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Philadelphia Marriott Downtown

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1201 Market Street, Philadelphia, PA 19107
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1 room 1 guest
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Philadelphia Marriott Downtown
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2,135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chico, California, United States
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the time we entered this centrally-located hotel, we were treated with extremely professional behaviour by very friendly hotel staff, who were determined we would enjoy our stay. From the bellmen, to Farial, our lovely front desk gal who checked us in, to the kind Thirteen restaurant staff who offered up a great breakfast each day to start us off... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I will be returning. Everyone was very pleasant and helpful from front desk, housekeeping, Starbucks, gift shop, valet, concierge, pool attendant, and other guest. The room was great and clean. It was my first time in Philadelphia and they all made it very memorable. I will be back!

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San Diego, California
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel just after 7 am after a red eye flight from LA planning to just store luggage until afternoon check in. The bell captain said there should be a room available, and within 10 minutes we were in a beautiful room ready to nap before a long day shopping at IKEA for our daughter's new apartment... More 

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Warrington, Pennsylvania
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Marriott has a solid staff, coffee shop attached, shop, and food options. I was on Concierge level and had a great view of City Hall. This is in a great location. If I were visiting from out of town I recommend this hotel that has all the essentials and more.

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New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It is your basic conference and wedding hotel - very large, sometimes chaotic but in a nice 5-star setting. Location is average. Stay here if you are coming for a conference; otherwise stay in Rittenhouse Square.

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Hazlet, New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for two nights and had a beautiful, large room, with a great view of City Hall. Upon entering the bathroom I immediately noticed several pubic hairs on the floor and around the toilet. Yuck. Otherwise the bathroom appeared clean. Then while looking out the window, I glanced down and saw a used water bottle behind the little... More 

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Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you so much for taking the time to share your comments regarding your recent visit to our hotel. I am so very sorry for the issues with housekeeping in your guest room and the lack of follow up when you mentioned it to the front desk. Your feedback has been shared with our Rooms Leadership team to review with... More 

JERSEY CITY
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This is your typical Marriot Downtown. Service from the front desk was pretty good and the conceigre desk was really helpful with recommending free activities to enjoy during our stay for Fourth of July Weekend. Best of all hotel is right across the street from the Reading Terminal. Worst of all the price of Valet Parking.

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Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Extremely huge beautiful hotel, they offer valet parking at a price (not complimentary), there is street parking but only during certain times so would be a pain to have to keep moving it, the parking garages around the hotel charge a nice price for less than 24hrs we paid about $60 for a lot around the corner. Upon arrival on... More 

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Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to comment about your stay, our hotel and the hotel’s great location. I was sorry to hear that we did not leave you with a better impression of our hotel due to the accommodations we provided. Your feedback is vital in our continued effort to improve our guests’ overall experience and will be utilized... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We absolutely loved our recent weekend trip to Philadelphia, the dining, the entertainment, the culture, the sites, all top notch! The hotel? Not so much. It's a tired property, not even as nice as the nearby Marriott sister The Courtyard (normally a step below the flagship Marriott). What does it tell you when the Courtyard was sold out but the... More 

Was this review helpful? Yes 1
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit to our hotel and our great location. I was really sorry to hear we were not able to make a more positive impression of our hotel during your visit. Our customer service in usually one of our strongest qualities. Your comments will be used to make... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel is located next to Reading Market and other great restaurants; there are great shopping opportunities and attractions in the area. So much is available in walking distance. My stay included six nights, and I enjoyed the great service provided.

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Hotel Review Summarization

What travelers say

  • Convention center(31)
  • Very nice(13)
  • Terminal market(13)
  • Great location(8)
  • Room service(5)
  • City hall(4)
  • Concierge lounge(3)
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