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Residence Inn Allentown Bethlehem

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2180 Motel Drive, Bethlehem, PA 18018
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Residence Inn Allentown Bethlehem
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Residence Inn Allentown Bethlehem
Residence Inn Allentown Bethlehem
Residence Inn Allentown Bethlehem
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159 reviews from our community

Traveler rating
    67
    49
    25
    9
    9
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52
17
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rouen, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay in this residence during 7 weeks and it was very pleasant. The suite are well equiped, the pool and the spa are clean. A bbq is avalaible on demand. The breakfast is good, the meal are homemade. Everything is done to feel good in this quiet place.

Was this review helpful? Yes 1
Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Greg_76360 Extended Stay is our specialty! Thank you for choosing us to be your home away from home. We are happy to hear that you enjoyed all that Residence Inn by Marriott has to offer! We look forward to welcoming you whenever you come back to the area. Tyran Woolridge General Manager More 

Absecon, New Jersey
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, large rooms with TVs. Full kitchens make longer stays more comfortable. The pool is outdoors but you can use the indoor pool next door. A big breakfast is included. There are multiple restaurants and stores close by. I would stay here again.

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Steve S, Thank you for choosing us! I can see that you are well traveled and it means a lot to my team and I. We are honored that you allowed us to be a part of your Ski trip! I am also happy to hear that you were able to enjoy the indoor pool over at the Couryard! This... More 

Nazareth, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

the hotel itself is nice but a woman by the name of Gail was very rude to me quite a few times during my stay. I had called down to the front desk asking a question regarding the tv and she got very rude with me. Then also on another occasion I went to the front desk to ask about... More 

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

George O, Thank you for sharing your experience. I would have to admit that I am alarmingly surprised by the comments regarding a team member. On the bahalf of my entire team, I apologize that you had a bad experience and I can assure you that this is not the kind of impression we want to leave on our guests.... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I frequent the area often for work and was blown away upon my second visit. After a rocky first visit (that the manager personally reached out to fix at that time), I was very pleasantly surprised that during my second visit I received a very nice gift from the manager for my return back. I truly appreciated the sentiment and... More 

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Valerie D, Thank you for giving us a second try! It's also nice to hear the you enjoyed the plesant surprise! Acknowledging that no matter how hard we try, it is more attainable and realistic to strive for continuous improvement, instead of perfection. I am happy that I was able to resolve the previous challenges to your satisfaction. In Mr.... More 

NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here few times and always experienced smiling faces and good stay. Clean rooms, decent breakfast, convenient location with quick access to the highways,stores and restaurants. Plenty of parking.

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Residence Inn B, Manager at Residence Inn Allentown Bethlehem, responded to this review

NjSKI, My name is Caitlin, Operations Manager for the Allentown/Bethlehem Residence Inn. I would like to thank you for taking the time to provide us with feedback. I am very happy to hear you enjoy our hotel and that you experience our pleasure in hosting you and all our guests. Our Residence Inn is very convenient to a number of... More 

New Jersey
Top Contributor
59 reviews 59 reviews
38 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I will be upfront - I never like the Residence Inn. It is not my type of hotel. This one had lumpy fiberfill pillows and coffee / end tables that looked like they'd been dragged around and beat up. Who wants to stay ANYWHERE that the address is on Motel Rd. ? That can't be good. The heat didn't work... More 

Was this review helpful? Yes 1
Residence Inn B, Manager at Residence Inn Allentown Bethlehem, responded to this review

Dear Roadwarriorla, Thank you for sharing your experience. Residence Inn is a long term stay hotel designed by Marriott for business travellers such as yourself and families alike looking for their "home away from home". I apologize you weren't completely satisfied with your stay. I have passed your concerns onto my team as a training opportunity so we can continue... More 

Florida, USA
Top Contributor
88 reviews 88 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 23, 2015

With so many motels to choose from,we are glad that we stayed here. Our original reservation was with a Courtyard Hotel but when we saw this hotel ( we prefer Residence Inns) we went inside and the front desk staff was good enough to call the Couryrd and switch our reservation to their motel without any penalty. The front desk... More 

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Residence Inn B, Manager at Residence Inn Allentown Bethlehem, responded to this review

CBYankee, Good Morning! My name is Caitlin, Operations Manager for the Residence Inn Allentown/Bethlehem/ Lehigh Valley Airport. I want to thank you for taking the time to provide us with feedback regarding your stay. At the Residence Inn, it is our goal to provide you with the best service possible to help create a memorable stay. It seems we've exceeded... More 

Wadsworth, Ohio
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 10, 2015

We had two rooms at this hotel recently; a one bedroom and a suite room. Both rooms were nicely laid out with plenty of space. The kitchen area helped make our stay very convenient. We have stayed at several Residence Inn's and this one was the nicest.

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Rita_Ohio, Glad to hear that you found the Residence Inn Allentown Bethlehem/Lehigh Valley Airport Hotel to be perfect for your stay! Residence Inn works by combining the comforts of home with a passion for service that makes every guest feel welcome. Our team works extremely hard here to give our guests a lasting experience that they tell stories about it.... More 

The Villages, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

Extremely helpful staff, allowed early check in, gave good information/recommendation regarding meals, attractions, etc. Shared tips and tricks for driving and how to access the facilities, even introduced me to another guest there for similar reasons I was there. Very helpful with future reservations/concerns as well. Thank you!

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Kris C, KNOWLEDGE IS POWER! I am happy to hear that you enjoyed your stay here with us. We look forward to welcoming you back again soon! Stop by and introduce yourself, I would love to meet you upon your next trip to the Lehigh Valley! Tyran Woolridge General Manager More 

1 review
5 of 5 stars Reviewed March 25, 2015

I am here due to a house fire and let me just start by saying I was/am very comfortable! My family and I were welcomed with open arms here. We get treated very good and everyone is so friendly. I would definitely recommend this hotel!!

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Residence Inn B, General Manager at Residence Inn Allentown Bethlehem, responded to this review

Tammy2987 Thank you for your review! We are delighted to hear that we have met and continue to meet all your expectations right from the start! Often times we have guests that just become part of the Residence Inn family! I know that it has been a difficult time for you and your family during this transition from your home,... More 

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