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Courtyard by Marriott Allentown Bethlehem

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2160 Motel Drive, Bethlehem, PA 18018
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Courtyard by Marriott Allentown Bethlehem
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112 Reviews from our TripAdvisor Community

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Traveler rating
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    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Blacksburg, Virginia
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I do not ever write a bad review but when you bare the name of Marriott their is a expectation that come with this Hotel Brand. Upon arrival, the front desk young girl could not find my reservation, she told me to check next door. I knew this was the correct place so I showed her my reservation she then... More 

Was this review helpful? Yes
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

I truly appreciate you taking the time to post feedback on TripAdvisor. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the service issues you experienced. As a... More 

colorado
Top Contributor
157 reviews 157 reviews
53 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Marriott has very clean rooms that are newer and well appointed, parking is excellent, staff is friendly and attentive, just nothing to point out that is negative except like too many Courtyards the doors slam hard and that is not good when trying to sleep. Like this place and would stay again.

Was this review helpful? Yes
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for taking the time and sharing feedback with other travelers. We are happy you enjoyed your stay and our hotel and hope to see you again when your travel brings you back to the Lehigh Valley! Sincerely, David Greco General Managaer More 

South Yarmouth, Massachusetts
Top Contributor
93 reviews 93 reviews
6 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed April 16, 2015

Convenient to the airport and right off the highway if you are driving. Close to the hotel are some restaurants for breakfast lunch or dinner. i.e. Applebee's and Red Robin, also a nice diner for breakfast. There is an open air shopping mall with several national stores and some more restaurants. I prefer the Five Guys. The hotel is nice... More 

Was this review helpful? Yes 1
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for taking the time to write a review. We greatly appreciate your kind comments about our hotel and staff. It encourages everyone on our staff to go above and beyond when they receive this kind of encouragement. We hope to see you again when your travels bring you back to this area. More 

Carlisle, Pennsylvania
Top Contributor
57 reviews 57 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 6, 2015

Spent a night here with the whole family while in town visiting relatives. The room was clean and we had a comfortable night's sleep. The kids enjoyed swimming in the pool. We did not purchase anything for breakfast from the cafe in the lobby - prices were a bit steep.

Was this review helpful? Yes
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you not only for your kind comments about our hotel, but for taking the time to write them. We hope the next time your travels bring you to this area you will choose us again. More 

Marblehead, Massachusetts
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

I booked two rooms at this property for myself and my copilot. It is close to the airport and the Bethlehem Diner. Front desk reception made us feel like valued customers. Rooms were clean and fairly quiet for being close to a major highway. An adequate gym and pool were kept cllean and water temp was warm. Bed was comfortable.... More 

Was this review helpful? Yes
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for taking the time to post comments about your stay. We are very fortunate to have so many great reviews like yours on TripAdvisor. I'm so glad to hear that you received excellent service during your stay. I'll be sure to share your comments with our entire team. Everything we do is aimed at providing you with an... More 

Haddonfield, New Jersey
Top Contributor
85 reviews 85 reviews
10 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 2, 2015

I'll start with the bed, LOVED the comfort of the bed! The room was clean, it took us a few minutes to understand that the thermostat was on the wall, we kept trying to turn it on using the unit in the wall. Once we figured it out we were good. The room was clean. The people at the desk... More 

Was this review helpful? Yes
ABECYGeneralManager, Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for taking the time to post a comment on TripAdvisor sharing your experience with other travelers. We are glad you enjoyed our hotel, staff and amenities during your stay. Look forward to seeing you again when you return to the Lehigh Valley to visit Martin Guitar! Bekky Cesanek Operations Manager More 

Jersey Shore
Top Contributor
158 reviews 158 reviews
36 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 20, 2015

This was your typical Courtyard. Every thing was as you would expect it to be. Just three issues. I am a rewards member and in my standard reservations request I ask for a high floor. I was given a room on the firs floor just off the lobby area nest to the coin op laundry. Fortunately, nobody washed their cloths... More 

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ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

I want to thank you for taking the time to give us feedback. I regret that we were not able to honor your request for room location. I am also looking into our internet speeds to ensure they are up to standards in all areas of the hotel. I apprciate your bringing this to our attention and hope that you... More 

New Haven, Connecticut
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 18, 2015

Stayed in the Courtyard one night. It is located close to the road and has easy access to the airport. The bed was comfortable but it was too dry and warm in the room. The room was pretty clean, except for the carpet. They had good breakfast in the morning and very friendly staff.

Was this review helpful? Yes
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your kind comments about our staff and hotel. It encourages everyone on our staff to go above and beyond when they receive such great feedback. I'm very sorry about the issues you experienced with temperature controls in the room and carpet. We hope to see... More 

Springfield, Missouri
1 review
2 of 5 stars Reviewed February 7, 2015 via mobile

I tried the free WiFi, it speed tested at .7 Mbps! I could not even Skype with that, so I bought the 'Business' speed WiFi for $4.95 per night, and it was better. If 3.3 Mbps is better! Come on Marriott, McDonald's free WiFi is 15 Mbps.

Was this review helpful? Yes
ABECYGeneralManager, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for your feedback about your recent stay. I'm very sorry that you experienced slow internet speeds. We have recently upgraded our bandwidth and we regularly test the signal using speed test apps. I hope that you will give us another opportunity next time you are in the area. Thank you again! More 

Tamaqua, Pennsylvania
Top Contributor
69 reviews 69 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 1, 2015

Was leaving in the early morning to fly South so we thought it was better to check into a hotel due to heavy snowstorm during the night. This hotel is nice, very friendly staff. Only thing that bothered me was the mattress and very small pillows. Mattress was somewhat lumpy and the pillows were uncomfortable. Overall, I would stay there... More 

Was this review helpful? Yes
ABECYGeneralManager, Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We’re sorry to hear that you did not find the beds as comfortable as you had hoped. We hope to see you again when your travels bring you back to the Lehigh Valley. More 

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