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Courtyard by Marriott Dayton-University of Dayton

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2006 Edwin C Moses Boulevard, Dayton, OH 45408
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Courtyard by Marriott Dayton-University of Dayton
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Courtyard by Marriott Dayton-University of Dayton
Courtyard by Marriott Dayton-University of Dayton
Courtyard by Marriott Dayton-University of Dayton
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119 reviews from our community

Traveler rating
    48
    36
    19
    12
    4
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40
14
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Dayton-University of Dayton
See the most recent reviews
Pompano Beach, Florida
Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2014

Let me start by saying I normally don't review a place I've stayed a second time! I stayed over the Thanksgiving Holiday, The staff was unbelievable! I arrived after midnight, took care of me and my family immediately. Room was as expected, clean and well kept! Hotel staff from the housekeeping dept. ( which by the way was renovating my... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear sean f, Welcome back! Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our amenities and friendly service. On behalf of our entire team, I thank you for your kind remarks.... More 

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 4, 2014

Stayed here for business travel and it was pleasant. It was close to the University, so i'm sure most are staying to visit/business associated to it. Rooms were clean, wifi was fine. Overall, it was average and my stay was pleasant.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear BernMoll, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Garry Kirkland General Manager More 

Westerville, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 25, 2014

First, I didn't know that the hotel is under renovation otherwise I would have stayed at the Marriott down the road. The room was worn but clean. I did hear noise from the hall and the room above. Also as an Elite Gold member, they did not make me feel special. They didn't upgrade my Internet access as other hotels... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear John B, I appreciate your honest feedback regarding how your experience was affected due our renovation. I'm so sorry you were not recognized as a Marriott Elite Member during your stay. Sincere feedback like yours encourages improvement for future stays; for this reason, I hope you will visit us again and see our completed upgrades! Best, Garry Kirkland General... More 

Fort Myers, Florida
Contributor
12 reviews 12 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 13, 2014

I was looking forward to a hot, refreshing jacuzzi after my 4 hour trip. However, the water was barely warm. The front desk was overwhelmed by only having 1 staff member at check in and check out, with responsibility also for the company store. Nevertheless, the room was quiet and the bed was very comfortable.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear John S, Thanks for your time in reviewing your experience. It’s encouraging to know you found our accommodations quiet and comfortable. I'm sorry for your disappointing whirlpool experience and I have taken note of you feedback regarding the water temperature. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist... More 

nashville
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

From the moment that we checked in until the moment that we checked out, we were treated with welcome friendly people. Hospitality and housekeeping was at its finest and I can't emphasize that enough! The property around the hotel and the back is just beautiful.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear sleeplessNashville, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and accommodations while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Garry Kirkland General Manager More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 of 5 stars Reviewed November 4, 2014

Most of the visiting college sports teams stay at this hotel during the school year so we were unable to get a double suite. 1. Room was on ground level so all night we heard doors opening and slamming. 2. The fire alarm flashed all night in the room so even if your eyes were closed, you still saw it... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear Jai S, Your comfort is our top priority, so I was sorry to hear that your stay was not restful. There was a large sporting event at Dayton-University the weekend of your stay, so most of the area hotels were full. This is not indicative of a typical weekend. We pride ourselves in offering the best accommodations and service,... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed October 14, 2014

If you need anything, Karen is great! Her customer service was excellent. She was very accommodating and very fast. She was extremely helpful in setting up multiple business trips for us. I highly suggest staying for business.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear Chase740, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with Karen as she works hard to make our guests feel at home. Best, Garry Kirkland General Manager More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 26, 2014 via mobile

Unless visiting the University of Dayton's campus, I would pass on this hotel. There is a noticeable lack of energy in this staff; my husband and daughter felt the dining room hostess smirked at their request to order carry out desserts. {They all three seemed old. Freezer burn, perhaps?} Check-in was unenthusiastic, and requests for internet help was met with... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear Juanita S, We appreciate you taking the time to share your experience with us. My heartfelt apologies you found our associates insincere. Our team strives to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that your stay was interrupted by a neighboring noisy family; please forgive us. Thank you for your honest feedback which we... More 

Sacramento, California
1 review
3 of 5 stars Reviewed September 20, 2014

I checked in on Sept 10-15. The breakfast restaurant service personnel were cold and rude; especially the buffet attendants. I decided to go elsewhere for breakfast after this. I won't stay here again.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear Jeff S, We appreciate you taking the time to share your experience with us. My sincere apologies you found our restaurant associates unfriendly and insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you... More 

Medina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 1, 2014 via mobile

Wow- as a Marriott Platinum guest I have NEVER been treated the way this hotel treats guests. Rude personnel and literally smirks at you when going to them with problems. It's relatively clean- good size rooms- older courtyard model (with restaurant- if you want to call it that? On site...) I will definitely be making a call to the elite... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Dayton-University of Dayton, responded to this review

Dear Michele S, We appreciate you taking the time to share your experience with us. My sincere apologies you found our associates unfriendly and insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. I would like to learn more. I'm at your service if you would like to discuss in greater detail. Thank you for... More 

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