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Extended Stay America - Allentown - Bethlehem

2.5 of 5
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3050 Schoenersville Road, Bethlehem, PA 18017
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Extended Stay America - Allentown - Bethlehem
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A recent review
5 of 5 stars reviewed 1 week ago
scandrol03 Flowery Branch, Georgia
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47 reviews from our community

Traveler rating
    12
    9
    8
    4
    14
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10
5
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Flowery Branch, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent residence. 2nd time here, and all was well. Friendly staff, clean rooms, Staff works digilently to accomodate requests,and any difficulties that may arise. Kitchen was sufficient, pots and pans, plates, and a full size fridge. I have read bad reviews, but do not agree. We had our dog with us and even he was well accomodated. Stayed previously at... More 

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1 review
4 of 5 stars Reviewed January 2, 2015

I only planned to stay 1 night but stayed 2 nights since i was very comfortable. Staff was very nice, very clean room. Only drawback was the hotel did not have hairdryers in the bathroom. Only a handful to lend out to guests, so i never was able to get 1. Otherwise i would recommend hotel, plus they take pets... More 

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Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 16, 2014

This was a horrible stay. The sheets were so old and dirty that they couldn't be slept on. My shoes stuck to the floor when I walked in the room. This hotel says to have non smoking rooms, however, the stench of cigarette smoke was unbearable. Since sleeping was ruled out, I opted for a shower. The water was luke... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize for the cleanliness issues you encountered during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry to hear that our... More 

South Orange, New Jersey
Top Contributor
104 reviews 104 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 14, 2014

Nice extended stay. Pleasant staff, clean room and facilities. As expected it's low budget. Soap and shampoo in the bathroom. Iron and ironing board. No blow drier. If you want to use the kitchen area, you need to rent pots, pans, utensils, dishes, etc. Not bad for the price.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know that you were happy with your accommodations, but thought you had to rent kitchen items. We apologize for your not knowing kitchen items as well as hair dryers are delivered to your room per your request at no additional charge. We are sorry for... More 

Bethlehem, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
4 of 5 stars Reviewed December 13, 2014

I stayed for quite a few months, and need to compliment 3 people--Emily at the front desk was awesome, became a friend. The night desk person, whose name I can never remember but I believe it was Melissa, helped me when my 17 year old cat died suddenly in the middle of the night Her emotional support alone was wonderful.... More 

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Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

I appreciate you taking the time to write such a wonderful review. I truly appreciate your comments regarding the attentive guest service you received. It is so great to read that our staff was able to offer so much support during a tough time. Thank you again for posting your review. I do hope that you will return to our... More 

Somers Point, New Jersey
1 review
1 of 5 stars Reviewed October 14, 2014

I booked this hotel with 6 other families for a baseball tournament. We picked this hotel because it was close to where the tournament was being held. When I got to the hotel I was told that we were bumped because it was overbooked. I was moved to a hotel that was another 1/2 away. They said they tried to... More 

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West Nyack, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 27, 2014

I booked this hotel through Expedia three weeks before our trip. First thing I picked it for was location and proximity to Bethlahem, PA. Second reason I picked it was for the kitchenette (traveling w a 5 month old). The day of the trip--I got an email notifying me that the hotel overbooked and kicked back my reservation. Expedia helped... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that our hotel was overbooked the day of your arrival. As this hotel’s manager, I can assure you that I have looked into the overbooking situation with Expedia to ensure your experience is not repeated. Your feedback is very important to us, so thank you for... More 

Burlington, New Jersey
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 12, 2014

Arrived and was checked into a very nice room. The hotel was fairly new and close to where I needed to be. I would stay again with Extended Stay again. They were close to the airport and the down town musikfest, which was the reason for my visit.

Was this review helpful? Yes 1
Flowery Branch, Georgia
2 reviews
5 of 5 stars Reviewed September 11, 2014

My wife and I have stayed here for 2 months & 3 days during my temporary work in Allentown, PA. The stay was excellent at an excellent price! The staff was always very helpful to us and the other patrons that we met during our stay. I recommend Extended Stay America - Bethlehem, and will stay here again when needed!

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Manager_11525, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your accommodations as well as the staff. We are so pleased that you would recommend us as a great value. Thank you again for your kind words. The staff and I would love to provide you with... More 

Arlanta
2 reviews
3 of 5 stars Reviewed August 25, 2014

Overall the property appears well maintained and clean. My issue was being placed in a smoking room when I reserved a non-smoking room. I have never smoked in my life. For whatever reason they employ some sort of pre-assigned room to reservation - which furthered my dismay of this situation, Upon arrival, the front desk clerk did not advise me... More 

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