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All 1 Bushkill accommodations

Villas at Tree Tops and Fairway

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Route 209, PO Box 163, Bushkill, PA 18324
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Villas at Tree Tops and Fairway
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318 reviews from our community

Traveler rating
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157
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Montreal, Canada
Top Contributor
71 reviews 71 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars NEW

We have been a few times, and never encountered any problems...I have to admit that some of the units do need some renovations...so check it out before and if you do have a problem, go back to the front desk to see if they can change your unit. We loved the space, as we were 5 people, comfortable for all... More 

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Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write a review of your stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a great one. I would like to take a... More 

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Long Island, NY
Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I wanted a winter getaway. We booked a week at Villas at Tree Tops. The villa we were assigned was in their Pine Section. It was very clean, well equipped, comfortable furniture and comfortable bed. After making our reservations I read some of these negative reviews. I cannot say that I saw ANY trace of bugs or... More 

Was this review helpful? Yes 1
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. Our Resort offers many different types of villas from a cozy one bedroom or studio to a 2, 3 and 4... More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If I could give a negative rating it would be -5 stars. This place was the worst place I have ever stayed in my life. The maintenance has not been done in years. The door handles were falling off, wall paper was piling off the walls, carpet was so worn-out and nasty just to start with. Now to the cleanliness,... More 

Was this review helpful? Yes 6
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

I sincerely apologize that you had a less than desirable stay at our resort. Our inspection process is usually quite thorough and I would apologize for any shortfalls in our more typical standards of presentation on this occasion. I have shared you review with the Housekeeping Company that services our Resort as well as our Senior operations Manager, so that... More 

Travelers are raving about these Bushkill hotels

Merchantville, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 21, 2015

We went to the Villas in the summer for a family getaway. Sat through a three hour selling pitch for timeshare. The tour proved that there were way better Villas than the one where we stayed. The beds are very firm. We had issues with the hot water, but it was quickly resolved. They provide everything you need in the... More 

Was this review helpful? Yes 1
Staten Island, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 7, 2015

I am a facility manager myself for the NYC 911 call center and as a professional in that field I can say that the resort's FM team lacks proper management. Their main purpose is to respond to breaks instead of preventing them. Preventive maintenance is nearly non-existent. We had two units; one for my family and one for my parents.... More 

Was this review helpful? Yes 5
New York City, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 6, 2015

we read the reviews before going so knew what to expect - the place is TIRED and in desparate need of a managment team that cares about general appearance and quality of stay. Upon arrival, one of our bathrooms was littered with towels from previous guest, dirt/gunk in bathtub, the side of the jacuzzi tub fell off a few times... More 

Was this review helpful? Yes 2
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to share your observations with us. I was disappointed to hear of the concerns that you had made mention of. I have passed your comments along to the Department Heads to try and determine the villa in which you stayed in to make certain the concerns you have mentioned have been taken care of... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2014

Look you're in the great out doors I always check the villa b4 we unpack I have 5 kids from 18 and down to 4 years old. Yes their are bugs that get in you're in the woods pools are a pleasure customer service does their best I bought this timeshare when I was 21 now I'm 38 enjoyed it... More 

Was this review helpful? Yes 3
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for choosing Fernwood Resort and the Villas at Tree Tops and Fairway for your vacation. Fernwood Resort is a 440-acre four-season resort with a Par 71 18-hole golf course that offers a fantastic view from some of our villas. Our main goal is for all our guests to have an enjoyable time while visiting our family-oriented resort. Our... More 

New Jersey, NJ
Contributor
17 reviews 17 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed December 29, 2014

We just came back from spending a week at Fairway Villas. We booked using the Armed Forces Vacation Club. We have stayed at other places in the area (Shawnee) but decided to give this place a try. We wanted to leave really bad but the plans for christmas week were already made. The community is nice and the area is... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2014

Spent Christmas at Fernwood Resort in the Fairway area I booked this trip to hopefully have a "white Christmas" we live in Florida it was myself, my elderly mom, husband and 5 yr old son. After booking our 5 night stay about 7 months ago I noticed a lot of bad reviews and double guessed taking the trip to Pennsylvania... More 

Was this review helpful? Yes 3
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write a review of your stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your Christmas trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a great one. I have shared your review... More 

19115
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 26, 2014

This is a nice community. There and many types of rooms to choose from - we usually get the 2 bedroom and enjoy the cozy condo. There is snow tubing on premises and skiing very close by. In the summer we go for the adventure course with ziplines and Bushkill Falls.

Was this review helpful? Yes 1
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write a review of your stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a great one. As you mentioned our Resort offers... More 

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Additional Information about Villas at Tree Tops and Fairway

Address: Route 209, PO Box 163, Bushkill, PA 18324
Location: United States > Pennsylvania > Pocono Mountains Region > Bushkill
Number of rooms: 350
Also Known As:
Villas At Tree Tops And Fairway Hotel Bushkill

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