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Quality Inn

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3537 Main St., Mammoth Lakes, CA 93546
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1 room 1 adult
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Quality Inn
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140 Reviews from our TripAdvisor Community

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Jacksonville, United States
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Yes, the hotel is dated, breakfast is what you'd expect for free, and the hot tub was lukewarm while we were there, but underground parking was super handy when it snowed and there are tons a restaurants within walking distance let alone car/cab. If you need a clean room to crash in after a day of skiing and want to... More 

Helpful?
Thank Aimee T
Ronald B, General Manager at Quality Inn, responded to this review

Hello Aimee, I would like to thank you for your honest and informative review concerining your recent stay at the Quality Inn, Mammoth Lakes. We have looked into the issues with the spa and am glad to announce all is working well. I hope that you give us another chance the next time you are in the Mammoth area to... More 

Poway, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Don't book here if you care at all about customer service. Quality Inn screwed up a booking I made on their website for a one night stay. They charged my credit card for a night that I did not book and for which I was not present at the hotel. Upon discovering the mix up the next day, I immediately... More 

Helpful?
Thank Joseph S
Ronald B, General Manager at Quality Inn, responded to this review

Hello sir, I recall this conversation we had just a few days ago. To start, I would like to apologize that I wasn't able to accommodate your wishes as I certainly would have if I could have. I do believe I called you first thing in the AM letting you know that I meant to charge the no show reservation,... More 

Travelers are raving about these Mammoth Lakes hotels

Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is tired (it could real use a remodel), but the room were clean, the beds comfortable and the price was right. The underground parking is nice but there is not always a spot available. Ask for a room at the end of the hallway away from the elevator and central area used for breakfast (less noise).

Helpful?
Thank Craig S
Ronald B, General Manager at Quality Inn, responded to this review

I appreciate you taking the time to write a review about your recent stay with us at our hotel. I understand that our property has been around quite awhile, but we do our due diligence to make sure everything is safe and comfortable. I hope in the future you will allow us to try again to exceed your expectations. More 

Battle Mountain, Nevada, United States
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This place is a high priced low quality hotel with pros and cons. The prices are cheaper than most in the area which makes it a desirable place to stay. Also the parking is covered which is nice. The beds are comfortable and clean but the bathroom is dirty, the sink didn't drain and the fan/light in the bathroom sounds... More 

Helpful?
Thank Brandy B
Ronald B, General Manager at Quality Inn, responded to this review

I thank you for the feedback regarding your most recent stay with us at the Quality Inn Mammoth Lakes Ski Resort. We have a diligent and hard working staff who would be glad to assist you with any issues you might have when staying with us. Next time please let us know if you are experiencing any of these issues... More 

Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my first time here and I stayed a few days with my family for fun in the snow. It was snowing heavily and the underground parking was awesome with elevator. Also nice was the indoor spa that was very spacious. Our room was a room with 2 queen beds. The room was spacious and everything was in very... More 

Helpful?
Thank Endhir E
Ronald B, General Manager at Quality Inn, responded to this review

On behalf of the entire staff here at the Quality Inn Mammoth Lakes, I would like to thank you for your encouraging and valuable feedback. I will let my staff know to keep up the hard work. The next time you are in Mammoth Lakes I hope you will allow us to accommodate your lodging needs once again. Ronald Berry More 

Huntington Beach, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I have stayed at this Quality Inn several times over the last four years, including the year it spent upgrading its rooms. It's rates have always been a much better value that similar inns in the same categories. Now that it's been remodeled, it's better than ever. Breakfast buffet goes beyond cereal and sweet rolls, to include waffles, sausage, eggs... More 

Helpful?
Thank HBSnowFlower
Ronald B, General Manager at Quality Inn, responded to this review

I would like to thank you for taking the time to express positive feedback about our hotel. I know you have many lodging choices when coming to Mammoth and I appreciate your loyalty and continued business. We will continue to make improvements in all aspects of the hotel and I would like to invite you back to experience the continued... More 

Dana Point, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I booked 2 nights at this hotel and had to cancel the second night because nothing in our room worked. First off, our room was on the first floor and opened directly into the lobby and had a musty smell. This wouldn’t be an issue if there was good insulation in the room to control the noise but that wasn’t... More 

Helpful?
Thank CORINNE F
Ronald B, General Manager at Quality Inn, responded to this review

First and foremost I would like to apologize for all the inconveniences you faced during your recent stay with us in beautiful Mammoth Lakes. My staff and I are working hard to improve not only the quality of our customer service but the condition of our guest rooms. Unfortunately, because of the extreme weather conditions our town sometimes receives we... More 

Redlands, California
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 21, 2015

We stay here several times a year. This stay was for 5 nights. First, we would note that that hotel has a new manager who has taken the hotel to a new, better level. The staff were more friendly and accommodating, the free buffet breakfast better attended to, and the facilities better maintained. The jacuzzi is operating and wonderful. The... More 

Helpful?
1 Thank Mason E
Ronald B, General Manager at Quality Inn, responded to this review

Hello Mason, I would like to thank you on behalf of my entire staff for taking your time to compile an encouraging and positive review about our property in Mammoth Lakes Ca. We have been working hard to provide the most exceptional accommodations and customer service possible. We'd love to have you stay with us the next time you are... More 

Tehachapi, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 11, 2015

Overall a good experience, the breakfast was very good, actually has hot food, something very good prior to hitting the slopes, or hiking in the mountain, staff was friendly and helpful, covered parking was great, main issue was the room a bit long in the tooth, tub looked like somebody had attempted to paint half of it with a paint... More 

Helpful?
Thank andrew m
Ronald B, General Manager at Quality Inn, responded to this review

Thank you very much for your mostly positive review of our property here in Mammoth Lakes California. I understand that our property is a bit older and we will work on improving the cleanliness and condition of the guest rooms so as to better serve our future guests. Again thank you for taking your time to provide us with your... More 

Mesa, Arizona
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 30, 2015

Our stay over Thanksgiving weekend - nov 25 THRU nov 29 2015 was not a happy one -out side temps never got above 20 and were down below -3 at night, When we checked in our hotel room thermostat was sitting at 90 deg when we arrived making the room like a sauna. We of course turned it down to... More 

Helpful?
Thank dhagner
Ronald B, General Manager at Quality Inn, responded to this review

I really do apologize for the inconvenience. W are always willing to accommodate a guest in anyway we can to provide the best possible experience while staying at our hotel. I believe there must have been a misunderstanding about what the issue was with your guest room. Again I apologize for the inconvenience staying with us may have caused you.... More 

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