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Sands Casino Resort Bethlehem

Certificate of Excellence
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77 Sands Boulevard, Bethlehem, PA 18015
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Free parking
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1 room 1 adult
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Sands Casino Resort Bethlehem
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534 Reviews from our TripAdvisor Community

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Long Island, New York
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, affordable, modern rooms. The hotel definitely gives the top hotels in Atlantic City a run for the money. Rooms include a beautiful glass door enclosed shower, a safe, Wi-Fi & a flat screen TV. The beds are comfortable but the pillows are too soft. I still find that the Hampton Inn has superior pillows. In addition to the casino,... More 

Helpful?
1 Thank Randy Y
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you very much for taking the time to share your positive experience with us on TripAdvisor! I am pleased to hear that you were able to enjoy your hotel room at Sands Bethlehem and that you had a great overall visit. Again, thank you for your encouraging review on TripAdvisor and I look forward to exceeding your expectations during... More 

West Chester, PA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel room was nice, casino looks good, but staff- particularly front desk- don't seem to realize they are in the service industry. Very rude and made you feel like you were bothering them ...starting with check in. Pool is a joke. Outlets are a big disappointment. Short answer=if you are a gambler it could be fun; families don't waste your... More 

Helpful?
3 Thank TiniTiny
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for sharing your insight with us during your recent visit to Sands Bethlehem. Your feedback is very much appreciated and valuable. I am disappointed to hear that your visit was not a complete success. I would like to extend my sincerest apologies and would appreciate the opportunity to gather more details of your visit and to do what... More 

Philadelphia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I traveled there for leasure. It was a great time. The casino-games , and food was good. My only big problem is that the casino only has a very small number of wheel of fortune machines

Helpful?
Thank Regina J
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to review Sands Bethlehem on Trip Advisor! We truly appreciate that you have allowed us the opportunity to learn about your recent experience, and we're happy to hear that you enjoyed your overall stay with your husband. All of us at Sands Bethlehem look forward to your return in the near future! Kindest Regards,... More 

New York City, New York, USA
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I originally went there for a concert and was very pleased with the venue. We got there early and walked around and were impressed with the layout, the casino and the restaurants. So much so that the next time we went we stayed at the hotel. The only negative thing is that the everything is so expensive. I would prefer... More 

Helpful?
1 Thank cgnyny
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

On behalf of all of us at Sands Bethlehem, I would like to thank you for taking the time to review your recent trip to Sands Bethlehem! We appreciate your kind words and we're honored that you choose to make Sands Bethlehem your top choice when it comes to Pennsylvania casinos/resorts. We look forward to hosting you again in the... More 

Pennsylvania
Level Contributor
174 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed on a Thursday night for $149+ taxes. Check in was quick and efficient. Robin took us in the VIP line even though we were not in her line. She was very nice and made us feel welcome. The valets are always friendly and hustling. Our room was ready when we arrived and it was clean. I like the... More 

Helpful?
Thank OCC04
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for allowing Sands Bethlehem to be your host during your recent visit to the Lehigh Valley! Your feedback is very much appreciated and is very valuable to us. Please note that I have passed your comments and feedback along to the appropriate management departments for review. It is my sincere hope that we will have the privilege of... More 

Virginia
Level Contributor
240 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed January 7, 2016

We visited Bethlehem for the Christmas experience and stayed in a wonderful room at The Sands. It was spacious, clean and had all the amenities we were looking for. The free continental breakfast is adequate and there's even an outlet mall attached to the resort. Its located very near the Christkindlmarkt which was handy too. All in all it was... More 

Helpful?
Thank Beachplum3
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for recently visiting Sands Casino Resort Bethlehem! We appreciate you taking the time to post your kind reviews for your fellow travelers to see. We are always working to make sure our customers have the best experience possible so it is great to hear that you enjoyed yourself at our resort and at Christkindlmarkt. Again, thanks for visiting... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 5, 2016

Checking into the hotel and being disappointed was just a precursor to the insult and injury that would follow. I booked a KING SIZE SMOKING Permitted room in advance, upon arrival I was told that I could NOT have my room and instead was given a NON SMOKING ROOM!!!!! HUGE DISAPOINTMENT. Once I was inside of my room I noticed... More 

Helpful?
3 Thank Diamond Leona M
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for sharing your insight with us during your recent visit. Your feedback is very much appreciated and is very valuable to us. I am very disappointed to hear that your visit was not a complete success. I would like to extend my sincerest apologies and I invite you to get in touch with our guest relations department as... More 

Hainesport, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 4, 2016

The hotel and casino are clean and beautiful. However, I'd say that the outside needs more security. There are some really dark and hidden areas outside and it can be a little scary walking in the shadows at night. More lighting and security would be a nice addition.

Helpful?
1 Thank CampfireMama
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for taking the time to share your experience at Sands Bethlehem on Trip Advisor! Your feedback is very much appreciated and I'm delighted to hear that you had a good overall visit to Sands Bethlehem. Also, please note that I have passed your comments about the lack of security and lighting along to the management team so they... More 

Manalapan, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 4, 2016

I love coming to the Sands! We come a few times a year and generally stay overnight in an executive suite. They are huge, and lovely. We decided for this time to get a regular room and it was a big mistake. The walls are very thin--the people in the room next to ours had their t.v. on blasting loud... More 

Helpful?
Thank batgirlnj
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

We appreciate you providing valuable feedback on your visit to Sands Casino Resort Bethlehem. On behalf of Sands Bethlehem, I am very sorry to hear about your experience during your recent trip. Since we are always working to improve, we appreciate your comments and suggestions for improvement. We will forward your comments to the appropriate departments for review so they... More 

West Islip
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016

My wife, doll that she is, surprised me with a birthday gift of a stay at the Sands in Bethlehem PA. We have talked about going to some different casinos for a change of pace from Atlantic City. I think that I could drive to AC blindfolded we have been there so many times- therefore, this trip was a quite... More 

Helpful?
Thank RHHalford
SandsGuestServicesPA, Director of Sales at Sands Casino Resort Bethlehem, responded to this review

Thank you for choosing to visit us here at Sands Bethlehem! I appreciate you taking the time to write a review for your fellow travelers on Trip Advisor. I am so glad that you had a great time and were able to enjoy all of the amenities that Sands Bethlehem has to offer. Again, thank you for choosing Sands Bethlehem... More 

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