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Holiday Inn Express Hotel & Suites Bethlehem

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2201 Cherry Lane, Bethlehem, PA 18015
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Bethlehem
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257 Reviews from our TripAdvisor Community

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Traveler rating
    155
    64
    19
    9
    10
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82
56
14
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (54)
  • Jun-Aug only
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    (57)
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Williamsburg, VA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice clean hotel. Food very good for breakfast. Be sure and ask for a room away from the freeway because it is noisy on that side of the hotel. Close to the freeway. The Crossroads Hotel on Main Street has a great restaurant several blocks away -- worth going to it for dinner.

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San Antonio, Texas
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's never a good sign when you approach the front desk and the clerk is clearly irritated and not happy about having to wait on yet another customer. This was our experience at this hotel during a recent one night stay. We were assigned a 2-bed suite on the first floor that was near the elevators and close to the... More 

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Midwest USA
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice, welcoming lobby. Rooms were pleasant with light colored carpet and white bed coverlets. I liked that brightness and cleanliness. Beds were comfy, pillows fluffy and we had a good nights sleep. Drapes were cut to end above the A/C unit and didn't blow around with the fan on. Smart! Breakfast was adequate. I’d recommend this hotel.

Was this review helpful? Yes 1
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa More 

pa
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and two kids stayed here after our band, Marla and the Juniper Street Band performed at Musikfest. Upon arrival we were booked in a king and the front desk woman was kind enough to let us use our points to upgrade to suite! The kids were thrilled and so were we! We used the free transportation shuttle to... More 

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melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have never had a worse experience with a hotel. We had reserved a room for two beds a while before our trip and when we got here they gave us a smaller room for the price of the two bed room this was awful. Then they begin to repeat themselves over and over again rather than trying to compromise... More 

Was this review helpful? Yes 2
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Hello, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. I would be happy to discuss... More 

Dammam, Saudi Arabia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here between 18th & 25th July 2015 on business visit. Whilst the stay was comfortable and pleasant, of particular mention is Ms.Kelly at the reception who was always helpful and quick in her actions. I would like to specifically mention the extra effort she put to find out about taxi availability and trip costs from Bethlehem to Philadelphia... More 

Was this review helpful? Yes 1
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and will thank Kelly her great customer service! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa More 

Central Pa
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here to be close to the Saucon Valley rail trail in Hellertown. The facility was very clean and our room was very spacious. The staff was extremely helpful and the complimentary breakfast was very good. I would prefer waffles to pancakes, but hey, you can't have everything. Overall this was an excellent choice for our purpose.

Was this review helpful? Yes
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa More 

Newark, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was friendly and nice. The rooms were clean, quiet and comfortable. Breakfast was very delicious. Shuttle van was the best thing ever. The van took us anywhere within a 5 mile radius anytime you request it till about 10 pm. Great for vacationers who wants to rest and relax.Shuttle drivers were patient and courteous. I would recommend this... More 

Was this review helpful? Yes
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and the shuttle was able to accommodate you! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa More 

10016
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice staff, room was odd numbered so did not face I78 exit ramp. Breakfast was very good with restaurant staff in place to help out with anything you might need or want. Parking was no problem with easy access to 78 and 22, local gas stations and restaurants.

Was this review helpful? Yes
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa More 

2 reviews
5 of 5 stars Reviewed July 13, 2015

The check-in clerk was friendly, helpful and efficient. The breakfast bar had a broad selection of items and everything was well-prepared. The hotel was quiet and provided us with a good night's sleep after a long day on the road.

Was this review helpful? Yes
melissavree, General Manager at Holiday Inn Express Hotel & Suites Bethlehem, responded to this review

Dear Kathleen M, Thank you for your recent review of your stay. I am glad to hear everything went well and you were able to enjoy our amenities. We hope to see you back again soon. With Hospitality, Melissa General Manager More 

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