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Villas at Tree Tops and Fairway

Route 209, PO Box 163, Bushkill, PA 18324
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1 room 1 guest
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Villas at Tree Tops and Fairway
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363 Reviews from our TripAdvisor Community

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Traveler rating
    34
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Edison, New Jersey
1 review
1 of 5 stars Reviewed 4 days ago NEW

Old tired and dated rooms and decor. You will depresses. 24 inch non HDTV and musty rooms. What a joke. Came here via Wyndham/RCI. Never again. Very disappointing. Basically a hell hole that I may leave early.

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1 review
1 of 5 stars Reviewed 1 week ago NEW

Place was a disaster. Mold in bathroom, standing water in tub, tiles falling off of tub. stains on carpeting, shampooing will not help. Wouldn't even walk on it barefoot. . Piss stays on mattress cover, blood stays on bed spread. light bulbs out.slept there one night woke up with a severe sore throat, very congested. Checked in on Sunday,, checked... More 

Was this review helpful? Yes
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

We thank you for your feedback and apologize for your displeasure with your accommodations. I have shared you review with the Housekeeping Department as well as the Maintenance Department to try and determine the villa in which you stayed so that an inspection can be done with regards to the items that you listed. I only wish you had reached... More 

Travelers are raving about these Bushkill hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We got to the unit and the floor was all filthy, clearly was not vacuumed. Next the dishwasher was full of dirty water, it needed two cycles to get it clean, third surprise the AC was not working properly, granted maintenance responded fast, the maintenance guy said that housekeeping is supposed to adjust the AC temperature to prevent it from... More 

Was this review helpful? Yes
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

First and foremost I would like to apologize for all of your disappointments. I can assure you this is not our normal standard. I have forwarded your concerns to the Housekeeping Company that services our Resort to try and determine the villas in which you checked in to and to investigate why these items were not taken care of prior... More 

Ridgefield Park, New Jersey
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property looks exactly as on the pictures - old, not renovated since last century. Playground is a joke. Almost no activities. Nothing for kids to do, except for the pools. Indoor pools are very small and crowded. There are groups of 20+ inconsiderate people from New York City renting 2-bd townhomes and then having wild parties half of the... More 

Was this review helpful? Yes 2
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Please accept my apologies for your dissatisfaction while visiting with us. I can understand your disappointment in not getting the vacation you had hoped for. We appreciate all of our guest’s input regarding the property whether positive or negative. I was truly sorry to read that we fell short of your exceptions. At the Resort we have many different planned... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My family and I were greatly disappointed with our stay at Villas at the Tree Top. The amenities were outdated, maintenance of the property was poorly kept, and the unit was dirty. We asked to move several times, however we were told no other units were available. We were also told the units were standard, to explain why they looked... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

DO NOT STAY AT THIS RESORT! TWO TERRIBLE EXPERIENCES: 1) First experience: Arrived on a Friday evening last summer to a villa that had dead bugs all over the floor. Called the front desk who alerted housekeeping and told me that they would be on their way. My family and I waited (suitcases still packed and couldn't go out for... More 

Was this review helpful? Yes 3
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

I sincerely apologize that you had a less than desirable stay at our resort. I have sent an email to the Housekeeping Company that services our Resort asking them to call you regarding the items that you left at the Resort. I have also shared your review with our General Manager, so that he may discuss the level of Customer... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was always told that I had to go to the Poconos during the winter for snowboarding, skating, etc. But a friend invited me to go a few weeks ago and I really enjoyed myself. The villa was very clean as well as the area we stayed in. The pools were pretty good. And so was the picnic area. Just... More 

Was this review helpful? Yes 2
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. It is always our pleasure to serve our guests by welcoming them into a friendly, relaxing atmosphere. We pride ourselves in offering the ultimate vacation experience, and look forward to welcoming you soon. More 

East Orange
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Treetop Villas is a HORRIBLE place! When my husband and I arrived there were dirty linens on the front porch, a dirty towel left in the bathroom from a previous guest, a cloud of dirt in the jacuzzi AFTER I cleaned and bleached it myself and a wad of hair my husband found in the shower that was NOT MINE!... More 

Was this review helpful? Yes 9
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction. I have contacted the Housekeeping Company that services our Resort so that a thorough inspection... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our first visit to the Poconos.when we arrived check in was good,staff was friendly.when we entered our condo we were very disappointed,carpet was dirty,trash next to tv in bedroom.no decor like in other resorts and in pics, cleaning girl was still in there when we walked in.she informed us she needed to call for more glasses and for... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not clean at all!!!!!!!! Clothes left in washer, dirty soap in shower, stains everywhere. Staff was rude and unhelpful. Calls pestering us came at all hours of the day. Wallpaper peeling off. Dishes were dirty when we got there

Was this review helpful? Yes 4
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

I sincerely apologize that you had a less than desirable stay with us. I can assure you that this is not our usual standard. The items you listed should indeed have been noted and corrected prior to the room being released for check–in. I have shared your experience with the Housekeeping Company that services our Resort, so that their management... More 

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