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Residence Inn Allentown Bethlehem

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2180 Motel Drive, Bethlehem, PA 18018
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Residence Inn Allentown Bethlehem
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Residence Inn Allentown Bethlehem
Residence Inn Allentown Bethlehem
Residence Inn Allentown Bethlehem
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151 reviews from our community

Traveler rating
    61
    48
    24
    9
    9
See reviews for
50
17
11
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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    (151)
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    (21)
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

I travel to Allentown weekly for work. The hotel I usually stay at (Renaissance, which I would highly recommend) was sold out. So I booked at the Residence. Upon checking into my room I discovered that the cable was out. If you haven't visited Allentown in March, there is not much to do to keep yourself entertained. So sitting in... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I am here due to a house fire and let me just start by saying I was/am very comfortable! My family and I were welcomed with open arms here. We get treated very good and everyone is so friendly. I would definitely recommend this hotel!!

Was this review helpful? Yes
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Tammy2987 Thank you for your review! We are delighted to hear that we have met and continue to meet all your expectations right from the start! Often times we have guests that just become part of the Residence Inn family! I know that it has been a difficult time for you and your family during this transition from your home,... More 

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly and courteous service and I would strongly recommend this hotel to family and friends vacationing or just visiting Allentown,Bethlehem, Easton: The service is the best with management and staff trying to meet all your needs.

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Isaac J, Thank you for your review! I am very happy to hear that you are enjoying your time here with us. I appreciate the kind words regarding our team, as they have a passion to provide unparalleled service daily to our guests. With the spring approaching you will be excited to see all the new elevations we are making... More 

Hanover, Pennsylvania
Senior Contributor
22 reviews 22 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 12, 2015

I travel fairly extensively and, as a Marriott Platinum rewards member I am very familar with their properties and service at every level. I also attend and conduct many meetings and events as a revional Vice President of a major insurance company. The reason I choose to do this review was that I recently conducted a two day meeting at... More 

Was this review helpful? Yes 1
Residence Inn B, Manager at Residence Inn Allentown Bethlehem, responded to this review

Earl, Thank you so much for this feedback, we are happy and proud to hear that your experience went so well. Residence Inn strives to provide the best service possible to make a stay or meeting run smoothly and it seems we succeeded with your group. It is wonderful to hear that you enjoyed the breakfast and the Bistro lunch.... More 

Villanova, Pennsylvania, United States
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 20, 2015

We always stay at Residence Inn. This one is very average. Rooms are OK, not nice. Lobby nice, OK. Staff were OK. Seems driven by long stay customers. Location was close to airport. About 15 minute drive to casino. Hotel does NOT offer shuttle to casino. It is 7.4 miles away. Their shuttle only runs 5 miles to airport.

Was this review helpful? Yes 1
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

John P, Thank you for sharing your experience. I apologize that the stay did not meet your expectations. We pride ourselves on offering unparalleled service to all of our guests. Residence Inn is a long term stay location under the Marriott umbrella. If there is anything that sets my team a part from others is the service provided therefore being... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 19, 2015

The service at this hotel is terrible, very unfriendly! We had two bedroom suite and one of the bathroom toilet drained very slowly. So we called the front desk and when we told her the problem. She said what do you need. We were like what do you mean. Then she said you need a plunger? We were like we... More 

Was this review helpful? Yes 4
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

I am so sorry to hear your about your issues and I would love to discuss this further. I understand your frustration and would be alarmed in such events. I can be reached at the hotel 610-317-2662 ext. 600 or ri.aberi.gm@marriott.com. Sincerely, Tyran Woolridge General Manager More 

Pennsylvania
Top Contributor
76 reviews 76 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 18, 2015

Marriott has a history of excellence at ever level of property. This is no exception. The lobby is inviting and I had a meeting in the breakfast area which was very nicely laid out. The staff is friendly and efficient and even the shuttle driver was on a cold January morning at 5 a.m.!

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

smalltowntravelerpa, Thank you so much for your kind comments about our hotel and associates! We hope you are doing well and look forward to being on your small town list of locations in the future. Take Care! Sincerely, Tyran Woolridge and the Residence Inn Allentown Bethlehem/Lehigh Valley Airport team More 

Top Contributor
101 reviews 101 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 16, 2015

The hotel lobby was welcoming and cozy. The room we had was large, clean and nice. There were two tvs, a dishwasher, kitchen, fridge, and microwave. There was an electric stovetop that allowed for cooking in the room.

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Dear Lance J, Thank you so much for your kind review of our hotel! I am so glad that you enjoyed your stay and I appreicate you taking the time to share your positive feedback. Thank you for being a loyal Marriott customer and we look forward to seeing you again on your next trip to the Allentown/Bethlehem area! Tyran... More 

Europe
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

Arriving very late after a long, long journey from Spain, it was great to be welcomed by the friendly lady at Reception. We were even more pleased when we got to our room to discover that our studio booking had been wordlessly upgraded to a beautiful, modern two-bedroom apartment with separate lounge, full kitchen/dining area and a wonderfully cosy gas... More 

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

LePhews, Thank you so much for taking the time to review our hotel. We appreciate your kind comments about our hotel and team. I apologize for the error upon your return and I am glad that we were able to resolve it to your satisfaction. We look forward to seeing you again on your next trip back to the Lehigh... More 

Huntington Station, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

This hotel is our hotel of choice whenever we visit the Leigh Valley area of PA. The staff are fantastic. Our daughter went to college in the area and played softball. Her team won its conference championship in her senior year. The staff saw an article that was written about the team in the sports section of the local newspaper... More 

Was this review helpful? Yes 1
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Andre P, Looks like we hit a HOME RUN with this one! Thank you for sharing your experience. We appreciate your loyalty to our hotel and the Marriott brand. We hope to see you again soon! Regards, Tyran Woolridge General Manager More 

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