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All 84 Philadelphia hotels

aloft Philadelphia Airport

3.0 of 5 Hotel   |   4301 Island Avenue, Philadelphia, PA 19153
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Ranked #55 of 84 hotels in Philadelphia
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382 people have reviewed this hotel

Traveler rating
    94
    140
    77
    47
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa monica
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Aloft - second stay and what a disappointment. What happened to my reservation, made weeks ago, of a room for four with two beds? The hotel is oversold and there were no rooms with two beds left available. So we compromise, take a reduced rate and the supervisor promises to send a fold-out bed. Three hours pass before a second... More

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Boston, Massachusetts
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

During a quick business trip from Boston to Philadelphia, I needed to stay by the airport for one night. When I learned that aloft had a motel near the airport, I thought this would be a good choice. After making a reservation, I read the reviews on Tripadvisor. I know, I should have read the reviews before making the reservation;... More

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Nappanee
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 1 week ago

I moved from a delightful stay at a Germantown AirBNB host to the airport as the SEPTA did not start running early enough to get me to the airport in time for my flight and I've had poor experiences when relying on taxi from neighborhoods--not in Philadelphia but other towns. I booked the room direct with the Aloft website and... More

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Fairfax, VA
Top Contributor
78 reviews 78 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

Very disappointing. The front desk staff was friendly and helpful but that did not overcome the problems with the hotel. Housekeeping: the hallways were dirty and we ran out of coffee, tea, and toilet paper in our room and had to call the desk to get more. Worst of all, the hotel charged us $13 per day for parking in... More

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Chesterfield, Michigan
Top Contributor
149 reviews 149 reviews
55 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Always friendly. Very up beat place. The concrete and furnishings are growing in me. I was sick this trip with a cold was able to find a noodle bowl in the pantry to help me thru. Close to two other SPG hotel. Ate dinner at Four Pointes. It was ok. Not note worthy. Next time will try Sheraton for dinner.

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Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear PhoenisSunDog, Thank you for your positive review and thank you for choosing Aloft Hotels! We're happy to hear you enjoyed our modern, loft-inspired decor and look forward to having you with us again in the future. More

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A very pretty, modern hotel. We were visiting Philly wanted to try one and see what ALofts were like. We would NOT go back to this ALoft. Arrival - parking, lobby entry, uncomfortable w. people hanging out at entrance. Saw what appeared to be prostitution drop-off/pickup just off property edge in front of hotel. People entered hotel lobby in front... More

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Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear oldman50again, We're sorry to hear your recent trip to Philadelphia did not meet your expectations. Thank you for your candid feedback, we would like to chat with you personally regarding your recent experience. Please reach out to our General Manager, Casey, at casey.crowley@starwoodhotels.com. We look forward to hearing from you. More

Annapolis, Maryland
1 review
3 of 5 stars Reviewed 4 weeks ago

Interesting decor very modern. I am a huge fan of Hotel Impossible so I found myself giving it that type of inspection. The bed was very clean plenty of sheets. Not enough lumpy pillows though Glass shower walls were near falling off, you had to enter and exit carefully and I didn't realize this until I was getting in the... More

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Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Tiffony43, Thank you for your candid feedback regarding your recent visit to Philadelphia. Aloft Hotels does feature modern decor featuring open spaces and loft-inspired rooms. In the lobby of each hotel guests have the option of mixing and mingling at W XYZ bar. While the atmosphere at W XYZ bar is more vibrant, we can definitely take a look... More

Denver, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The following is a synopsis of our recent stay at Aloft Philadelphia. Upon arrival at the hotel, we were greeted and checked in by Danielle who was super courteous and helpful. When entering the room it was not cleaned. I called down and was immediately moved to another room. So far, so good for this trip although my prior stay... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Paul W, We're sorry to hear your recent trip to Philadelphia did not meet your expectations and did not receive the level of service we aim to provide for our guests.As long as you reserve our Rest and Jet package, parking is included. We sincerely apologize if there was a miscommunication on the inclusions of the package/rate that you... More

Chester, Pennsylvania
2 reviews
3 of 5 stars Reviewed March 11, 2014

I was okay with my stay. The room was clean and it was conveniently located. I was not, however, happy about having to pay for parking. If staying at a hotel, I think the parking should be included. Otherwise it was good.

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Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Lorit2759, We're happy to hear you enjoyed your stay and our convenient location. We thank you for sharing your feedback and look forward to hosting you again the next time you're in the Philadelphia area. More

Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 10, 2014

I stayed at this hotel for one night prior to a flight next morning. I was very impressed with the property and how new and clean it was. The staff were very friendly. Overall I would definitely come back to this Aloft or any other one.

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Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Oncofighter, We're thrilled to hear you found our hotels convenient for your travel needs and easily accessible to the airport. We're happy you had a great stay and look forward to welcoming you back in the near future. More

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Additional Information about aloft Philadelphia Airport

Also Known As:
Aloft Philadelphia Airport Hotel
Aloft Philadelphia Airport Hotel Philadelphia
Aloft Philadelphia
Address: 4301 Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Philadelphia Airport 3*
Official Description (provided by the hotel):
Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more   less 
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