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Sands Casino Resort Bethlehem

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77 Sands Boulevard, Bethlehem, PA 18015
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Sands Casino Resort Bethlehem
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Sands Casino Resort Bethlehem
Sands Casino Resort Bethlehem
Sands Casino Resort Bethlehem
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400 reviews from our community

Traveler rating
    117
    165
    68
    26
    24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Nothing particularly wrong with this hotel, nothing particularly right either. We arrived about 2 am after a long day of driving, so the only thing on our mind was dropping our luggage and going to sleep. The bathroom door didn't open from the inside (thank goodness I was there with someone, who opened the door from the outisde for me,... More 

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Monsey, New York
Top Contributor
54 reviews 54 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

From the moment you enter the lobby which has 3 desks for check in your realize that this hotel is cold and has no charm. While the rooms themselves are adequate and clean, the goal of the hotel is to get you to part with your money in the casino without offering any reason to just enjoy the stay. Would... More 

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SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to visit Sands Bethlehem and sharing your reviews on Trip Advisor. I’m sorry to hear that the we did not exceed your expectations on your recent visit, but please be assured that I will pass your comments along to the management department for review. We value your patronage and would love for you to... More 

Pennsylvania
Top Contributor
130 reviews 130 reviews
31 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

From check in to check out we had an excellent experience at the Sands. Brittany checked us in and got us the room we wanted in a flash. A friendly smile at check in always starts your stay off well. The room was clean and well appointed. Shopping was very good for my wife but not much there for men.... More 

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SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for sharing your experience with us on TripAdvisor! We appreciate your kind words and we're happy to hear that you enjoyed your stay overall. I'm also glad to hear that you enjoyed the many amenities on property and that your wife appreciated the sales at The Outlets at Sands Bethlehem. It is my sincere hope that we will... More 

Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited the Sands Casino while visiting family. The Casino it self is a nice set up using the old steel mill is clever. I do not gamble much I am not sure if it was because the Sands was very crowded or if it is always like this but I spent a good 1.5 hours playing on different penny... More 

Was this review helpful? Yes
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to visit Sands Bethlehem and share your review on Trip Advisor. Your feedback is very much appreciated, and I'm delighted to hear that you had a great visit to Sands Bethlehem overall. Again, thank you for your review, and I would like to welcome you back to Sands Bethlehem in the near future. All... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Very Crowded...Can't find a waitress for a drink while playing machines...Lots of characters walking around..Security is at every entrance...so that tells you something right there..they still let the riff raff in..Hello???? Wakeup..Did not enjoy it AT ALL.

Was this review helpful? Yes
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to visit Sands Bethlehem and share your reviews on Trip Advisor. I’m sorry to hear that the we did not exceed your expectations. I will certainly pass your comments along to security management and inform them of your experience at Sands Bethlehem. We value your patronage and would love for you to return on... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel room was nice, but not as clean as chain brands. Keurig in the room for coffee which is a plus for me. You also get 2 bottles of water everyday which was nice. As I was there for business, the neighbors and halls can be a little too loud. The Casino was great. Lots of slots and tables, with... More 

Was this review helpful? Yes 1
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to share your review about Sands Bethlehem on Trip Advisor! I am pleased to hear that you enjoyed your hotel room, the many amenities that we offer, and that your overall impression was positive. I am also happy to hear that you were able to enjoy the casino while you were on your business... More 

Hackettstown, NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd time staying at Sands. My husband and I stayed for 1 night in the Deluxe King Room. The room was very clean and very new looking. Bed were comfortable, bathroom was beautiful and very clean. We enjoyed the amenities of the casino, bars and outlet mall. Complimentary continental breakfast in the morning was a perfect start... More 

Was this review helpful? Yes 1
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you very much for taking the time to share your positive experience with us on TripAdvisor! I am particularly pleased that you recognized the unsurpassed accommodations at the Sands Hotel. I am also happy to hear that you enjoyed dining at Emeril's Chop House and the many other amenities that Sands Bethlehem has to offer Again, thank you for... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

If you want to spend your night in a smoke and Asian filled tight casino AND waste all of your money, this is place to be! The slot machines do not pay out the legal percentage and their security guards are nasty. There are Asian "guests" sleeping on the machines and no one stops them. Some of the machines don't... More 

Was this review helpful? Yes 1
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for choosing to visit at Sands Bethlehem. I appreciate you taking the time to make me aware of your recent experience during your visit and I sincerely apologize for the less than satisfactory experience you had here. Please know that you are a valued customer, therefore I extend my apologies and invite you to get in touch with... More 

Maine
Top Contributor
57 reviews 57 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Casino as part of a trip to see a concert at the Event Center. The room was really nice. Probably recently done. There were a couple of less than perfect things (shower door does not keep water in shower and walls were very dusty above about 5 feet as apparently the housekeeper and no one else... More 

Was this review helpful? Yes 1
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to share your positive experience with us on Trip Advisor! I am humbled to have received such thoughtful comments! Your feedback is very much appreciated, and I'm delighted to hear that you had a great visit to Sands Bethlehem overall. I will be sure to pass your comments along to the staff serving continental... More 

Manorville, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed overnight for 1 night at the Sands Hotel and Casino while attending a Hall and Oates concert at the Event Center. I was pleased with the price of the room ($139 a night for a king bedroom) as some hotels tend to jack up hotel room rates when people travel to attend entertainment venues. Room... More 

Was this review helpful? Yes 1
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort Bethlehem, responded to this review

Thank you for sharing your experience with us on TripAdvisor! We appreciate your feedback, however I am disappointed to hear that your visit was not a complete success and I am sorry for the negative impact the smoke had upon your well-being, and overall experience here. I will pass your comments along to our facilities team for review. Also, please... More 

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