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Courtyard Philadelphia Downtown

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21 N Juniper Street, Philadelphia, PA 19107
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Courtyard Philadelphia Downtown
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1,273 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NJ
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel! Room was spacious, nicely decorated and clean. The decor throughout the entire hotel was beautiful. Starbucks on main floor was a nice surprise. I especially love how this hotel is centrally located to everything - Reading Terminal Market was a short walk away and the hotel is also surrounded by lots of restaurants and shops. Worth the... More 

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Newtown, Pennsylvania
Level Contributor
163 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for a week right before the Fourth of July. The building is the former City Hall Annex Building. They did a nice job converting it. The room and bathroom was comfortable and clean. Their restaurant Nine Teen 26 is a nice little place. Service was a little slow but the food was worth the wait. The front... More 

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Newport News, VA
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43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice Marriott in a great location situated in Center City near Reading Terminal Market. Very convenient walk to dining, bars, and historical sites. They didn't provide housekeeping services at all during our stay, however. Normally we would leave in the morning and be out until the late afternoon with our room still not cleaned. That was my only disappointment.... More 

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Brooklyn, New York
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26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The fairly high price (about $230, including taxes) was worth paying given the central location. Also, the excellent "13" restaurant and the bar area were especially welcome on an extremely rainy evening. The room was quiet with comfortable beds, but nothing special. Valet parking quite slow at check-out on Sunday. Overall, a good stay, but if prices are similar, I'd... More 

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Quebec City, Canada
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29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went with family to visit downtown. Within a few blocks, you are near Chestnut or Sansom street - which have almost everything (food, shopping). This hotel is right in front of the CIty Hall. There is a parking outside right across the street, or two blocs away another one indoor. Watch out for the price tho, it's is expensive.... More 

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New Jersey
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20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for 7 nights in a one bedroom suite. This hotel is amazing! I felt like I stepped into an HGTV episode when they unveil a beautiful place. Every detail in the room design is well thought out. Its comfortable and classy all wrapped up into a beautiful package. Did I say beautiful too many times? The only... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Loved this hotel. Located right in the heart of the city, within walking distance of shopping and restaurants. Friendly staff, spotless room, beautiful decor. Could not speak highly enough of this great hotel.

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Milford, Connecticut
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43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this hotel. People were friendly, the rooms are newly decorated in a 1920's style, the hotel is impeccably clean and well cared for. We stayed on the 8th floor with a view of the city (room 806) Bed was comfy, everything worked well. It was quiet. Check in was on line and a breeze to go through despite... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The building itself is beautiful and the rooms are well appointed. It has so much potential of being a very nice hotel. However, the staff, or lack thereof, ruins everything. To begin with, there was a 4 inch long black stain on one of the pillow cases, and a hair or two on the "clean" towels. Then, we ran out... More 

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Guest, Thank you for choosing Courtyard Philadelphia Downtown during your recent visit to the area. We appreciate your positive comments about our building, rooms and hotel location, in the heart of Center City, with easy access to all the great things Philadelphia has to offer. We very much appreciate your letting us know about the service shortfalls which you... More 

Chesterfield, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed at the Philadelphia Courtyard June 23 - 25. Hotel in a good location but they never checked my hotel preferences (profile) before checking in, got no perks or upgrades for being a Marriott Platinum Elite member, and could not get an additional 45 checkout time. I will not be back to this hotel.

Was this review helpful? Yes 2
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for very much for choosing Courtyard Philadelphia Downtown during your recent visit to the area. We were disappointed to learn that your status as Platinum Elite member was not recognized upon arrival. I assure you that this is not our normal standard, we place great value on our Platinum Elite members and sincerely apologize for this having happened.... More 

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