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All 83 Philadelphia hotels

Doubletree by Hilton Philadelphia Center City

3.5 of 5 Hotel   |   237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
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Doubletree by Hilton Philadelphia Center City
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Ranked #37 of 83 Hotels in Philadelphia
A recent review
4 of 5 stars reviewed yesterday
Patrick S Goettingen, Germany
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1,706 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Goettingen, Germany
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel amenities are adequate, rooms are clean, staff is very friendly and helpful. Don't expect an ultramodern hotel as it is clearly a bit older, but unless you need to spend all day in your room it is just fine. The internet access is NOT free, which they certainly could make inclusive as well as breakfast for the price I... More

Review collected in partnership with DoubleTree by Hilton

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new york
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Pros: decent rate - $149 for 2 Queens bed corner suite with nice view nice cold mid size fridge lot of electrical outlets 2 bottles of water for Hilton members cold orange flavored water at lobby free wi-fi at lobby pool but did not use subway is right outside the door Cons: $10/day wifi did not provide cookies at check-in... More

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Indianapolis, Indiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for three nights for a business conference. I decided to spend some of my own money ($12 per night) to upgrade the room to a corner room. Well worth the extra money, beautiful view of broad street and the skyline. Room was very clean, lots of pillows on the beds. Staff was very friendly. The... More

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KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Susan, Thank you for submitting a review of your stay, detailing our great views, your comfortable room, and our friendly staff. I'm sorry to hear that your billing request was not handled as efficiently as you would have liked, and I hope that you'll return to stay with us soon. Safe travels. More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

at first,w e had to wait very long before someone served us at the reception, there was not enough staff. Upon arrival, the check in went very fast however. Parking was a little bit expensive but worth it since there is no parking around the hotel area. The location is perfect, close to dining and shopping. The room and the... More

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KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Rebevils, Thank you for your comments, I'm glad to hear that you enjoyed our location, the view from your room, and our comfortable beds. Please return soon. More

NYC
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was a bit disappointed with this Hilton property. My husband checked in around 3pm and there were no upgrades for HiltonHonors members with Diamond status. However, my friends- who have no HiltonHonors status- checked in around 1:30pm and were upgraded to a much nicer room on the Executive level. It seems odd to me that the hotel would give... More

Was this review helpful? Yes 2
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear chicada, Thank you for the review from your stay 4 months ago. We apologize that you did not receive any bottled water upon check-in or in our Executive Lounge, which you had access to even though you did not receive an Honors upgrade. We replenish the bottled water in our EL on a daily basis and depending on the... More

Edmonds, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Yet another way to fleece the business traveler-charging $9.95 per day for internet access. Why, in this day and age, do so-called "premium" hotels think they can get away with this? Even as a Hilton-Honors member, I was informed that I had to be a gold level member. You surrender personal information to join Hilton Honors and other Hilton-chain hotels... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Edward K, Thank you for the feedback. Though this fact may not alleviate your frustration, several of our direct full-service competitors in Center City Philadelphia also continue to charge (the same or higher) for wifi. Our wifi continues to be complimentary to our HHonors Gold and Diamond members (as you mentioned), to anyone with AT&T phone service, and to... More

Philadelphia, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

Rooms very noisy Doors slamming all night long people in hallways making noise Unable to sleep either night I was there food poor quality even one of the servers was rude to our table at lunch Never, ever stay there again

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Marianne, We're sorry that your neighbors on your floor were so noisy. Our Security Officers try their best to police the hallways and enforce our noise curfew, but some guests are just plain inconsiderate of others. Please accept our apologies for any lack of sleep you may have experienced as a result. More

Lancaster, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Love the cookies and love the service. Hilton is always a good brand. Good venue for conventions and business meetings. The rooms were decent, and the bathrooms were great. I was treated well because I am a member, but the staff was friendly regardless.

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KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Joslyn W, Thank you for submitting a review highlighting our meetings, location and friendly staff. Please return soon. More

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Can not believe a hotel as large as the Doubletree, located on a main strip in Philadelphia does not offer free internet to their guests, McDonalds offers free internet!! Get with the times Hilton chain. Everyone is linked up and the prices you charge should include internet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Deborah S, Thank you for the feedback. We do take comments such as yours into consideration when determining changes to existing pricing for services that we offer. I will say that several of our direct full-service competitors in Center City Philadelphia also continue to charge (the same or higher) for wifi. Our wifi continues to be complimentary to our... More

Philadelphia, Pa, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel; front desk staff excellent; adjusted bill due to reservation error. The corner room was very nice, view of Broad Street, near theaters and restaurants and convention center. We recommend the Reading Terminal Market, a real Philly event. Excellent breakfast buffet. We also visited the Barnes Museum, which is near the Phila Museum of Art, etc. All close by.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Lyle L, I'm pleased to hear that we excelled in so many respects: our facility, our staff, and our location. Please visit again soon. More

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Hotel Summarization (Beta)

What travelers say

  • Great location(15)
  • Broad street(13)
  • Corner room(10)
  • Very good(10)
  • Rittenhouse square(5)
  • Executive Lounge(5)
  • Room service(5)
  • Chocolate chip cookies(4)
  • Hot tub(4)
  • Friendly and helpful(4)

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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