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All 14 Bethlehem hotels

Comfort Suites University

2.5 of 5 Hotel   |   120 W. Third St., Bethlehem, PA 18015
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Ranked #11 of 14 hotels in Bethlehem
A recent review
3 of 5 stars reviewed 4 days ago
S1772 Washington DC, District of Columbia
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119 people have reviewed this hotel

Traveler rating
    48
    41
    19
    6
    5
See reviews for
30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good location for visiting Lehigh University. This is a basic hotel. It seemed clean, but could use some updating. The sheets were wrinkled and the furnishings a bit outdated. We were expecting basic and that's what it is, which was fine for a one night stay. The breakfast was pretty minimal and basic too.

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for choosing to stay here while visiting Lehigh University. We are going through a major renovation and expect that some of the shortcomings you pointed out will be addressed. We do hope you will consider staying with us again the next time you are in the Bethlehem area. Thank you, David Urban General Manager 610-882-9700 More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 10, 2014

Stayed for 1 night since we were celebrating a friends birthday at Sands Casino. Its a quick ride down the block from the casino and they have shuttle vans if you need them. The hotel was clean and the staff friendly. Nothing special. They are doing renovations so the lobby was 'under construction', looks like it will be nice when... More

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking time to write this review. We are currently updating not only the lobby but all rooms including the curtains. Furniture and lighting will aslo be replaced as well. We look forward to the next time you come to the Bethlehem area. Thank you, David Urban General Manager 610-882-9700 More

Boston, Massachusetts, United States
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 26, 2014

This Comfort Inn (Suites) was ok, nothing special to write home about. The usual treats, nice lobby, friendly staff, clean room with the usual amenities. I did rest very comfortable while there. There's a bar located on the property, and the breakfast was alright, there was plenty of breakfast items to choose from. Situated close enough to walk just about... More

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for writing this review. We are glad your stay was comfortable and positive. We look forward to your return. Thank you, David Urban General Manager More

Seattle, Washington
Contributor
13 reviews 13 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

We stayed for a night. Didn't try the breakfast , but another person in our party said it wasn't that great. I had a heater issue with the room and called the front desk. They never came around to fix it. The beds and bathrooms were clean and the personnel was nice though.

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for writing this review. I'm happy that your stay was good. I am concerned that no one came to fix your heater though. Please contact me directly if you would like to discuss further. We look forward to seeing you the next time you are in the area. Sincerely, David Urban General Manager 610-882-9700 More

Shohola, Pennsylvania
1 review
5 of 5 stars Reviewed February 6, 2014

I just wanted to thank the staff of this Hotel for going above and beyond with regard to customer service. My "visit" was on Feb 5th 2014, and the first interaction I had with the night clerk I did not get his name but lets just say it could have went either way, as I presented him with some unique... More

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pa209, General Manager at Comfort Suites University, responded to this review

Dear Mike, Thank you for taking the time to write this review. Our staff is always willing to help when they can. I will share these comments with my staff. We do hope to see you again in the near future. Thank you, David Urban General Manager 610-882-9700 More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed January 17, 2014

We were late for the scheduled van to the airport. Jack, the van driver was extremely helpful. He volunteered to make an additional run to the airport to accommodate us and got us there for an on time departure. He turned a potentially bad situation into a pleasant experience. Thanks.

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pa209, General Manager at Comfort Suites University, responded to this review

Dear Timothy, Thank you for taking the time to write this review. I'm glad we were able to assist you in you time of need. Jack along with the rest of the staff are always willing to go the extra mile for our guests. We do hope to see you again the next time you are in the area. The... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2013

Augustine the General Manager is extremely nice and helpful, making the experience that much better. He was quick to solve problems and had a smile on his face through the process. Good place to stay if visiting Lehigh - walking distance from all activities.

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for your positive comments about the hotel and location. I will share this with Augustine and the rest of the staff. We appreciate your business and hope to see you again soon. Sincerely, David Urban General Manager More

San Diego, CA
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 17, 2013

We stayed here for the Runners World Festival - Perfect location 1 mile from the start/finish area. Free parking, super friendly staff. They set up the breakfast early for the runners & had no problem at all giving us a little bit late checkout so we could shower before driving back to NY. Room was clean and everything worked perfectly.... More

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for writing such a positive review of your stay during an extremely busy weekend. We have a great staff and are working to improve our facility to match their level of service. We do hope to see you again soon or at least next year for the Runners World event. Thank you, David Urban General Manager More

Wilkes Barre, PA
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 17, 2013

This is a relatively clean hotel, in line with other comfort suites. The location is good if you are going to the Sands Casino in Bethlehem, probably about a mile away. The beds are just ok, many other hotels with more comfortable beds. The breakfast is also on par with other Comfort Suites.

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to write this review of our hotel. We are glad our hotel lived up to your expectations. We are striving to improve our facility and hope to see you again in the near future. Thank you, David Urban General Manager More

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 8, 2013 via mobile

Clean hotel with easy access to Lehigh's campus make this an economical choice for a weekend. I've been staying here for several years and the price is right. There are nicer, upscale choices in Bethlehem, but this hotel is fine for a quick visit to Lehigh.

Was this review helpful? Yes
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for continuing to stay with us and writing this review. We are very convenient to Lehigh University and appreciate you pointing this out. We look forward to the next time you visit. Sincerely, David M. Urban General Manager More

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Additional Information about Comfort Suites University

Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites University Hotel
Comfort Suites Bethlehem
Bethlehem Comfort Suites
Address: 120 W. Third St., Bethlehem, PA 18015
Phone Number:
Location: United States > Pennsylvania > Bethlehem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #11 of 14 hotels in Bethlehem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
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