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All 14 Bethlehem hotels

BEST WESTERN Lehigh Valley Hotel & Conference Center

3.0 of 5 Hotel   |   300 Gateway Drive, (at Routes 22 & 512), Bethlehem, PA 18017-9076
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61%
Ranked #13 of 14 hotels in Bethlehem
A recent review
4 of 5 stars reviewed 2 days ago
Glenn92 Hagerstown, Maryland
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  • Reviews (338)
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338 people have reviewed this hotel

Traveler rating
    93
    104
    67
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    35
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110
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Spanish first
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English first
Hagerstown, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I am a frequent guest at this Best Western.The hotel is fine. The pool area is great for kids and the location is very safe and convinent. The excercise room has a new treadmill. But the best part is the people. Keith at the front desk does an outstanding job of welcoming, remembering my name and is very efficient. Sue,... More

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let the team members know that they contributed to your experience. We hope to see you again soon. Managing Director- Richard Sanchez More

Searsport, Maine
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 days ago NEW

This Hotel would be rated excellent if the interior rugs were steam cleaned and various worn parts of the building were updated (drain in the shower was clogged) and the sleeper couch was replaced, the mattress was so soft it couldn't be slept on comfortably. The service was excellent, staff friendly and helpful, room clean, breakfast outstanding, courtyard with the... More

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for taking the time to review. We’re very sorry you experienced an undesirable level of customer service with us; which is not the norm for our hotel. The problem you mentioned with no one at the desk has been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance... More

Philly
Top Contributor
60 reviews 60 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Recently had a business meeting at this Hotel. I was quite surprised at the lack of staff to really assist you. Several times at the front desk, no one was there to answer my question. I called down once and no one responded. There is no elevator and while the flight of stairs is not huge, nevertheless, some people will... More

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

I appreciate your review of your recent experience at our hotel. I’m very sorry that you were treated with an undesirable level of service. I have addressed the issue with our staff. The next time you are in the area we would love to have you come back and experience a better level of customer service. Thank you once again... More

Saratoga New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Make your reservations online, .. they wanted to charge me $20.00 more for checking in at the door, I made reservations in front of the front desk person and got it cheaper! This review is a pain to try to meet the 200 minimum characters!

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for choosing our hotel. We do offer discounted rates using our third party web-sites based on our level of business but I’m glad you took advantage of the promotion. I’m glad you enjoyed your stay and we look forward to seeing you again soon… Managing Director- Richard Sanchez More

Moorestown, New Jersey, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Good location for small business conference. Ground floors rooms have easy access to pool area. Lots of parking space. Good family stay. Located within miles of shopping mall, restaurants, and other conveniences.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your great review. I am glad you enjoyed the facility, amenities and surrounding areas. We look forward to seeing you gain soon… Managing Director- Richard Sanchez More

Bethlehem, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

My wife and I stop to see friends in this area and decided to stay at this Best Western because of its locations to people we were seeing. Overall hotel is dated, restaurant is very dated but clean and they do provide a free breakfast. Room was clean and bed was comfortable, bath room toilet, sink and tub were outdated... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for choosing our hotel and for taking the time to give us your feedback. We continue working hard renovating different areas of the hotel but due to high occupancy during the summer it’s talking us a little longer than anticipated; I do understand the frustration not being able to check in earlier after a long car ride but... More

Athens, Georgia
1 review
1 of 5 stars Reviewed 6 days ago NEW

There was mold all over my shower, huge dead bugs in corners. They ran out of towels (how does a hotel run out of towels???) They overbooked many of their rooms. Front desk staff was so rude not only to me but other guests. There are no elevators. Hallways and stairways are very creepy and shady..The little sign saying that... More

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your review of the opportunity with your guest room. I often times utilize guest reviews to evaluate insights within our hotel operations and I have reviewed your feedback with the hotel team and we’re now actively taking steps to freshen our guestrooms. I appreciate your time in reviewing our hotel. Managing Director- Richard Sanchez More

