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BEST WESTERN Lehigh Valley Hotel & Conference Center

3.0 of 5 300 Gateway Drive, (at Routes 22 & 512), Bethlehem, PA 18017-9076
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BEST WESTERN Lehigh Valley Hotel & Conference Center
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BEST WESTERN Lehigh Valley Hotel & Conference Center
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406 reviews from our community

Traveler rating
    117
    126
    79
    46
    38
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129
104
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79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Elkton, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

The beds were horrible. I may of received 1 hour of sleep! It was like laying on a concrete floor. The service was great, but you need sleep more than service at a hotel. The rooms were clean, and the food at the restaurant was terrific.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Happy Holidays and thank you for your feedback; so glad you were happy with the service of our property. I am sorry you thought our bad was not comfortable. Since you’ve been here, we’ve upgraded some of our beds with brand new mattresses and we’ll continue doing that in the New Year. Thank you for your business and we hope... More 

St. Louis
Top Contributor
84 reviews 84 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a very typical Best Western property: One gets what one expects. The property is huge : I needed to drive to reception from my room. My room was well enough appoint, with a nice sofa and a large work desk.The bathroom was basic, with adequate towels and more than adequate lighting. An interesting quirk: the heat lamp in... More 

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your comments. I’m sorry to hear that we did not meet your expectations during your must recent stay here at the hotel; I addressed the concerns that you mention with our food and beverage manager and executive housekeeping manager to fix the deficiencies in our rooms and restaurant. I do hope you will consider staying with us... More 

East Stroudsburg, United States
1 review
3 of 5 stars Reviewed 1 week ago

Their event catering is still top notch, but this once great hotel has become a motel. We stayed two nights and had trouble with a very loud heating system....thank God for ear plugs...water in the tub was brown. Food at the event was GREAT as were the decorations.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Happy Holidays” and thank you for your comments and personal endorsement regarding your most recent stay. I was pleased to hear how much you enjoyed your meals and catering facility but at the same time disappointed that you did not enjoy your room accommodations; I addressed your concerns with our chief engineer in regards to the noisy unit and our... More 

Corning, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice, clean hotel, the staff was helpful and courteous, we were pleasantly surprised with the breakfast buffet items and the cleanliness of the area. I would definitely stay there again if I was in the Bethlehem area. Thank you and Happy Holidays.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

I want to personally thank you for sharing your stay with us. I am very happy to read the comments about your recent Stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Managing Director- Richard Sanchez More 

Arlington, VA
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Here are the good things about this hotel: friendly people, large rooms, good breakfast presentation, bar in the hotel, convenient off the highway. Here's the not so good: run down property, shoddy maid service, heating system doesn't work well, no movie services on tv, things didn't work in the room and there's NO elevator (two story hotel). And did I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We appreciate your feedback and we’re sorry you were unhappy with our hotel décor. We would like to let you know that we’re completing a renovation that is replacing our existing lobby next year and we have decided to renovate our guestrooms beginning 2016; we... More 

Long Pond, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very good handicap accommodations. The back door in the room was ten feet from the handicap parking.The room had all the things we needed with a great sit down handicap shower. A great thing for an 85 year old couple. On a dark cloudy night, the out door lighting was very poor.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your survey. I am happy to hear that our accessible room met your expectations and you were able to enjoy our hotel amenities. Thank you for staying with us. Managing Director- Richard Sanchez More 

Rockville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel was clean and the staff was courteous. Also, the price was reasonable. If we made another trip to the east coast, we would definitely stay here again. The rooms were clean and the beds were comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for choosing our hotel. I am glad to hear that you found the accommodations clean and up to your satisfaction; we work very hard to meet our guest’s expectations and maintain the property. Again, let us know if there is anything else we can do for you. Managing Director- Richard Sanchez More 

Manchester, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Originally we booked this hotel for Nov. 27 and 28 only. With the snow to be arriving, we booked for the additional night of Nov. 26. We have stayed here before but never in the winter. During the night of the 26th, there was a heating problem and maintenance came in twice to fix it. Heater was blowing out a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thanks for your feedback. I understand there were problems in the room with your heating system and the bed during your stay; I assure the issues were corrected with maintenance and housekeeping department so we don’t inconvenience any other guest with the same issue. Further, we compensated your stay since we did not meet your expectations and I hope you... More 

Flushing, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Finding this hotel entrance is slightly tricky but you can follow the big sign. The Best Western sign out front of the building is barely visible at night, Lighting and size of parking lot is plentiful. Check in was fast & friendly, the staff all look professional, they offered concierge luggage carrier to your room if you are on the... More 

Was this review helpful? Yes 1
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your survey. I am happy that you enjoyed your stay. We will continue working towards renovation around the hotel during the upcoming year specially our public areas then we’ll move into the guest’s rooms. Hope to see you return again soon. Safe travels… Managing Director- Richard Sanchez More 

Bedford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Always enjoy our stay here when visiting family. The customer service is outstanding. I had the best burger this last visit!!! Hotel is very convenient to major highways. Housekeeping staff are very helpful and everyone seems to be always smiling.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for choosing to stay with us. I am glad to hear that you enjoyed your stay and that our team members were helpful!!I will be sure to share your comments with them; I hope you will return should your travels bring you back this way… Managing Director- Richard Sanchez More 

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Additional Information about BEST WESTERN Lehigh Valley Hotel & Conference Center

Address: 300 Gateway Drive, (at Routes 22 & 512), Bethlehem, PA 18017-9076
Phone Number:
Location: United States > Pennsylvania > Bethlehem
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lehigh Valley Hotel & Conference Center 3*
Number of rooms: 192
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Also Known As:
Best Western Plus Lehigh Valley Hotel Bethlehem
Best Western Plus Lehigh Valley Hotel And Conference Center
Bethlehem Best Western
Best Western Bethlehem

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