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Extended Stay America - Allentown - Bethlehem

2.5 of 5
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3050 Schoenersville Road, Bethlehem, PA 18017
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Extended Stay America - Allentown - Bethlehem
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A recent review
3 of 5 stars reviewed 4 weeks ago
V J Denver, Colorado
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bethlehem, Pennsylvania
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for 30 days by my company as I was being relocated to the area. If you're looking at this place as a regular hotel with continental breakfast, housekeeping and customer service, go elsewhere. Pros - Close to 22, which goes everywhere - Close to TransBridge bus station, getting you to NYC - Close to various stores (Starbucks,... More 

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Bethlehem, Pennsylvania
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Rented 3 suites after storm damaged our home. One dang thing after another. Main entry double doors manual open only (very hard to open), not automatically. This was VERY hard on wheelchair using family member. (Hello? Ever hear of the Americans with Disabilities Act?) No ice machine anywhere in the hotel - you have to make your own with tiny... More 

Was this review helpful? Yes 1

Travelers are raving about these Bethlehem hotels

Denver, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is clean and is an extended stay, which mean it has a small stove range and a refrigerator. I got a single room with king bed which was comfortable. One thing if you come in after 9 PM...You need to RING the bell to get someone to check you in,......The BELL is outside the double doors.....Representative was courteous... More 

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Toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Their policy regarding cash deposit is ridiculous. My email confirmation indicated that a valid credit card is required otherwise a cash deposit is required. Would not take card. The suggestion was to cancel via expedia and book through priceline. When leaving IFthe front desk had the cash available they would haave given my deposit back without checking the room which... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Was a Very Nice stay Here hady parents visiting from New York and Chooses this Hotel was very Clean and Nice Staff... Mary at the front was wonderful helped out alot! Will choose extended Stay America Again for them when they return!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly staff and clean rooms. I am thrilled that you had a home away from home experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Pittsburg, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 10, 2015

Hotel was clean, staff was good but breakfast option was not so good. May be they should provide some milk and juices along with toast and jam. They don't provide a shuttle service. Every one can't have a car on vacation.

Was this review helpful? Yes 1
Allentown, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

I stayed here for 2 weeks since we had no choice the place is over priced nasty and I picked the blankets up and there was urine on the sheets and mattress. Police is there constantly there was a fight on the room next to ours. My kids were traumatized. The manager is a piece of garbage just like the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet our company’s high standards. As this hotel’s manager, I can assure you that I have shared your comments with every team member to ensure your... More 

Allentown, Pennsylvania
1 review
4 of 5 stars Reviewed June 4, 2015

The room was perfect. I really liked the full size fridge and the clean microwave. The bathroom was clean and a good size. Bed was very comfortable. Staff was pleasant. I will definitely be staying here again. Great pricing. The only reason I didn't give an excellent rating was due to the smell of smoke in the hallway due to... More 

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Wellington,NZ
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 2, 2015 via mobile

Nice , will stay again. Especially like that windows open and are big. Many more expensive places lack that feature and I will not go to a place that lacks that feature. Fresh air is important. Free parking and WiFi too.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with some of the amenities we offer, such as free Wi-Fi and free parking. I'm so pleased to hear that your stay was comfortable and that you enjoyed your room with large windows. Thank you again for sharing your comments... More 

1 review
5 of 5 stars Reviewed June 1, 2015 via mobile

My room is very clean and the layout is really nice, very roomy. And Ken at the front desk is friendly and professional, he personally delivered my kitchen packet within a half hour. I would definitely stay here again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel. I am glad to hear that we provided you with clean and comfortable accommodations as well as great customer service. I am proud of our team for providing a friendly and professional experience. Thank you again for your review.... More 

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