60 reviews 60 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Doubletree in downtown Philadelphia for the second time in 6 months and I wrote a review the last time, as we so enjoyed our stay. I am writing a confirmation that the great time we had in November wasn't a fluke….we had wonderful service (especially from the front desk clerk, Kim) and from the whole staff.... More

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Philadelphia, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

As a whole my experience at DoubleTree was permeated by a problem I encountered everyday the whole week I was there. My key did not work on a daily basis, and after going up to the 24th floor with all my heavy work bags everyday, my key would not work and I would need to go back downstairs with all... More

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KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Hannah S, Thank you for taking the time to write a comment. We apologize that you had difficulties with your room key during your stay and the desk staff gave you the impression that it was somehow your fault. They were going off the fact that the other two guests sharing your room did not have the same problem.... More

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was a little surprised that the usual things, like in room reference to services, I expect in a 'by Hilton' hotel weren't all available. It was a clean, quiet and comfortable room. The bar/restaurant has an excellent selection of wine and the food was great. Parking is a little inconvenient as the pull off area to register is just... More

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Traverse City, Michigan
Top Contributor
239 reviews 239 reviews
39 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Doubletree City Center has an ideal Broad Street location and, as we were there for a sporting event out at Wells Fargo Arena, just a short walk to the Orange Line subway. There were four of us staying in two separate rooms, and upon check-in the desk attendant was nice enough to put us in adjoining rooms with a... More

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Perth, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Philadelphia's Doubletree by Hilton is generally excellent value. The location couldn't be more central, and the staff are extremely efficient, friendly and helpful. The minor quibble I had was the lack of a bar fridge in my room. Otherwise, everything was superb.

Review collected in partnership with DoubleTree by Hilton

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KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Ross- Thank you for the great comments regarding your recent stay. We apologize that there was no refrigerator in your room. On your next visit, with a quick call to the front desk or housekeeping, we can address this issue. We hope this does not hinder your decision to stay with us in the future. More

College Station, United States
1 review
2 of 5 stars Reviewed 1 week ago

I stayed there for two nights. It was very noisy in my room because it is right beside the elevator. I couldn't sleep much at night. I booked a room with a king size bed, but got one with two double beds. After I checked out, I realized that I left a sweatshirt in my room. But when I called... More

Review collected in partnership with DoubleTree by Hilton

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KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Wen L, Thank you for taking the time to write us and we apologize that you were disturbed during the night. We would be happy to make sure you receive a room away from the elevators during your next visit. As for your bed type, our reservation system shows you booked a non-smoking double bedded room on March 20th.... More

Plympia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Was in Philadelphia for a conference. The experience was very positive. Check-in and Check-out were fast and efficient. package included breakfast and internet access. Lack of directions or a password for the internet access was the only glitch. Dining room staff were attentive and helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Steve S.- Thank you for the great review on your recent stay at our hotel. We are pleased to hear that the conference was a success and you enjoyed your stay in Philadelphia. We apologize for any miscommunication with the internet access, and appreciate the feedback as we will be sure to improve this in the future. Be sure... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(17)
  • Broad street(14)
  • Corner room(11)
  • Very good(11)
  • Breakfast buffet(6)
  • Executive Lounge(5)
  • Room service(5)
  • Rittenhouse square(5)
  • Friendly and helpful(4)
  • Chocolate chip cookies(4)

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Philadelphia
#35 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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