2 reviews
5 of 5 stars Reviewed 1 week ago

Great Family Get-Away enjoyed every minute of our stay the staff truely show that they care and made us feel welcomed our room was very clean and refreshed daily staff is very lovely and friendly. The hotel has a big outdoor pool and breakfast continues to be great, its our second stay this year and we will be visiting one... More

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thanks for taking the time for the great review. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back in the not too distant future. Managing Director- Richard Sanchez More

Keyport, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

I was there for a baseball tournament and although check in was late everyone on the staff was very accommodating, friendly and professional and treated my wife kids and I great. the plus to our stay was that they had security roaming the halls so that kept the teenagers in line that were there for the baseball tournament. I would... More

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for giving us the opportunity to host your group. I’m glad to hear we were able to accommodate your group and family and the staff took good care of you. I hope to see you in the near future. Managing Director- Richard Snachez More

1 review
3 of 5 stars Reviewed 1 week ago

We stayed because it was close to where we we going. The entrance and lobby were very nice but the rest of the hotel did not match up. It needs a reno very badly. The staff could not have been nicer or more helpful.

Was this review helpful? Yes
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your feedback. We continue working aggressively towards the renovations around the property and guest rooms. However, due to high occupancy during the summer we’re trying not to disturb our guests so it will take us a little longer than we anticipated. I hope you stop by again I the near future. Managing Director- Richard Sanchez More

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Additional Information about BEST WESTERN Lehigh Valley Hotel & Conference Center

Address: 300 Gateway Drive, (at Routes 22 & 512), Bethlehem, PA 18017-9076
Phone Number:
Location: United States > Pennsylvania > Bethlehem
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lehigh Valley Hotel & Conference Center 3*
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Also Known As:
Best Western Plus Lehigh Valley Hotel And Conference Center
Best Western Plus Lehigh Valley Hotel Bethlehem
Bethlehem Best Western
Best Western Bethlehem

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Bethlehem
Hotel Class
Official Description (provided by the hotel)
Located in historic Bethlehem, Pennsylvania, this charming full-service hotel offers modern conveniences perfect for business and leisure travelers alike. The BEST WESTERN Lehigh Valley Hotel & Conference Center is located in the heart of Pennsylvania's scenic Lehigh Valley, allowing guests easy access to popular attractions and surrounding cities, including Allentown, Easton and Philadelphia. Enjoy walking through historic Bethlehem or appreciate local art at Banana Factory®, the Allentown Art Museum or the unique SteelStacks®. There's plenty of family-friendly fun at the nearby Dorney Park and Wildwater Kingdom, the DaVinci Discovery Center and Crayola® Factory. Or, hedge your bets at Sands Casino, just five miles away. Lehigh University and several other local colleges are also only minutes away from this Bethlehem hotel.Perfect for well-executed events and stunning weddings, this property is a premier event venue in Lehigh Valley. With more than 13,000 square feet of flexible meeting space, we can accommodate events of up to 800 people. Guests traveling on business will appreciate the hotel's full business services and close proximity to corporate locations such as the Lehigh Valley Industrial Park, Lehigh Valley Hospital, Specialty Minerals, Booch Rexroth and more. For added convenience, the BEST WESTERN Lehigh Valley & Conference Center is just three miles from the Lehigh Valley International Airport. Each of the 192 spacious, well-appointed guest rooms at this pet-friendly Bethlehem hotel features a microwave, refrigerator, cable satellite television with HBO® and high-speed Internet access. Start the day off with a complimentary full breakfast and unwind in the evening with a drink at the onsite restaurant or cocktail lounge, complete with live entertainment. Other hotel amenities include the largest outdoor swimming pool in the area, an exercise facility and children's activities.Make a reservation today and save at the BEST WESTERN Lehigh Valley Hotel & Conference Center! ... more   less 
Number of rooms
192

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