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All 30 Mammoth Lakes hotels

Westin Monache Resort Mammoth

4.0 of 5 Hotel   |   50 Hillside Drive, PO Box 388, Mammoth Lakes, CA 93546
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Westin Monache Resort Mammoth
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Ranked #1 of 30 Hotels in Mammoth Lakes
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Troy H Brisbane, Australia
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626 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great 10 days here in Mammoth staying at the Westin. Yes the stairs are long but even our 5 year old managed it after a full day on the slopes. The rooms were a touch smaller than we were expecting but very clean and modern. Great hot showers!! The hotel staff were always very friendly and helpful... More 

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache for such a long stay. I appreciate you giving us the opportunity to provide you a true Westin branded experience for your winter get-away. We all look forward to your return. Be Well! Patrick More 

Boston, Massachusetts
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I wanted to surprise my wife with a ski weekend at Mammoth (best skiing in California) and I couldn't be happier with our experience. It was our second time staying at the Westin Monache & I had contacted Starwood and the Westin directly prior to our visit to make a few special requests (as Platinum members) - and after a... More 

Was this review helpful? Yes 3
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache for your Birthday get-away! I am happy to read Matthew took such good care of you. Our mission is to ensure you leave feeling better than when you arrived; it would appear we were successful. We all look forward to your 3rs stay at the property. Thanks for your SPG membership, Platinum level... More 

queensland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely Hotel. Stayed in a 2 bedroom - good kitchen, good size and layout. Stayed at peak time 29th Dec - 1 Jan, they ran out of BLANKETS. Room service was good. To get to the gondola you need to negate your way down 70 outdoor stairs, cross a road and then climb 2 flights of stairs or you can... More 

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache. I appreciate you mentioning the renewing interactions you had with our staff. The staff is very passionate about this property and enjoys providing instinctive service to our guests. Our goal is to enhance you well-being throughout your stay. Thank you for including the Westin Monache during your USA tour. Be Well! Patrick More 

California
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family just enjoyed 4 days at the Westin Monache Resort. Great thanks to Jennifer, Kelley, Adelaide , Barb and Mathew- front desk management- to Alo in restaurant and to great valet service staff Rodney and Austin. We were upgraded to a 1 bedroom suite- with a king bedroom and a pull out couch plus a roll away bed. Great... More 

Was this review helpful? Yes 1
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache. Thank you for such a nice review; I am sure others will benefit from your time and feedback In addition, thank you for providing the names of staff you interacted with during your time on property. The staff is very passionate about this property and enjoys providing instinctive service to our guests. Our... More 

Los Angeles, California, Usa
2 reviews
1 of 5 stars Reviewed 1 week ago

Take your money elsewhere. Definitely not what you would expect at this price range. Before arriving at this hotel I sent very specific instructions, nobody ever responded to my request via phone or email. Than,upon entering our room #623, we discovered our bathroom sink completely clogged, I call downstairs and was assured it will be taken care of, we came... More 

Was this review helpful? Yes 1
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

I apologize for the service we provided while you were staying at the Westin Monache. Due to the anonymity of this process I cannot research any of you service breakdowns. We usually do a very good job of providing our guest personal and instinctive service; so I again apologize for not meeting your expectations. We have upholstery cleaning machines in... More 

NoVA
Top Contributor
102 reviews 102 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin between Christmas and New Years. We used the concierge service to help us plan our stay. Here are the pros: Concierge service - Kelly was the concierge who assisted us on our stay. She made reservations at local restaurants, she helped arrive ski rentals and lift tickets, and she helped with other activities throughout our... More 

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Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for staying with over the holiday season, and thank you for this feedback. We are always looking for ways to improve our guests experience and you provide several areas of opportunity. I am happy to read the props outweighed the cons, but I apologize for any inconveniences especially the delay in shuttle service. We had 4 shuttles running... More 

Ensenada, Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is great, but pricy, $750 for a small suite with one bedroom and a sofa bed in a tiny living room. You got your ski rentals on site and a short walk to the village. One complaint, we reserved a table for five at their restaurant for new year’s, when we got there we were seated at ok... More 

Was this review helpful? Yes
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for staying with over the holiday season, and thank you for this feedback. We are always looking for ways to improve our guests experience and you provide several areas of opportunity. I apologize for the table and the response. Our people are trained on the proper response to a guest concern; we always try to resolve the issue... More 

Montrose
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed between 12/28/14 - 1/2/15 and for a Westin, I had expected more. Hotel sources told me that the rooms are actually privately owned and rented out at a hefty price during peak season which led me to suspect that this is actually a time share resort. This explains the small rooms with the built in fireplace & kitchenette... More 

Was this review helpful? Yes 2
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for this feedback and I appreciate your business over the holiday season. This is not a time-share it is a condo style hotel. Every room in the property is owned by an individual. These owners have the option of partaking in the Westin Hotel or being a non-participating unit. The participating unit are the only units rented by... More 

Vancouver
Top Contributor
93 reviews 93 reviews
93 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a convenient location and is a short walk to the village area. We very much enjoyed the outdoor pool and hot tubs - very relaxing. The room was a nice size and the kitchenette and fireplace were nice surprises. However there were some issues. Most disturbing was the full (overflowing actually) garbage and recycling containers from... More 

Was this review helpful? Yes 1
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache. I appreciate the comments both positive and negative. I have sent you cleanliness feedback to the Director of Housekeeping; full trash cans from previous guest are unacceptable. It sounds as if you made your reservation through an online travel agency. Some are better than others at explaining our Resort Fee. I would suggest... More 

Petaluma, CA
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 22, 2014

We stayed here during the off-season (summer) as an alternative to the beach vacation we take most summers. We were very fortunate as we got wonderful Westin service for just a fraction of the price. Very spacious rooms one of the two rooms we rented had a kitchenette which worked very well for preparing meals. Extremely close to downtown area... More 

Was this review helpful? Yes 1
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

I am happy to read you were able to enjoy the perfect summer season. I find Summer to be better than winter. With all of the parks, hiking, biking, fishing, the village festivals and the perfect weather; it is the time to be here. Hope to see you back next year. Be Well! Patrick More 

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Additional Information about Westin Monache Resort Mammoth

Address: 50 Hillside Drive, PO Box 388, Mammoth Lakes, CA 93546
Phone Number:
Location: United States > California > Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Monache Resort Mammoth 4*
Number of rooms: 230
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Also Known As:
Westin Monache Resort Mammoth Hotel Mammoth Lakes
Westin Monache Hotel Mammoth
Westin Mammoth Lakes
Mammoth Lakes Westin
Hotel Style:
#1 Family Hotel in Mammoth Lakes
#1 Green Hotel in Mammoth Lakes
#1 Romantic Hotel in Mammoth Lakes

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