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Philadelphia Marriott Downtown

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1201 Market Street, Philadelphia, PA 19107
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Philadelphia Marriott Downtown
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2,354 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
182 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently spent an evening here with my husband- we were attending the black tie tailgate so we spent the night. We are from Philadelphia, but have spent many nights in this hotel. Its located in the heart of center city. It's with in walking distance to many great restaurants, the reading terminal market, city hall, major transportation lines and... More 

Helpful?
Thank Brittany322
Flemington nj, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical old Marriott hotel in the center of downtown by the historic district and attached to the convention center. The rooms are spacious, mini fridge and large safe included. The bed mattress was very comfortable but to cover yourself there is a sheet and a heavy quilt with no thin blanket in between; for us this is a sleeping discomfort.... More 

Helpful?
Thank Bohdan H
Warminster, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't expect perfect conditions. While at the front desk checking in, ask what is NOT in the room, then, if you want it, they will supply it. It saves a trip downstairs. Plenty of towels in room. Windows not very clean, but were very cold due to the freezing weather outside...i.e.. not insulated. Valet, attentive, Concierge, adaptive to many irritable... More 

Helpful?
Thank tworocks
Lake Shore, Minnesota
Level Contributor
251 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

On a one night flight layover. This is a beautiful hotel. Check in was a bit unfriendly, but the stay went uphill from there. The room had an excellent view of this historic city. And the firm mattress was the best. Breakfast was awesome. Loved their eggs benny. Thanks for the great stay.

Helpful?
Thank Mark A
Pittsburgh, Pennsylvania
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Valet was ok....front desk staff was very friendly and helpful, room was clean, television was a bit choppy and bad reception on higher channels. Room bill was incorrect and needed fixed prior to checkout.....

Helpful?
Thank marktheshark2015
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to comment about your stay. We are sorry we were not able to make a more positive impression. We appreciate your feedback which will be used in our continued effort to improve our guests’ overall experience. We appreciate your business and look forward to the opportunity to welcome you back in the near future More 

Coral Springs, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I was traveling to downtown Philadelphia from Fort Lauderdale. We chose to stay at the Marriott because we have family that works for them so we used the family and friends code for a special rate. When we got to the Marriott in downtown Philadelphia and tried to check in, the receptionist told us that the rate that we booked... More 

Helpful?
1 Thank dboost28
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to comment regarding your recent visit to our hotel. We apologize that you found our staff disrespectful when trying to enforce the rules for the rate that you booked at the hotel. Your reservation was booked at the associate rate which is a rate offered to only associates and some of their immediate family... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm a nurse at Jefferson hospital. We were snowed in and had to work throughout the storm. The Marriott offered a great rate and were very accommodating to me and my coworkers. Large spacious room was given to us after hearing that we were nurses and had to go back and forth to the hospital. Clean. Lots of food choices... More 

Helpful?
Thank lboogiephilly
Lancaster, Pennsylvania
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was easy with a nice touch of hot chocolate and apples on a cold night. However, room 705 which I was assigned left a lot to be desired. Although clean, it looked out onto a small roof and a blank concrete wall with a door. Since anyone could come on the roof and look right into my window,... More 

Helpful?
Thank Nprus
Virginia
Level Contributor
163 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ultimately we probably would have been better served staying at the Courtyard across the street. This hotel strikes me as an older offering where there's been some effort into lobby and bathroom renovations but the rooms themselves remain roughly unchanged. I think they bank on the incredibly well-located location to the convention center, historic district, and the art museum. Otherwise... More 

Helpful?
Thank Hatzlacha
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to provide a review of your stay and our great location. We are only too sorry to hear we were not able to make a more positive impression of our hotel during your stay; as our customer service in usually one of our strongest qualities. Your comments will be used to make improvements moving... More 

Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My stay served its purpose as the hotel is centrally located, room amenties were standard for a Marriott, no more or less. However, the hotel is so huge that it is almost clinical in feel. Absolutely zero warmth from the check-in assistants. There are many entrances to the building with seemingly little security and elevators are a decent walk from... More 

Helpful?
Thank Chloe F
Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown, responded to this review

Thank you for taking the time to share your comments regarding your recent stay and our great location. We were sorry to hear that your experience was not up to yours or our expectations. Your feedback regarding our service and product will be utilized to make future improvements. We appreciate your business and hope we have the opportunity of welcome... More 

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