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Shilo Inn Suites Mammoth Lakes

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2963 Main St, Mammoth Lakes, CA 93546-2179
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Shilo Inn Suites Mammoth Lakes
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Shilo Inn Suites Mammoth Lakes
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189 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have never stayed at a Shilo Inn and we are happy to say we will definitely stay at this one again! Nestled in the quaint town of Mammoth Lakes, California, it is a wonderful place to rest, relax and get a great nights sleep. The front desk staff at check-in (Esmie) was terrific! Friendly, cheerful, and sweet. Our room... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Thank you from all of us at Shilo Inn, Mammoth Lakes for a refreshing review. We will be sure the staff is commended for their excellent customer service. We look forward to your next visit and hope it is very soon! Sydney Brayton, GM More 

Qualicum Beach, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here one night while travelling. Sydney at the front desk was the friendliest person we met during our 17 day road trip. I felt like I had made a friend. :) All staff we encountered were helpful and genuinely friendly. The lobby was warm and inviting. The rooms are quite large, comfortable and clean, however not updated at... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Your review of Shilo Inn Mammoth Lakes is much appreciated. I am happy we were able to offer you friendly service from all the staff, of which I am proud. We are gradually upgrading our location and hope to see you again soon so you can see even more improvements. Sydney Brayton, GM More 

Los Angeles
Contributor
19 reviews 19 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Mammoth Lakes Shiloh Inn several times in the last few years. Two words – underground parking! No clearing snow off your car, or loading snow into the car with the luggage. The rooms are very big with lots of free space, so you can easily put four adults in a room. The lobby includes a... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Shilo Inn would like to thank you for your thorough review. I’m sure this will be helpful to many guests. We hope to see you again very soon! Sydney Brayton, GM More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Very comfy leather couches in the lobby where I enjoyed my breakfast while watching the today show in the morning. Staff was friendly. Overall the place is dated, the lobby is the only place that feels luxurious. Our room was spacious though. The TV was modern but it's hooked up to an antiquated cable system that costs like $20 to... More 

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ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Thank you for taking the time to comment on your stay with us. Your opinion means a great deal. We hope your travels will bring you back to Mammoth Lakes and Shilo Inn to visit us again someday. Sydney Brayton, General Manager More 

Las Vegas, Nevada
Top Contributor
135 reviews 135 reviews
43 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed March 10, 2015

I spent two nights at Shilo Inn for a skiing trip in March. Overall, I would recommend this hotel. Its greatest assets are the employees. They are all wonderful and seem to bend backwards to make you happy. Semie and Sydney were incredibly nice and helpful. Also, the gentleman who drove me to the airport was awesome. The hotel itself... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

We are pleased to hear you had a wonderful stay at Shilo Inn Mammoth Lakes. We look forward to seeing you again real soon! Sydney Brayton, General Manager More 

Los Angeles, California, Usa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015

This is a very reasonably priced hotel. The staff is friendly and welcoming. The rooms with two Q beds were comfortable and amenities in the room were just right. Overall it is very clean, although there were a few little cleaning of the counters issues on the furniture and dresser etc. but nothing too serious and hard to see. Cont.... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Thank you for the great review of Shilo Inns Mammoth Lakes. The Shilo Staff will be pleased their efforts were noticed. We look forward to your return. Sydney Brayton General Manager More 

1 review
1 of 5 stars Reviewed February 9, 2015

While loading my family in the car in the parking stucture. I was harassed by a very rude and agressive hotel employee. When I asked his name he responded by writing down my liecence plate number and saying now I know who you are in a very threatening tone. I stonily advise that you stay anywhere else

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Thank you for letting us know about your experience. I have discussed with our staff, the importance of being pleasant with our guests, even when we are enforcing our policies. We must protect our guests as well as our property and making our guests aware of policies is sometimes a delicate situation. S. Brayton-General Manager More 

United States
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 14, 2014

We spent one night here with our family of five. The front desk staff was very friendly and accommodating. The rooms were clean, but dated appearing. The beds and bedding were very comfortable. The room was a bit bigger than average. It was very quiet. Breakfast was okay. It seemed like more of an afterthought. They had the waffles makers... More 

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Rancho Cucamonga, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

We had a wonderful 2 night stay at Shilo Inn. We had previously made reservations at another motel in the area, but the rooms were totally unacceptable. We drove around Mammoth to look for other motels to stay at and stopped at Shilo Inn. The whole experience from the lobby, to the staff and to the room was amazing. The... More 

Was this review helpful? Yes
Los Angeles, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

this is the 2nd time i stayed here. very nice inn. rooms are spacious and well-equipped, almost a junior suite. very clean. good wifi. very nice indoor pool. all the necessary amenities in the rooms, fridge, microwave, hair dryer, coffeemaker, giant screen TV and free movies, iron/board, the whole nine yards. decent-size bathrooms, very clean. late check-in time (3 pm).... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Thank you for the great review of Shilo Inn, Mammoth Lakes. We are so happy to hear that you are one of our many satisfied repeat guests. We will be sure to share this review with our staff and look forward to seeing you again soon! Sydney Brayton General Manager More 

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