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Courtyard Philadelphia Downtown

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21 N Juniper Street, Philadelphia, PA 19107
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Courtyard Philadelphia Downtown
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Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
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1,235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Caernarfon, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived for a 2 night stay to find out that our room was not booked. This was due to something that had gone wrong between Marriott and Bookings.com. and as usual neither were going to take the blame. We had our booking confirmation and a live confirmation on the "bookings" app that we showed the check in clerk. Not... More 

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Thank You for your feedback and business. I do apologize that the reservation that you booked through booking.com was not availble in the system upon arrival and the clerk not being helpful. We will your definitely incorporate this feedback with our team to ensure we assist guest futher when a reservation is made through a 3rd party booking should this... More 

Collegeville, Pennsylvania
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This has a wonderful downtown location. We have stayed at this hotel many times due to the location and availability. It is close to restaurants, Reading Terminal Market and some theaters and the Kimmel Center. We have found the hotel staff to be very accommodating and the hotel room to be very clean most of the time. We had one... More 

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for your kind feedback and business. We are very fortunate to have so many wonderful reviews on TripAdvisor and we truly appreciate you taking the time to add your experience from your recent visit with us. We will surely share your great feedback about your stay with our team. We look forward to your next visit soon. More 

Brooklyn, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My trip was short and sweet. The hotel was lovely, well-maintained and very clean. The staff were welcoming and friendly. My room was spacious and modern. The location is convenient to SEPTA and Amtrak which was great for me, as well as it being near a lot of the sites and historic areas.

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Vivian D, General Manager at Courtyard Philadelphia Downtown, responded to this review

Thank you for choosing Courtyard Philadelphia Downtown during your recent visit to the area. We were pleased to learn that overall you enjoyed our hotel and your newly renovated rooms. We will surely share your great feedback with our team. We look forward to your next visit soon. Thank You More 

ireland
Top Contributor
60 reviews 60 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 4 nights room were very nice.Bed very comfrotable.we enjoyed our stay it was like any big hotel. Lifts were very slow.Wifi was terible had to log in everytime you came in to hotel Hotel bar was a joke the first night we were there they closed at 12.30 then the 2 night we arrived at 11.55 to... More 

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your review during your recent stay at the Philadelphia downtown courtyard. I am glad you had a nice time at the hotel during your visit to philadelphia. The Wi-Fi service is offered for guests to utilize when in the hotel, when you exit the hotel the Wi-Fi services for the guest room are disabled to... More 

Alexandria, Virginia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was a busy weekend in Philadelphia but the location and the accommodations were perfect. The bed was very comfortable, the room spacious and check in fast. Being in Center City is perfect due to easy access to Reading Terminal Market, City Hall and great restaurants everywhere. Set in a turn of the century bank building remodelled, the hotel features... More 

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Guest, Thank You for this awesome review, delighted you enjoyed your stay and so happy our team exceeded your expectations You are so right about our location, we are central to everything in Philadelphia. More 

Bethany, Connecticut
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here numerous times and each and every time has been a good experience. Stayed Valentine's Day weekend had a suite which was awesome and surprised to get the chocolate covered strawberries and champagne delivered to our room while we were out. Everything is neat and clean and comfortable. Very central location close to the Redding Terminal. Breakfast... More 

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Thank You for your generous feedback. We are glad you enjoyed your stay and enjoyed your room and bed as well as the location. We will be happy to share your feedback with our team and we hope to see you again the next time your travels bring you back to our area. Regards More 

Toronto, Canada
Top Contributor
134 reviews 134 reviews
99 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nothing negative to voice, just a good typically large down town hotel. Clean with all the amenities at a high cost. Don't bring a vehicle $50.40 per night to park and a minimum 45 minutes to get one's car from their valet parking. Breakfast buffet at $20.00 too is average. No Wow moments!

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Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Thank You for your generous feedback. We are glad you enjoyed your stay and pleased our rooms and amenities were up to your standards. We thank you for choosing the pkiladelphia downtown courtyard for your travels. More 

Upper Darby, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here this past weekend! We had a king room and it was very nice. Lots of pillows on the bed. Nice thick towels in the bathroom. Room was spotless. There is a very nice pool and exercise room which I recommend. The pool is great for laps. The hotel is in a great location right... More 

Was this review helpful? Yes
Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Valued Guest, Thank You for your generous feedback. We are glad you enjoyed your stay and pleased you were able to utilize the amenities at the hotel and area. We will be happy to share your great feedback with our team and we hope to see you again the next time your travels bring you back to our area. More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They did a great job on the recent remodel. Rooms are well designed as well as the bathroom. Room was also very clean. Hotel is within walking distance to shops and restaurants. They do require a room key to access all floors which I understand is great for security but slightly inconvenient as I had to go down to retrieve... More 

Was this review helpful? Yes
Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Thank You for your generous feedback. We are glad you enjoyed your stay and enjoyed your room and bed as well as the location. We will be happy to share your feedback with our housekeeping team and we hope to see you again the next time your travels bring you back to our area. More 

Carlisle, Pennsylvania
Top Contributor
155 reviews 155 reviews
32 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Trying to find a reasonably priced hotel in Philadelphia, or any other big city for that matter, can be a daunting task. But with persistent shopping deals are to be found. While visiting family in Philadelphia in April we were pleased to find the Courtyard for a wonderful price. The hotel itself is in an historic building right at city... More 

Was this review helpful? Yes 1
Vivian D, Front Office Manager at Courtyard Philadelphia Downtown, responded to this review

Thank You for your generous feedback. We are glad you enjoyed your stay and pleased you noted some historic facts about the hotel and area. Our hotel is also listed on the National Register of Historic Places. We will be happy to share your feedback with our team and we hope to see you again the next time your travels... More 

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