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Extended Stay America - Allentown - Bethlehem

2.5 of 5
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3050 Schoenersville Road, Bethlehem, PA 18017
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1 room 1 guest
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Extended Stay America - Allentown - Bethlehem
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64 Reviews from our TripAdvisor Community

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Traveler rating
    16
    13
    11
    7
    17
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14
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (13)
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Wilmington, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights after moving from low-rent Howard Johnson. Very spacious room, clean, quiet, comfortable bed, staff very accommodating. Convenient to Allentown, Bethlehem and Easton as it's right off 22. Only complaint was their WiFi doesn't work for tablets. Be warned, however, that there are smoking rooms here. So if that's an issue for you, you may... More 

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Plano, TX
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was painless and the desk woman was pleasant. Upon arriving at the third floor we were hit with a smell similar to someone cooking bacon. Thankfully our room did not smell and was nice and clean. That smell lingered for three days so whatever it was wasn't going away. The rest of the staff could be a bit... More 

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Union, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was the first time my fiancé and I ever stayed at an Extended Stay property. The place was easy enough to find at 10:30pm at night, so that was good. We thought the place looked nice enough from the outside, but as soon as we opened the door and walked through the main entrance into the lobby, OMG the... More 

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Bethlehem, Pennsylvania
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 16, 2015

I stayed here for 30 days by my company as I was being relocated to the area. If you're looking at this place as a regular hotel with continental breakfast, housekeeping and customer service, go elsewhere. Pros - Close to 22, which goes everywhere - Close to TransBridge bus station, getting you to NYC - Close to various stores (Starbucks,... More 

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Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I have discussed your experience with our entire staff to ensure we are responding to guest needs in a timely manner as well as clearly communicating our... More 

Travelers are raving about these Bethlehem hotels

Bethlehem, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 1, 2015

Rented 3 suites after storm damaged our home. One dang thing after another. Main entry double doors manual open only (very hard to open), not automatically. This was VERY hard on wheelchair using family member. (Hello? Ever hear of the Americans with Disabilities Act?) No ice machine anywhere in the hotel - you have to make your own with tiny... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize for the plumbing and service issues that occurred during your stay. To uphold our company's high standards, we will work to make sure we are responding to guest requests in a timely manner. Your feedback is very important to us, so thank you for sharing.... More 

Denver, Colorado
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 30, 2015

The hotel is clean and is an extended stay, which mean it has a small stove range and a refrigerator. I got a single room with king bed which was comfortable. One thing if you come in after 9 PM...You need to RING the bell to get someone to check you in,......The BELL is outside the double doors.....Representative was courteous... More 

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Toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 29, 2015 via mobile

Their policy regarding cash deposit is ridiculous. My email confirmation indicated that a valid credit card is required otherwise a cash deposit is required. Would not take card. The suggestion was to cancel via expedia and book through priceline. When leaving IFthe front desk had the cash available they would haave given my deposit back without checking the room which... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

I appreciate you bringing your experience to my attention. I apologize if our policy regarding cash deposits and credit card charges were not explained to you at check-in. In response to our feedback, I will be making sure we are clearly communicating our billing procedures moving forward. We continually work to improve our hotel, so I really appreciate your feedback.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015 via mobile

Was a Very Nice stay Here hady parents visiting from New York and Chooses this Hotel was very Clean and Nice Staff... Mary at the front was wonderful helped out alot! Will choose extended Stay America Again for them when they return!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly staff and clean rooms. I am thrilled that you had a home away from home experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Pittsburg, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 10, 2015

Hotel was clean, staff was good but breakfast option was not so good. May be they should provide some milk and juices along with toast and jam. They don't provide a shuttle service. Every one can't have a car on vacation.

Was this review helpful? Yes 1
Allentown, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

I stayed here for 2 weeks since we had no choice the place is over priced nasty and I picked the blankets up and there was urine on the sheets and mattress. Police is there constantly there was a fight on the room next to ours. My kids were traumatized. The manager is a piece of garbage just like the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet our company’s high standards. As this hotel’s manager, I can assure you that I have shared your comments with every team member to ensure your... More 

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