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Residence Inn Allentown Bethlehem

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2180 Motel Drive, Bethlehem, PA 18018
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Residence Inn Allentown Bethlehem
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Residence Inn Allentown Bethlehem
Residence Inn Allentown Bethlehem
Residence Inn Allentown Bethlehem
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155 reviews from our community

Traveler rating
    65
    48
    25
    8
    9
See reviews for
52
17
12
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here few times and always experienced smiling faces and good stay. Clean rooms, decent breakfast, convenient location with quick access to the highways,stores and restaurants. Plenty of parking.

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los angeles
Top Contributor
51 reviews 51 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I will be upfront - I never like the Residence Inn. It is not my type of hotel. This one had lumpy fiberfill pillows and coffee / end tables that looked like they'd been dragged around and beat up. Who wants to stay ANYWHERE that the address is on Motel Rd. ? That can't be good. The heat didn't work... More 

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Residence Inn B, Manager at Residence Inn Allentown Bethlehem, responded to this review

Dear Roadwarriorla, Thank you for sharing your experience. Residence Inn is a long term stay hotel designed by Marriott for business travellers such as yourself and families alike looking for their "home away from home". I apologize you weren't completely satisfied with your stay. I have passed your concerns onto my team as a training opportunity so we can continue... More 

Florida, USA
Top Contributor
88 reviews 88 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

With so many motels to choose from,we are glad that we stayed here. Our original reservation was with a Courtyard Hotel but when we saw this hotel ( we prefer Residence Inns) we went inside and the front desk staff was good enough to call the Couryrd and switch our reservation to their motel without any penalty. The front desk... More 

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Wadsworth, Ohio
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had two rooms at this hotel recently; a one bedroom and a suite room. Both rooms were nicely laid out with plenty of space. The kitchen area helped make our stay very convenient. We have stayed at several Residence Inn's and this one was the nicest.

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Rita_Ohio, Glad to hear that you found the Residence Inn Allentown Bethlehem/Lehigh Valley Airport Hotel to be perfect for your stay! Residence Inn works by combining the comforts of home with a passion for service that makes every guest feel welcome. Our team works extremely hard here to give our guests a lasting experience that they tell stories about it.... More 

The Villages, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely helpful staff, allowed early check in, gave good information/recommendation regarding meals, attractions, etc. Shared tips and tricks for driving and how to access the facilities, even introduced me to another guest there for similar reasons I was there. Very helpful with future reservations/concerns as well. Thank you!

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Kris C, KNOWLEDGE IS POWER! I am happy to hear that you enjoyed your stay here with us. We look forward to welcoming you back again soon! Stop by and introduce yourself, I would love to meet you upon your next trip to the Lehigh Valley! Tyran Woolridge General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I am here due to a house fire and let me just start by saying I was/am very comfortable! My family and I were welcomed with open arms here. We get treated very good and everyone is so friendly. I would definitely recommend this hotel!!

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Tammy2987 Thank you for your review! We are delighted to hear that we have met and continue to meet all your expectations right from the start! Often times we have guests that just become part of the Residence Inn family! I know that it has been a difficult time for you and your family during this transition from your home,... More 

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed March 4, 2015

Very friendly and courteous service and I would strongly recommend this hotel to family and friends vacationing or just visiting Allentown,Bethlehem, Easton: The service is the best with management and staff trying to meet all your needs.

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Isaac J, Thank you for your review! I am very happy to hear that you are enjoying your time here with us. I appreciate the kind words regarding our team, as they have a passion to provide unparalleled service daily to our guests. With the spring approaching you will be excited to see all the new elevations we are making... More 

Hanover, Pennsylvania
Senior Contributor
22 reviews 22 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 12, 2015

I travel fairly extensively and, as a Marriott Platinum rewards member I am very familar with their properties and service at every level. I also attend and conduct many meetings and events as a revional Vice President of a major insurance company. The reason I choose to do this review was that I recently conducted a two day meeting at... More 

Was this review helpful? Yes 1
Residence Inn B, Manager at Residence Inn Allentown Bethlehem, responded to this review

Earl, Thank you so much for this feedback, we are happy and proud to hear that your experience went so well. Residence Inn strives to provide the best service possible to make a stay or meeting run smoothly and it seems we succeeded with your group. It is wonderful to hear that you enjoyed the breakfast and the Bistro lunch.... More 

Villanova, Pennsylvania, United States
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 20, 2015

We always stay at Residence Inn. This one is very average. Rooms are OK, not nice. Lobby nice, OK. Staff were OK. Seems driven by long stay customers. Location was close to airport. About 15 minute drive to casino. Hotel does NOT offer shuttle to casino. It is 7.4 miles away. Their shuttle only runs 5 miles to airport.

Was this review helpful? Yes 1
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

John P, Thank you for sharing your experience. I apologize that the stay did not meet your expectations. We pride ourselves on offering unparalleled service to all of our guests. Residence Inn is a long term stay location under the Marriott umbrella. If there is anything that sets my team a part from others is the service provided therefore being... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 19, 2015

The service at this hotel is terrible, very unfriendly! We had two bedroom suite and one of the bathroom toilet drained very slowly. So we called the front desk and when we told her the problem. She said what do you need. We were like what do you mean. Then she said you need a plunger? We were like we... More 

Was this review helpful? Yes 5
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

I am so sorry to hear your about your issues and I would love to discuss this further. I understand your frustration and would be alarmed in such events. I can be reached at the hotel 610-317-2662 ext. 600 or ri.aberi.gm@marriott.com. Sincerely, Tyran Woolridge General Manager More 

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