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All 30 Mammoth Lakes hotels

Westin Monache Resort Mammoth

4.0 of 5 Hotel   |   50 Hillside Drive, PO Box 388, Mammoth Lakes, CA 93546
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84%
Ranked #1 of 30 hotels in Mammoth Lakes
Certificate of Excellence 2013
GreenLeadersSilver level
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506 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for Easter the hotel room was fabulous, modern & spacious, pool was great and the location was superb. My only complaint is that the wireless internet was really poor, connection dropped all the time ( on 4 different devices so not a hardware problem) and the speed was terrible. We moved on the Venetian in Vegas and... More

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Seal Beach, California
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed using Starwood points and got a nice Studio "suite" on the top (7th) floor. The room was very modern and clean with 2 burners, microwave and an undersink fridge with an ice maker- which cuts down on space quite a big. The only complaint about the room was the bed was very soft and nothing like the typical... More

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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a pleasant stay at this hotel. Was greeted by hotel staff and was upgraded to a deluxe studio suite room with view of the gandola. Hotel is walking distance to the village... would recommend to family and friends. Had Starbucks coffee and hor chocolate throughout the day..

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Sherman Oaks, CA
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect for first visit to Mammoth. The concierge gave us great recommendations, the restaurant is fantastic. We loved our server, "Bohdi," he gave us great tips on where to board, hike and visit. Everyone is so friendly and helpful. Checking in was a little unorganized and the wait was long. The person who helped me was a bit grumpy-maybe she... More

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2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Westin Monache in February 2014, and enjoyed our stay so much that we returned in March 2014. The Westin is perfect for families traveling with dogs. We have a 6-month old husky puppy and from the moment we arrived, he was treated like a little prince by all of the staff! The hotel is well-maintained and... More

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Melbourne
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I've never had to ask so many questions and chase things up as much as I have at this hotel. I'm such a low maintenance guest. I check in. I stay. I check out. - Booked the hotel shuttle to pick me up at the airport. It was not there, I borrowed a cell phone from a stranger, the hotel... More

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

MelbourneSkiGirl, I sincerely apologize for the lack of service you received. We usually do a very good job exceeding our guests expectations. The staff here is well trained and eager to assist our guests in all situation. The goal is to ensure the property is a compliment to their Mammoth outdoor experience. I have already discussed your review with our... More

Trabuco Canyon, California
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here in the past and our experience was better. The hotel has clearly not been kept up to the Westin standards. Prior to check in we received an email reminding us that our "Heavenly Bed" was waiting. When we did check in (which was late) - we were not welcomed by a Heavenly Bed but rather a... More

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Cheri S, we are the best Mammoth has to offer, but judging by your experience, we misrepresented the brand and the property. I apologize you had to put in so much effort for amenities that are here for your use, here for your benefit, and ultimately here to make your stay more pleasant. The Westin Heavenly Bed has been the... More

Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This being a four star hotel, I never expected I would've been so impressed. The location was quite convenient. Easy access to the village and gondola. But, what surprised me the most was the customer service. My wife had a severe eye infection and most of the shuttles were out. Mr. Paul Chan, their managing accountant, immediately offered to drive... More

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for taking the time to write such a detailed, nice review. I am happy to read we kept you from your planned trip to Tahoe, and that you will be returning so soon. Paul is our Hotel Controller, but he is always willing to jump into the operation when we need a helping hand. Thanks again for choosing... More

Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Top notch. Besides being kind of ski jn and ski out, which is always a great great plus for us with little children.. the place was perfectly clean, excellent service, the rooms were nice, updated, roomy for our family and had nothing but great things to say about our stay. Hot tubs werent crowded...hot cocoa waiting for u at lobby...kids... More

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin and for taking the time to detail your experience. I appreciate the kind words, especially the positive, service related comments. The staff is very dedicated to this property, the Westin brand and your personal experience. We look forward to your return. Hope to see you soon! Be Well! Patrick More

Ventura, California
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is a reason why this place is ranked #1 out of 30 hotels in Mammoth-- it's AWESOME and the staff is exceptionally friendly, courteous, kind and professional. We stayed here while traveling through Owen's Valley and the Sierras in a travel trailer, after a bad experience trying to book a spot at a local RV park. It was snowing... More

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for the very nice review; I actual met you and your husband on your way out. I am happy we were able to assist with the trailer; that worked out very well. We all look forward to you and the families return. Thanks again for your business. Be Well! Patrick More

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Additional Information about Westin Monache Resort Mammoth

Also Known As:
Westin Monache Resort Mammoth Hotel Mammoth Lakes
Westin Monache Resort Mammoth Hotel
Westin Monache Hotel Mammoth
Westin Mammoth Lakes
Mammoth Lakes Westin
Address: 50 Hillside Drive, PO Box 388, Mammoth Lakes, CA 93546
Phone Number:
Location: United States > California > Mammoth Lakes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Mammoth Lakes
#2 Romantic Hotel in Mammoth Lakes
#2 Family Hotel in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Monache Resort Mammoth 4*
Official Description (provided by the hotel):
Surrounded by the spectacular Eastern Sierras, The Westin Monache Resort, Mammoth enjoys a prime location with stunning panoramic views of the mountains. ... more   less 
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